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42 Responses

  1. Default Gravatar
    PeterJanuary 15, 2019

    Dear Angus Kidman,
    I read your article in Tuesdays Courier Mail Escape section re the weight of bags.
    Having been charged $50 for having a bag overweight by 2kg (laptop) did not go down well with me, particularly as it was weighed outgoing from Brisbane, but not returning, when leaving Sydney.

    My main concern re bag weight is who checks the airline scales and how often.
    Before leaving home I use my portable luggage scale to check, I also place my luggage on the home scales, I then weigh myself sans bag, then with bag. In general terms I am trying to ensure that I am carrying a bag at or under the prescribed airline weight, usually at least 500g under the maximum 7kg allowed for cabin bags or the 23kg for checked in bags.

    At Sydney airport in the check-in area the have scale for bag size and weight. The weight did not match my scaled weight. At the Tigerair gate again a set of scales. Again the bag weight did not match the lounge weight and my scaled weight.

    At the main check in area for large bags they use digital scales. At the gate they use the traditional mechanical gravity scales.

    I know we as passengers try to outwit the limits, remember once the cabin luggage was by bag size, and as we know there are tales of people who get on planes wearing two or more layers of clothes, but as I indicated how accurate are the scales that are used by the airlines and/or does that equally apply to the scales we use at home.

  2. Default Gravatar
    KateMay 1, 2018

    Hi, I am single looking for package holidays/stays in Health Retreats. I always read twin share, any ideas please?

    • finder Customer Care
      JeniMay 3, 2018Staff

      Hi Kate,

      Thank you for getting in touch with finder.

      You may want to check out this link for holiday package enquiry.

      You may also want to know 7-night Bali packages from this link.

      As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.

      I hope this helps.

      Have a great day!


  3. Default Gravatar
    NadjaMarch 27, 2018

    Does my Westpac 55 Day Platinum Credit Card give me access to airport lounges?

    • finder Customer Care
      NikkiMarch 27, 2018Staff

      Hi Nadja!

      Thanks for your message and for contacting finder.

      Unfortunately, the Westpac 55 Day Platinum Credit Card doesn’t have any access to airport lounges.

      To know more information about this card, you may check it here.

      Hope this helps!

      Thanks and best regards,


  4. Default Gravatar
    NetJanuary 18, 2018

    Travelling to Bali at the end of March 2018. Only booked the other day (Jan 2018) so DO NOT have an existing travel insurance policy. Are there any travel insurance providers that will cover me if there is a volcanic eruption or ash cloud?

    • finder Customer Care
      JhezelynJanuary 19, 2018Staff

      Hi Net,

      Thank you for your comment.

      You can find out what travel insurers are providing cover for claims related to the Bali Ash cloud on this page here. (Found on the Table). Currently, no brand in our panel offers cover for the ash cloud. We will continue to update this page as new providers issue statements regarding the ash cloud.

      Getting in touch with the provider and discussing with them the level of cover would be very helpful.


  5. Default Gravatar
    jacquiJanuary 13, 2018

    best price premium economy flights from sydney to Dallas in northern summer.

    • finder Customer Care
      JoanneJanuary 18, 2018Staff

      Hi Jacqui,

      Thanks for reaching out.

      Here at finder we are unable to make recommendations, we can offer general advise.
      You may enter your information on the blue box above to get the latest travel deals sent to your email.

      You may also click on this page and enter you details for you to compare flight details. You may then select the best price that would suit you the most.


  6. Default Gravatar
    DarrenDecember 23, 2017


    • Default Gravatar
      ArnoldDecember 28, 2017

      Hi Darren,

      Thanks for your inquiry

      I apologize but Kryal Castle is not featured on our pages. You may want to visit their website directly to check the available deals and promotions they currently have.

      Hope this information helps


  7. Default Gravatar
    DavidOctober 16, 2017

    Fee Free credit cards with complimentary airport lounge access

    • Default Gravatar
      ArnoldOctober 16, 2017

      Hi David,

      Thanks for your inquiry

      Many premium credit cards provide complimentary access to airport lounges, giving you the opportunity to relax between flights and enjoy premium services without paying an entry fee. Please check out this page to compare these cards. Once you have chosen the right card for you please click the green ‘Go to Site’ button to continue.

      Hope this information helps


  8. Default Gravatar
    StacieAugust 1, 2017

    I need a quotes for travel insurance for my mother in law from Vietnam she is 67 years old who coming to Australia for holiday for 3 months plus from 13/08/2017.

    • Default Gravatar
      LiezlAugust 2, 2017

      Hi Stacie,

      Thanks for reaching out.

      You may get an inbound travel insurance for your mother-in-law from our comparison page here. Simply click the “Get Quote” button of the insurance brand of your choice to get a quote. Please make sure to check the product details and if necessary contact the insurance company directly to enquire, before you purchase a policy.


  9. Default Gravatar
    RodJuly 17, 2017

    Do you have comparisons for car hire in Melbourne Australia

    • Default Gravatar
      DanielleJuly 18, 2017

      Hi Rod,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      You may refer to this page for options that may suit your needs. You may review and compare the offers available on the table. Once you have selected one, you may proceed by clicking the green “Get deal” button.

      I hope this helps.


  10. Default Gravatar
    DanielleJuly 11, 2017

    Hi Col,

    Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

    You may refer to our Travel Money Guide page for options that may suit your needs as well as tips that you might find helpful. You may review and compare the offers available on the table. Once you have selected one, you may proceed by clicking the green “Go to Site” button.

    I hope this helps.


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