16 airlines and sites where you can book flexible flight tickets on new bookings

Not sure if you can travel right now, but see a great deal? Here's where to book flexible tickets where you can swap your flight for a future travel voucher.


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As the potential opening up of international borders draws nearer, lots of airlines are starting to add more flights and discount tickets to draw in more travellers. But if you're stuck between the decision of getting a bargain on a flight or holding off until there's a green light on overseas travel, consider booking a flight with these airlines.

Each of these offer flexible booking options that can let you reschedule or cancel your newly booked flight.

For information on waived change-of-date fees, check out our full guide here.



  • For all new and future bookings: Passengers have the option to add FareCredit which offers a credit for the value of your fare plus any in-flight extras in the case that you cancel.

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Qantas plane tail.


  • New and future bookings: For flights booked after 31 October 2020, customers can receive a credit note to be used within 12 months from your original booking date.
  • The change fee is waived for bookings and travel made between now and 31 January 2021.

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Virgin Australia plane.

Virgin Australia

  • New and future bookings: Customers get unlimited free date changes for travel up until 31 January 2021.
  • Virgin Australia offers flexi fares which have no fee for cancellations prior to scheduled departures.
  • If you have plans to fly with Virgin Australia this year, these airfares are the best option in case of last-minute changes.

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Qatar Airways

  • For new and future bookings: Make free, unlimited changes to your booking up to three days prior to the departure date on travel up to 31 December 2020.
  • Flight credits are valid for one year from the date of issue.

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Etihad plane.

Etihad Airways

  • New and future bookings: Customers can enjoy unlimited changes free of charge for bookings made before 31 December 2020.

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America Airlines

American Airlines

  • New and future bookings: American Airlines is waiving change fees for domestic, short and long-haul international flights taking off after 31 August 2020. Excludes international basic economy tickets.

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Air Canada

Air Canada

  • New and future bookings: Air Canada is offering one free date change for bookings made through 31 December 2020 for travel up until 31 December 2021.

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Scoot Airlines


  • New and future bookings: Customers receive one free date change for bookings made up until 31 December 2020.

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Traveler in the airport


  • New and future bookings: Skiddoo offers flexible ticketing which allows you to rebook a ticket without the extra fees.
  • Can be used in conjunction with one booking only.

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Hawaiian airlines plane.

Hawaiian Airlines

  • New and future bookings: Bookings have had the change fees waived for new bookings up to (or on) 31 December 2020 across the network.

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Fiji Airways

  • New bookings: Bookings made up until 31 December 2020, Fiji Airways will waive the change fee.

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  • New and future bookings: AirAsia is currently offering unlimited free date changes for bookings made up until 31 December 2020.

Air New Zealand plane.

Air New Zealand

  • New and future bookings: Air New Zealand has the option of purchasing a Flexidate ticket. If you intend to travel with the airline at any point then these fares ensure you can be fully refunded up until the day of departure.
  • Flexidate fares are one-way and can be combined with other selected flights.



  • New and future bookings: Emirates does not currently offer flexibility for new bookings, but change fees are waived if customers rebook within 24-months.

cathay pacific

Cathay Pacific

  • New and future bookings: Cathay Pacific is offering one year of free date changes for all new tickets booked up until 31 December 2020.

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royal dutch airlines

Royal Dutch Airlines

  • New and future bookings: All flights departing before or on 31 March 2021 are eligible for a flight cancellation and full refundable voucher for all reasons.

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Summary of which airlines offer new bookings:

Airline or agencyDoes it offer new booking flexibility?
Qatar AirwaysYes
Etihad AirwaysYes
American AirlinesYes
Air CanadaYes
Virgin AustraliaYes
Air New ZealandYes
Hawaiian AirlinesYes
Fiji AirwaysYes
Cathay PacificYes
Royal Dutch AirlinesYes

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