Qantas Cash Card with Qantas Cash®

Rates and Fees verified correct on April 27th, 2015

*Earn double Qantas Points and also be in the draw to win 1 of 5 prizes of $5,000 in April for eligible purchases. Save on foreign transaction fees, earn Qantas Points and board your flights faster with the Qantas Cash Card.

*Register for the Qantas "Win $5,000 promotion" campaign and in April you can earn double Qantas Points and be in the draw of 1 of 5 prizes of $5,000 for each eligible purchase (see below for further details). Our review of the Qantas Cash Travel Card should answer any questions about how the Qantas Cash Card works. We also compare the Qantas Cash Card to other travel cards. This should help you find out whether it's any good having your frequent flyer membership double as a travel money card.

Qantas Cash travel MasterCard review

Qantas Cash Card is a handy prepaid travel card for people on the move.
You can load and hold up to eleven currencies on the Qantas Cash MasterCard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases, and there’s no cost to open the account or keep the card.

Qantas Cash as a travel card

You can preload and hold up to eleven different currencies on the card at the same time. This is limited to AU$100,000, or foreign currency equivalent, in a 12 month period.

Currencies included:
AUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED #

Travel cards let you speak the same language with the overseas merchant... Monetarily speaking. And you can load up to eleven currencies on this card.

The Qantas Cash MasterCard is only one of two travel cards that allow you to load Emirati Dirham.

If you spend in a currency that is not loaded onto the card a currency conversion fee is charged. This fee is 3%.

#The order listed is the default order the currencies will be debited from your card if you don't have enough funds in one particular currency to complete a transaction.

Loading the Qantas Cash card

The account is managed on your online account via the Qantas Cash website with funds loaded either directly from your bank account using Bank Transfer, or using BPAY. Bank Transfer is the quicker of the two options with funds made available to use on your card in as little as 1 business day if you complete the transfer before 2pm AEST (depending on your bank). Loading funds using BPAY will take between 2-3 business days to process. Just plan where and when you want to use the card to ensure you’ll have funds at the ready when you need it.

The exchange rate is locked in at the rate quoted to you on the Qantas Cash website when you arrange the transfer from your personal bank account.

Load and withdrawal limits apply. For example, you can only hold $100,000 on the card at a time. These limits are in line with other non-bank issued travel card products. Fees and limits can be viewed at the bottom of the page.

Express check-in at the airport

The card also contains your Qantas Frequent Flyer membership information on it too, including a ‘Q-Chip’, which translates to less time waiting in line at the airport.

Using the Qantas Cash Card at home

Pay bills and earn Qantas Points

This is a pre-paid debit card, pay bills online or over the phone, make purchases over the counter and access cash through an ATM, you can do all the things you would usually do with a credit card. Just press 'credit' when using the card or select MasterCard when using online payment portals. Pressing 'credit' lets the system know you want to process the transaction through the MasterCard payment system.

Qantas Cash and Points

You can load this card with up to AU$100,000 or foreign currency equivalent, per year. Which puts a finite amount on the number of points you can earn with this card. The Qantas Cash Card will give your frequent flyer points balance a boost every year if you're a frequent traveller who uses this product as their main choice of travel money while abroad.

  • Earn 1 point for every $1.00 you spend on purchases* in a foreign currency.
  • Earn 1 point for every $2.00 you spend on purchases* in Australia.

* Points are earned on eligible purchases only. This excludes cash transactions like money orders, gambling purchases, purchase of traveller’s cheques, buying foreign currencies or ATM withdrawals.

 

  • Pros

  • Qantas want you to use the Qantas Cash Card at home as well as overseas, purchases in Australian currency earn points and there is no additional domestic ATM withdrawal fee.
  • Online booking fees are waived if you use the Qantas Cash Card to book your flights within a week of departure.

 

  • Cons

  • Logging onto the online portal can be tricky if you're using a Qantas Cash website auto-generated password.
  • The PIN is generated automatically and can not be changed.

 

 

Once registered for the ‘Win $5,000 promotion’ Eligible Entrants will earn double Qantas Points on all eligible purchases made during the Promotion Period. The double points earn rate is 2 Qantas Points per AU$1 equivalent in foreign currency and 1 Qantas Point per AU$1.

