Qantas Card with Qantas Cash®

Rates and Fees verified correct on February 7th, 2016

Earn Qantas points on eligible everyday purchases at home or overseas and store 11 currencies on one card

Qantas Cash allows you to travel with 11 prepaid currencies and pay anywhere that MasterCard is accepted electronically. You can also earn Qantas Points on eligible everyday purchases and manage your account, view balances, transaction history and transfer money via the Qantas Cash mobile app.

Qantas Cash allows you to travel with 11 prepaid currencies and pay anywhere that MasterCard is accepted electronically. You can also earn Qantas Points on eligible everyday purchases and manage your account, view balances, transaction history and transfer money via the Qantas Cash mobile app.

Available CurrenciesAUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
Multiple Currencies on One CardYes
Number of Cards Issued1
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour POS Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Reload Fee$0
Monthly Inactivity Fee
after 12 months inactivity
$0
Transaction Fee for Purchases$0
Card Replacement Fee$0
BPay Reload fee$0
Minimum Age16
Available To Temporary ResidentsNo

Currencies you can use this card for

The following currencies can be loaded onto the card: AUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED

Qantas Cash travel MasterCard review

Qantas Cash Card is a handy prepaid travel card for people on the move.
You can load and hold up to eleven currencies on the Qantas Cash MasterCard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases with no cost to open the account or keep the card.

Benefits of the Qantas Cash Card

  • Qantas Cash as a travel card. You can preload and hold up to eleven different currencies on the card at the same time. This is limited to AU$100,000, or foreign currency equivalent, in a 12 month period.
  • Loading the Qantas Cash card. The account is managed on your online account via the Qantas Cash website with funds loaded either directly from your bank account using Bank Transfer, or using BPAY. Bank Transfer is the quicker of the two options with funds made available to use on your card in as little as 1 business day if you complete the transfer before 2pm AEST (depending on your bank). Loading funds using BPAY will take between 2-3 business days to process. Just plan where and when you want to use the card to ensure you’ll have funds at the ready when you need it.The exchange rate is locked in at the rate quoted to you on the Qantas Cash website when you arrange the transfer from your personal bank account.Load and withdrawal limits apply. For example, you can only hold $100,000 on the card at a time. These limits are in line with other non-bank issued travel card products. Fees and limits can be viewed at the bottom of the page.
  • Express check-in at the airport. The card also contains your Qantas Frequent Flyer membership information on it too, including a ‘Q-Chip’, which translates to less time waiting in line at the airport.
  • Currencies included. AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD. Travel cards let you speak the same language with the overseas merchant... monetarily speaking. You can load up to eleven currencies on this card and the Qantas Cash MasterCard is only one of two travel cards that allow you to load Emirati Dirham.
  • Qantas Cash daily rate. Allows you to spend in as many different currencies as you need without currency conversion fees. The exchange rate for the specific day will be applied to the transaction.

Currency order

  1. Australian Dollars (AUD)
  2. United States Dollars (USD)
  3. British Pounds (GBP)
  4. European Euros (EU)
  5. Thai Baht (THB)
  6. New Zealand Dollars (NZD)
  7. Singapore Dollars (SGD)
  8. Hong Kong Dollars (HKD)
  9. Canadian Dollars (CAD)
  10. Japanese Yen (JPY)
  11. United Arab Emirates Dirham (AED)
    • Using the Qantas Cash Card at home

      • Pay bills and earn Qantas Points. This is a pre-paid debit card, pay bills online or over the phone, make purchases over the counter and access cash through an ATM, you can do all the things you would usually do with a credit card. Just press 'credit' when using the card or select MasterCard when using online payment portals. Pressing 'credit' lets the system know you want to process the transaction through the MasterCard payment system.
      • Qantas Cash and Points. You can load this card with up to AU$100,000 or foreign currency equivalent, per year. Which puts a finite amount on the number of points you can earn with this card. The Qantas Cash Card will give your frequent flyer points balance a boost every year if you're a frequent traveller who uses this product as their main choice of travel money while abroad.
      • Earn 1 point for every $1.00 you spend on purchases* in a foreign currency.
      • Earn 1 point for every $2.00 you spend on purchases* in Australia.

* Points are earned on eligible purchases only. This excludes cash transactions like money orders, gambling purchases, purchase of traveller’s cheques, buying foreign currencies or ATM withdrawals.

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Pros and Cons of the Qantas Cash Card

  • Qantas want you to use the Qantas Cash Card at home as well as overseas, purchases in Australian currency earn points and there is no additional domestic ATM withdrawal fee.
  • Online booking fees are waived if you use the Qantas Cash Card to book your flights within a week of departure.
  • The PIN is generated automatically and can not be customised.
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Frequently asked questions about the Qantas Cash Card

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT'S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

The PIN is randomly generated and can not be changed.

Qantas Cash Service Centre:

          • 13 11 31
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This page was last modified on 23 October 2015 at 14:05.

