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Call us:

1300 FINDER (346 337)

(02) 9299 7602


You can find our office here:

Level 10/99 York St, Sydney NSW 2000


Contact for all media enquires:

Michelle Hutchison
Michelle Hutchison
Head of PR and Money Expert
Michelle@finder.com.au@MichHutchison/in/michhutchison
M: +61 403 192 994
P: +61 2 9299 7602

Contact client requests and questions:

Greg Silver
Greg Silver
Head of Client Services
Email Greg Greg's LinkedIn
M: +61 415 494 262
P: +61 2 9299 7602

Someone from the team will take your call during office hours (8am - 6pm weekdays, AEST).
You can also try us on social media, pop by our offices or leave us a comment at the bottom of any page.

Ask a Question

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  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
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372 Responses to Contact Us

  1. Default Gravatar
    Peter | May 17, 2016

    I signed up by mistake and would like to unsubscribe. Sorry for the inconvenience.

    • Staff
      Stephanie | May 18, 2016

      Hi,
      Thanks for your question.
      You can unsubscribe by clicking the unsubscribe link at the bottom of our emails.
      Best,
      Stephanie

    • Default Gravatar
      Cecile | May 19, 2016

      I Just was trying to get a loan with Max Finance through Rapid loans in the USA. I am finally contacted by a Mr.Paul Smith who is asking for sums of monies to but my finances in my account. He said the loan is approved but i have to give a final 350.00. I have sent a lot of money to rapid loans by way of cards from itune. He also ask me to send the last 400.00 by itune card. Max Finance said that their office is in California USA. Please let me know if this office is a branch, i am loosing my mine after sending so much money. HELPPPPPP.

    • Staff
      Matt | May 19, 2016

      Hi Cecile,

      Thanks for reaching out.

      I have emailed you some information to the address you used to post this comment.

      Thanks
      Matt

  2. Default Gravatar
    countress | May 5, 2016

    hi, im interested in borrowing 1000.00 today what do I need to do?

    • Staff
      Elizabeth | May 5, 2016

      Hi Countress,

      You can compare your loan options for $1,000 on this page. Once you;ve found a loan you want to apply for, just click “Go to Site” to submit your application.

      Hope this helps,

      Elizabeth

  3. Default Gravatar
    ًًAhmad | April 25, 2016

    If I pay deposit $60000- for $ 300,000
    To buy house ?
    How about my job if I lose it ?
    What happene to me ?
    How can you help me?
    We in Brisbane city .
    Where’s your office to talk face by face ?

    • Staff
      Marc | April 26, 2016

      Hi Ahmad,
      thanks for the question.

      You’ve come through to finder.com.au, an online comparison and information service.

      If you lose your job while paying off a home loan you’ll still be required to make payments. Many lenders have hardship services which you can contact if this happens which may be able to come up with a temporary solution to help you out.

      To speak to a lender about a home loan, you can compare home loans in the table on this page and then click the green ‘go to site’ button to speak to a lender directly.

      I hope this helps,
      Marc.

  4. Default Gravatar
    victoria | April 13, 2016

    How can I find out if I can apply for a loan with bad credit

    • Staff
      Jodie | April 13, 2016

      Hi there,

      Thank you for contacting finder.com.au we are a financial comparison website and general information service.

      We have various pages that offer a variety of lenders that give loans to borrowers with bad credit from payday loans, personal loans, unsecured personal loans and home loans plus more. Please visit any of these pages to find lenders that allow loans to borrowers with bad credit.

      Regards
      Jodie

  5. Default Gravatar
    Hitomi | April 4, 2016

    My traveler card balance had gone negative and I’ve reloaded $50 by Internet banking.

    It shows

    $78.46
    Available $53.75

    I’m confused, How much can I use??

    Thank you.

    • Staff
      Sally | April 5, 2016

      Hi Hitomi,

      Thanks for your question.

      Just to confirm, which traveller card are you using?

      You might’ve overdrawn on your balance when it hit negative figures, which could be why you don’t have access to all of your funds.

      It would be best to contact the card provider to confirm and resolve the issue.

      I hope this helps.

