Foxtel Now vs Foxtel GO: What’s the difference?

Foxtel's two apps offer two very different viewing experiences. Let's break them down.

Foxtel has been upping the ante when it comes to on-demand video content. Foxtel GO and Foxtel Now are two new reasons to sign up, but which is right for you?

Before we get started, remember that Foxtel GO is included with any monthly subscription to the regular Foxtel service. Foxtel Now, meanwhile, is an extra paid service that can be used as an addition to, or instead of, a regular Foxtel service.

The real question is whether Foxtel Now is worth the investment for you as an existing customer, or not. We’re going to try to answer that question, and of course, show you how to get the most of your Foxtel GO service.

Comparison at a glance

Foxtel Now

  • Standalone service: Does not require regular Foxtel subscription
  • Wide device compatibility: Mobile, desktop, video game consoles, Foxtel Now box, Chromecast, smart TVs and more
  • Price: Channel packs starting at $25 per month
  • Installation/hardware fee: $0 installation with the option to purchase a Foxtel Now box for a one-off fee of $99
  • Channels and packages: Foxtel Now allows you to add and remove packages every month so you're never locked-in to one package arrangement
  • Cancellation: Foxtel Now has no cancellation fees
  • Free trial: 10-day free trial

Foxtel GO (Foxtel app)

  • Companion app: Requires a regular Foxtel subscription to use
  • Limited device compatibility: Apple, Android, PC and Mac
  • Price: Free app but it requires a regular Foxtel subscription
  • Installation/hardware: Minimum $125 equipment fee and $100 standard installation fee for new residential customers on a month-to-month plan
  • Channels and packages: Same channels included in your regular Foxtel subscription
  • Cancellation: Cancellation fees apply if you're on a 12-month Foxtel subscription
  • Free trial: No free trial for regular Foxtel subscription

What is Foxtel Now?

Foxtel Now is an Internet Protocol Television (IPTV) streaming service designed to get Foxtel into the homes of people who aren’t convinced by lock-in contracts, installation fees or the need to buy extra hardware. Like other IPTV streaming services, you’ll need a fast, steady Internet connection and a big enough data allowance to make the most of your subscription.

The recommended minimum data speed is 3.0Mbps for standard definition (SD) video and 7.0Mbps for high definition (HD) video.

Subscriptions start at $25 per month for the Foxtel Essentials pack which includes both the Pop and Lifestyle channel packs. From there, you can personalise your subscription (similar to how "regular" Foxtel works) by adding other channel packs such as Sport or Drama.

You can watch Foxtel Now content on a variety of devices including Smart TVs, phones, tablets, PS4 video game consoles or almost any Internet-enabled device.

What's Foxtel GO?

Foxtel GO allows you to watch some of your subscribed content on the go through a free mobile app or on your computer via a web browser. It comes included with your regular Foxtel subscription, which means there's no need to sign up for anything else or to take out your card. Simply download the free app or head to the Foxtel website and sign in using your Foxtel account details.

Along with watching live content from channels you're subscribed to, you can catch up on content you've missed as well as a selection of on-demand shows that aren't broadcast live at all.

Value for money: Foxtel Now vs Foxtel GO

If you're an existing Foxtel subscriber, the value of Foxtel GO is hard to argue with since it's included in your subscription at no extra cost. For non-subscribers, it's a harder sell, as the minimum buy-in for the regular Foxtel service can be quite steep depending on the content you want to watch.

This is where Foxtel Now comes in. If you want to enjoy Foxtel content but don't want to deal with the hassles of installing a physical box, the commitment-free sign-up and ability to watch on a range of different devices makes it a compelling choice.

How much does Foxtel Now cost?
To get started with Foxtel Now, you need to sign up for the Foxtel Essentials bundle at a bare minimum. This will set you back $25 a month. From there, you can add on other channel packs like Drama, Sport and Movies starting from an additional $10 per month.

