Confused about the difference between Foxtel Play and Foxtel Go? Not sure which one is right for you? Read on to find out.
Foxtel is upping the ante when it comes to at-home video content. Foxtel Go and Foxtel Play are two new reasons to sign-up – but which is right for you?
Before we get started, remember that Foxtel Go comes for free with any monthly subscription, and Foxtel Play is an extra paid service that can be used as an addition to, or instead of, your regular Foxtel service. Of course, if you're not an existing Foxtel customer you can just get Foxtel Play, and you will also get Foxtel Go for free. Bonus!
The real question is whether Foxtel Play is worth the investment for you, existing customer, or not. We’re going to try to answer that question, and of course, show you how to get the most of your Foxtel Go service.
What is Foxtel Play?
Foxtel Play is an Internet Protocol Television (IPTV) streaming service that is designed to get Foxtel in the homes of people who aren’t convinced by lock-in contracts, installation fees or the need to buy extra hardware. Like other IPTV streaming services, you’ll need a fast, steady Internet connection and a big enough data allowance to make the most of your subscription.
The recommended minimum data speed is 3.0Mbps.
The subscription starts at $25 per month and includes the mobile service, Foxtel Go, for free. From there, customers can personalise their own subscription (similar to how ‘regular’ Foxtel works) by adding genre packs, such as sport or drama.
You can watch Foxtel Play content on your smart TV, XBOX, computer or any Internet-enabled device.
Similar services to Foxtel Play
Foxtel Play is a streaming video-on-demand service that streams selected Foxtel content whenever you need. However, Foxtel Play's catalogue changes on a week-to-week basis and most TV series are only streamed at 2-3 episodes at a time. Content will occasionally disappear from services like Presto, Stan and Netflix, but nowhere near as often as Foxtel Play.
What is Foxtel Go?
Foxtel Go comes free with your Foxtel monthly subscription (including a Foxtel Play subscription). It is an app for mobile devices that allows you to take your Foxtel with you and watch some of your subscribed content on the go.
Foxtel Play vs Foxtel Go
While Foxtel Go comes as a free service with your Foxtel subscription, not all channels are supported live. Remember that a lot of the channels that aren’t available ‘live’ on Foxtel Go are available through the ‘catch-up’ feature.
With Foxtel Play, you will only have access to the channels you subscribe to.
|Channels||Foxtel Play||Foxtel Go|
|111 Greats||Available||Catch-up Only|
|The Lifestyle Channel||Available||Live/Catch-up|
|BBC World News||Available||Live/Catch-up|
|Fox Sports||Available||Live Only|
|The Disney Channel||Available||Live/Catch-up|
Device compatibility: Foxtel Play vs Foxtel Go
It’s no good signing up for a new service, or spending time getting familiar with it, if you’re not absolutely sure it will be compatible with the devices you use. Remember that the Foxtel Play service is available on mobile devices (tablets and smartphones) via Foxtel Go.
You can register a maximum of three devices at once with a Foxtel Play account.
You can register a maximum of three devices with a Foxtel Go account, and have two of them running at once.
