{"menuItems":[{"label":"What is DL Gamer?","anchorName":"#what-is-dl-gamer"},{"label":"What kinds of games can be ordered?","anchorName":"#what-kinds-of-games-can-be-ordered"},{"label":"Can console games be bought here?","anchorName":"#can-console-games-be-bought-here"},{"label":"Where are the product keys from?","anchorName":"#where-are-the-product-keys-from"},{"label":"Do I need to make an account?","anchorName":"#do-i-need-to-make-an-account"},{"label":"How can I pay for my order?","anchorName":"#how-can-i-pay-for-my-order"},{"label":"How do I receive the games?","anchorName":"#how-do-i-receive-the-games"},{"label":"If my order doesn't work, what can I do?","anchorName":"#if-my-order-doesn-t-work-what-can-i-do"},{"label":"Can I get a refund for my purchase?","anchorName":"#can-i-get-a-refund-for-my-purchase"}]}
DL Gamer is a Paris-based online retailer that specializes in PC gaming. The site offers a wide range of digitally downloadable games at the standard retail price, or even at a discounted price, for use on both Windows and Mac.
What kinds of games can be ordered?
DL Gamer offers a wide variety of titles available for Windows and Mac devices. Games ranging in genre from sport to simulation and indie to role-playing, as well as downloadable content (DLC) for games that you already own, are all available. You can also pre-order some of the most prestigious and unreleased games through DL Gamer
Can console games be bought here?
Console titles and keys aren't currently available for purchase through DL Gamer, with the company stating that it's "focussing on PC and Mac only for the time being."
Where are the product keys from?
According to DL Gamer, all of its products are sold with publisher authorization, product keys are obtained from the publishers, and are "100% legit".
Do I need to make an account?
If you're just browsing the site, you won't need an account, but if something grabs your attention and you wish to place an order, you'll need to create an account. Game keys are delivered via the account page, hence the need for an account if you're buying.
How can I pay for my order?
According to the FAQ, orders can be paid for through "all major credit cards", PayPal, Hipay and bank transfers, though the payment gateway only indicates that Mastercard, Visa, American Express and CB (a French payment network) are accepted, as well as PayPal.
How do I receive the games?
DL Gamer provides you with an activation code specifically for the product that you've purchased. The code you receive will work with a specific platform, so make sure you've got the required software installed.
To receive the code, access your account page and click on My Products.
Digital distribution networks like Steam, Origin and Uplay use these codes to verify that you've bought the game. DL Gamer only sells digital download copies of games, so you're out of luck if you wanted a boxed version.
If my order doesn't work, what can I do?
You can submit a form or send the support crew an email at support@dlgamer.com. 7-day a week support is available.
Can I get a refund for my purchase?
Due to the unique nature of a product key, refunds for already-redeemed titles online can be challenging. DL Gamer, as listed in Article 9 of its terms and conditions, offers 14 days to cancel an order in accordance with EU consumer protections, though there are exemptions to this, such as if the code has already been activated.
Jack Baker was a freelance content writer with Finder. Over his time, he worked across a wide range of niches including technology and gaming issues. Jack is keen on PC gaming hardware and peripherals and Android phones, and he's always hunting down the best deals. Before joining Finder, he was the Editor of Tech Snack Media Group, where he spent 2 years running the technology and gaming site. Jack is studying a Bachelor of Business/ Arts majoring in journalism and digital media.
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. You should consider whether the products or services featured on our site are appropriate for your needs. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision.
Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Acceptance by insurance companies is based on things like occupation, health and lifestyle. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
