Credit report monitoring service

Discover how a credit monitoring service can improve your credit and finances.

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Lenders use your credit report as a financial report card to help them determine whether to approve or decline your credit applications, so the importance of your file's accuracy cannot be overstated. Credit monitoring services and packages that alert you to changes in your score and on your report can help you limit the risk of identity theft and ensure the accuracy of your credit report.

Find out more about credit report monitoring services, and whether they're an option you want to consider, in the guide below.

What is a credit monitoring service?

A credit monitoring service allows you to keep up with changes in your credit report. Mistakes on your credit report, such as errors with your name and address, incorrectly-listed defaults or accounts not belonging to you can ruin your credit reputation and make providers consider you a bad credit risk.

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How do credit report monitoring services work?

If you are an Australian with active credit, you have a file with a reporting agency where all your credit history and personal information is listed. Every time you apply for credit, which includes store finance and utilities, credit providers update your file, listing any infringements or current debts you have. Comprehensive Credit Reporting (CCR) means that the payments you've made, and whether you've made them on time, are also listed on your report. You can check out our detailed guide to CCR for more information.

Monitoring services let you stay informed of all changes in your credit report, giving you the ability to manage how lenders perceive your creditworthiness. Here is a brief look at how each monitoring service works:

  • Finder's free credit report service. You can check your full credit report and credit score for free with finder and check it at any time on your finder dashboard, we'll alert you anytime something on your report changes and will send you an updated credit score every month. Get your free credit report and score here.
  • Equifax alerts. Equifax offers tiered packages with different levels of service, including monitoring services. With Equifax access, you get credit alerts so you receive an email when certain changes, including credit inquiries, happen on your file. The Equifax ID package gives you credit alerts as well as Identity Watch, which will alert you if your details may have been compromised online.
  • Tasmanian subscriber facilities. Tasmanian Collection Service lets its subscribers monitor all their clients by giving access to their credit information instantly. Subscribers can electronically lodge debts for recovery by the agency or view details of debts being collected or paid. This gives the subscriber better information of what is in their credit report at all times.
  • illion Data Registries (formerly Dun & Bradstreet) credit alerts. illion offers credit alerts that will notify you of any change on your file and will email you a copy of your report. ID check alerts you to changes in the personal details of your credit report and when a new credit application is made in your name.

What information is on my credit report?

  • Personal information. These are details about your current address, work history, name, date of birth and your driver’s licence number.
  • Default notes. Details of overdue accounts, current debts and repayments being made, missed payments and serious credit infringements.
  • Credit information. This includes listings of past credit inquiries, credit cards held with different providers, any loans you've held with different lenders, utility accounts and the monthly repayment history on all current debts.
  • Public record. Information held under public record including writs and judgments, bankruptcy and insolvency notes, directorship information and any debt agreements.
  • Joint applicants. This section holds information about any credit accounts you jointly hold with another party.

How do I get a copy of my credit report?

There are a few different ways of getting your credit report:

Firstly, you can get your full credit report for free with finder. You'll be able to receive your credit report and score, provided by Experian, within a few minutes and it will be accessible any time through your finder account. You'll be notified whenever something on your credit report changes and you'll also receive your credit score, which is updated every month.

You're also able to order a free copy of your credit report once a year from any of the main credit reporting agencies. If you reside anywhere in Australia you can order your file from Equifax or illion (formerly Dun & Bradstreet), and if you reside in Tasmania you also have the option of ordering it from the Tasmanian Collection Service. You can also order your credit report if you've been rejected for credit in the previous 90 days or if you've requested a correction in your credit report.

Why is it important to check my credit report?

Monitoring your credit report is the best way to protect your credit and identity. A good credit history means you can get credit should you need to. You should proactively check your credit report regularly or subscribe to a monitoring service to be alerted to updates of your credit report. Staying up-to-date with what's on your credit report helps to:

Frequently asked questions

How do monitoring services protect my identity?

Most monitoring services alert you within a day of a change occurring in your credit report, allowing you to keep track of your accounts, credit inquiries and default notes. Should fraudulent listings appear, your monitoring service would immediately alert you, ensuring that you respond in time to stop the fraud and mitigate the damage.

What information will be monitored?

Subscribing to a monitoring service means you will be notified of changes or additions to your credit report. Monitored information may include your personal details, consumer or commercial credit enquiries, court judgments or overdue accounts.

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6 Responses

  1. Default Gravatar
    JuneDecember 15, 2018

    What is my credit score?

    • Avatarfinder Customer Care
      JoshuaDecember 16, 2018Staff

      Hi June,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      We don’t know your credit score, June. However, you can obtain your free credit score through our page. Simply follow the instruction on this page.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!


  2. Default Gravatar
    KayJune 28, 2018

    I received I received a message telling me my credit score/rating had changed, but I cannot see any changes on my record. Why have I received this message? Thank you

    • Default Gravatar
      JoelJune 29, 2018

      Hi Kay,

      Thanks for leaving a question on finder.

      If you’re concerned whether a message is genuine, you can forward it for verification to a trusted contact, such as a customer service rep at the organization that claims to have sent it. It will never hurt to ask. And if you’ve receive a call or email you think is a scam, report it to the Australian Criminal Intelligence Commission.

      Hope it helps,

  3. Default Gravatar
    takolMarch 30, 2016

    how can i view credit copy? which I’ve already paid $79.95 last december… thanks

    • Avatarfinder Customer Care
      ElizabethMarch 30, 2016Staff

      Hi Orlyn,

      You can login to your online Veda account through Veda’s website to get access to your credit report – the $79.95 package gives you access to one credit file per year.

      I hope this has helped,


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