|Device supported||Foxtel Play||Foxtel GO|
|iPad||2 or above (iOS 6)||2 or above (iOS 6)|
|iPhone||4 or above (iOS 6)||4 or above (iOS 6)|
|iPod||5 or above (iOS 6)||5 or above (iOS 6)|
|Samsung GALAXY||S3, S4, S5, Note 2, Note 3, Note 4 Edge (Jellybean 4.1– Lollipop 5.1)||S3, S4, S5, Note 2, Note 3, Note 4 Edge (Jellybean 4.1– Lollipop 5.1)|
|Samsung GALAXY Tablets||Note 10.1, Tab2 10.1, Tab3 7", Tab3 8", Tab3 10.1, Tab Pro 10.1, Tab Pro 8.4, Tab S, Tab 4, Note 10.1 (2014), Note 4 or Note 8" (Jellybean 4.1– Lollipop 5.1)||Note 10.1, Tab2 10.1, Tab3 7", Tab3 8", Tab3 10.1, Tab Pro 10.1, Tab Pro 8.4, Tab S, Tab 4, Note 10.1 (2014), Note 4 or Note 8" (Jellybean 4.1– Lollipop 5.1)|
|LG G3||(Jellybean 4.1– Lollipop 5.1)||(Jellybean 4.1– Lollipop 5.1)|
|HTC One||M9, M9 (Jellybean 4.1– Lollipop 5.1)||M9, M9 (Jellybean 4.1– Lollipop 5.1)|
|Sony Xperia||Z1, Z2 Phone or Z2 Tablet, Xperia C3, Xperia Z3, Xperia Z3 Compact, Xperia Z3 Tablet (Jellybean 4.1 – Lollipop 5.1)||Z1, Z2 Phone or Z2 Tablet, Xperia C3, Xperia Z3, Xperia Z3 Compact, Xperia Z3 Tablet (Jellybean 4.1 – Lollipop 5.1)|
|Google Nexus||Nexus 5, Nexus 9 (Jellybean 4.1 – Lollipop 5.1)||Nexus 5, Nexus 9 (Jellybean 4.1 – Lollipop 5.1)|
|Max OSX||10.6, 10.7 (Snow Leopard and Lion) with Safari version 5 or above.||10.6, 10.7 (Snow Leopard and Lion)|
|PC||XP Service Pack 2 or higher (Internet Explorer 8 or above)||XP Service Pack 2 or higher (Internet Explorer 8 or above)|
|Samsung Smart TVs & BluRay Payers||All models of 2012– 2014 TVs, any Smart Hub enabled 2012– 2013 model Blu-Ray Player / Home Theatre System.||n/a|
|LG Smart TV||Select 2013 models||n/a|
|Sony Smart TVs||2014 models||n/a|
|XBOX||XBOX 1 and XBOX 360||n/a|
|Sony Playstation||Playstation 3 and Playstation 4||n/a|
Availability: Foxtel Play vs Foxtel Go
To get the most out of both Foxtel Play and Foxtel Go (and to avoid unnecessary data costs) you will need to make sure you have a sufficient monthly data allowance. Streaming video eats up a lot of data, and if you’re on a limited plan, you may find yourself spending much more than you want at the end of the month. You will also need a stable Internet connection to avoid common streaming annoyances such as buffering for long periods.
If you think you need to upgrade your data plan, or switch to a different ISP, do your research first to find the best provider.
|What you’ll need||Foxtel Play||Foxtel Go|
|Connection Speed||Minimum 3.0 Mbps||Minimum 3.0 Mbps|
|Data Allowance||Depends on your usage, but unlimited is best if you plan to watch a lot.||Depends on your usage, but unlimited is best if you plan to watch a lot.|
|Devices||Internet enabled device (Smart TV, XBOX etc.)||Mobile device (phone, tablet, etc.)|
|A Foxtel Account||Build your own stand alone Play account, or add it to your Foxtel subscription.||Free with your Play or regular Foxtel subscription.|
Signing Up Process: Foxtel Play vs Foxtel Go
Foxtel Play is pretty easy to sign up for – it’s meant to be Foxtel’s no-strings-attached product. To sign up (for the trial and for a subscription) visit the Foxtel website and click ‘Get Foxtel Play’. Click ‘Start your two week trial’ if you want to take it for a spin first, otherwise continue to the channel selection. You will select your preferred genre packs during the signup process which will determine your monthly cost.
When you’ve finished registration, download the app, sign in and start watching.
Foxtel Go is simple to use and even simpler to sign up for. All you need is your Foxtel ID and password to get started. Simply download the app from the Foxtel website and enter in your details when prompted. You can register up to three devices at any one time and you can change your devices over once a month.
Ease of Use: Foxtel Play vs Foxtel Go
Both Foxtel Go and Foxtel Play have been praised for the design,and the user friendly interface of their applications. Both have also been criticised for buffering issues and connection problems. It is vital to remember that, as with any other IPTV or streaming service, the quality of your connection is vital to your viewing experience. A bad connection will mean a bad service.
