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We've got the low-down on getting set up with Netflix Australia below.
Step 1. Make sure you own a compatible device
Check this list to ensure you have a Netflix-compatible device:
PCs and laptops
Smart TVs (Hisense, LG, Samsung, Panasonic and more)
Streaming media players (Chromecast, Apple TV)
Game consoles (PS3, PS4, XBOX One, XBOX 360)
Set-top boxes (Telstra TV, Fetch TV)
Blu-ray players (LG, Panasonic, Sony, Samsung)
Smartphones and tablets (iOS, Android, Windows Phone)
Go to the official Netflix website. There’s no need to worry about finding the Australian website as the Netflix website will automatically direct you there based on your location. Now that you’re on the Netflix website you should see the screen below.
Unless you already have a Netflix membership, click on the big red button "Join free for a month".
Step 3. Choose the right plan
At the next screen, click on "See the plans" and you’ll be presented with three payment options: Basic, Standard and Premium. This decision will dictate the picture quality of your Netflix stream and the number of devices you will be able to watch Netflix on at the same time.
The Basic pack is priced at $9.99 a month. This pack will only allow for one device to stream Netflix at any given time. So, if you can foresee multiple people in the house wanting to watch different programs simultaneously, this one might not be for you. This pack is also restricted from streaming high-definition quality videos.
The Standard pack is priced at $13.99 and allows for two devices under the one account to stream Netflix at the same time. It also supports high-definition video. This pack would suit households with differing viewing preferences.
The Premium pack is aimed more towards larger households with a variety of gadgets. At $19.99 per month, the Premium pack allows four different devices to stream Netflix at once, and supports Ultra HD streaming. Ultra HD (sometimes known as 4K) televisions are relatively new to the market, so be sure to check the compatibility of your device before signing up to this one.
Things to consider
Although the more expensive packs allow for concurrent streaming on multiple devices, this does not mean you are limited to watching Netflix on one device. Even on the Basic pack you will be able to stop watching a show on your PS4 or laptop and continue watching your program on your mobile device. There are also no lock-in contracts through Netflix, so don’t stress too much about picking the wrong plan to start out with.
Step 4. Create your Netflix account
Once you’ve decided on a plan that suits your needs, you will be asked to create an account by entering your current, in-use email address (eg johncitizen@hotmail.com) and selecting a new password. You’ll need this password later to sign into your device so be sure to keep it handy. After this, you can decide whether or not you would like to receive special offers from Netflix via the email address you’ve entered. You opt out of this simply by checking the box above the continue button.
Once you click "Continue" you will be taken to the payment options page. You can choose one of two ways to get charged: credit card or PayPal. Alternatively, Netflix also gives you the chance to redeem a gift code. If you have one, simply enter the gift card pin or code and you’ll be good to go.
You will be directed to the PayPal portal to confirm the purchase then promptly returned to the Netflix website. If you choose to pay via credit card, you will be asked to enter your credit card details into the relevant fields and check the box to confirm that you are over 18 and agree to the terms of use and privacy policy.
As Netflix is a monthly subscription service you will be required to enter your credit card or PayPal details. As a new member you will get your first month free and can cancel at any time, but if you don't cancel, Netflix will begin to charge you after your first month of subscription. However, Netflix tells you exactly when you’ll be charged on the payment page and will email you three days before the trial expires as a reminder.
Netflix is available on just about every mainstream game console, smart device and computer. Some of your devices will already have Netflix installed as a result of a recent update. If this is not the case and you can’t seem to find it already installed on your device, here are some ways to download the application on different devices.
Desktop computer or laptop
Watching Netflix from the comfort of your computer is the easiest, most user-friendly way to enjoy Netflix. Simply go back to the official Netflix website after you’ve registered an account and sign in using the email and password you chose during the sign-up process.
iOS (iPhone, iPad)
Touch the App Store icon, just as you would download any other game or application. Touch the search tab (search glass) at the bottom of the screen and enter the term "Netflix" (it will be the first option to appear at the top of the page). Next to the App description, there will be a "Get" button. Touch that button and enter your iTunes password (or fingerprint if you have an iPhone 5s or above).