Be wary of Internet usage
Like all streaming services, Foxtel Now can chew through quite a bit of data if you like to binge. This is especially important when using Foxtel Now on a mobile device, but if you have a limited data plan at home or on your device, the cost of your subscription could be much more than you expect. Do yourself a favour and double-check your data allowance before you start to use the service. Excess data charges aren’t pretty.

Foxtel Now Foxtel GO
How many channels Build your own with genre packs (similar to the way regular Foxtel subscription works). It depends on your current Foxtel subscription – you will only be able to view channels you're already subscribed to.
Maximum number of devices Five (two at once). Three (two at once).
Monthly cost Build your own genre bundle: Foxtel Essentials (Pop + Lifestyle) for $25 a month, additional packs starting at $10 extra per month. Free with a regular Foxtel subscription.
Maximum video quality HD for select live and on-demand content. HD if you subscribe to the HD channel pack.

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Sign-up process: Foxtel Now vs Foxtel GO

Foxtel Now is pretty easy to sign up for – it’s meant to be Foxtel’s no-strings-attached product. To sign up (both for the trial and for a full subscription) visit the Foxtel website and click "Get Foxtel Now". Click on "Start your 10-day trial" if you want to take it for a spin first, otherwise continue to the channel selection. You'll select your preferred genre packs during the sign-up process which will determine your monthly cost.

When you’ve finished registration, download the app, sign in and start watching.

Foxtel GO is simple to use and even simpler to sign up for. All you need is your Foxtel ID and password to get started. Simply download the app from the Foxtel website or visit the Foxtel website on your computer's web browser and enter in your details when prompted. You can register up to three devices at any one time and you can change your devices over once a month.

Compare Foxtel packages:

Updated August 26th, 2019
Name Product Details Service type 4K/UHD? Simultaneous streams Free trial? Price What's next?
Foxtel Sport + Drama + Entertainment + HD
Foxtel Sport + Drama + Entertainment + HD

Foxtel Sport + Drama + Entertainment + HD

  • Service type

    On-demand streaming
    Pay TV
    Sports
  • Free trial?

    No
  • Price

    From $58 p/month
View details
On-demand streaming
Pay TV
Sports
No
2
No
From $58 p/month
With no iQ4 set-up costs plus get 2 store movies within 12 months. Save $598.90* with tech install. *Min. cost $696.03 on direct debit. Offer ends 30.04.2019.
Foxtel Telstra Entertainment Pack
Foxtel Telstra Entertainment Pack

Foxtel Telstra Entertainment Pack

  • Service type

    Pay TV
  • Free trial?

    No
  • Price

    From $29 per month
Go to site View details
Pay TV
No
2
No
From $29 per month
Foxtel from Telstra Entertainment + Sport
Foxtel from Telstra Entertainment + Sport

Foxtel from Telstra Entertainment + Sport

  • Service type

    On-demand streaming
    Pay TV
  • Free trial?

    No
  • Price

    From $58
Go to site View details
On-demand streaming
Pay TV
No
2
No
From $58
Foxtel from Telstra Platinum HD
Foxtel from Telstra Platinum HD

Foxtel from Telstra Platinum HD

  • Service type

    On-demand streaming
    Pay TV
  • Free trial?

    No
  • Price

    From $139 per month
Go to site View details
On-demand streaming
Pay TV
No
2
No
From $139 per month
Foxtel from Telstra Entertainment + Sport + Drama
Foxtel from Telstra Entertainment + Sport + Drama

Foxtel from Telstra Entertainment + Sport + Drama

  • Service type

    On-demand streaming
    Pay TV
  • Free trial?

    No
  • Price

    From $78
Go to site View details
On-demand streaming
Pay TV
No
2
No
From $78

Compare up to 4 providers


Ease of use: Foxtel Now vs Foxtel GO

Both Foxtel GO and Foxtel Now have been praised for their user-friendly interfaces. Both have also been criticised for buffering issues and connection problems. It's vital to remember that, as with any other IPTV or streaming service, the quality of your connection is vital to your viewing experience. A bad connection will mean a bad service.