If you’re having problems, try out these places for tips and ideas for how to improve the service, or to see other users’ experiences in comparison to your own:
- There is an active Foxtel troubleshoot community available via the Foxtel website. The forum covers common problems and fixes.
- Whirlpool forums are also a good place to go for advice, and to vent.
- Don’t forget customer service. Foxtel’s customer helpline is available 9am–7pm AEST, Monday–Friday.
Value for Money: Foxtel Play vs Foxtel Go
Foxtel Go (being free and all) is pretty good value for money. Its inclusion in Foxtel’s monthly subscription bundles really keeps them in the streaming game and makes a regular Foxtel subscription better value for money.
Foxtel Play is good value for money – if it's right for you. If you’re happy with your set top box, there's really no reason to make the switch to Foxtel Play. However, if you are looking to upgrade to a Smart TV, or you’re looking to get Foxtel for the first time, and want to skip all the installation hassle, then Foxtel Play might be good choice.
How much does Foxtel Play cost? You can build your Foxtel Play subscription by adding genre bundles. One pick is $25, two picks is $35, three picks is $45, and 5 picks is $55. If you are an avid watcher, or have an eclectic content palette, the all-in-one for $50 is the best value.
We’ve compared some costs below – but don’t forget that if you need to buy a new device to get the most out of the service then you will need to factor in its cost, too. That’s of course if you weren’t going to buy it, anyway.
Don’t forget data costs. This goes especially for mobile devices – but if you have a limited data plan at home or on your device the cost of your subscription could be much more than you expect. Do yourself a favour and double check your data allowance before you start to use the service. Excess data charges aren’t pretty.
|Foxtel Play||Foxtel Go|
|How many channels||Build your own with genre packs (similar to the way regular Foxtel subscription works.)||It depends on your current Foxtel subscription – you will only be able to view channels you are already subscribed to.|
|Maximum number of devices||Three||Three (two at once)|
|Monthly Cost||Build your own genre packs; One Pick is $25/One two is $35, three for $45, and all four for $50 per month,||Free with a Foxtel subscription of any kind.|
|Extras available?||Add premium packs on top: Sport for $25 and Drama for $20.|
Free trials: Foxtel Play vs Foxtel Go
Wanna take your Internet TV for a spin before you sign up? We hear you. Technically speaking Foxtel Go’s ‘free trial’ lasts forever because it’s free with a subscription. But when it comes to Foxtel Play it might be a good idea to try before you buy to see how well your device or your Internet connection works with the service.
|Foxtel Play||Foxtel Go|
|Free Trial?||Yes, a two-week free trial available.||Try it out to see if you like it, but Foxtel Go is free with a subscription.|
Foxtel Play Review
Foxtel Play is best for people who want in on all of Foxtel’s great content but want the flexibility of an IPTV service with no lock-in contracts.
We like the simple and user-friendly interface. Its platform and device support is wide, and you can watch just as easily from your Smart TV or computer.
Of course, the quality of your experience will greatly depend on your Internet connection. This is not the right service for people who often have dropouts or spotty connections at home. Also, remember that the subscription cost doesn’t include your broadband expenses, so if you're on a pricey or limited data plan – it’s best to upgrade before you sign up.
- No lock-in contracts
- No installation fees
- Build your own subscription
- The cheapest way to legally watch Game of Thrones when it airs
- 14-day free trial available
Foxtel Go Review
There are some real advantages to Foxtel Go: it adds value to your monthly subscription and allows you to watch your favourite content wherever you are. Lots of tech reviewers have praised Foxtel Go’s intuitive and user-friendly interface and the app’s functionality.
We also like that there is no need to sign up for anything else, or to take out your card. Simply download the free app and login using your Foxtel account details.
Get up-to-date with everything you’ve missed with the handy catch up features - which includes content from channels unavailable via the live stream. Seeing as it's free, and just a download away for pre-existing Foxtel customers, we think Foxtel Go is a great addition to the service.
- Slick App. Don't take our word for it. Try it out for free
- Free with your Foxtel subscription
- Catch up feature
- Great if you’re constantly on the move
Foxtel Play and Foxtel Go Deals
Foxtel two weeks free trial
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