Qantas Cash Card with Qantas Cash®

Rates and Fees verified correct on March 28th, 2015

Save on foreign transaction fees, earn Qantas Points and board your flights faster with the Qantas Cash Card.

Our review of the Qantas Cash Travel Card should answer any questions about how the Qantas Cash Card works. We also compare the Qantas Cash Card to other travel cards. This should help you find out whether it's any good having your frequent flyer membership double as a travel money card.

Available CurrenciesAUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED
Number of Cards Issued2
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour POS Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Reload Fee$0
Monthly Inactivity Fee (after 12 months inactivity)$0
Transaction Fee for Purchases$0
Card Replacement Fee$0
Cross Currency Conversion Fee3%
BPay Reload fee$0
Negative Balance Fee$20
Minimum Age16
Available To Temporary ResidentsNo

Qantas Cash travel MasterCard review

Qantas Cash Card is a handy prepaid travel card for people on the move.
You can load and hold up to eleven currencies on the Qantas Cash MasterCard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases, and there’s no cost to open the account or keep the card.

Qantas Cash as a travel card

You can preload and hold up to eleven different currencies on the card at the same time. This is limited to AU$100,000, or foreign currency equivalent, in a 12 month period.

Currencies included:
AUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED #

Travel cards let you speak the same language with the overseas merchant... Monetarily speaking. And you can load up to eleven currencies on this card.

The Qantas Cash MasterCard is only one of two travel cards that allow you to load Emirati Dirham.

If you spend in a currency that is not loaded onto the card a currency conversion fee is charged. This fee is 3%.

#The order listed is the default order the currencies will be debited from your card if you don't have enough funds in one particular currency to complete a transaction.

Loading the Qantas Cash card

The account is managed on your online account via the Qantas Cash website with funds loaded either directly from your bank account using Bank Transfer, or using BPAY. Bank Transfer is the quicker of the two options with funds made available to use on your card in as little as 1 business day if you complete the transfer before 2pm AEST (depending on your bank). Loading funds using BPAY will take between 2-3 business days to process. Just plan where and when you want to use the card to ensure you’ll have funds at the ready when you need it.

The exchange rate is locked in at the rate quoted to you on the Qantas Cash website when you arrange the transfer from your personal bank account.

Load and withdrawal limits apply. For example, you can only hold $100,000 on the card at a time. These limits are in line with other non-bank issued travel card products. Fees and limits can be viewed at the bottom of the page.

Express check-in at the airport

The card also contains your Qantas Frequent Flyer membership information on it too, including a ‘Q-Chip’, which translates to less time waiting in line at the airport.

Using the Qantas Cash Card at home

Pay bills and earn Qantas Points

This is a pre-paid debit card, pay bills online or over the phone, make purchases over the counter and access cash through an ATM, you can do all the things you would usually do with a credit card. Just press 'credit' when using the card or select MasterCard when using online payment portals. Pressing 'credit' lets the system know you want to process the transaction through the MasterCard payment system.

Qantas Cash and Points

You can load this card with up to AU$100,000 or foreign currency equivalent, per year. Which puts a finite amount on the number of points you can earn with this card. The Qantas Cash Card will give your frequent flyer points balance a boost every year if you're a frequent traveller who uses this product as their main choice of travel money while abroad.

  • Earn 1 point for every $1.00 you spend on purchases* in a foreign currency.
  • Earn 1 point for every $2.00 you spend on purchases* in Australia.

* Points are earned on eligible purchases only. This excludes cash transactions like money orders, gambling purchases, purchase of traveller’s cheques, buying foreign currencies or ATM withdrawals.


  • Pros

  • Qantas want you to use the Qantas Cash Card at home as well as overseas, purchases in Australian currency earn points and there is no additional domestic ATM withdrawal fee.
  • Online booking fees are waived if you use the Qantas Cash Card to book your flights within a week of departure.

  • Cons

  • Logging onto the online portal can be tricky if you're using a Qantas Cash website auto-generated password.
  • The PIN is generated automatically and can not be changed.

Frequently asked questions about the Qantas Cash Card

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT;S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

  • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

  • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

The PIN is randomly generated and can not be changed.

Qantas Cash Service Centre:

  • 13 11 31


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This page was last modified on 23 March 2015 at 1:24.

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279 Responses to Qantas Cash Card with Qantas Cash®

  1. Default Gravatar
    anil | March 24, 2015

    My name is Anil I’m international student studying in Australia I have a valid foreign passport but I don’t have Medicare card am I eligible to apply for Qantas cash

    • Staff
      Shirley | March 24, 2015

      Hi Anil,

      Thanks for your question.

      Qantas Cash is free for eligible Frequent Flyer members who are residents of Australia and over 16 years of age.

      There may be other options appropriate for you.

      Cheers,
      Shirley

  2. Default Gravatar
    Dianne | March 22, 2015

    If I don’t spend everything on the cash card till I have a zero balance. How do I get my money back into AUD from THB? How much will this cost?

