Fetch: The best of Pay TV and streaming video in a single box

legion-logo


Fetch wants to be your all-in-one entertainment solution. Here's everything you need to know to decide whether it's right for you.

A relatively recent addition to Australia's subscription TV market, Fetch (formerly Fetch TV) sells itself as Foxtel for the Internet age, combining the most-popular pay TV channels with a growing library of on-demand movies and TV shows. Using your broadband Internet connection, the subscription service streams its content directly to your TV through the Fetch set-top box, saving you the hassle of a separate cable installation for both pay TV and home Internet.

This set-top box is Fetch's big draw. Once hooked up to your TV and home network, it serves as your gateway to the dozens of channels and thousands of movies the service has to offer. It's a TV guide, video recorder and movie store all in one, making it a versatile addition to any entertainment centre.

As a one-stop shop for all your streaming needs, Fetch has plenty to offer discerning TV and movie buffs. Here are some of the key features the service packs in.

Features

Buying or renting movies. With a catalogue of over 6000 movies spanning everything from the latest blockbusters to much-loved classics, Fetch is the ideal movie store offering unlimited availability, no late fees, and most importantly, no need to get up off the couch. Most movies come with the option to either buy or rent. Renting gives you 48 hours to watch the movie as much as you want before it's removed from your library, while buying gives you access to it indefinitely.

Premium TV. From Nickelodeon to National Geographic, Fetch's Premium Channel packs include over 40 of the most popular TV channels from America and the UK. At $6 a month, each pack comes with a selection of channels tied to a theme. The Vibe pack includes pop-culture channels like MTV Music and E!, while the Knowledge pack bundles in the likes of CNN and the Food Network.

Package Monthly Price Channels Included
Kids Pack $6 Disney Channel, Nick Jr, Disney XD, Disney Junior, Cartoon Network, CBeebies, Nickelodeon, Boomerang, BabyTV, ZooMoo
Knowledge Pack $6 Discovery Channel, National Geographic, BBC Knowledge, Travel Channel, HGTV, BBC World News, National Geographic Wild, Food Network, BBC Living, CNN, Bloomberg Television, Euronews, NDTV, CNBC, France 24, CGTN, Al Jazeera, Channel NewsAsia
Vibe Pack $6 ESPN, Edge Sport, Spike, ESPN2, Egg Network, E!, Comedy Central, MTV, MTV Music, MTV Dance, Style, Fashion.TV
Variety Pack $6 BBC First, 13th Street, 111, UKTV, SyFy, MTV Classic, Universal Channel, TV Hits, TLC, Music TV

Alternatively, if you prefer to watch your favourite TV shows on-demand, Fetch also sells shows individually, offering the likes of Westworld and Legion for purchase both as full seasons and as single episodes. You cannot rent TV shows.

Record live TV. Only available on the Mighty version of its set-top box, Fetch makes recording your favourite TV shows a breeze. With a built-in 1TB hard drive capable of storing up to 585 hours of TV and a handy Series Tag function for designating shows you want Fetch to automatically record for you, the Mighty Box ensures you won't have to miss another episode of House Hunters ever again.

Catch-up TV. Along with built-in apps for catching up on last week's free-to-air TV, Fetch lets you re-watch recent episodes of select shows from any premium channel packs you've subscribed to.

What devices are compatible with Fetch?

To access Fetch content, you'll need a Fetch set-top box. Whether it's bundled in with your Internet plan, or you purchase it separately from a participating retailer, Fetch simply won't work without it. The box comes in two models: the Mini, small and lightweight for those who are only interested in streaming through Fetch; and the Mighty, larger and more feature-packed for those who want to take advantage of everything Fetch has to offer.

The Mini

The smaller of the two units, the Mini supports all the free-to-air catch-up apps, streaming apps like Netflix, and any Premium Channels you subscribe to. You can rent and buy movies as well as buy TV shows on the Mini, pause and rewind live TV, and connect your mobile devices for watching Fetch content on-the-go.