Frequently asked questions about the Qantas Cash Card

*April promotion: Win $5,000 promotion and double Qantas Points eligibility

*To be eligible for double Qantas Points and Eligible Entrants must (1) register for the campaign and make an eligible purchase using Qantas Cash. Eligible Entrants will receive one (1) entry each time they make an eligible purchase up to a maximum of 30 entries. Eligible purchases: do not include money orders, traveller’s cheques, gambling chips, adult entertainment or purchasing foreign currencies in cash. You will not receive an entry when loading funds to your facility, transferring funds to another currency balance or another member’s facility or when withdrawing funds from ATMs or cashing out your facility balance. Purchases that are reversed, refunded or charged-back are also ineligible for an entry into the draw.

Once registered for the ‘Win $5,000 promotion’ Eligible Entrants will earn double Qantas Points on all eligible purchases made during the Promotion Period. The double points earn rate is 2 Qantas Points per AU$1 equivalent in foreign currency and 1 Qantas Point per AU$1.

Refer to qantascash.com/win5000 for more details

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT;S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

  • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

  • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

The PIN is randomly generated and can not be changed.

Qantas Cash Service Centre:

  • 13 11 31
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This page was last modified on 9 April 2015 at 15:30.

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302 Responses to Qantas Cash Card with Qantas Cash®

  1. Default Gravatar
    Beth | April 22, 2015

    Hi I’ve just gotten a Qantas card and I’m not sure if I should activate the Qantas cash because I won’t be travelling anyway soon and I already have a (NAB) debit card should I just stick with the debit card? And if I don’t put any money and don’t use the card in 12 months will I be charged an inactive fee?
    I also haven’t seen any Qantas ATM’s where can I go and withdraw money from and not get charged a fee?
    Thanks in advance for your help☺

    • Default Gravatar
      Danny | April 24, 2015

      What are the charges for using my QCC for ATM access in UK or europe.

    • Staff
      Elizabeth | April 24, 2015

      Hi Danny,

      Thanks for your question.

      You’ll be charged the following when withdrawing from each currency, wherever you are in the world:
      AUD 1.95; USD 1.95; GBP 1.25; EUR 1.50; THB 70;NZD 2.50; SGD 2.50; HKD 15.00; CAD 2.00; JPY 160; AED 6.50.

      You may also be charged a fee by the ATM operator.

      I hope this has helped.

      Thanks,

      Elizabeth

    • Staff
      Elizabeth | April 23, 2015

      Hi Beth,

      Thanks for your question.

      Qantas don’t charge an inactivity fee with the Cash Card, so if you load funds and don’t use it you won’t be charged anything extra. You also have the option of using this as an everyday card and earning Qantas Points for your purchases. Whether or not you want to use this card or continue using your NAB debit card really depends on how you spend and what you want from your card, so you’ll need to weigh up the pros and cons for each. Just keep in mind that the Qantas Cash Card is just a loadable prepaid card, so you will still need a transaction account (if this is your NAB account) to be able to transfer funds from/into.

      You can use this card anywhere MasterCards are accepted, including to withdraw cash from ATMs. Unfortunately there are no Qantas ATMs, but you won’t be charged any fees by Qantas for withdrawing cash within Australia. You may be charged a fee by the ATM operator.

      I hope this has helped.

      Thanks,

      Elizabeth

  2. Default Gravatar
    Allen | April 19, 2015

    We are travelling to China I note that China Yuan/Remimbi is not one of the designated currencies. Given the number of people travelling to China why is this currency not available. Allen.

    • Staff
      Elizabeth | April 21, 2015

      Hi Allen,

      Thanks for your question.

      You’ve come through to finder.com.au, as we’re independent of Qantas we really can’t comment on the currencies they’ve chosen to include in their card. We’ve written a travel money guide for China and Hong Kong that you might find worth reading on this page to help you find the best way to carry money for your trip.

      I hope this will help.

      Thanks,

      Elizabeth

  3. Default Gravatar
    Greg | April 18, 2015

    Some travel cash cards say that if you don’t use your card for 12 months the funds are lost.
    Is there such a time limit with Qantas Cash?

    Thanks

    • Staff
      Elizabeth | April 21, 2015

      Hi Greg,

      Thanks for your question.

      You won’t be charged any fee for not using your card and you won’t lose your funds. Your card does have an expiry date, but once your card expires you will automatically be sent a new one so you still have access to any remaining funds.

      I hope this has helped.

