Frequently asked questions
What's the offer?
Eligible customers can receive a digital Visa gift card valued at $100 when they sign up for a Moomoo account through the Finder Comparison Service and deposit at least $1000 and execute 1 BUY order within 30 days and be a new member of Moomoo.
What are the key dates for this promotion?
- Promotion starts: 5:00pm AEST, 14 August 2025
- Promotion ends: 11:59pm AEST, 13 October 2025
- Eligible purchase period: You must click through and sign up during the promotion window
- Reward delivery: Up to 120 days after eligible transaction
How will I know if the offer has ended?
The offer is available until 13 October 2025 unless withdrawn earlier. If you're unsure whether the offer is still running, check the Finder deal page or contact us before signing up.
Can I also claim Moomoo's own offer?
Yes. The Finder reward is separate from any sign-up deals offered directly by Moomoo. If eligible, you can receive both rewards.
Can I get the same reward twice if I purchase for a partner or family member?
The reward is limited to one per Finder member. However, your partner or family member may also be eligible if:
- They create their own Finder account
- They click through from Finder before purchasing
- They apply in their own name
What if my Finder account only has my first name?
You must list both your first and last name in your Finder Rewards profile to receive the reward. We'll prompt you to update this if it's incomplete before fulfilment.
Still unsure? Feel free to contact our customer support team for help before you sign up.
How do I make sure my transaction is tracked?
To ensure you're eligible for the reward:
- Click from Finder's promotional link
- Complete your purchase within 3 hours
- Avoid ad blockers and incognito/private mode
- Avoid private browsing or switching browsers/devices mid-journey
- Don't revisit Moomoo through another cashback, discount, or affiliate site
- Use the same name and email address on both Finder and Moomoo
When and how will I receive my reward?
- Delivery method: Via email as a digital Visa gift card
- Timing: Up to 120 days after eligible transaction.
- Sent by: Our rewards partner, Blackhawk Network
We'll use the name and email in your Finder Rewards profile to deliver the gift card.
Who do I contact if I haven't received my reward?
If you haven't received your reward 120 days after eligible transaction:
- Check your email spam/promotions folder
- Contact Finder's customer care team and include:
- The email linked to your Finder account
- A copy of your Moomoo's trade confirmation
- Any reference or confirmation numbers