Qantas Card with Qantas Cash®

Rates and Fees verified correct on July 31st, 2015

Earn Qantas points on eligible everyday purchases at home or overseas and store 11 currencies on one card

Qantas Cash allows you to travel with 11 prepaid currencies and pay anywhere that MasterCard is accepted electronically. You can also earn Qantas Points on eligible everyday purchases and manage your account, view balances, transaction history and transfer money via the Qantas Cash mobile app.

Qantas Cash allows you to travel with 11 prepaid currencies and pay anywhere that MasterCard is accepted electronically. You can also earn Qantas Points on eligible everyday purchases and manage your account, view balances, transaction history and transfer money via the Qantas Cash mobile app.

Available CurrenciesAUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
Allow multiple currencies on same cardYes
Number of Cards Issued1
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour POS Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Reload Fee$0
Monthly Inactivity Fee (after 12 months inactivity)$0
Transaction Fee for Purchases$0
Card Replacement Fee$0
Cross Currency Conversion Fee3%
BPay Reload fee$0
Minimum Age16
Available To Temporary ResidentsNo

Currencies you can use this card for

The following currencies can be loaded onto the card: AUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED

Qantas Cash travel MasterCard review

Qantas Cash Card is a handy prepaid travel card for people on the move.
You can load and hold up to eleven currencies on the Qantas Cash MasterCard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases with no cost to open the account or keep the card.

Benefits of the Qantas Cash Card

  • Qantas Cash as a travel card
    You can preload and hold up to eleven different currencies on the card at the same time. This is limited to AU$100,000, or foreign currency equivalent, in a 12 month period.
  • Loading the Qantas Cash card The account is managed on your online account via the Qantas Cash website with funds loaded either directly from your bank account using Bank Transfer, or using BPAY. Bank Transfer is the quicker of the two options with funds made available to use on your card in as little as 1 business day if you complete the transfer before 2pm AEST (depending on your bank). Loading funds using BPAY will take between 2-3 business days to process. Just plan where and when you want to use the card to ensure you’ll have funds at the ready when you need it.The exchange rate is locked in at the rate quoted to you on the Qantas Cash website when you arrange the transfer from your personal bank account.Load and withdrawal limits apply. For example, you can only hold $100,000 on the card at a time. These limits are in line with other non-bank issued travel card products. Fees and limits can be viewed at the bottom of the page.
  • Express check-in at the airport - The card also contains your Qantas Frequent Flyer membership information on it too, including a ‘Q-Chip’, which translates to less time waiting in line at the airport.
  • Currencies included - AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
    Travel cards let you speak the same language with the overseas merchant... Monetarily speaking. And you can load up to eleven currencies on this card.
    The Qantas Cash MasterCard is only one of two travel cards that allow you to load Emirati Dirham.If you spend in a currency that is not loaded onto the card a currency conversion fee is charged. This fee is 3%.

Currency order

  1. Australian Dollars (AUD)
  2. United States Dollars (USD)
  3. British Pounds (GBP)
  4. European Euros (EU)
  5. Thai Baht (THB)
  6. New Zealand Dollars (NZD)
  7. Singapore Dollars (SGD)
  8. Hong Kong Dollars (HKD)
  9. Canadian Dollars (CAD)
  10. Japanese Yen (JPY)
  11. United Arab Emirates Dirham (AED)

    • Using the Qantas Cash Card at home

      • Pay bills and earn Qantas Points - This is a pre-paid debit card, pay bills online or over the phone, make purchases over the counter and access cash through an ATM, you can do all the things you would usually do with a credit card. Just press 'credit' when using the card or select MasterCard when using online payment portals. Pressing 'credit' lets the system know you want to process the transaction through the MasterCard payment system.
      • Qantas Cash and Points - You can load this card with up to AU$100,000 or foreign currency equivalent, per year. Which puts a finite amount on the number of points you can earn with this card. The Qantas Cash Card will give your frequent flyer points balance a boost every year if you're a frequent traveller who uses this product as their main choice of travel money while abroad.
      • Earn 1 point for every $1.00 you spend on purchases* in a foreign currency.
      • Earn 1 point for every $2.00 you spend on purchases* in Australia.

