Qantas vs Jetstar: Two Aussie airlines compared | finder.com.au

Qantas vs Jetstar

Is it really cheaper to fly with a budget airline?

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We look into whether or not it’s worth saving some money by booking a flight on a budget airline compared to a regular airline.

Not only do we compare prices but we also look at baggage restrictions, airline ratings and much more to determine whether or not you should spend the extra money for a non-budget airline.

Qantas vs Jetstar

FeatureQantasJetstarVerdict
Where does it fly to?70+ destinations in these regions:
  • Africa
  • Asia and the Pacific
  • Europe
  • The Americas
  • The Middle East
80+ destinations in these regions:
  • Asia and the Pacific
  • The Americas (only Honolulu)
While Jetstar flies to more destinations, Qantas flies to more rural and long-haul destinations.
What star rating is it?4-star3-starQantas has a higher airline rating.
What classes are available?First class, business class, premium economy and economy classes.Business and economy.Qantas has more classes.
What is the baggage allowance?Economy allows one 7kg carry-on and one 30kg checked bag.Economy class allows one carry-on bag that is 7kg. Checked baggage carries an additional fee.Qantas offers a larger baggage allowance and doesn't charge for checked luggage.
Are in-flight meals included?Yes, Qantas is a full-service airline.No, in-flight meals need to be purchased prior to or during your flight.Qantas includes meals for every passenger.
Where does it fly from in Australia?
  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney
  • Plus 31 other destinations
  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney
  • Plus 14 other destinations
Qantas flies to and from more destinations in Australia.
What's the in-flight entertainment like?Qantas offers movies, TV, entertainment app, Qantas magazine, radio and more.Movies, TV, games and music are available on international flights for a fee.Qantas offers entertainment on all of its flights.
Can I make changes/cancellations?Yes, on most tickets, though fees apply.Yes, depending on the ticket type purchased. Fees apply.You can cancel or change flights on bookings with both airlines.
What type of plane will I fly on? Do they have an A380?Qantas flies:
  • A330
  • A380
  • B787
  • B747-400
  • B737-800
  • B717
Jetstar flies:
  • Boeing 787 Dreamliner
  • A320
  • A321
  • Bombardier Q300
Qantas flies more types of planes including the A380.
Which frequent flyer programs is it with?Qantas Frequent FlyerClub JetstarJetstar’s frequent flyer program allows you to also earn points to use through Qantas’ frequent flyer program.
Is there Wi-Fi?Wi-Fi is in the process of being rolled out on select planes and domestic flights.No.Only Qantas offers Wi-Fi on select flights.
Can I price match?Yes. If the same flight on another site is cheaper, Qantas will refund the difference. Qantas frequent flyers will also receive 1,000 Qantas Points.Yes, Jetstar will refund you the difference plus 10% if you find a cheaper flight on a third party site.Jetstar will price beat by 10% and beats sale fares found on third party sites.
Does it serve alcohol?Yes. On international flights a welcome drink is also served.Yes. Beer, wine, ciders and spirits are available for purchase.Both serve alcohol. However, Qantas has it included.
Is there online chat?Contact is available by email and phone.Yes, contact is available by email, phone and online chat.Only Jetstar offers online chat.
Does it charge for infants?Infants under two years are charged 10% of the adult fare when they are accompanied by an adult and are sitting on the adult’s lap.A fee is required for infants who are two and under. The fee depends on the flight destination and the infant must sit on an adult’s lap.Both offer discounted infant fees. However, Jetstar has set fees.
Does it fly pets?Yes. Service dogs are permitted in the main cabin. All other animals must travel as cargo.Jetstar does not fly pets but service dogs are allowed.Only Qantas flies pets.
What are my payment options?
  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • JCB
  • UATP
  • Qantas Cash
  • Qantas Points
  • POLi
  • BPAY
  • Credit Voucher
  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • UATP
  • eNets
  • Jetstar voucher
  • PayPal
Qantas has more payment options.
Can I book round the world fares?Yes.No.Only Qantas offers round the world fares.
Can I book multi-city fares?Yes.Yes.Both airlines offer multi-city fares.
Any features to find the best price?Qantas offers Flight Deals.Jetstar offers discounted flights on its Deals page.Qantas offers deals to more destinations globally.

Who offers the best price?

You would expect a budget airline to be cheaper than a regular airline, so we put it to the test to find out which airline really is the cheapest. We compared flights from Sydney to Phuket during peak season in January to see if one airline could significantly beat the other in price.

The verdict?

Qantas:

q-vs-j-1

Jetstar:

q-vs-j-2

q-vs-j-3

Though the winner is the airline we expected, Jetstar, the price difference is surprisingly not large, especially if you need to add baggage, meals and/or entertainment onto your Jetstar flight price. Jetstar only beat Qantas by $100. This may also be due to the fact that Qantas included sale flights where Jetstar did not.

Of course, prices are still dependent on demand and on which offers the better sale at the time.


Is it a good airline to fly with?

Qantas is in the lead in this category with a 4-star airline rating while Jetstar has a 3-star rating. If we look further into customers’ feedback, we get an even better idea of which airline is best.

The verdict?

Qantas continues to have higher star ratings than Jetstar when it comes to customer satisfaction, with a 7/10 and almost all 4-star ratings for each category such as inflight entertainment, seat comfort, staff service and value for money. Jetstar lags behind with an overall 5/10 rating and a mix of 2- and 3-star ratings in each category.


Any other differences worth noting?

Since Jetstar is a budget airline, all extras must be purchased. Extras are considered anything other than the flight itself and a carry-on bag. All checked baggage, food and drinks must be bought in advance or on-board. Purchases can be made in bundles while booking the flight online to save money. Qantas serves snacks or meals on every flight and these are included in the original flight price along with carry-on and checked baggage.


