Your guide to streaming with Foxtel Play

foxtel play hub

Foxtel Play is more than just Foxtel through the internet. Here's what you need to know about the digital streaming service.

Foxtel may be the dominant force in Pay TV in Australia, but the company saw the potential of the internet for streaming entertainment way back in 2013. Foxtel Play is Pay TV for the digital age, offering subscriptions to more than 60 live television channels as well as hundreds of video on-demand titles.

With the closure of Foxtel's Presto joint venture, Foxtel Play has also undergone a significant overhaul, from its pricing to its channel packages. Starting from 1 December 2016, Foxtel Play is available for as little as $10 per month.

The service can be streamed through a variety of devices, including computers, certain smart TV models and video game consoles like the Playstation 4 and Xbox One. Smartphone and tablet owners can also get access to Foxtel Play using the Foxtel Go app. It's worth noting that because of licensing deals, not all content is available on all devices though.

Unlike a full Foxtel subscription, there are no lock in contracts, so you can cancel Foxtel Play at any time. That said, it's worth noting that you'll need to cancel before the end of the month to avoid being charged for the next month too.

Foxtel two weeks free trial

Get free trial for two weeks now at Foxtel Play

Compare Foxtel Play packages

The all new Foxtel Play has seen not just a reduction in the minimum asking price, but also in the range of packages on offer.

There are now five starter packs to choose from, starting at $10 each but ramping up to $15 for the premium packs. You only need one of these packs to enjoy Foxtel Play, but you can stack them together. If you do decide to add in both the Drama and the Pop packs, Foxtel will bundle them for $25 instead of the regular $30 asking fee.

Plus, both the Drama and Pop packs include the Showcase Channel, which is Foxtel's home for HBO content. That means you'll be able to stream Game of Thrones, Westworld and more for as little as $15 a month.

PackageMonthly priceIncluded channels
Docos$10Discovery, National Geographic Channel, Discovery Turbo, Nat Geo People, CI, A&E, Discovery Science, Animal Planet, BBC Knowledge, History, Nat Geo Wild
Lifestyle$10Lifestyle, Arena, Lifestyle Home, Lifestyle You, E!, Lifestyle Food, Style TLC
Kids$10Disney Channel, Disney Junior, Disney XD, Nick Jr, Cartoon Network, Nickelodeon, BBC CBeebies, BabyTV, Boomerang, Discovery Kids
Drama$15Showcase, BBC UKTV, Box Set, BBC First, Universal Channel, 13th Street
Pop$15Showcase, Syfy, Binge, FOX8, Comedy Channel, FX, MTV

Once you've got your base content sorted, you can consider moving on to the premium stuff. While streaming video has been growing substantially, Foxtel Play is still the dominant force when it comes to streaming sports online. It's worth noting that the sports package also offers access to Foxtel's English Premiere League team channels (LFCTV, Manchecter United TV and Chelsea TV) for 1¢ per channel per year. Without the sports package, customers will have to pay $5 per channel per month.

Then, if you're more of a movie lover than a sports fan, Foxtel has also got you covered with a dedicated premium Movie package for you.

PackageMonthly priceChannels included
Sport$25Fox Sports 1, Fox Sports 2, Fox Sports 3, Fox Sports 4, Fox Sports 5, BeIn Sports 1, BeIn Sports 2, BeIn Sports 3, ESPN, ESPN 2, EuroSport, Footy Play (Not available on PC/Mac)
Movies$20Foxtel Movies Premiere, Foxtel Movies Disney, Foxtel Movies Masterpiece, Foxtel Movies Action, Foxtel Movies Romance, Foxtel Movies Thriller, Foxtel Movies Family, Foxtel Movies Comedy, Foxtel Movies More, World Movies

Regardless of what combination of channel packs you opt for, Foxtel Play also includes access to CNN, Foxtel Smooth, BBC World News, CNBC, Max, V hits, TVSN, CMC, Fox Sports News, EuroSport News, Sky News Live, Sky News Weather, Sky News Business, and Foxtel Arts.

How Does Foxtel Play work?

If you’ve used a streaming service like Netflix or Stan before then you should be comfortable with Foxtel Play. If you are completely new to the streaming game, here is how it works:

  1. Go to the Foxtel Play website, sign up for your package of choice, Add on your additional premium packs and arrange your account details. You’ll be direct debited from your chosen account on a monthly basis, in accordance to your monthly billing cycle.
  2. Download the Foxtel Play app for your device (There is a list of compatible apps below)
  3. Sign in on your device.
  4. Enjoy the latest entertainment from all over the world.

Easy right? But before you get started, there are a couple of additional criteria you'll need to meet to be able to access Foxtel Play.

  • Internet connection and data: Foxtel Play is simply the service, so you’ll still need to have an Internet connection (min. 3Mbps) to stream shows, and enough data on your broadband plan to cater for your streaming needs. But the good news is that since it's a streaming service and not Pay TV there's no installation required and anyone in Australia with an internet connection and compatible device has access it.
  • Australian residence: Foxtel Play is only available to Australian residences.

Foxtel Play compatible devices

You can register up to three devices on a single account (but only one Xbox One, for some reason), you can then watch content on two devices at the same time. You can change the registered devices up to once a month, which is useful for when you get a new phone or tablet.