* Points are earned on eligible purchases only. This excludes cash transactions like money orders, gambling purchases, purchase of traveller’s cheques, buying foreign currencies or ATM withdrawals.

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Pros and Cons of the Qantas Cash Card

      • Qantas want you to use the Qantas Cash Card at home as well as overseas, purchases in Australian currency earn points and there is no additional domestic ATM withdrawal fee.
      • Online booking fees are waived if you use the Qantas Cash Card to book your flights within a week of departure.

      • 3% Cross Currency Conversion Fee (when a pre-loaded currency is not used)
      • The PIN is generated automatically and can not be customised.

 

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Frequently asked questions about the Qantas Cash Card

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT'S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

The PIN is randomly generated and can not be changed.

Qantas Cash Service Centre:

          • 13 11 31
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This page was last modified on 14 July 2015 at 15:49.

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352 Responses to Qantas Card with Qantas Cash®

  1. Default Gravatar
    Lucy | July 30, 2015

    Hi there
    Just withering can I earn points when I shop at Coles, fill petrol and pay bills etc??

    Also if I shop at Safeway and use this card do I get 1 point per $2? If I am also an everyday rewards card holder and use that too then do I get pretty much double points in a sense?

    Thanks

    • Staff
      Sally | July 31, 2015

      Hi Lucy,

      Thanks for your question.

      Qantas isn’t partnered with Coles, so you’ll be unable to earn points while shopping there.

      You can earn one point per $1 spent over $30 in one transaction when paying for petrol at Caltex and shopping at Woolworths.

      The Qantas and Woolworths alliance is designed so that cardholders can link their Frequent Flyer account to their Everyday Woolworths card, so you would only earn one set of points per transaction.

      I hope this has helped.

      Thanks,

      Sally

  2. Default Gravatar
    DAVID | July 13, 2015

    Hi and thanks,

    How can we check our balances relatively quickly?

    cheers,

    Dvaid

    • Default Gravatar
      Darren | July 28, 2015

      Is there a charge if I want to transfer remaining USD funds back in too my normal bank account?

    • Staff
      Sally | July 29, 2015

      Hi Darren,

      Thanks for your question.

      Transferring any remaining funds on your Qantas Card doesn’t incur any fees, however you will need to get in touch with the Qantas Cash Customer Service team to organise for your funds to be transferred into your nominated account.

      Cashing out can take up to 3 business days to appear in your nominated Australian bank account. As an alternative, you can withdraw cash from an ATM at any time.

      I hope this has helped.

      Thanks,

      Sally

    • Staff
      Sally | July 13, 2015

      Hi David,

      Thank you for your question.

      You can view your account balance via your Qantas Cash online account. You can do this online or via the Qantas Cash Android or iOS app. You’ll just need your Qantas Frequent Flyer number and password to login.

      Thanks,

      Sally

  3. Default Gravatar
    Ashley | July 2, 2015

    When withdraw cash from an ATM do I earn points eg withdraw 100 cash do I earn 100 points?

    • Staff
      Sally | July 3, 2015

      Hi Ashley,

      Thanks for your question.

      Unfortunately, no. ATM withdrawals do not accrue points.

      I hope this has answered your question.

      Thanks,

      Sally

  4. Default Gravatar
    Larissa | July 2, 2015

    Thanks so much Sally.

    I would like to do that. How do I organise the card to be sent via courier?

    Thanks,

    Larissa

    • Staff
      Sally | July 2, 2015

      Hi Larissa,

      No worries at all.

      I would suggest that you contact Qantas Cash directly to organise for your new card to be sent out via courier.

      I’ve sent you an email with their contact details.

      I hope this has helped.

      Thanks,

      Sally

  5. Default Gravatar
    Larissa | July 1, 2015

    Hi There,

    I’m just wondering how long it takes to get the actual card, as I’m planning on getting one for my upcoming trip in a few weeks.

    Thanks so much,

    Larissa

    • Staff
      Sally | July 2, 2015

      Hi Larissa,

      Thank you for your comment.

      The Qantas Cash card generally takes up to 14 working days to arrive.