Fetch Mini

The Mighty

In addition to doing everything the Mini can, the Mighty box packs a 1TB hard drive for recording live TV, supports resolutions up to 4K, and comes with 4 TV tuners built-in, meaning you can record up to 6 shows at once or record 5 shows while watching another.

Fetch Mighty

Fetch Set-Top Boxes The Mini The Mighty
Connectivity HDMI HDMI
Size 122x122x32mm 260x260x60mm
Storage 4GB flash memory for pausing/rewinding live TV 1TB HDD
RAM 1GB 3GB
Maximum Supported Resolution 1080p 4K
Networking 1Gbps Ethernet/Wi-Fi 1Gbps Ethernet/Wi-Fi
# TV Tuners 1 4
# USB Ports 1 2
RRP $149 $399

In addition to the set-top box, Fetch also supports a range of mobile devices. Using the free Fetch app for Android (requiring Android 4.2+) or iOS (requiring iOS 8.0+), you can watch selected channels, movies, and TV shows on-the-go. The mobile apps do come with a few caveats, however. On iOS, you can't purchase or rent movies or TV shows through the app due to Apple's restrictions on in-app purchases. On both iOS and Android, all video content is limited to Standard Definition, and you can only register a maximum of 3 mobile devices to your Fetch account at any one time. If you want to watch Fetch content on an unregistered device, you can switch registrations twice a month, provided you don't exceed the limit of 10 a year.

While you can't currently watch Fetch on your computer, you can stream video files, photos, and music from your computer to your TV over your home network using the My Media Hub app on the Fetch set-top box.

Fetch also recommends a minimum broadband connection of 3Mbps for stable viewing across all devices.

Google Assistant support

In January 2018, Fetch rolled out support for Google Assistant, the voice-controlled virtual assistant Google developed to compete with Apple's Siri and Amazon's Alexa. By pairing a Google Home, Google Home Mini or other Google-Assistant-powered device with your Fetch set-top box, you can use voice commands to change channels, search for upcoming TV shows, set a show to record and adjust live playback settings like volume, pause and rewind.

Support for additional features such as searching for shows within streaming services like Netflix and purchasing or renting content is not currently available via voice alone, though Fetch plans on rolling these features out at some point in the future.

Can I watch my purchases offline?

Any movies you rent or purchase and any TV shows you buy can be downloaded to your mobile device through the Fetch app, letting you watch your content even if you don't have access to an Internet connection. The catch here is that the Fetch app restricts you to a total of 120 hours of viewing time over a 30-day period when in offline mode. If you exceed this, you'll need to reconnect to the Internet to let the app authenticate with your Fetch account before you can continue watching offline.

What is Fetch Multiroom and what does it do?

For large households, a single Fetch box might not be enough. With Multiroom, up to three Fetch boxes can be set up in different rooms of your house, making it possible for multiple people to watch different Fetch content all at the same time. By connecting the separate boxes to the same Fetch account, you can access all your rentals, purchases and subscriptions from any individual unit, saving you from those frustrating arguments over whose turn it is to pick the night's viewing. Similarly, any live TV you record on one box can be shared with the others, too.

How much does a Fetch subscription cost?

You have a few different options when it comes to signing up for Fetch. If you don't like dealing with subscription fees, you can buy the Fetch set-top box outright at retail, with the Mighty box sporting an RRP of $399 and the Mini going for an RRP of $149. Both come with the Fetch Starter Pack which, after a one-off $1 activation fee, gives you access to the TV and movie stores, free-to-air catch-up functionality, and live TV recording (Mighty only) at no monthly cost.

If the Starter Pack is too limiting for your tastes, a $1/month Movie Box subscription will get you access to a roster of 30 pre-selected movies, with 30 new movies cycled in each and every month. Beyond that, you can subscribe to any of the Premium Channel packs for $6/month or get all four in the Ultimate pack for $20/month.

If you are an Optus, iiNet, Dodo, or iPrimus customer, you can add the Fetch box and Starter Pack to your existing broadband plan for between $10 and $15 a month, depending on the ISP. Select plans come with Fetch bundled in at no extra cost.

How much do movies and TV shows cost on Fetch?

