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Finder App Security

How we keep your information secure

Finder takes security seriously. All of your information, which includes everything from your name and address to your financial information, is kept safe using best-practice security standards and procedures.

Finder has its own credit licence and financial services licence. The Finder app has end-to-end encryption using AES256-CBC which keeps your data secure as soon as you decide to share it with us.

We will never sell your information or use it in a way that you don't give us permission to.

Bank-level security

We use the same security technology as the big banks. A variety of methods are used to secure our data and servers, from the bare metal servers to the application in your browser.

Encryption end-to-end

All communications are encrypted as soon as you land on our site using a 2048bit TLS certificate. Cookies are TLS only and all details are stored in a cryptographically strong manner.

Anomaly Detection

We've gone one step further and partnered with Auth0 – provide extra layer of security to the Finder app by enabling shields that protect against different types of attacks and user access anomalies.
Learn more about Auth0

Identity protection & access

We limit the collection of personally identifiable information. Your details allow a one-way connection with your bank, authorising the Finder app to retrieve your transaction history and balances only.

Your bank details

Your bank details are stored in an encrypted way and once entered, we never see these details.

You can't move money

The Finder app is a read-only service. You can only organise and analyse your finances, with no money moved in or out of any account.

Physical security

Our servers and data are located across different data centres. Manned 24/7/365 onsite security and surveillance. Biometric security access, locked cages, motion detection and light sensors.

Take control of your data

If for any reason you would like to purge all your data and details – we don't make it hard. We give you the control to remove everything yourself.

Questions (and answers) about Finder app security

  • Why do I need to connect my bank accounts?

The Finder app works by finding ways for you to save based on your actual spending. By linking your accounts we can see where your money is going and what savings you can make.

  • What is Yodlee?

Yodlee is a company we work with to securely connect to your bank accounts. It is a global data company that works with a number of Australian banks, financial services companies and technology providers to make these secure connections. Yodlee has been around for 20 years and is widely trusted with millions of people's information every year.

  • How do you protect my information?

The Finder app uses the encryption algorithm AES256-CBC which keeps your data secure. Access is restricted and audited to ensure your information is protected.

  • What security features does the app have?

The app has a secure authentication using a certified identity platform. It's password-protected with an optional fingerprint login and will automatically log you out when you close it. We will also notify you if we suspect your account has been breached or we detect unusual activity.

  • If my Finder app password is stolen, can my money be stolen?

No. If someone gets access to your Finder app they will not be able to see your bank login information or access your connected accounts. However, make sure your password is unique and that you don't share it with anyone.

  • Will you share my information?

We will not share any information you put into the app until you say you want us to.

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