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408 Responses to Qantas Card with Qantas Cash®

  1. Default Gravatar
    Rafi | February 2, 2016

    What is the minimum age requirement for this card?

    • Staff
      Sally | February 2, 2016

      Hi Rafi,

      Thanks for your question.

      Qantas Cash cardholders must be aged 16 years or older.

      I hope this has helped.

      Cheers,

      Sally

  2. Default Gravatar
    Kimberly | January 31, 2016

    I would like to know if my name will be printed on the front of the card and if I have the option of getting 2 cards. Thanks

    • Staff
      Sally | February 1, 2016

      Hi Kimberly,

      Thanks for your question.

      Unfortunately, you can only get one Qantas Card per person. If you misplace your card, you can contact the Qantas Cash team for a replacement.

      Yes, the Qantas Cash card has your name and frequent flyer membership number printed on it.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    john | January 29, 2016

    When I return from overseas and have US$ left on the card, what is the conversion fee to convert back to AUS$?

    Thanks

    • Staff
      Sally | February 2, 2016

      Hi John,

      Thanks for your question.

      There are no fees to transfer your funds back to $AUD and cash them out to your chosen bank account. However, your funds will be subject to the current exchange rate in place at the time of the transfer.

      I hope this has helped.

      Cheers,

      Sally

  4. Default Gravatar
    Margaret | January 27, 2016

    I don’t have a Qantas Cash Card. Would prefer to use my Bank SA debit card to withdraw cash and my ANZ Visa card for purchases. How will I go with these?

    • Staff
      Sally | January 27, 2016

      Hi Margaret,

      Thanks for your question.

      That is one option. If you’re using your BankSA debit card for withdrawals and ANZ Visa credit card for purchases, you might want to consider the currency conversion fees and foreign transaction fees that your card will charge if you use it in Japan. These costs could add up and eat into your travel budget.

      As we don’t know exactly what card you’re using, we can’t confirm these details for you. However, you’ll be able to find them easy enough in the relevant product disclosure statement.

      For more for your holiday to Japan, please see our Japan Travel Money guide.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    John | January 25, 2016

    Can I use my qantas cash card at japanese 7eleven stores?

    • Staff
      Sally | January 27, 2016

      Hi John,

      Thanks for your question.

      You should be able to use your Qantas Cash card wherever MasterCard is accepted.

      Cheers,

      Sally

  6. Default Gravatar
    Margaret | January 25, 2016

    Will my Qantas Cash Card be widely accepted in japan. I understand that Australian debit and credit cards cannot be used at all ATM only certain one, how will I know which ones I can use?

    • Staff
      Sally | January 27, 2016

      Hi Margaret,

      Thanks for your question.

      You should be able to use your Qantas Cash card anywhere MasterCard is accepted. If the ATM displays the MasterCard symbol, then it should be safe to use. Please note that you may be charged third-party ATM fees depending on which ATM you’re using.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    Luke | January 14, 2016

    Is there an annual fee?

    • Staff
      Sally | January 15, 2016

      Hello Luke,

      Thanks for your question.

      No, there is no annual fee or cost to purchase the card.

      You can find a full list of the fees and costs in the product disclosure statement available on the Qantas Cash website.

      I hope this has helped.

      Cheers,

      Sally

  8. Default Gravatar
    coralie | January 13, 2016

    Hi
    We are travelling to multiple countries in Europe some of which do not use Euro, how much will I be charged to withdraw or pay for things in these countries?
    Thank you

    • Staff
      Sally | January 14, 2016

      Hi Coralie,

      Thanks for your question.

      The card doesn’t charge a foreign currency conversion fee on ATM withdrawals or purchases. However, a foreign exchange rate will apply. The foreign transaction rates are determined by Qantas and Access and vary every day. You can see the exchange rate online at the Qantas Cash website or by contact Qantas Cash Global Support.

      The other fees you’ll be charged for ATM withdrawals will depend on the currency you’re withdrawing them in. You can find the costs for each of the currencies in the product disclosure statement. I’ve emailed a copy to you for your convenience.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    Ronda | January 12, 2016

    Hello
    What if there is money on the card when it expires, does it get transferred to the new card.

    thank you.

    • Staff
      Sally | January 13, 2016

      Hi Ronda,

      Thanks for your question.

      If you’re a Qantas Frequent Flyer, you’ll receive a new Qantas Cash Card before your card expires. Your remaining balance will be automatically transferred to the new card.

      If not, you’ll need to contact Qantas Cash to request a replacement card.

      Cheers,

      Sally

  10. Default Gravatar
    Wing | December 2, 2015

    Hi

    I was wondering what will happen if the Qantas cash side of the card expires? Do I get sent a new one automatically?

    • Staff
      Sally | December 2, 2015

      Hi Wing,

      Thanks for your question.

      If you’re still a Qantas Frequent Flyer member, Qantas will send you a new card before Qantas Cash expires. You’ll then need to contact MasterCard Qantas Cash Global Support on 1300 825 302 and follow the prompts to activate your card.

      I hope this has helped.

      Cheers,

      Sally

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