$5 off your first order
Take $5 off your first order when you sign up at Hello Charlie's newsletter. T&Cs apply.
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|21 Jan 2019||$5 off your first order||********|
The eco-friendly products offered by Hello Charlie extend from bath and skincare to clothes, nappies, toys, nursery and all of the baby products that parents need everyday. The company was founded by Vanessa Layton, a mum herself, who moved from the UK to Australia and found that her experience with eco-friendly baby products could help other Australians tell what's good from what's not good on this market. What distinguishes Hello Charlie from other similar companies is the fact that all of the products offered for sale are tested by the company members.
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All customers who spend at least $150 will enjoy free deliveries in Australia, while those who spend less than this will have to pay a flat rate of $5 to $10, depending on their location. The deliveries are made through Australia Post and the postal charges are calculated at checkout. Deliveries in Melbourne will arrive in one business day, while deliveries in areas such as Victoria, Sydney or other capital cities should arrive within two to maximum six working days. If you want to speed up the process, you can opt for express deliveries at a higher cost.
If for any reason you are not fully satisfied with the purchase you made, you can return any items within 30 days since you received them. The process is easy and can be made using the Hello Charlie website if you have created an account. You simply have to go to your account, click on the 'Return items' button and follow the instructions. You can also exchange any product you bought for a small fee of $2.50, plus the difference, if any. The exchanged product should arrive to you in five business days. Faulty items can be returned or refunded, but the customer has to pay for the shipments.
Vanessa Layton founded Hello Charlie because she realised that finding good quality products she could use for her children was a difficult process. Using a combination of modern cloth and disposable nappies, wooden toys and eco-friendly toys, glass baby bottles and many other useful baby items, Hello Charlie offers all of the things that parents need on a daily basis to take care of their children.
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