Get up to $350 back on your next Optus plan Jan 2026

Save heaps on your mobile plan . . .

. . . and save on your internet plan too!

What's the offer?

Eligible customers can receive a digital Visa gift card when they purchase through Finder. Here's what's eligible and what you get:

Who is eligible for the reward?

To qualify, you must:

• Be a Finder member (or sign up for a free Finder account) when claiming the Reward, and remain a member until the reward is fulfilled.
• Be an Australian resident aged 18 or older.
• Click through to Optus using the promotional link on Finder during the promotion period (22 Dec 2025 – 31 Jan 2026).
• Be a new Optus Mobile customer if applying for Optus Postpaid Mobile (Handset or SIM). You must not have had an Optus mobile service in the last 30 days.
• Be a new Optus NBN customer if applying for an Optus NBN plan. You must not have had an Optus NBN service in the last 30 days.
• Be a new Optus Mobile customer if applying for Optus Prepaid Mobile. You must not have had an Optus mobile service in the last 30 days.
• Activate your SIM within 28 days (for mobile plans).
• Keep your service active for at least 90 days from activation or connection.
• Pay by direct debit and keep your Optus account in good standing.
• Use the same name and email address on both your Finder and Optus accounts.

What are the key dates for this promotion?

• Promotion period: 22 Dec 2025 – 31 Jan 2026
• Eligible purchase period: You must sign up via Finder during this window
• Reward delivery: Within 90 days after your eligibility is confirmed
• Eligibility checks will be conducted on an ongoing basis for all qualifying transactions

Can I also claim Optus's own offer?

Yes. The Finder reward is separate from any sign-up deals offered directly by Optus. If eligible, you can receive both rewards.

What products are eligible for the reward?

To be eligible, you must sign up to one of the following products via Finder:

• Optus Postpaid Mobile – Handset + SIM Plans
• Optus NBN – 25Mbps or higher
• Optus Prepaid Mobile – monthly or long expiry (186 or 365 days)

A product I want isn't listed on Finder – can I still get the reward?

No. To be eligible for the reward, you must purchase one of the specific products listed on Finder as part of this promotion. If the product doesn't have a promotional link from Finder's site, it won't qualify.

Not sure if your plan is eligible? Get in touch with our customer support team before you buy.

Can I get the same reward twice if I purchase for a partner or family member?

The reward is limited to one per Finder member. However, your partner or family member may also be eligible if:

• They create their own Finder account
• They click through from Finder before purchasing
• They sign up under their own name and email

Can I get both the Optus NBN reward and the Optus mobile device reward?

Yes. A Finder member may receive up to a maximum of 2 Rewards for separate eligible product purchases (e.g., one mobile plan and one broadband plan).

What if I'm issued a new quote by Optus?

You're still eligible as long as:

• You originally clicked through from Finder
• You complete the transaction online (not by phone)
• You purchase an eligible product, even if Optus issues a revised quote digitally

What if my Finder account only has my first name?

To receive the reward, your Finder Rewards profile must include your full name (first and last) and a valid email address. If anything is missing, please get in touch with customer service to update it.

Can I upgrade or change my product after signing up?

Yes, as long as:

• You signed up via Finder during the promotion period
• Your new product still meets the eligibility criteria (e.g., remains a qualifying plan)

Can I claim the two separate reward amounts?

Yes. You can claim up to 2 rewards if you purchase eligible products separately. For example, signing up for an Optus Postpaid Mobile Plan with a handset PLUS an Optus NBN plan (25Mbps+) through Finder, each in its own transaction.

Just make sure you:

• Click through from Finder for each purchase
• Use the same Finder account for both transactions
• Meet all eligibility criteria for each offer individually

Still unsure? Contact our customer support team for help before signing up.

How do I make sure my transaction is tracked?

To ensure you're eligible for the reward:

• Click from Finder's promotional link
• Complete your purchase within 3 hours
• Enable cookies and disable ad blockers
• Avoid private browsing or switching browsers/devices mid-journey
• Don't revisit Optus through another cashback, discount, or affiliate site
• Use the same name and email address on both Finder and Optus

When and how will I receive my reward?

• Delivery method: Via email as a digital Visa gift card
• Timing: Within 90 days after your purchase is verified
• Sent by: Our rewards partner, Blackhawk Network

We'll use the name and email in your Finder Rewards profile to deliver the gift card.

Who do I contact if I haven't received my reward?

If you haven't received your reward within 150 days of your transaction:

1. Check your email spam/promotions folder
2. Contact Finder's customer care team and include:
   • The email linked to your Finder account
   • A copy of your Optus order or policy confirmation
   • Any reference or confirmation numbers