Record your favourite shows and watch movies on demand over your broadband internet connection with Fetch TV.
About Fetch TV
Fetch TV combines a personal video recorder and pay TV service for customers all over Australia. Delivered via broadband connection and the Fetch TV box to your television, this unique service allows you to record your favourite shows, watch movies whenever you want and even subscribe to leading channels.
A new player in the Australian subscription TV market, Fetch TV is Australian owned and backed by Asian pay TV provider Astro All Asia Networks. After three years developing its set-top box technology and sourcing content, Fetch TV has launched its assault on the Australian TV and entertainment market. In conjunction with some of the largest internet service providers in Australia, Fetch TV aims to offer the best TV content, video on demand and interactive apps to its customers.
From local catch-up TV services for Australian free-to-air networks to top-quality international content from Netflix, Fetch TV provides a new entertainment experience.
What can I stream on Fetch TV?
Streaming is a method of transferring multimedia data so that it can be viewed in real time, as opposed to the old-fashioned method of downloading a video file which you would then have to watch later. Fetch TV combines a pay TV streaming service with the ability to record live TV through a set-top box.
The Fetch TV box includes three digital tuners to allow you to receive free-to-air channels, as well as a 1TB hard drive so you can record up to 585 hours of content. It also allows you to pause and rewind live TV and record two channels while watching a third at the same time.
So, what content is available for viewing on Fetch TV? The service includes:
- A collection of more than 3,000 movies including new releases, available to rent whenever you want.
- 30 free on-demand movies available at any time
- Up to 35 leading TV channels
- TV On Demand
- Catch-up TV services: ABC iview, SBS On Demand, TENplay and PLUS7
- YouTube for TV
- Add-on packs that include world channels
There are two ways you can subscribe to Fetch TV: from your internet provider or from a retailer. Fetch TV has partnered with leading internet providers like Optus, Dodo and iiNet, while retailers such as Harvey Norman and Domayne also offer access to the service.
Depending on the subscription plan you choose, you can get Fetch TV for as little as $10 per month. However, prices vary depending on your provider and the package you choose. For example, if you want to purchase a Fetch TV subscription through Optus, a Starter Pack is available for $15 per month. This includes access to Netflix if you have a Netflix streaming subscription, plus it allows you to record TV shows, rent movies, watch catch up TV and more. For an extra $15 a month you can add the Entertainment Package, which features 36 extra channels such as MTV, ESPN and BBC First. Finally, you can also elect to add other channels, such as sports or a selection of world channels, for another extra, monthly fee.
In addition, it’s worth mentioning that you will need to pay an upfront cost if you purchase a Fetch TV box from a retailer. If you get Fetch TV through your internet service provider (ISP), you may either purchase the box or rent one as part of your subscription.Back to top
Is my device compatible?
As mentioned, Fetch TV is available from internet service providers and leading retailers. You can either buy or rent a set-top box, which then needs to be connect to your modem. If you don’t have data cabling in your walls and don’t want to run a long ethernet cable through your home, Fetch TV recommends using a Powerline Adaptor (PLA) device or Wireless Bridge to make the connection.
In terms of your modem, the technical specifications required vary between Fetch TV providers. Contact your chosen provider for more details.
It’s also important to point out that you can still connect home entertainment systems, DVD players and gaming consoles when you have Fetch TV.
While Fetch TV is not available on computers, you can use the Fetch TV app to watch selected content on your Apple or Android phone or tablet.
Frequently asked questions
Can I get full HD video?
Yes, but the quality of the video can get will be determined by your broadband connection speed.
How much does Fetch TV cost?
This depends on the provider and the subscription package you choose. Entry-level packages start from either $10 or $15.
Can I buy a second-hand Fetch TV box and save money?
Fetch TV strongly advises against buying a second-hand set-top box. In the majority of cases you will be unable to reconnect the box to the Fetch TV service.
Can I still watch normal TV?
Absolutely. Fetch TV’s set-top box contains three digital tuners to make sure you receive all your normal favourite channels.
I live in an apartment - can I still get Fetch TV?
Yes. Because Fetch TV offers simple plug-and-play installation, you can install it in any residence that has an eligible broadband connection.
Can I watch Fetch TV on my computer?
No. However, selected programs are available for viewing on Apple and Android smartphones and tablets through the Fetch TV app.
Are there any ads on Fetch TV?
If you’re watching a free-to-air or subscription channel, you will watch advertisements as per normal. However, there are no ads when you are watching movies or TV on demand.
Does Fetch TV count towards by broadband data limit?
If you’re subscribed to the service through one of Fetch TV’s partner ISPs, there is no download metering on any TV content, video on demand or pay per view movies. However, some of the catch-up TV services and interactive apps are metered. If you purchase Fetch Tv through a retailer such as Domayne or Harvey Norman, watching Fetch TV will count towards your broadband limit. As a general guide, Fetch TV advises that you will use approximately 20GB per month if your have a Starter Package and watch one or two movies each week.
How fast does my broadband connection need to be?
If you purchase Fetch TV from a retailer, you’ll need a minimum broadband speed of 3Mbps. If you subscribe via an ISP, the exact connection requirements will vary depending on your provider.
I’m with Telstra - can I still get Fetch TV?
Yes, but you must buy it from an authorised retailer and have a minimum connection speed of 3Mbps.
What ISPs offer Fetch TV packages?
Fetch TV has partnered with the following broadband internet providers: Optus, Dodo, iiNet, Internode, Adam Internet, WestNet, TransACT and SlimTel.