Little Known Facts About Fetch TV – And Why They Matter

fetchtv-logoRecord your favourite shows and watch movies on demand over your broadband internet connection with Fetch TV.

About Fetch TV

Fetch TV combines a personal video recorder and pay TV service for customers all over Australia. Delivered via broadband connection and the Fetch TV box to your television, this unique service allows you to record your favourite shows, watch movies whenever you want and even subscribe to leading channels.

A new player in the Australian subscription TV market, Fetch TV is Australian owned and backed by Asian pay TV provider Astro All Asia Networks. After three years developing its set-top box technology and sourcing content, Fetch TV has launched its assault on the Australian TV and entertainment market. In conjunction with some of the largest internet service providers in Australia, Fetch TV aims to offer the best TV content, video on demand and interactive apps to its customers.

From local catch-up TV services for Australian free-to-air networks to top-quality international content from Netflix, Fetch TV provides a new entertainment experience.

What can I stream on Fetch TV?

Streaming is a method of transferring multimedia data so that it can be viewed in real time, as opposed to the old-fashioned method of downloading a video file which you would then have to watch later. Fetch TV combines a pay TV streaming service with the ability to record live TV through a set-top box.

The Fetch TV box includes three digital tuners to allow you to receive free-to-air channels, as well as a 1TB hard drive so you can record up to 585 hours of content. It also allows you to pause and rewind live TV and record two channels while watching a third at the same time.

So, what content is available for viewing on Fetch TV? The service includes:

  • A collection of more than 3,000 movies including new releases, available to rent whenever you want.
  • 30 free on-demand movies available at any time
  • Up to 35 leading TV channels
  • TV On Demand
  • Catch-up TV services: ABC iview, SBS On Demand, TENplay and PLUS7
  • YouTube for TV
  • Add-on packs that include world channels


There are two ways you can subscribe to Fetch TV: from your internet provider or from a retailer. Fetch TV has partnered with leading internet providers like Optus, Dodo and iiNet, while retailers such as Harvey Norman and Domayne also offer access to the service.

Unlimited Broadband and Dodo TV with Fetch

Get Unlimited Broadband and Dodo TV with Fetch

Depending on the subscription plan you choose, you can get Fetch TV for as little as $10 per month. However, prices vary depending on your provider and the package you choose. For example, if you want to purchase a Fetch TV subscription through Optus, a Starter Pack is available for $15 per month. This includes access to Netflix if you have a Netflix streaming subscription, plus it allows you to record TV shows, rent movies, watch catch up TV and more. For an extra $15 a month you can add the Entertainment Package, which features 36 extra channels such as MTV, ESPN and BBC First. Finally, you can also elect to add other channels, such as sports or a selection of world channels, for another extra, monthly fee.

In addition, it’s worth mentioning that you will need to pay an upfront cost if you purchase a Fetch TV box from a retailer. If you get Fetch TV through your internet service provider (ISP), you may either purchase the box or rent one as part of your subscription.

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Is my device compatible?

As mentioned, Fetch TV is available from internet service providers and leading retailers. You can either buy or rent a set-top box, which then needs to be connect to your modem. If you don’t have data cabling in your walls and don’t want to run a long ethernet cable through your home, Fetch TV recommends using a Powerline Adaptor (PLA) device or Wireless Bridge to make the connection.

In terms of your modem, the technical specifications required vary between Fetch TV providers. Contact your chosen provider for more details.

It’s also important to point out that you can still connect home entertainment systems, DVD players and gaming consoles when you have Fetch TV.

While Fetch TV is not available on computers, you can use the Fetch TV app to watch selected content on your Apple or Android phone or tablet.

Frequently asked questions

Can I get full HD video?

Yes, but the quality of the video can get will be determined by your broadband connection speed.

How much does Fetch TV cost?

This depends on the provider and the subscription package you choose. Entry-level packages start from either $10 or $15.

Can I buy a second-hand Fetch TV box and save money?

Fetch TV strongly advises against buying a second-hand set-top box. In the majority of cases you will be unable to reconnect the box to the Fetch TV service.

Can I still watch normal TV?

Absolutely. Fetch TV’s set-top box contains three digital tuners to make sure you receive all your normal favourite channels.

I live in an apartment - can I still get Fetch TV?

Yes. Because Fetch TV offers simple plug-and-play installation, you can install it in any residence that has an eligible broadband connection.

Can I watch Fetch TV on my computer?

No. However, selected programs are available for viewing on Apple and Android smartphones and tablets through the Fetch TV app.

Are there any ads on Fetch TV?

If you’re watching a free-to-air or subscription channel, you will watch advertisements as per normal. However, there are no ads when you are watching movies or TV on demand.

Does Fetch TV count towards by broadband data limit?

If you’re subscribed to the service through one of Fetch TV’s partner ISPs, there is no download metering on any TV content, video on demand or pay per view movies. However, some of the catch-up TV services and interactive apps are metered. If you purchase Fetch Tv through a retailer such as Domayne or Harvey Norman, watching Fetch TV will count towards your broadband limit. As a general guide, Fetch TV advises that you will use approximately 20GB per month if your have a Starter Package and watch one or two movies each week.

How fast does my broadband connection need to be?

If you purchase Fetch TV from a retailer, you’ll need a minimum broadband speed of 3Mbps. If you subscribe via an ISP, the exact connection requirements will vary depending on your provider.