    • Staff
      Shirley | March 23, 2015

      Hi Dianne,

      Thanks for your question.

      You can close your Qantas Cash facility by contacting the Qantas Cash Service Centre for payment in Australian dollars of any credit balance remaining and the amount will deposited into your nominated bank account.

      Qantas doesn’t charge a fee for this.

      Cheers,
      Shirley

  3. Default Gravatar
    Kamy | March 21, 2015

    Hi,

    I am travelling to UK, France, Italy and Switzerland. Whats the cheapest way to carry money and which travel card. i am with Westpac bank would it be cheaper to use their cards or some other cards.
    Which is the one which will be cheaper and give good exchange rates. Whats the best place to get Foreign Exchange Cash who give best rates and where is it good to get in Sydney or better to exchange overseas.

    • Staff
      Shirley | March 23, 2015

      Hi Kamy,

      Thanks for your question.

      Please note that finder.com.au is an online comparison service and is not in a position to recommend specific products, providers and services.

      If you would like to see a range of suitable travel money options for Europe, please see our Europe country guide.

      When using your typical debit card you’ll typically be subject to the following fees: international transaction fee, foreign ATM fee and local operator ATM fee. Please see your Product Disclosure Statement to help you determine if this product is right for you to use overseas.

      Cheers,
      Shirley

  4. Default Gravatar
    Dave | March 17, 2015

    Hi,

    If I lose my card overseas, will Qantas send the replacement card to an address I nominate overseas? How Kong would the card take to replace? What charge would be involved?

    Thanks,
    Dave

    • Staff
      Shirley | March 18, 2015

      Hi Dave,

      Thanks for your question.

      Replacement cards are sent to you at your nominated address by standard post. Please be advised that replacement cards are distributed by the Qantas Frequent Flyer Service Centre and the timescale to receive a replacement is usually between 10-14 business days, and there would be no charge for any Lost/stolen cards.

      Cheers,
      Shirley

  5. Default Gravatar
    norm | March 13, 2015

    can i use the card like a credit card in an overseas restaurant and what are the fees

    • Staff
      Shirley | March 13, 2015

      Hi Norm,

      Thanks for your question.

      This card is a prepaid travel card and is accepted wherever MasterCard is accepted. Please refer to the ‘fees’ tab above this page for a list of fees that may apply to your transaction.

      Cheers,
      Shirley

  6. Default Gravatar
    Phillip | March 12, 2015

    I take it that after I am finished traveling I need to spend the balance of my funds on purchases in Australian because I can’t transfer them back into my bank account.

    • Staff
      Shirley | March 13, 2015

      Hi Philip,

      Thanks for your question.

      If you close your Qantas Cash facility, you can contact the Qantas Cash Service Centre for payment in Australian dollars of any credit balance remaining (less any fees) and the amount will deposited into your nominated bank account.

      Cheers,
      Shirley

  7. Default Gravatar
    Debbie | March 11, 2015

    Hi, I loaded US$ on my cash card last year and still have funds loaded am I able to give my card to my son to use for his US holiday next month ? And can we access funds from most ATM machines.

    Thanks

    • Staff
      Shirley | March 12, 2015

      Hi Debbie,

      Thanks for your question.

      You can give your card to your son to use for his US holiday. Please be mindful that if your name is on the card, some retailers may not accept it because your son’s name won’t be printed on the card. He may want to bring an alternative source of funds just in case.

      You can access funds from ATMs that display the MasterCard symbol.

      Cheers,
      Shirley

  8. Default Gravatar
    Ian | March 11, 2015

    Can I load a Qantas Cash Card with AUD from a NZ Bank Account?

    • Staff
      Shirley | March 11, 2015

      Hi Ian,

      Thanks for your question.

      You can only load the Qantas Cash from an Australian Dollar bank account. If your NZ bank account can hold Australian dollars, this should be fine.

      Cheers,
      Shirley

  9. Default Gravatar
    Carl | March 8, 2015

    Do I get qantas points when I purchase with PayPal ?

    • Staff
      Shirley | March 9, 2015

      Hi Carl,

      Thanks for your question.

      Yes, as long as the transaction using PayPal is an eligible purchase.

      Eligible purchases do not include money orders, traveller’s cheques, gambling chips, adult entertainment or purchasing foreign currencies in cash.

      Cheers,
      Shirley

  10. Default Gravatar
    CL | March 7, 2015

    Are there any banks in Europe that don’t charge ATM withdrawal fees

    • Staff
      Shirley | March 9, 2015

      Hi CL,

      Thanks for your question.

      Unfortunately we don’t know of any banks in Europe that don’t charge ATM withdrawal fees when using the Qantas Cash.

      It may be best to speak to the team at Qantas Cash directly to discuss this.

      Cheers,
      Shirley

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