Feedback Survey

Information verified correct on October 27th, 2016

How to enter

Enter our competition to win $500 by filling out the survey below, you just have to tell us what you think about

With your help we will be able to further improve our service and help you make more informed decisions. user feedback terms and conditions

1. Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2. Entry is only open to Australian residents aged 18 years or over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.

3. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions will be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4. Incomplete or indecipherable entries will be deemed invalid.

5. Only one (1) entry permitted per person. In the event of multiple entries, only the first will be valid.

6. Promotion commences on 20/01/2015. Entries close 11:59pm AEST on 31/03/2015, unless extended by the Promoter. The Promoter reserves the right to close the competition earlier without warning. Winner will be notified by email. The winner must respond to the notification email within 24 hours of the date in which the email was sent in order to claim their prize. This is a game of skill and chance plays no part in determining the winner. Each entry will be individually judged based on literary and creative merit of the answer provided to the questions. The Promoter’s decision is final and no correspondence will be entered into.

7. The best ONE(1) entry, as determined by the judges, will win ONE(1) $500 prize. Total prize value is $500. Competition winners will need to provide the BSB and account numbers of their nominated account where the prize money will be transferred into, or they can nominate to receive a cheque.

8. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.

9. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

10. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.

11. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.

12. The Promoter is® Pty Ltd (ABN 18 118 785 121) of Level 10, Suite 45, 99 York Street, Sydney, NSW 2000.

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9 Responses to Feedback Survey

  1. Default Gravatar
    sukanya | March 10, 2015

    what i can do first, if i want send money from bank in Aust to Thailand bank
    can i send from internet?

  2. Default Gravatar
    bailey | March 6, 2015

    why are firetrucks red?

    • Staff
      Shirley | March 6, 2015

      Hi Bailey,

      Thanks for your question.

      A popular answer is “Because they have eight wheels and four people on them, and four plus eight makes twelve, and there are twelve inches in a foot, and one foot is a ruler, and Queen Elizabeth was a ruler, and Queen Elizabeth was also a ship, and the ship sailed the seas, and there were fish in the seas, and fish have fins, and the Finns fought the Russians, and the Russians are red, and fire trucks are always “Russian” around, so that’s why fire trucks are red.”


  3. Default Gravatar
    Samuel | February 26, 2015

    In the debit card section, for the ing direct card, it says that the monthly fee is $0, does this mean that it is free? if not, how do I access this information. If so, how does ing make any money?

    • Staff
      Shirley | February 26, 2015

      Hi Samuel,

      Thanks for your question.

      The Orange Everyday account doesn’t charge a monthly fee. Banks tend to make money with the interest they charge on loans. Banks get their money from deposits (and keep a certain percentage) and lend out the rest.


  4. Default Gravatar
    Ahmet | February 14, 2015

    very good company

  5. Default Gravatar
    Teresa | February 3, 2015

    We have inherited our parent’s home which they purchased in 1961. When we sell it, would it attract capital gains tax?

    • Staff
      Shirley | March 30, 2015

      Hi Teresa,

      Thanks for your question.

      Deceased estates are CGT free if sold within two years of the death and or if continues to be your main residence as the beneficiary.

      Any situations outside of this my be liable for CGT.

      For a more detailed discussion of your circumstances, please contact The Property Tax Specialists today.


      Readers should not act on the information above without obtaining professional advice relevant to their circumstances. It is intended as information only.

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