      However, you can also pay $30 for your card to be couriered to you within 5 days.

      I hope this has helped.

      Thanks,

      Sally

  6. Default Gravatar
    Bazza | June 23, 2015

    Do platinum prepaid Qantas cash card members have access to Qantas lounges around the world?

    • Staff
      Sally | June 24, 2015

      Hi Bazza,

      Thanks for your question.

      If you’re referring to Platinum Qantas Club Members, yes they do have access to Qantas lounges internationally.

      I’ve emailed you a link to the Qantas page with a full list of the international and domestic lounges Platinum Members have access to.

      Thanks,

      Sally

  7. Default Gravatar
    Jorge | June 16, 2015

    Hello,

    I’m considering using the Qantas Cash Card as follows:
    1) Load from AUD to some foreign currency
    2) Hold on to that currency for some period of time
    3) Transfer the entire amount back to AUD

    My questions are:
    - Are there any restrictions to doing this? Perhaps multiple times?
    - What, if any, fees are associated with loading currency back and forth if no real transactions have occurred? From reading the terms and conditions I couldn’t find any fees.

    Thanks.

    • Staff
      Sally | June 17, 2015

      Hi Jorge,

      Thanks for your question.

      You can transfer loaded Australian Dollars between different currency wallets as many times as you need to. There is no currency conversion fee when moving funds between these different currency wallets.

      However, you can only hold AUD$100,000, or foreign currency equivalent, across all of the wallets on your card in a 12-month period.

      If you have funds remaining on your card at the end of the trip, you can transfer any remaining funds into Australian Dollars and spend domestically using Qantas Cash.

      Although there are no fees associated with transferring loaded Australian Dollars between the supported currency wallets, the Qantas Cash Card does come with other fees. A full list of these fees can be located in the ‘Qantas Cash Product Disclosure Statement & Terms and Conditions’ PDF available on the Qantas Cash website.

      I hope this has helped answer your question.

      Thanks,

      Sally

  8. Default Gravatar
    glenda | June 10, 2015

    if I have 500 aud and 500 usd and in no particular order. if I buy something in the USA it will automatically subtract from the usd amount and not aud

    • Staff
      Sally | June 10, 2015

      Hi Glenda,

      Yes, that is correct. If you’re making a purchase in USD, your card will deduct the payment from your US Dollars wallet to complete the transaction. However, if you run out of funds in your USD wallet, your card will take the funds from your Australian Dollars wallet and you will incur a currency conversion fee.

      I hope this has answered your question.

      Thanks,

      Sally

    • Default Gravatar
      | June 10, 2015

      Thank you.
      Also can I use the card to draw out USD from an ATM in USA

    • Staff
      Sally | June 11, 2015

      Hi Glenda,

      No worries. We’re happy to help.

      If you have USD loaded onto your Qantas Cash Card you should be able to withdraw funds from any ATM that accepts MasterCard in the US. If you only have AUD loaded onto your card, you should still be able to withdraw USD, but you will incur a currency conversion fee.

      I hope this has answered your question.

      Thanks,

      Sally

  9. Default Gravatar
    Fiona | June 9, 2015

    Hi, just to confirm..
    My partner and I are both heading to America in a couple months, so there is only 1 card that is issued? He will be heading over a few wks before I am.

    • Staff
      Sally | June 10, 2015

      Hi Fiona,

      Thanks for your question.

      Yes, only one Qantas Cash Card card is issued. You may need to open a separate Qantas Cash Card and load money on there if you require one card each.

      I hope this has answered your question.

      Thanks,

      Sally

  10. Default Gravatar
    Ian | June 7, 2015

    If I load €3000 onto the Qantas Cash Card and spend only €2500 while overseas:-
    1. How do I retrieve the remaining €500 from the card?
    2. Are there any fees for retrieving the remaining €500 from the card?

    • Staff
      Sally | June 9, 2015

      Hi Ian,

      Thank you for your question.

      Closing your Qantas Cash Card and retrieving the remaining funds on there doesn’t require a fee, and just involves you getting in contact with Qantas Card Services who can transfer the funds to your nominated bank account.

      I hope this has answered your question.

      Thanks,

      Sally

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