I’m with Telstra - can I still get Fetch TV?

Yes, but you must buy it from an authorised retailer and have a minimum connection speed of 3Mbps.

What ISPs offer Fetch TV packages?

Fetch TV has partnered with the following broadband internet providers: Optus, Dodo, iiNet, Internode, Adam Internet, WestNet, TransACT and SlimTel.

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46 Responses to Little Known Facts About Fetch TV – And Why They Matter

  1. Default Gravatar
    Tammar | September 24, 2016

    Loading YouTube via Fetch TV requires a prior YouTube account (no app evident on my FTV at the moment?). However, I am only interested in the free-access YouTube – is there a way to use this service on FTV?

    • Staff
      Brodie | September 26, 2016

      Hi Tammar,

      Signing up to YouTube is free, just log in with a Google or Gmail account. YouTube Red is the paid version. It offers extra content and no advertisements.


  2. Default Gravatar
    Charles | August 22, 2016

    Hello, I have a new FetchTV Mighty – which I like a lot.

    But it keeps asking me to reenter my WIFI code every time I turn the WIFI on and off. Why doesn’t FetchTV remember my Wifi code like all my other devices do?

    Also, there appears to be no way to contact Technical support at FetchTV. If your query is not covered by the FAQs then you are stuck.

    Do you have a support line number for them, or an email address?

    Thank you,

    • Staff
      Chester | August 23, 2016

      Hello Charles,

      Thanks for your question.

      Are you pertaining to the wifi password when you turn on your wifi to connect to your Fetch TV Box? will be waiting for your response.


  3. Default Gravatar
    Dave | August 11, 2016

    Hi, I have foxtel but you can’t record free view tv on it so I bought a fetch tv box. Can you have both foxtel and fetch tv connected? If so how do I connect both when there is only one antenna connection?

    • Staff
      Brodie | August 12, 2016

      Hi Dave,

      You shouldn’t have any issue connecting both Foxtel and Fetch TV. Foxtel rebroadcasts free-to-air through its own services, so you don’t need the antenna plugged in to access FTA. However, you do need the antenna to access and record free-to-air through Fetch TV.


  4. Default Gravatar
    Alex | August 6, 2016

    Do I have to pay a monthly subscription if I only want to access the freeviewplus (free to air channels). Specifically I want iView and SBSondemand. Do I need to pay for these if I buy a Fetch mini STB at JB hifi? I think I have to pay $1 to register the box but after that do I need to pay for those couple of services or all of the “freeview” services?

    • Staff
      May | August 8, 2016

      Hi Alex,

      Thanks for your inquiry.

      If you have bought your Fetch TV STB that contains 3 digital tuners that enable you to receive the digital free to air signal from a retailer and not from Fetch TV ISP partners, you will pay for the device upfront and be charged a one-off fee of $1 with no recurring payments unless you opt for additional channel packs.


  5. Default Gravatar
    Paggnr | August 3, 2016

    I have two boxes both purchased not through a broadband provider but can’t get a second activation code so only one box will connect

    • Staff
      Brodie | August 3, 2016

      Hi Paggnr,

      You’ve come to I would recommend contacting Fetch directly to get your second box setup.


  6. Default Gravatar
    | July 29, 2016

    Have installed fetch tv STB (twice) and are getting a very weak reception, connection from STB is via HDMI cable to TV. The picture we are getting is broken up, good sound but little or no picture.The back of our STB has antenna input only no out put.

  7. Default Gravatar
    | July 21, 2016

    My new Fetch Mini (from Optus) does not have a YouTube icon under apps. How do I get this function?

  8. Default Gravatar
    Warren | July 1, 2016

    I also want to continue to use my DVD Recorder with Fetch TV. Should my DVD player be connected to the Fetch TV Box or how should it be set up?

    • Staff
      Alex | July 7, 2016

      Hi Warren,

      That could be tricky — and I’ve got to say, we’ve not been able to test your particular scenario — because the incoming signals to the Fetch are likely to be DRM encoded, which could well throw your DVD recorder for a wobbly. Best suggestion would be to send the signal from the Fetch to your recorder, presuming it has both HDMI in and output, if you want to record that way, but that may not work. If all you want to do is record free to air TV (perfectly legal for timeshifting purposes) and your DVD recorder has an inbuilt tuner it may be easier to split your incoming antenna connection and send it to both devices.



  9. Default Gravatar
    Michael | June 11, 2016

    I am wanting to update my ISP, I am currently with IInet on a month by month plan, I have limited Austar package, I am undecided on whether to stay with IInet and add FETCH TV (with an added cost of $30/month) and drop my Austar. I also considering changing to TESLTRA using one of their BIG Plans including Telstra TV for around the same deal, can anyone offer any advice on which way I should turn

    • Staff
      Brodie | July 25, 2016

      Hi Michael,

      That really depends on what you are looking for in a streaming device. Fetch TV is offered by more providers and features free-to-air channels as well as paid channels and streaming apps. Whereas Telstra TV is mostly a dedicated streaming box. Check out our comprehensive comparison of the two.


  10. Default Gravatar
    rachel | May 28, 2016

    Hi, The netflix app is not popping up on the apps menu etc so i cant watch netflix on my tv. How do I get the app to pop up in the menu? Thanks.

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