It’s a small download so it shouldn’t take too long. Enter the registered email address and password you chose before.
Things to consider
You will need a registered Apple ID to download this application on your Android device. If you’ve ever downloaded any apps or games in the past you should already have one.
Windows Phone
To install Netflix on your Windows Phone tap the Store app on the Home screen. Then, tap the Search button and search for Netflix. Once it appears, tap the Netflix app and press Install. That’s it – the Netflix app will appear in the Apps menu.
Android (Samsung, HTC, Xperia and more)
Access the Google Play store by tapping the icon.
Select the search glass icon in the top right corner of the screen then type the word Netflix into the search bar.
Select the top entry Netflix. Tap the green Install button to the right of the app description and agree to the terms and conditions.
Once downloaded, the Netflix application will automatically appear in Apps. To relocate the application to the home screen simply hold your finger down on the icon and move it to a spot on the home screen.
Things to consider
You will need a registered Google account to download this application on your Android device. If you’ve ever downloaded any apps or games in the past you should already have one.
Smart TV
Most Smart TVs feature an Apps section accessible from their home screen or main menu. On an Android-powered Smart TV, this will be the Google Play Store, while other TVs may simply label it as "Apps" or "All Apps". You should find the Netflix app in this section. Select it, enter your login details when prompted, and you'll be good to start streaming Netflix.
Set top box
Watching Netflix on your set top box is very easy. Telstra TV, for instance, comes with Netflix pre-loaded. You should be able to access the app from the home screen immediately after your Telstra TV is set up. If you encounter any problems and can’t find Netflix, go to the Telstra TV menu and select Apps Store. Choose the Netflix app and select OK, then select Add app and confirm to add it to your home screen.
To watch Netflix on a Fetch TV box press the Home button, scroll to Apps, and click on Netflix. Then, sign in to Netflix with your account details (you only have to do this once) and start browsing.
Finally, you can watch Netflix through your Foxtel iQ3 or iQ4 box. If you have the new Foxtel remote, press the Netflix button to access the app. If you have the standard remote, press the Apps button on the remote, then select Netflix.
PlayStation 3 and PlayStation 4
At the home screen, go to the TV/Video Services (PS3) or TV & Video (PS4) tab. There you should find the Netflix icon. Select that and the application will download to your console. Once the application is fully downloaded, select Netflix again. A welcome screen will now greet you. Enter your registered email address and password.
Xbox 360 and Xbox One
From your Xbox dashboard go to the Apps section. There you will find a Netflix icon. If you don’t see Netflix, select "Search all apps" to search for it. Select Download (Xbox 360) or Install (Xbox One). Once the download is complete the Netflix icon will automatically appear on your dashboard or home screen. Select the Netflix application from your home screen and enter your chosen email address and password.
Things to consider
To stream Netflix through your Xbox you will be required to log in with your Xbox Live account. If you’ve ever downloaded any games or played online you should already be logged in.
Nintendo Wii U
Issues with setting up Netflix Australia on Wii
From the Wii U GamePad, select the yellow shopping bag icon for the Nintendo eShop. Once in the Nintendo eShop, select the search box in the upper right corner of the GamePad. Search Netflix and select OK on the on-screen keyboard, then select Netflix from the search results. Select Download, confirm your choice and select Next to proceed. Select Download again, then Continue. When the download is complete, select the Netflix icon from the Nintendo Wii U Home screen. When the app launches, select Member Sign In. Enter your email and password and you’re good to go. Please note that you will have to use the Wii U GamePad buttons to make selections and control Netflix. The touchscreen cannot be used to control Netflix.
Step 7. Start browsing Netflix
Now you’ve signed in and you can start watching Netflix programs. First, you will be met with a screen asking "Who’s Watching?" If you tap your registered name it will take you straight through to a variety of categories, but you can add another profile with the plus button or select "Kids", which filters out any content that may not be age appropriate. Once you’re in you can browse through the most popular television shows on the home screen, filter by category with the menu icon in the top left corner of the screen, or search for a particular show by pressing the search glass in the top right corner of the screen.