If you’re having problems, try out these places for tips and ideas for how to improve the service, or to see other users’ experiences in comparison to your own:


Free trials: Foxtel Now vs Foxtel GO

Want to take your Internet TV for a spin before you sign up? We hear you. Unfortunately, since Foxtel GO requires a regular Foxtel subscription, there are currently no trial options available. Foxtel Now, on the other hand, offers a commitment-free 10-day trial for new customers.

Foxtel Now Foxtel GO
Free trial? Yes, a 10-day free trial is available Not available
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Foxtel Now vs Foxtel GO

While Foxtel GO comes as a free inclusion with your Foxtel subscription, not all channels are supported live. Remember that a lot of the channels that aren’t available "live" on Foxtel GO are available through the "catch-up" feature.

With Foxtel Now, you will only have access to the channels you subscribe to.

Channels Foxtel Now Foxtel GO
BBC First Available Live/catch-up
UK TV Available Live/catch-up
FX Available Live/catch-up
SoHo Available Live/catch-up
13th Street Available Live/catch-up
BoxSets Available Live/catch-up
Fox8 Available Live/catch-up
Arena Available Live/catch-up
111 Greats Available Catch-up only
Bio Available Live/catch-up
E Available Live/catch-up
TVSN Available Live only
Universal Available Live/catch-up
MTV Available Live/catch-up
SyFy Available Live/catch-up
TV Hits Available Live/catch-up
Premiere Movies Available Live/catch-up
Disney Movies Available Live/catch-up
World Movies Available Live/catch-up
TCM Available Catch-up only
The Lifestyle Channel Available Live/catch-up
Lifestyle FOOD Available Live/catch-up
Sky News Available Live/catch-up
National Geographic Available Live/catch-up
History Channel Available Live/catch-up
Discovery Channel Available Live/catch-up
Fox Sports Available Live only
ESPN Available Live only
Channel V Available Live/catch-up
Nickelodeon Available Live/catch-up
Cartoon Network Available Live/catch-up
The Disney Channel Available Live/catch-up

Availability: Foxtel Now vs Foxtel GO

To get the most out of both Foxtel Now and Foxtel GO (and to avoid unnecessary data costs) you'll want to make sure you have a sufficiently large monthly data allowance. Streaming video eats up a lot of data and if you’re on a limited plan, you may find yourself spending much more than you want at the end of the month. You will also need a stable Internet connection to avoid common streaming annoyances such as buffering for long periods.

If you think you need to upgrade your data plan, or switch to a different ISP, do your research first to find the best provider.

What you’ll need Foxtel Now Foxtel GO
Connection speed Minimum 3.0Mbps. Minimum 3.0Mbps.
Data allowance Depends on your usage, but unlimited is best if you plan to watch a lot. Depends on your usage, but unlimited is best if you plan to watch a lot.
Devices Internet-enabled device (Smart TV, PS4, smartphone, etc). Mobile device (phone, tablet, etc.) or PC/Mac.
A Foxtel account Build your own standalone Now account or add it to your Foxtel subscription. Free with a regular Foxtel subscription.

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Similar services to Foxtel Now

One caveat with Foxtel Now is that, unlike many other streaming services, its catalogue changes on a week-to-week basis and most TV series are only streamed two or three episodes at a time. Content will occasionally disappear from services like hayu, Prime Video, Stan and Netflix, but it's typically nowhere near as often as Foxtel Now.

To see how Foxtel Now stacks up against other Aussie streaming services, check out the table below:

Updated August 26th, 2019
Name Product Details Service type 4K/UHD? Simultaneous streams Free trial? Price What's next?
Kayo Sports Basic
Kayo Sports Basic

Kayo Sports Basic

  • Service type

    Sports
  • Free trial?

    14 days
  • Price

    $25 p/month
Go to site View details
Sports
No
2
14 days
$25 p/month
Foxtel Now - Pop and Lifestyle
Foxtel Now - Pop and Lifestyle

Foxtel Now - Pop and Lifestyle

  • Service type

    On-demand streaming
  • Free trial?

