
Get exclusive money-saving offers and guides
Straight to your inbox
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
You might have seen Afterpay spring into every retailer out there seemingly overnight. If you’re trying to decide if it will be right for your business, this guide will take you through what you need to know.
As a retailer, the Afterpay signup process is quick and relatively simple. When you fill out the enquiry form, a customer service representative will contact you in order to discuss your needs with Afterpay. Afterpay works both online and in-store, so you can choose how it suits you best.
If a customer buys something online using Afterpay, they simply select Afterpay at the checkout, and once the customer has received their item, Afterpay will settle with you and assume any credit or fraud risk. The instalments that the customer pays go to Afterpay instead of you since Afterpay will pay the debt that is owed to you initially.
Afterpay integrates with a variety of point-of-sale platforms as well as ecommerce platforms that you might have used to integrate online sales into your website. Some platforms that Afterpay instantly integrates with include:
Some of the features that can benefit your business with a merchant agreement with Afterpay include:
The fees that you can be charged depend on your business's agreement with Afterpay. However, the fees below are a general guide as to what businesses can expect with an Afterpay agreement.
Although $0.30 per transaction doesn’t seem like a lot when you’re selling your products for much more than that, it’s important to factor in the commission rate fee as well.
Now that you’re convinced about Afterpay, you might have a few questions as to how it works for your customers. Afterpay is a credit line for customers, where they use it to buy items from your store (online or in a physical shop) and pay the money back later.
Customers make four payments made over an eight-week period, with the first payment taken at the initial purchase of the item. If they do not adhere to the payment schedule, they are charged late fees until they have paid off their instalment.
The eight weeks are interest-free, so the customer owes the instalments that are reflected on the website.
In order to start offering Afterpay at your store, you just need to fill out the online enquiry form that is available on their website. Some of the details that you need include:
Once you provide all of this information and more, a representative will get back to you within the next 24-48 hours.
The buy now pay later sector is currently under an ASIC review. Find out more about this review.
Today's best Finder Daily deals include: 70% off Full Body Luxury Massage Chairs, 40% off HelloFresh boxes, 75% off wine at Vinomofo.
Everything we know about the Didi Chuxing IPO, plus information on how to buy in.
We’ve done the hard work to find the best wine clubs and subscription services for Australian wine drinkers.
These are the 8 best bassinets you can buy right now in Australia.
Upgrade your home storage with one of the best NAS devices available on store shelves here in Australia.
These are the 9 best nappy bags you can buy right now in Australia.
These are the 6 best booster seats you can buy right now in Australia.
We’ve found the nine best raincoats and rain jackets you can buy in Australia right now.
If you’re searching for a pop-up tent, we can help you find the perfect option for your needs.
Find out where you can enjoy your own spa bath with these Perth hotels.
What customer info does the retailer get from a customer who wishes to pay using Afterpay?
Hi Joshua,
Thank you for getting in touch with Finder.
The customer who is paying with Afterpay in the store will have a barcode which will be used to process the payment. The merchant/retailer only gets the order details like the amount, the order date, time, month and year as well as the Afterpay order number but not the customer’s personal info.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
I own a retail store in the bathroom and Flooring industry is there a minimum or maximum spend we can offer our customers ?
Hey Wayne,
Thanks for reaching out!
The minimum spend or purchase amount for an Afterpay payment is $35. Retailers on the Afterpay platform provide a limit per transaction, which
at its maximum is $1,500. The maximum outstanding limit is $2,000, which is reserved only for customers who have previously demonstrated strong repayment capability behaviour over time with Afterpay.
According to Afterpay, Average orders using Afterpay are around $150 which is really aimed at providing customers with a budgeting tool to spread out payments over time. First-time Afterpay users always need to pay the first instalment upfront
Hope this helps! For any further questions, feel free to reach out to us again, we’re here to help.
Best,
Nikki
Hi,
I would like to offer Afterpay as a payment option to customers in my party plan business. This is a reputable business associated with the direct selling in Australia. This payment option would increase sales dramatically. Is it possible?
Hi Karen,
Thank you for getting in touch with Finder.
Please note that Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly installments. I’m afraid that they only offer their payment methods to merchants and not to service providers. You may contact their support directly to discuss your possibility of using their payment method on your party plan business.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
Hi all!
I have a physical store and an online store. If I have Afterpay registered for my online store, how can I also apply it to my physical stores?
Hi Mario,
Thanks for getting in touch with finder. I hope all is well with you. :)
You would need to directly get in touch with Afterpay. The same process applies. You would still fill out the online enquiry form that is available on their website. When filling out the form, you can indicate that you are running both an online and in-store shop. After about 24-48 hours, someone from Afterpay should be getting in touch with you.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
If you are an online business like us, you need to use a shopping cart service which is has integration with afterpay. It can’t be just any shopping cart, and from reading many forums they don’t do one off integrations (it is only with major shopping carts).
The 6% (ex GST) fee is steep so you need to be comfortable you will get new sales from it.
Hi, just wondering for example
If I sold a dress through afterpay for 500
How much after fees etc will I receive
Hi Stacey,
Thanks for leaving a question on finder.
Merchants are charged 30 cents plus commission for every transaction they make via AfterPay. The commission ranges from 4 to 6 percent.
Although AfterPay is a lay-buy service, merchants receive immediate payment minus the commission and flat fee of 30 cents. Their commission ranges from 4 to 6 percent. So for a 500$ item minus the 6% commission it will be 470$ net. The company can take up to 48 hours to compensate the merchant for the transaction.
Please send me a message if you need anything else. :)
Cheers,
Joel
We do not have any point of sale computer system can we still sign up to afterpay we are in the Hair & Beauty industry
Hi Tracey,
Thank you for getting in touch with finder.
Currently, having a POS is a requirement to signup with Afterpay.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. You can also talk to their customer service for more info about being a retailer in Afterpay.
I hope this helps.
Have a great day!
Cheers,
Jeni