Alternative streaming providers
If you're struggling to get started with Netflix, you could always consider another streaming provider. For a full comparison of providers, head to our hub. Otherwise, compare Australian streaming providers in the table below.
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Been sharing your Netflix password with friends and family? You'll now have to pay extra.
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There are some biggies that you can no longer watch via Netflix.
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You get cheaper Netflix, but it will also feature ads.
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Updates on coming changes to the service - what it means to you.
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It's your last chance to stream the greatest fairytale never told on Netflix.
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We may have some bad news if you're in the habit of sharing your Netflix password with friends.
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Australians have been slugged with yet another Netflix price rise – are you better off without it?
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Australia's most popular streaming service is going to empty your pocket even more.
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Here’s how to watch the Stranger Things pilot without opening your purse.
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This handy Netflix extension could be a social lifesaver for people who are mostly staying in right now.
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New Netflix subscribers will be required to pay for a subscription immediately after signing up.
Alexandra Plesa writes about Internet TV for Finder. When she’s not re-watching The West Wing for the 11th time, she likes to scour streaming services for any fascinating underrated gems they have on offer. She’ll never say no to a romantic comedy and she’ll press you to watch BoJack Horseman until you finally give in
Thanks for getting in touch! There is only one way to set up your Netflix account and that is through the website and you can find the steps on how to setup Netflix via this information set above. Some companies are partnered with Netflix wherein your Netflix account is built into the biller’s statement. You can choose from Netflix partners such as Aussie Broadband, Fetch, Foxtel, Foxtel (Bundle), Optus, Telstra, and Vodafone.
Hope this helps and feel free to reach out to us again for further assistance.
We have Mini Fetch connected to the EG TV set. Can I just go onto the TV and click on Netflix and enter my details to set up an account to use Netflix or do I have to do it on my computer, first. You are talking to an over 70 ‘s who is not a tech head.
Thanks for getting in touch with finder. I hope all is well with you. :)
You would need to create an account through your computer first. This would make it a lot easier for you. Once you have created your Netflix account, you can now watch Netflix on your TV. For most modern TVs, the Netflix app is already installed. So, all you need to do is open the Netflix app on your TV. If you can find the Netflix app, you would need to install that first.
Find the Netflix app, log in to your account, and start browsing Netflix.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
We have a Hisense 2015 65″ Smart TV, however, it has no Netflix button and I have managed to google Netflix, log in but can’t manage to get movies to work. Just wondered if it is because I signed up for Netflix via my desktop and we have another Hisense TV that it works well on so would I need to log off my desktop to allow it to work on the 2015 TV? We don’t need to be able to watch netflix at the same time but it would be good if it is possible, ok? Also once I have signed in on the 65″ TV will it stay signed in each time when I search for it? That TV remote has NO NETFLIX button and that is what the real problem is!! Thanks in advance.
I understand that you’d like to stream Netflix via your Hisense smart TV. However, if your TV doesn’t have Netflix pre-installed app or you can’t locate it from remote control, you should try to check your TV’s app store where you can possibly download the Netflix app from. In case you cannot locate the app store or don’t see Netflix offered, best to contact your device manufacturer to learn how you can access Netflix. You may also contact Netflix directly to confirm this.
Usually, if you’ve successfully logged onto Netflix on your smart TV, you don’t need to log in each time you search for it. Your login information is basically saved, so no need to enter your login details every time you want to watch Netflix programs.
As for streaming Netflix from different devices at one time, you should have no problem with it as it would entirely depend on the packs you subscribed to (Basic – 1 device, Standard = 2 devices, and Premium = 4 devices).
I see reading down the page in a statement(John, December 3, 2018). That I am required to “Connect your Smart TV to your home network”.
The problem that perceive is that my computer is approximately 3.5 metres away from my computer, and it is not a direct line.
Any advice would be appreciated.
Depending on the Smart TV that you have, you may be able to connect it to your home network via a LAN cable if it is available of via WIFI which is emitted via a WIFI modem if you have one available. Please check your Smart TV manual to learn how to connect this. Hope this helps!
