Jetstar vs Scoot: Airlines Compared | finder.com.au

Jetstar vs Scoot

Which budget airline gets you the most bang for your buck?

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Jetstar and Scoot are both 3-star low-cost carriers that offer limited luxuries so they can give you the best price possible. That's what they have in common.

Where they defer is in their flight destinations, baggage allowances, in-flight Wi-Fi and ability to price-match.

While you may prefer some features over others, if you're flying internationally Scoot is the better option as it offers a more far reaching network, more generous baggage allowance, entertainment and Wi-Fi. Scoot also has a silent zone on select flights.

Where Jetstar wins is in its cheap domestic offerings - which are non-existent with Scoot. It's also preferable if you're a Qantas Frequent Flyer member as Starter Plus, Starter Max or Business Max fares earn you points and status credits. Jetstar also offers a price-match guarantee which can secure you the cheapest fare.

Ready to book? Check out our Scoot and Jetstar deal pages for discounts on your next flight.

Still undecided? Read on for our comparison of the airlines blow-by-blow:

Jetstar vs Scoot: An in-depth comparison

FeatureWinnerJetstarScoot
Where does it fly to?Jetstar flies to more destinations however Scoot can get you as far as Europe for cheap.80+ destinations in these regions:
  • Asia and the Pacific
  • The Americas (only Honolulu)
40+ destinations in these regions:
  • Asia and the Pacific
  • The Americas (only Honolulu)
  • Europe (Athens and Berlin)
  • Middle East (only Jeddah)
What is the basic baggage allowance?Scoot allows more carry-on baggage. Both charge for checked luggage.1 x carry-on bag of 7kg2 x carry-on bags of 10kg total
What's the in-flight entertainment like?Scoot has entertainment on all flights.Movies, TV, games and music are available on international flights for a fee.Entertainment is available through the ScooTV app that must be downloaded and purchased. Movies and TV shows are available.
Is there Wi-Fi?Scoot offers Wi-Fi, Jetstar does not.No.Yes, Wi-Fi is available for purchase on flights on the Dreamliner planes.
FeatureWinnerJetstarScoot
Where does it fly from in Australia?Jetstar flies to and from more destinations in Australia.
  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney
  • Plus 14 other destinations
  • Gold Coast
  • Melbourne
  • Perth
  • Sydney
Does it price match?Only Jetstar offers price matching.Yes, Jetstar refunds you the difference plus 10%No.
Is there online chat?Only Jetstar offers online chat.Yes, contact is available by email, phone and online chat.No, contact is only available by phone and email.
What are my payment options?Jetstar offers more payment options but both accept major credit cards.
  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • UATP
  • eNets
  • Jetstar voucher
  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Voucher
  • POLi
  • PayPal
FeatureJetstarScoot
Can I make changes / cancellations?Yes, depending on the ticket type purchased. Fees apply.Yes, depending on ticket type. Fees apply. Cancellations can be made withing 24-hours of booking fee-free after which partial refunds on cancelled tickets can be made through ChangeYourFlight for voucher credit.
What star rating is it?3-stars3-stars
What classes are available?
  • Business
  • Economy (variety of options)
  • ScootBiz
  • Economy
Does it charge for infants?A fee is required for infants under 2 years travelling on an adult’s lap. The fee depends on the destination.$75 for infants sitting on an adult’s lap.
Does it fly pets?Jetstar does not fly pets but service dogs are allowed.Scoot does not fly pets. Service animals are allowed by booking via the call centre. A seat must be purchased for the dog.
Which frequent flyer programs is it with?Club Jetstar. It's also aligned with Qantas Frequent Flyer.KrisFlyer
What type of plane will I fly on?
  • Boeing 787 Dreamliner
  • A320
  • A321
  • Bombardier Q300
  • Boeing 787 Dreamliner
  • Airbus 320
Does it serve alcohol?Beer, wine, ciders and spirits are available for purchase.Beer, wine, ciders and spirits are available for purchase.
Can I book round the world fares?No.No.
Can I book multi-city fares?Yes.Yes.
Any features to find the best price.Jetstar has a dedicated deals page.Scoot has a dedicated promotions page.

Who offers the best price?

We looked into booking round trip flights from Sydney to Bangkok (BKK) for 8-10 November 2018 and the results are in with Scoot beating Jetstar out by over $200.

Prices vary depending on the time searched. The prices shown may change based on airline sales.


Is it a good airline to fly with?

Both airlines are 3-star rated airlines according to Skytrax. Digging deeper Scoot has a higher customer rating at 6/10 compared to Jetstar which falls behind with a 5/10. However, Jetstar is one of the world's top 10 safest low-cost airlines.

Although Scoot ranks very low for in-flight entertainment (1-star) it makes up for it with a 4-star rating for value for money. Jetstar ranks with 2-3-star ratings in all categories.


Any other differences worth noting?