What are the deals like?

Although Qantas and Jetstar both offer discounted flights online, we looked into which airline has the best offers. Qantas’ deals page is easier to navigate, giving you the option to choose where you would like to look for deals to and from. Jetstar limits you slightly by not giving you the option to search for exact destinations. However, Jetstar does offer deals on holidays.

The verdict?

For ease of use if looking for a specific deal, Qantas wins this round. But if you’re looking for the best price, Jetstar has the best deals, sometimes beating Qantas with flights that are one-third of the price to and from the same destination.

Top deals with Qantas and Jetstar:

Cheap FlightsCheap Flights

New Zealand flights from $353 return

Available until December 2021 to Queenstown, Wellington, Christchurch and more with Jetstar, Air New Zealand and Qantas. Sample fare is Melbourne-Auckland. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Jetstar sale: Australia-wide flights from $32 each way

Available on flights from April - September 2021 to Launceston, Gold Coast, Hobart, Adelaide, Whitsundays, Townsville, Hamilton Island, Darwin, Uluru and more. Sample fare is Melbourne-Adelaide. T&Cs apply.

Last verified

Deal ends

KayakKayak

Up to 50% off Australia flights

Available on Qantas flights from April - September 2021. Destinations include Sydney, Gold Coast, Sunshine Coast, Launceston, Hobart, Cairns, Darwin, Broome, Adelaide, Melbourne, Brisbane, Perth and more. T&Cs apply.

Last verified

Deal ends

Trip.comTrip.com

Australia-wide flights from $64 each way + Extra $30 off with code

Available on flights until 31 December 2021when you spend a minimum of $250. Destinations include Brisbane, Adelaide, Perth, Hobart, Cairns, Darwin, Canberra, Sunshine Coast and more. Sample fare is Sydney-Melbourne with Jetstar. T&Cs apply.

Last verified

Coupon code ends

KayakKayak

Jetstar sale: Auckland flights from $165 each way

Available on flights from July - September 2021 departing from Sydney, Melbourne and more. Sample fare departs from Gold Coast.

Last verified

Deal ends

Cheap FlightsCheap Flights

Ayers Rock flights from $188 return

Available on select flight until June 2021. Sample fare departs from Brisbane with Jetstar. Other flights depart from Melbourne, Adelaide, Sydney and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Australia flights from $64 return

Available on select 2021 flights to Ballina, Gold Coast, Brisbane, Launceston, Sydney and more. Sample fares are Melbourne-Adelaide with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Flights to New Zealand from $321 return

Available on flights from July - September 2021 to Queenstown, Wellington, Christchurch and more. Sample fare is Melbourne-Auckland with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Brisbane flights from $55 each way

Available on flights until July 20210 departing from Adelaide, Cairns, Melbourne, Brisbane and more. Sample fare departs from Sydney with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Melbourne flights from $39 each way

Available on flights until June 20210 departing from Hobart, Gold Coast and more. Sample fare departs from Adelaide with Virgin Australia. Other airlines include Rex, Jetstar and more. T&Cs apply.

Last verified

Deal ends

Kiwi.comKiwi.com

Domestic flights from $48 each way

Available on select travel dates in 2021 across Australia, including Sydney, Brisbane, Perth, Gold Coast, Newcastle. Sample fare is Melbourne-Adelaide with Jetstar. T&Cs apply.

Last verified

Deal ends

Luxury EscapesLuxury Escapes

Up to 70% off holidays

Book holidays to Thailand, Bali, Fiji, Maldives, Vietnam and across Australia at up to 70% off. Earn 1 Qantas Point per $1 spent. T&Cs apply.

Last verified

Trip.comTrip.com

Domestic flights from $46 each way

Available on select flight until 30 September 2021 with Qantas, Virgin Australia, Jetstar and Rex. Destinations include Gold Coast, Sydney, Darwin, Launceston, Broome, Sydney, Perth and more. Sample fare is Melbourne-Launceston. T&Cs apply.

Last verified

Deal ends

Trip.comTrip.com

Flights to New Zealand from $301 each way

Available on select travel dates to Auckland, Wellington, Queenstown and more. Sample fare is Brisbane-Christchurch with Air New Zealand. Other airline includes Qantas Airways from $341. T&Cs apply.

Last verified

Deal ends

MomondoMomondo

Australia-wide flights from $78 return

Available on flights from April - August 2021 across Australia, including Brisbane, Melbourne, Perth, Newcastle, Adelaide and more. Sample fare is Gold Coast-Sydney with Rex Airlines. Other airlines include Jetstar from $95 and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Flights to Auckland from $247 return

Available on flights until September 2021 departing from Melbourne, Sydney, Cairns and more. Sample fare departs from Gold Coast with Jetstar. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Hamilton Island flights from $165 return

Available on flights until July 2021 with Jetstar. Sample fare departs from Sydney. Other flights depart from Melbourne, Brisbane and more. T&Cs apply.

Last verified

Deal ends

KayakKayak

Uluru flights from $98 each way

Available on flights until August 2021 departing from Brisbane, Adelaide, Sydney and more. Sample fare departs from Melbourne with Jetstar. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Flights to Bali from $266 return

Available on select travel dates from 2021-2022. Sample fare departs from Perth with Jetstar. Other flights depart from Darwin, Cairns and more. T&Cs

Last verified

Deal ends

AvisAvis

Earn 4 Qantas points with every $1 spent

Earn Qantas points on car hires across Australia, including Sydney, Brisbane, Melbourne, Canberra, Perth and more. T&Cs apply.

Last verified

Deal ends


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