Kindly follow the steps below to check if your TV is Netflix compatible:
Determine if your TV is a Smart TV. Smart TVs connect to your home network, and can run media streaming apps such as Netflix.
Connect your Smart TV to your home network.
Open your Smart TV apps.
Select the Netflix app.
Log in with your Netflix account.
Browse using your remote.
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Hello
Is it possible to set up a Netflix account through an invoice payment method?
Thank You!
Hello Lena,
Thanks for getting in touch! There is only one way to set up your Netflix account and that is through the website and you can find the steps on how to setup Netflix via this information set above. Some companies are partnered with Netflix wherein your Netflix account is built into the biller’s statement. You can choose from Netflix partners such as Aussie Broadband, Fetch, Foxtel, Foxtel (Bundle), Optus, Telstra, and Vodafone.
Hope this helps and feel free to reach out to us again for further assistance.
Best,
Nikki
We have Mini Fetch connected to the EG TV set. Can I just go onto the TV and click on Netflix and enter my details to set up an account to use Netflix or do I have to do it on my computer, first. You are talking to an over 70 ‘s who is not a tech head.
Hi Di,
Thanks for getting in touch with finder. I hope all is well with you. :)
You would need to create an account through your computer first. This would make it a lot easier for you. Once you have created your Netflix account, you can now watch Netflix on your TV. For most modern TVs, the Netflix app is already installed. So, all you need to do is open the Netflix app on your TV. If you can find the Netflix app, you would need to install that first.
Find the Netflix app, log in to your account, and start browsing Netflix.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
We have a Hisense 2015 65″ Smart TV, however, it has no Netflix button and I have managed to google Netflix, log in but can’t manage to get movies to work. Just wondered if it is because I signed up for Netflix via my desktop and we have another Hisense TV that it works well on so would I need to log off my desktop to allow it to work on the 2015 TV? We don’t need to be able to watch netflix at the same time but it would be good if it is possible, ok? Also once I have signed in on the 65″ TV will it stay signed in each time when I search for it? That TV remote has NO NETFLIX button and that is what the real problem is!! Thanks in advance.
Hi Lesly,
Thanks for reaching out.
I understand that you’d like to stream Netflix via your Hisense smart TV. However, if your TV doesn’t have Netflix pre-installed app or you can’t locate it from remote control, you should try to check your TV’s app store where you can possibly download the Netflix app from. In case you cannot locate the app store or don’t see Netflix offered, best to contact your device manufacturer to learn how you can access Netflix. You may also contact Netflix directly to confirm this.
Usually, if you’ve successfully logged onto Netflix on your smart TV, you don’t need to log in each time you search for it. Your login information is basically saved, so no need to enter your login details every time you want to watch Netflix programs.
As for streaming Netflix from different devices at one time, you should have no problem with it as it would entirely depend on the packs you subscribed to (Basic – 1 device, Standard = 2 devices, and Premium = 4 devices).
Hope this has helped.
Cheers,
May
I see reading down the page in a statement(John, December 3, 2018). That I am required to “Connect your Smart TV to your home network”.
The problem that perceive is that my computer is approximately 3.5 metres away from my computer, and it is not a direct line.
Any advice would be appreciated.
Hi Dero,
Thank you for leaving a question.
Depending on the Smart TV that you have, you may be able to connect it to your home network via a LAN cable if it is available of via WIFI which is emitted via a WIFI modem if you have one available. Please check your Smart TV manual to learn how to connect this. Hope this helps!
Cheers,
Reggie
it does not tell me how to set up Netflix on my TV..Do I have to put it on a phone first or what?
Hi Michelle,
Thank you for reaching out to finder.
Kindly follow the steps below to check if your TV is Netflix compatible:
Determine if your TV is a Smart TV. Smart TVs connect to your home network, and can run media streaming apps such as Netflix.
Connect your Smart TV to your home network.
Open your Smart TV apps.
Select the Netflix app.
Log in with your Netflix account.
Browse using your remote.
Hope this helps!
Cheers,
Reggie