Pricing in Fetch's movie and TV stores varies considerably from title to title. On the movie front, new-release rentals typically go for $5.95 in Standard Definition (SD) and $6.95 in High Definition (HD). Older titles tend to be a bit cheaper, dropping as low as $2.95 SD each. When buying movies outright, expect to pay anywhere from $7.99 SD/$10.99 HD to $24.99 SD/$29.99 HD.

TV-show pricing is just as varied. While you can purchase individual episodes for $2.99 SD/$3.49 HD each, the cost of a full season differs depending on how many episodes it contains and whether you buy the whole thing upfront or episode by episode. For example, while the second season of The Walking Dead contains 13 episodes and costs $34.99 SD, the seventh season will cost you $43.99 SD for 16 episodes. Meanwhile, the 21-episode first season of Nashville is only $24.99 SD.

What apps does Fetch support?

As part of its mission to be the heart of your entertainment centre, the Fetch box supports a number of other streaming services through dedicated apps. Netflix and Stan subscribers can download their respective apps and access their libraries directly through their Fetch set-top box, saving the hassle of switching between different devices and remotes. For everyone else, there's also a YouTube app (currently only available on the older Gen 2 set-top boxes) for watching billions of hours of cat videos as well as a NASA app to keep up-to-date with all things space-related from the comfort of your couch.

Fetch also supports the reality TV streaming service hayu.

How much data does Fetch use?

If you subscribe to Fetch through one of its partner ISPs, either Optus, iiNet, Dodo, iPrimus, Internode, Netspace, Westnet, TransACT Victoria, or Adam Internet, the majority of your Fetch viewing will be unmetered. The only exceptions are the catch-up TV services and some of the third-party apps such as Netflix. For the most part, though, you can watch Fetch content to your heart's content without any impact on your monthly data cap.

However, if your Internet provider isn't on that list, everything you watch on Fetch will count towards your monthly quota. Fetch provides a rough guide for estimating just how much data it will use when streaming:

  • 20 GB per month for the Starter Pack, if you only watch 1-2 movies a week.
  • 60 GB per month for the Entertainment Pack, if you only watch 1-2 movies a week and 2 hours of streamed TV a day.
  • 120 GB min for the World Channels or Entertainment packs, if you watch 4 hours of streamed TV every day.

In addition, any movies or TV shows purchased through Fetch will cut into your monthly cap. On average, you can expect to use around 1GB of data per hour when streaming in Standard Definition (SD), and around 1.5-3GB per hour for a High Definition (HD) stream.

What content is available on Fetch?

Along with 49 channels spread across four Premium Channel packs, Fetch also offers a range of special interest channels like Horse and Country and beIN Sports as well as international TV packs from South Korea, China, Italy, and more. You can add or remove all these optional packs from your subscription at any time.

In the Fetch TV store, you'll find full seasons of over 150 of the most popular TV shows from Game of Thrones to The Flash to Australia's own Summer Heights High. For movie buffs, Fetch boasts a library of over 6000 titles spanning the latest Hollywood blockbusters to all-time classics like The Little Mermaid. Better yet, every month Movie Box subscribers get a new batch of 30 movies to watch for free, hand-picked by the Fetch movie team.

Buy Fetch TV outright

Fetch TV broadband Bundles

Latest streaming news

Was this content helpful to you? No  Yes

Related Posts

Data deals on finder

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Privacy & Cookies Policy and Terms of Use, Disclaimer & Privacy Policy.

70 Responses

  1. Default Gravatar
    clydeJune 5, 2018

    are you able to get the program days of our lives on fetch. as iinet is offering me a deal for 24 months

    • finder Customer Care
      JoelJune 5, 2018Staff

      Hi Clyde,

      Thanks for leaving a question on finder. Please note that we are not affiliated with Fetch or with any of the providers on our page.

      To access Fetch content, you’ll need a Fetch set-top box. Whether it’s bundled in with your Internet plan, or you purchase it separately from a participating retailer, Fetch simply won’t work without it. The box comes in two models: the Mini, small and lightweight for those who are only interested in streaming through Fetch; and the Mighty, larger and more feature-packed for those who want to take advantage of everything Fetch has to offer.