    10 days
  • Price

    $25 p/month
View details
On-demand streaming
No
2
10 days
$25 p/month
The Pop pack includes premium HBO drama like Westworld and Game of Thrones and Foxtel Originals like Picnic at Hanging Rock. Lifestyle includes popular TV shows like Gogglebox Australian and Selling Houses Australia.
Foxtel Now - All Packs
Foxtel Now - All Packs

Foxtel Now - All Packs

  • Service type

    On-demand streaming
  • Free trial?

    10 days
  • Price

    $104 p/month
View details
On-demand streaming
No
2
10 days
$104 p/month
Kayo Sports Premium
Kayo Sports Premium

Kayo Sports Premium

  • Service type

    Sports
  • Free trial?

    14 days
  • Price

    $35 p/month
Go to site View details
Sports
No
3
14 days
$35 p/month
Amazon Prime Video
Amazon Prime Video

Amazon Prime Video

  • Service type

    On-demand streaming
  • Free trial?

    30 days
  • Price

    $6.99/month
Go to site View details
On-demand streaming
Yes
3
30 days
$6.99/month

Compare up to 4 providers

Device compatibility: Foxtel Now vs Foxtel GO

It’s no good signing up for a new service or spending time getting familiar with it if you’re not absolutely sure it will be compatible with the devices you use.

You can register a maximum of five devices at once with a Foxtel Now account and have two of them streaming at the same time.

You can register a maximum of three devices with a Foxtel GO account and have two of them running at once.

Device supported Foxtel Now Foxtel GO
iPad 2 or above (iOS 6) 2 or above (iOS 6)
iPhone 4 or above (iOS 6) 4 or above (iOS 6)
iPod 5 or above (iOS 6) 5 or above (iOS 6)
Samsung Galaxy S3, S4, S5, Note 2, Note 3, Note 4 Edge (Jellybean 4.1–Lollipop 5.1) S3, S4, S5, Note 2, Note 3, Note 4 Edge (Jellybean 4.1–Lollipop 5.1)
Samsung Galaxy tablets Note 10.1, Tab2 10.1, Tab3 7", Tab3 8", Tab3 10.1, Tab Pro 10.1, Tab Pro 8.4, Tab S, Tab 4, Note 10.1 (2014), Note 4 or Note 8" (Jellybean 4.1–Lollipop 5.1) Note 10.1, Tab2 10.1, Tab3 7", Tab3 8", Tab3 10.1, Tab Pro 10.1, Tab Pro 8.4, Tab S, Tab 4, Note 10.1 (2014), Note 4 or Note 8" (Jellybean 4.1–Lollipop 5.1)
LG G3 (Jellybean 4.1–Lollipop 5.1) (Jellybean 4.1–Lollipop 5.1)
HTC One M9, M9 (Jellybean 4.1–Lollipop 5.1) M9, M9 (Jellybean 4.1–Lollipop 5.1)
Sony Xperia Z1, Z2 Phone or Z2 Tablet, Xperia C3, Xperia Z3, Xperia Z3 Compact, Xperia Z3 Tablet (Jellybean 4.1–Lollipop 5.1) Z1, Z2 Phone or Z2 Tablet, Xperia C3, Xperia Z3, Xperia Z3 Compact, Xperia Z3 Tablet (Jellybean 4.1–Lollipop 5.1)
Google Nexus Nexus 5, Nexus 9 (Jellybean 4.1–Lollipop 5.1) Nexus 5, Nexus 9 (Jellybean 4.1–Lollipop 5.1)
Mac OSX 10.6, 10.7 (Snow Leopard and Lion) with Safari version 5 or above 10.6, 10.7 (Snow Leopard and Lion)
PC XP Service Pack 2 or higher (Internet Explorer 8 or above) XP Service Pack 2 or higher (Internet Explorer 8 or above)
Samsung smart TVs and Blu-ray players All models of 2012–2014 TVs, any Smart Hub enabled 2012–2013 model Blu-ray Player/home theatre system n/a
LG smart TV Select 2013 models n/a
Sony smart TVs 2014 models n/a
Xbox XBOX ONE and XBOX 360 n/a
Sony Playstation PlayStation 3 and PlayStation 4 n/a
Chromecast Google Chromecast n/a