      Thanks,

      Elizabeth

  4. Default Gravatar
    Daniel | April 11, 2015

    My friend has GBP in a UK bank account – can this be transferred onto my qantas cash card as GBP to be spent as GBP and avoid the conversion fee? eg 1 GBP transferred @ $1 AUD = .52GBP and not at the rate the card offers ~ $1 AUD = .49 GBP

    • Staff
      Elizabeth | April 13, 2015

      Hi Daniel,

      Thanks for your question.

      According to the Qantas PDS, ‘Although a load transaction can be for a value denominated in any of the available Currencies, you may only make payment for such load transactions for which instructions have been completed through qantascash.com in Australian Dollars.’

      I hope this has helped.

      Thanks,

      Elizabeth

    • Staff
      Elizabeth | April 13, 2015

      Hi Daniel,

      Thanks for your question.

      According to the PDS, ‘Although a load transaction can be for a value denominated in any of the available Currencies, you may only make payment for such load transactions for which instructions have been completed through qantascash.com in Australian Dollars.’

      I hope this has helped.

      Thanks,

      Elizabeth

  5. Default Gravatar
    Betee | April 10, 2015

    I have a QCC I intend to activate and put $800 Canadian
    dollars on it. I am going to withdraw the lot at an ATM in Canada. (leaving say $10.00 to cover the atms fees). Can I just put the Canadian dollars and not AUD.
    I wont be using the card when I come back Aust. but will use again in 2016. My card is in force until 2018. Will I be up for any fees.

    • Staff
      Elizabeth | April 10, 2015

      Hi Betee,

      Thanks for your question.

      According to the PDS, ‘Although a load transaction can be for a value denominated in any of the available Currencies, you may only make payment for such load transactions for which instructions have been completed through qantascash.com in Australian Dollars.’

      You won’t be charged any fees for not using your card.

      I hope this has helped.

      Thanks,

      Elizabeth

  6. Default Gravatar
    Isandula | April 4, 2015

    Hi. I’ve found all your comments very informative but am still a bit confused about a couple of issues.

    1) If I transfer AUD1000 onto the QCC and then decide to convert that AUD1000 to USD or Euro am I charged a conversion fee or do I simply have the $1000 converted immediately at the rate quoted by Qantas?

    2) If I travel in Europe and want to use the Euros on the card is it necessary to make them my first currency or as I would be billed in Euro would this be automatic?

    Thanks for your assistance.

    • Staff
      Shirley | April 7, 2015

      Hi Isandula,

      Thanks for your question.

      There is no fee to load funds onto your card. The currency conversion fee is charged where funds are withdrawn or used for purchase transactions in a currency which is not supported by Qantas Cash.

      If you’ve already converted your AUD into EUR before the transaction, then it will automatically take the funds from your EUR pool.

      Cheers,
      Shirley

  7. Default Gravatar
    Helen | April 4, 2015

    How do I transfer GBP to a third party Bank account in UK.

    • Staff
      Shirley | April 7, 2015

      Hi Helen,

      Thanks for your question.

      Please note that you can’t transfer GBP to a third party bank account in the UK using the Qantas Cash. You want to consider a MultiCurrency Cash account instead.

      Cheers,
      Shirley

  8. Default Gravatar
    Martin | April 2, 2015

    Can I load the card with Australian dollars then use it in Malaysia?

    • Staff
      Shirley | April 7, 2015

      Hi Martin,

      Thanks for your question.

      Yes you can, but please be mindful that fees may apply to every transaction you make in Malaysia.

      Cheers,
      Shirley

  9. Default Gravatar
    lois | March 27, 2015

    Is there any problem using qantas cash card to withdraw american dollars in south america

    • Staff
      Shirley | March 30, 2015

      Hi Lois,

      Thanks for your question.

      Qantas Cash should be accepted at any location that accepts MasterCard. As long as the ATM displays the MasterCard logo, you can withdraw funds from there.

      Cheers,
      Shirley

  10. Default Gravatar
    Andrew | March 26, 2015

    Hi there,

    Can you advise whether I can change the PIN on my QANTAS CASH CARD to one of my choosing ?

    Cheers
    Andy

    • Staff
      Shirley | March 30, 2015

      Hi Andy,

      Thanks for your question.

      Unfortunately at this current point in time you cannot change the card PIN.

      Cheers,
      Shirley

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