Flexible flights: 15 airlines and sites where you can book

See a great deal but not sure if you can travel right now? Here's where to book flexible tickets where you can swap your flight for a future travel voucher.

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As the potential opening up of international borders draws nearer, lots of airlines are starting to add more flights and discount tickets to draw in more travellers. But if you're stuck between the decision of getting a bargain on a flight or holding off until there's a green light on overseas travel, consider booking a flight with these airlines.

Each of these carriers offers flexible booking options that can let you reschedule or cancel your newly booked flight.

For information on waived change-of-date fees, check out our full guide here.

Domestic flights

Jetstar

Jetstar

  • Which bookings are flexible? All new and future bookings.
  • What's the flexibility policy? Add FareCredit at checkout which offers a credit for the value of your fare plus any in-flight extras in the case that you cancel. Vouchers are valid for up to three years from the issue date. In addition, all bookings with Jetstar vouchers will be returned if the flight is cancelled or affected by border restrictions.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


Qantas plane tail.

Qantas

  • Which bookings are flexible? All new and future domestic and international bookings made up until 31 July 2021.
  • What's the flexibility policy? Unlimited, free date changes when you book up until 31 July 2021 for travel up to 28 February 2022.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Either.

Book now


Virgin Australia plane.

Virgin Australia

  • Which bookings are flexible? New and future bookings
  • What's the flexibility policy? Get unlimited free date changes for travel up until 31 January 2022. Virgin Australia also offers flexi fares which have no fee for cancellations prior to scheduled departures.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


International flights

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Qatar Airways

  • Which bookings are flexible? New and future bookings made before 30 April 2021.
  • What's the flexibility policy? Make free, unlimited changes to your booking for travel up to 31 December 2021.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Refund.

Book now


Etihad plane.

Etihad Airways

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Get unlimited changes free of charge for travel before 31 March 2021.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


America Airlines

American Airlines

  • Which bookings are flexible? New and future bookings issued up to 31 March 2021.
  • What's the flexibility policy? Change fees are being waived on flights taking off after 31 August 2020.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


Air Canada

Air Canada

  • Which bookings are flexible? New and future bookings made up until 28 February 2021.
  • What's the flexibility policy? Get a one-time free date change for original travel up until 28 February 2022.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher that holds no expiry date.

Book now


Scoot Airlines

Scoot

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Receive a voucher for any flights you wish to cancel through ChangeYourFlight.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now



Hawaiian airlines plane.

Hawaiian Airlines

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Hawaiian Airlines has completely removed change fees on domestic and international flights.
  • Valid on all tickets? Yes. Main Cabin Basic ticket-holders who are flying between mainland USA and Hawaii can also modify their travel date under the airline's existing COVID-19 waivers.

Book now


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Fiji Airways

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Passengers who have flights due to depart before 31 March 2021 will have the value of their ticket held for future travel. This voucher will be valid for travel up until 31 December 2022.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher unless you have purchased a refundable ticket.

Book now


AirAsia

AirAsia

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Passengers get unlimited, free date changes until 31 March 2021 OR get a credit note that's valid for two years.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


Air New Zealand plane.

Air New Zealand

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? From 17 February 2021, passengers who book international flights for travel before midnight 20 June 2021 have the option to change the date free of charge or hold the value of their ticket up until 30 June 2022.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Either, depending on what type of ticket you hold. Standard airfares are reimbursed with a credit voucher but Flexidate tickets give you the option to be fully refunded up until the day of departure.

Book now


Emirates

Emirates

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? Bookings up until 30 June 2021 have the option to keep the ticket for 24 months from the original booking. Passengers also have the option to change the destination to the same region of their booking (for example, Europe, Asia).
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Credit voucher or you can request a refund if your flight hasn't been cancelled.

Book now


cathay pacific

Cathay Pacific

  • Which bookings are flexible? New and future bookings made up until 31 March 2021.
  • What's the flexibility policy? Unlimited, free date changes on travel up to 31 December 2021.
  • Valid on all tickets? All airfares except redemption tickets, group tickets and Cathay Pacific holiday packages.
  • Do I get a refund or credit voucher? Credit voucher.

Book now


royal dutch airlines

Royal Dutch Airlines

  • Which bookings are flexible? New and future bookings.
  • What's the flexibility policy? All bookings made up to 31 March 2021 for travel until 30 September 2021 are eligible for flight cancellation and full refundable voucher for all reasons.
  • Valid on all tickets? Yes.
  • Do I get a refund or credit voucher? Either.

Book now


What if I book my airfares with a third party?

If you're booking future airfares through a third party, any cancellations or changes will need to be made directly through the site you booked from. Keep in mind that each party will have its own flexibility policy. Some third parties include:

Summary of which airlines offer new bookings

Airline or agencyDoes it offer new booking flexibility?
Qatar AirwaysYes
Etihad AirwaysYes
American AirlinesYes
Air CanadaYes
ScootYes
Virgin AustraliaYes
JetstarYes
Air New ZealandYes
QantasYes
Hawaiian AirlinesYes
EmiratesYes
Fiji AirwaysYes
AirAsiaYes
Cathay PacificYes
Royal Dutch AirlinesYes

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