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23 Responses

  1. Default Gravatar
    DarrenJanuary 18, 2018

    Hi Arnold. I have been on numerous calls with Foxtel today. I no longer am a standard Foxtel account holder as I am moving around and put my IQ2 into suspension at $5/mth until I settle down again. I want Foxtel Now and also Foxtel Go. Three Foxtel reps told me you cannot have both Now and Go as you need a normal Foxtel account for Go (mine is suspended), and one rep said i can have Foxtel Now and then also apply and have Foxtel Go – meaning both. the above story seems to indicate I can have both. Which rep/s are correct? Many thanks.

    • Avatarfinder Customer Care
      RenchJanuary 19, 2018Staff

      Hi Darren,

      Thanks for your inquiry. Please note that we are not affiliated with Foxtel or any company we feature on our site and so we can only offer you general advice.

      Yes, you can get both Foxtel Now and Foxtel Go. Foxtel Now subscription starts at $10 per month and includes the mobile service, Foxtel Go, for free. From there, customers can personalise their own subscription (similar to how ‘regular’ Foxtel works) by adding genre packs, such as sport or drama.

      You can watch Foxtel Now content on your Smart TV, Xbox One, computer or any Internet-enabled device.

      Foxtel Go comes included with your Foxtel monthly subscription (including a Foxtel Now subscription). It is an app for mobile devices that allows you to take your Foxtel with you and watch some of your subscribed content on the go.

      In short, you’ll need to subscribe to Foxtel Now to be able to get Foxtel Go on your devices which is for free.

      Hope this information helped.

      Best regards,
      Rench

  2. Default Gravatar
    JeanetteMay 8, 2017

    Hi, I have two channel packs with my subscription of Foxtel, how do I watch these on Foxtel Go ? Thanks

  3. Default Gravatar
    grantApril 11, 2017

    hi – i have a foxtel account and use foxtel go on 2 other devices. i want to use foxtel play on one other device but it wont let me add that device. i thought i could have up to 5 devices including 2 foxtel play devices?

    • Default Gravatar
      ArnoldApril 12, 2017

      Hi Grant,

      Thanks for your inquiry.

      With Foxtel, you can actually register 5 devices (3 devices for Foxtel Play customers) and have 2 of them running Foxtel Go at the same time (Foxtel Play devices count towards your device limit), linked to one Foxtel account. So in your case, you can register your TV device so you can directly watch Foxtel Go from it. You have the choice of switching a device out for another each calendar month. Just log in to your Foxtel account, go to the settings icon and choose “Manage My devices” and click on “De-register” if you wish to switch off that device.

      Please click here for more info about Foxtel Play.
      and click here to see the full list of compatible devices.

      Hope this information helped.

      Cheers,
      Arnold

  4. Default Gravatar
    renaeDecember 14, 2016

    I have foxtel platinum package on the tv in my lounge so i watch foxtel on my foxtel go app on my phone in the kitchen i have a tv in the kitchen and was wondering how i can get the foxtel go content from my phone to that tv as foxtel doesn’t have chrome cast on screen, i have a telstra tv box on my tv and have presto stan and netflix, can get foxtel play but don’t want to pay anymore money for it, when i tried to log in with my foxtel go info it wouldn’t let me, so how can i get my go from my phone to my tv please thank you

    • Avatarfinder Customer Care
      MayDecember 14, 2016Staff

      Hi Renae,

      Thanks for your question.

      With Foxtel, you can actually register 5 devices (3 devices for Foxtel Play customers), and have 2 of them running Foxtel Go at the same time (Foxtel Play devices count towards your device limit), linked to one Foxtel account. So in your case, you can register your TV device so you can directly watch Foxtel Go from it. You have the choice of switching a device out for another each calendar month. Just log in to your Foxtel account, go to the settings icon and choose “Manage My devices” and click on “De-register” if you wish to switch off that device.