      Cheers,

      Sally

  6. Default Gravatar
    Richard | March 5, 2016

    I was a previously a Yatango customer. I need to recharge my phone. Please provide me with the details for me to recharge.

    • Staff
      Brodie | March 10, 2016

      Hi Richard,

      I would recommend contacting Yomojo on 1300 966 656.

      Thanks,
      Brodie

  7. Default Gravatar
    debbie | March 3, 2016

    Hi i wanted to see if i can get help its hard when your on centrelink benefits i get 1133.88 a fortnight i have some loans if i could get a loan of 2000 or 3000 thousand out of that loan i would ask if u could pay out 2 loans or 3 loans i have ferratum one is due out today so i have one payment left of 125.25 and teleloans one out to day but leaves me 2 one is 176.55 and the last one of 152 and my cash converters i have one coming out today and last payment next fortnight at 38.46 i want to be able to pay these loans out and pay some bills of if i can i have no problems paying my loans see im the only one with money my partner hurt himself long time ago got money solicitor said buy a house we did and there was a clause we didn’t know so he cant get centrelink for 5 years and hes looking for work and nothing so far i just want to get on top of my loans and bills and of course unexpected bills come up and car repairs so we own our home and i owe my car do u know anyone who can help would be nice to get a fair go especially from being unemployed thank you debbie

    • Staff
      Elizabeth | March 3, 2016

      Hi Debbie,

      Thanks for your enquiry.

      I’m unable to recommend a specific lender to you, but this is a guide on borrowing while you receive Centrelink payments, and the page also contains a list of lenders that accept Centrelink applicants as well as criteria. Keep in mind that lenders will take into consideration your existing payday loans, and if you are using the loans to pay off a current payday loan they will need to take further steps to ensure you will be able to afford the loan.

      If you are after personal advice regarding your situation, you may want to give the free financial counselling hotline a call on 1800 007 007.

      I hope this has helped.

      Thanks,

      Elizabeth

  8. Default Gravatar
    Kathy | March 2, 2016

    I have been waiting to get connected too the broadband. I have called you guys 3 times now and i still don’t have any Internet. A man was coming out today again. I called the 1300 number at 4.40pm the lady on the phone said someone is coming out today but know one arrived.

    • Staff
      Elizabeth | March 10, 2016

      Hi Kathy,

      You’ve come through to finder.com.au, a financial comparison service and not a broadband provider. You’ll need to email or call your broadband provider directly to sort this issue out.

      Sorry we couldn’t be of more assistance.

      Thanks,

      Elizabeth

  9. Default Gravatar
    Danielle | February 12, 2016

    Hi there,
    I’m wanting to borrow $23,000 for a new car.
    I take home $960 per fortnight from my permanent part time job and $840 per fortnight from Centrelink. I have no other loans and 2 children.
    A lot of lenders won’t take into account my Centrelink earnings so I do not qualify.
    Could you help?

    • Staff
      Elizabeth | February 12, 2016

      Hi Danielle,

      You can find a list of lenders who consider Centrelink payments as income on this page.

      I hope this will help.

      Thanks,

      Elizabeth

  10. Default Gravatar
    Allyson | February 11, 2016

    Hi. I am wanting to borrow 100% to buy a home that has a business (juice bar/cafe) included. The borrow amount is $150,000. I am able to get a guarantor and this business makes a profit of $8,000 a week and is rent free so would have plenty of money to repay the loan. Is this at all possible please? Thanks.

    • Staff
      Belinda | February 12, 2016

      Hi Allyson,

      Thanks for getting in touch.

      It may be possible for you to qualify for a home loan for a mixed-use property (assuming that you will be using it for both residential and business purposes). If you’d like to read more about home loans for mixed-use properties, you can visit this page. Here, you can enquire with a mortgage broker to discuss your options.

      You’ll need to speak to a broker about the type of loan that will best suit your situation, and whether the lender will classify the home loan as commercial or residential. Most lenders treat these applications on a case-by-case basis depending on the amount of risk involved but ultimately they will review your financial position (e.g. income, assets, liabilities) to determine your serviceability potential.

      Thanks,
      Belinda

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