Bear in mind that some channels have device restrictions, so even if you do have an eligible device, you might not be able to access all channels on it. The best option is to contact Foxtel if you have any questions or doubts.

  • Mac (requires Mac OS X Snow Leopard 10.6, Mac OS X Lion 10.7 with Safari version 5 or above)
  • PC (requires Windows XP with IE8 or above)
  • PlayStation 3 & 4
  • Xbox One
  • LG Smart TVs (selected 2013 models)
  • Samsung Smart TVs and Blu-Ray Players (2012-2015 model TVs). Any Smart Hub enabled 2012-2013 model Blu-Ray Players and Home Theatre Systems
  • Sony Smart TVs (selected 2014 models)

Remember, you’ll also get access to Foxtel Go, which is available on smartphones and tablets. There is some confusion about the difference between Foxtel Go and Foxtel Play, so it's worth comparing the differences between the services. Also worth keeping in mind is that the device restrictions that apply on some channels on Foxtel Play could also appear on Foxtel Go.

Streaming quality for Foxtel Play

Foxtel Play currently streams at two quality settings, dubbed "Best" and "Low". Best quality is standard definition, while low is designed for situations where bandwidth is significantly restricted.

According to its customer support service, Foxtel is investigating plans to introduce high definition streaming to the Play service, although no timeframe has been given.

Foxtel Play Trial Offer

One of the key benefits of streaming video services as opposed to a full Pay TV service is that there's no installation costs, meaning you can get free trial experiences to see if the service works for you.

Foxtel is currently offering Australian customers a free two week trial in order to experience the service. To sign up, you will have to provide your credit card details, however you won't be charged during the trial period. Should you continue your service beyond two weeks, Foxtel will charge your account for a month's subscription of your nominated package if you don't cancel it before the end of your trial period.

If you choose to subscribe fully, then your card will be debited monthly according to your billing cycle. You can cancel your subscription at any time, but be aware that you'll need to cancel it before your billing cycle ends or you'll be charged for the following month.

Foxtel two weeks free trial

Get free trial for two weeks now at Foxtel Play


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11 Responses to Your guide to streaming with Foxtel Play

  1. Default Gravatar
    Anthony | August 5, 2016

    Hi, does the sport option cover super rugby ( not just Australian games ), NRL, the 4 Nations rugby test series, and the Olympic’s and where do I view a program guide? Thanks

  2. Default Gravatar
    Sue | June 1, 2016

    My laptop crashed and i need to download it again but the site just keeps telling me i am an existing customer and i cant see where else i can download it from!

    • Staff
      Alex | June 1, 2016

      Hi Sue,

      If it’s just the link for downloading the app you need, it should appear on this page: https://www.foxtel.com.au/foxtelplay/how-it-works/pc-mac.html — roughly halfway down, depending on whether you’re installing on a PC or a Mac. If you’re having issues once installed with it signing in, you’ll need to contact Foxtel directly as that’s beyond our control.

      Regards,

      Alex.

  3. Default Gravatar
    Hughie | March 26, 2016

    Will I be able to get AFL games if I only pick Drama and Premium Movies?

    • Staff
      Brodie | March 31, 2016

      Hi Hughie,

      Unfortunately not. I would suggest signing up for the AFL Live app on iPhone, iPad or PC. AFL Live costs $4.99 for a week, $14.99 for a month or $89.99 for the year.

      Thanks,
      Brodie

  4. Default Gravatar
    kanda | November 25, 2015

    Hi, is foxtel play unmetered if i have telstra internet?

    • Staff
      Brodie | November 26, 2015

      Hi Kanda,

      If you have Telstra fixed line broadband, your Foxtel Play usage will be unmetered. This does not include streaming over Telstra mobile broadband.

      Cheers,

      Brodie

  5. Default Gravatar
    Norman | October 27, 2015

    HI,
    I have been a Foxtel subscriber for years and recently connected my iPad with Foxtel Go,
    I have read somewhere that you can use GO on your smart TVs , so have been trying for days to do this , sadly with no success, I thought I had found the answer when I read about PLAY, but find that this is a paid subscription, as I already pay Foxtel for my plan , and can get this on my iPad ,how come I can’t display it on my Samsung TV?.
    Hope you can help ???.
    Thank you,
    Norman P

    • Staff
      Brodie | October 29, 2015

      Hi Norman,

      Unfortunately, Foxtel Go is not compatible with Smart TVs or streaming media players. Foxtel claims this a licensing issue. If you have the capability, there is always the option of connecting your laptop to your TV via HDMI while using Foxtel Go. That’s the only workaround available to Foxtel Go customers.

      Hope that helps,

      Brodie

  6. Default Gravatar
    Steve | July 4, 2015

    Can I take my laptop with Foxtel Go and use it at a different IP address?

    • Staff
      Brodie | July 6, 2015

      Hi Steve,

      You certainly can. The only way Foxtel restricts the use of Foxtel Go is by the number of devices you have registered under the one account. You can download the app on three different devices, but can only stream Foxtel Go on two devices at a time.

      Thanks,

      Brodie

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