      You can request content for your Fetch by contacting your streaming subscription directly like Netflix or Fox by going to their website and requesting via the contact us section.

      Cheers,
      Joel

  2. Default Gravatar
    AndrewApril 5, 2018

    Hi, I currently tether my mobile broadband for my internet access. Will the Fetch TV Mighty be able to connect OK via WIFI? Also, do you know what sort of data usage occurs just by the system & EPG updates (no catchup or streaming services)? Thanks.

    • finder Customer Care
      MattApril 5, 2018Staff

      Hi Andrew,

      Thanks for your question. The Fetch Mighty box supports Wi-Fi and should function as well as any other wireless device you currently have connected to your router. Just remember that streaming video requires a stronger wireless signal than general browsing, so you’ll want to position the Fetch Might box relatively close to your router.

      As for non-streaming data usage, Fetch unfortunately does not disclose this information, nor surface it through the box itself. Generally, though, EPG and system updates are fairly small and shouldn’t impact your data cap excessively.

      Regards,

      Matt

  3. Default Gravatar
    KymMarch 25, 2018

    Hi, I got a new Fetch Mighty Box at Christmas time as my old one stopped working. I can’t watch tv, as it has so much static that it’s unwatchable. I’ve brought a new antenna cable thinking that might help but no. When I connect it directly from tv to the antenna there is no static. I have tried troubleshooting but nothing has seemed to help. I thought maybe it’s getting to hot, so I turned it off for 4 weeks & turned it back on today – still has static. Feel like this one was a waste of money, my old one never had a problem until the end.. Please help! Thankyou

    • finder Customer Care
      MattMarch 26, 2018Staff

      Hi Kym,

      Thanks for your enquiry. I’m sorry to hear about the trouble you’re having with your Fetch Mighty. Just to clarify, have you tried retuning the antenna through the Fetch Mighty?

      Regards,

      Matt

    • Default Gravatar
      KymMarch 26, 2018

      Hi Matt,

      Always good to check. Yes, when I plug the antenna cable into the back of the Fetch Mighty & into the wall socket that’s when we can’t watch TV through it & the antenna is only about 7 years old.
      Thankyou

    • finder Customer Care
      MattMarch 26, 2018Staff

      Hi Kym,

      What happens when you start the tuning process on the Fetch Mighty? Does it find any channels at all?

      Regards,

      Matt

  4. Default Gravatar
    RobynFebruary 16, 2018

    When I signed up to fetch TV ultimate package 2 months ago I was told it has the NRL footy games. Now going through channels there is NO NRL. Very disappointed as I’m in contract now. Is there anyway I could still watch the NRL.

    • finder Customer Care
      MattFebruary 16, 2018Staff

      Hi Robyn,

      Thanks for your enquiry. Sorry to hear that you were misinformed on Fetch’s offerings, but if you’re looking to watch the NRL, I recommend checking out our guide to streaming the NRL online.

      I hope this answers your question.

      Regards,

      Matt

  5. Default Gravatar
    IvanJanuary 29, 2018

    Ok ok I signed with iiNet and they gave me a fetch mini box I then went and bought a fetch mighty box from JB Hifi but iiNet won’t connect to my mighty box so if I go through you guys will you connect to my mini box and how much

    • finder Customer Care
      JoelFebruary 7, 2018Staff

      Hi Ivan,

      Thanks for leaving a question on finder. As i checked, you can use your Mighty box. In the FAQs direct from Fetch:
      “How can I get Fetch if my internet provider does not offer it?” – You can purchase a Fetch box from Harvey Norman, JB Hi-Fi, The Good Guys, Bing Lee, Domayne and Joyce Mayne stores, and subscribe directly through Fetch. It will be accessed over any Internet connection of 3mbps+ with any provider. Link is HERE. You can call Iinet to help you set it up or go to the link I provided above for the steps on how to do the connections properly. If you need anything else, please send me a message.