Scoot has a ScootinSilence quiet zone at the front of all of its 787 Dreamliners. This zone doesn't allow children under 12 and has stretch seats and adjustable headrests.

A downside on Scoot is that no outside food and beverages are allowed to be consumed on board, so you are limited to what is available from its in-flight menu.


What are the deals like?

Both airlines offer regular deals which aim to compete with each other. Some of Scoot's biggest flight sales can take you to Singapore from $198 return or Greece for under $600 return. Some of Jetstar's bigger flight sales include fly one way, return for free and domestic flights for under $30.

The verdict? Jetstar's selection is wider on domestic flights however Scoot often beats Jetstar on price for international fares outside of flight sales.


Check out the latest Jetstar and Scoot deals:

KayakKayak

Up to 50% off: Tasmania flights from $35 each way

Available on Jetstar flights until December 2021. Destinations include Hobart and more. Sample fare is Melbourne-Launceston. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

New Zealand flights from $353 return

Available until December 2021 to Queenstown, Wellington, Christchurch and more with Jetstar, Air New Zealand and Qantas. Sample fare is Melbourne-Auckland. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Jetstar sale: Australia-wide flights from $32 each way

Available on flights from April - September 2021 to Launceston, Gold Coast, Hobart, Adelaide, Whitsundays, Townsville, Hamilton Island, Darwin, Uluru and more. Sample fare is Melbourne-Adelaide. T&Cs apply.

Last verified

Deal ends

KayakKayak

Flights within Australia from $43 each way

Available on flights until June 2021 to Perth, Gold Coast, Cairns and more. Sample fare is Melbourne-Sydney with Jetstar. Other airlines include Virgin Australia from $76 and Rex Airlines from $77. T&Cs apply.

Last verified

Deal ends

Trip.comTrip.com

Australia-wide flights from $64 each way + Extra $30 off with code

Available on flights until 31 December 2021when you spend a minimum of $250. Destinations include Brisbane, Adelaide, Perth, Hobart, Cairns, Darwin, Canberra, Sunshine Coast and more. Sample fare is Sydney-Melbourne with Jetstar. T&Cs apply.

Last verified

Coupon code ends

Cheap FlightsCheap Flights

Ayers Rock flights from $188 return

Available on select flight until June 2021. Sample fare departs from Brisbane with Jetstar. Other flights depart from Melbourne, Adelaide, Sydney and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Australia flights from $64 return

Available on select 2021 flights to Ballina, Gold Coast, Brisbane, Launceston, Sydney and more. Sample fares are Melbourne-Adelaide with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Flights to New Zealand from $321 return

Available on flights from July - September 2021 to Queenstown, Wellington, Christchurch and more. Sample fare is Melbourne-Auckland with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Brisbane flights from $55 each way

Available on flights until July 20210 departing from Adelaide, Cairns, Melbourne, Brisbane and more. Sample fare departs from Sydney with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Melbourne flights from $39 each way

Available on flights until June 20210 departing from Hobart, Gold Coast and more. Sample fare departs from Adelaide with Virgin Australia. Other airlines include Rex, Jetstar and more. T&Cs apply.

Last verified

Deal ends

Kiwi.comKiwi.com

Domestic flights from $48 each way

Available on select travel dates in 2021 across Australia, including Sydney, Brisbane, Perth, Gold Coast, Newcastle. Sample fare is Melbourne-Adelaide with Jetstar. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Flights to New Zealand from $250 return

Available on select flight dates. Sample fare is Gold Coast-Auckland with Jetstar. Other destinations include Wellington, Queenstown, Christchurch and more. T&Cs apply.

Last verified

Deal ends

MomondoMomondo

Australia-wide flights from $78 return

Available on flights from April - August 2021 across Australia, including Brisbane, Melbourne, Perth, Newcastle, Adelaide and more. Sample fare is Gold Coast-Sydney with Rex Airlines. Other airlines include Jetstar from $95 and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Flights to Auckland from $247 return

Available on flights until September 2021 departing from Melbourne, Sydney, Cairns and more. Sample fare departs from Gold Coast with Jetstar. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Hamilton Island flights from $165 return

Available on flights until July 2021 with Jetstar. Sample fare departs from Sydney. Other flights depart from Melbourne, Brisbane and more. T&Cs apply.

Last verified

Deal ends

KayakKayak

Uluru flights from $98 each way

Available on flights until August 2021 departing from Brisbane, Adelaide, Sydney and more. Sample fare departs from Melbourne with Jetstar. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Fiji flights from $446 return

Available on select flights in 2021 departing from Brisbane, Melbourne, Cairns and more. Sample fare is Sydney-Nadi with Jetstar. Other airlines include Fiji Airways from $557 and more. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Flights to Bali from $266 return

Available on select travel dates from 2021-2022. Sample fare departs from Perth with Jetstar. Other flights depart from Darwin, Cairns and more. T&Cs

Last verified

Deal ends


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