      Hope this helps.

      Cheers,
      May

  5. Default Gravatar
    RobertOctober 18, 2016

    I am in this country for the next 3 weeks. I want to know if I can get Foxtel Play and get the Foxtel Sports channels. Your list does not include them in the basic list. I don’t care if I do not get the other channels. Is there a number I can call to talk to a representative?

    Thank you for your help,
    Robert

    • Avatarfinder Customer Care
      JasonOctober 18, 2016Staff

      Hi Robert,

      Thank you for your inquiry.

      You can sign up with Foxtel Play through this link. They have free trial for two weeks. You have an option to add the Sports Channel Pack for an additional fee though. You can call Foxtel Play at 131 999.

      I hope this helps.

      Cheers,
      Jason

  6. Default Gravatar
    sherlockSeptember 29, 2016

    Does Foxtel Play give you access to the HD channels if your TV is a smart HD TV?

    • Avatarfinder Customer Care
      DeeOctober 5, 2016Staff

      Hi Sherlock,

      Thanks for your question.

      Unfortunately Foxtel Play is not yet in HD.

      Cheers,
      Anndy

  7. Default Gravatar
    DebSeptember 20, 2016

    Hi…..I have previously been included as a family Foxtel Go add on. Unfortunately, they have now dropped their subscription after moving overseas. I really liked the service and would like to have something the same with being able to have live and catch up service. I’m an early sleeper, so would find Foxtel Play rather limiting and miss so many episodes of my favourite series.
    I’m not keen to have the Foxtel box installed at this stage because the Optus NBN plan we are on doesn’t offer many channels and the cost is silly, plus no Foxtel Go options. Isn’t there a way I can have the same Foxtel Go like I enjoyed via my family’s subscription previously? Can’t I pay Foxtel for the same service, just not being linked to a full subscription?
    Warmest regards, Deb

    • Default Gravatar
      BrodieSeptember 26, 2016

      Hi Deb,

      Sounds like what you’re after is Foxtel Play. Foxtel Play has no lock-in contracts and can be trialled for a two-week period. Check it out.

      Thanks,
      Brodie

  8. Default Gravatar
    BuckoJuly 1, 2016

    Can you use foxtel play with chrome box?

    • Avatarfinder Customer Care
      AlexJuly 4, 2016Staff

      Hi Bucko,

      There’s no official client for Foxtel Play on Chrome OS as yet, although it may be feasible when Google makes Android apps available across Chrome that you may get Foxtel Play accessibility that way.

      Regards,

      Alex.

  9. Default Gravatar
    AnnetteJune 20, 2016

    Hi
    Does Foxtel play via a smart hub DVD player have Foxtel on demand ? Would like to know before I purchase one. Thank you

    • Default Gravatar
      BrodieJune 20, 2016

      Hi Annette,

      Can I ask what DVD player you are using?

      Cheers,
      Brodie

  10. Default Gravatar
    ChuckFebruary 8, 2016

    Hi, I have Foxtel Go on my laptop, but when I try and hook my laptop up to my TV to watch on the bigger screen the Foxtel Go stops working. Is there a “block” on doing this so that I am restricted to watching it on my laptop screen rather than the larger TV screen?
    Cheers
    Chuck

    • Default Gravatar
      BrodieFebruary 9, 2016

      Hi Chuck,

      Unfortunately, Foxtel Play does not support HDMI adapters (or AirPlay/Mirroring). I’d recommend shopping for another service that suits your needs.

      Thanks,
      Brodie

    • Default Gravatar
      ClintAugust 11, 2016

      If you have chromecast you can configure either your android phone or chrome browser to cast full screen a/v, as it not actually casting the app I’m pretty sure you can get away with this.
      I use this method for casting catch up tv which does not have its own built in casting code.

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