      Cheers,
      Joel

  6. Default Gravatar
    TraceyDecember 20, 2017

    I have 1 Fetch mighty and 2 fetch minis. For the last couple of months, my internet usage has jumped up to around 100mb per hour, 24 hours a day. I suspect it is the fetch boxes as I do not turn them off. I almost always watch just normal digital TV with them. I hardly ever turn them off because they take too long to turn back on, so the only way I can limit my internet usage is by putting a timed switch on my modem to shut the power off when I don’t think I will need it. Very inconvenient! If I had known how much data they use, I would never have purchased them. Is this data usage normal?

    • finder Customer Care
      MattDecember 20, 2017Staff

      Hi Tracey,

      Thanks for your enquiry. While the Fetch boxes are supposed to use a small amount of data while left on, downloading thumbnail images and updates for the Fetch software, the usage you’re describing does not seem to fit in with normal expectations. If you’ve eliminated any other possible sources of data usage and you’re certain it’s the Fetch boxes, it might be best to contact Fetch in case one (or multiple) of your boxes is faulty.

      I hope this helps.

      Regards,

      Matt

  7. Default Gravatar
    garyDecember 11, 2017

    I have Telstra NBN and Foxtel and want to change to Fetch what do I have to do

    • finder Customer Care
      MattDecember 11, 2017Staff

      Hi Gary,

      Thanks for your question. If you’re currently subscribing to Foxtel and it’s not good tied to your Telstra NBN contract, you’ll need to contact Foxtel in order to cancel your service. You’ll then want to visit the Fetch website to sign up for your preferred channel packs and purchase a Fetch streaming set-top box.

      If your Foxtel service is currently provided by Telstra, however, you’ll need to contact Telstra to have it cancelled, which may cost you an early termination fee depending on your current contract.

      I hope this answers your question.

      Regards,

      Matt

  8. Default Gravatar
    MichelleFebruary 12, 2017

    Hi. We have our Fetch TV subscription, internet service, home and mobiles through Optus. I have a Post Paid Plan with Optus. If I download the Fetch TV app on my Android smartphone, will watching it through my Android smartphone count against my data limit?

    • finder Customer Care
      JasonFebruary 13, 2017Staff

      Hi Michelle,

      Thank you for your enquiry.

      Your smartphone must be connected to the same local network where your Fetch TV set top box is also connected. If your local network is powered by an Optus Broadband connection, then usage via the Fetch TV app will not count against your broadband plan or limit. If you’re using another service provider’s broadband service, then it’s likely that using the Fetch TV app will count against your data or plan’s limit.

      Kind regards,
      Jason

  9. Default Gravatar
    adrianJanuary 12, 2017

    I already have one fetch box supplied by optus connected via PLA to modem, now my daughter wants a box in her room to watch her “channels”. Can I purchase a second box and also run through PLA to her TV?

    • finder Customer Care
      MayJanuary 12, 2017Staff

      Hi Adrian,

      Thanks for your question.

      Optus wouldn’t usually allow two Fetch TV box on one account due to the available broadband bandwidth in most homes. However, if you will have a second box, you will need to ensure you have enough bandwidth on your broadband service to stream two boxes simultaneously.

      Cheers,
      May

  10. Default Gravatar
    December 26, 2016

    We have a mobile phone plan with Optus and have a Mini S.T.B. To enable us to watch the Premier League. If we purchase a Mighty S.T.B. From a retailer, will we still be able to access the P.L. And record the games on the built in HDD.

    Thank you

    • finder Customer Care
      MayDecember 26, 2016Staff

      Hi David,

      Thanks for your question.

      You can surely watch the Premier League through Mighty STB and get the games on HD recordings. However, since you already have a Mini STB with Optus (but can’t record Premier League through Mini STB though), they wouldn’t usually allow two STBs on one account, which is due to the available broadband bandwidth in most homes.

      Meantime, you can purchase an additional Mighty Fetch TV set top box from an authorised Fetch TV retailer and connect directly with Fetch TV. However, you will need to ensure you have adequate bandwidth on your broadband service to stream two boxes simultaneously.

      Cheers,
      May

Ask a question
Go to site