Jetstar vs Scoot

Which budget airline gets you the most bang for your buck?

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Jetstar and Scoot are both 3-star low-cost carriers that offer limited luxuries so they can give you the best price possible. That's what they have in common.

Where they defer is in their flight destinations, baggage allowances, in-flight Wi-Fi and ability to price-match.

While you may prefer some features over others, if you're flying internationally Scoot is the better option as it offers a more far reaching network, more generous baggage allowance, entertainment and Wi-Fi. Scoot also has a silent zone on select flights.

Where Jetstar wins is in its cheap domestic offerings - which are non-existent with Scoot. It's also preferable if you're a Qantas Frequent Flyer member as Starter Plus, Starter Max or Business Max fares earn you points and status credits. Jetstar also offers a price-match guarantee which can secure you the cheapest fare.

Ready to book? Check out our Scoot and Jetstar deal pages for discounts on your next flight.

Still undecided? Read on for our comparison of the airlines blow-by-blow:

Jetstar vs Scoot: An in-depth comparison

FeatureWinnerJetstarScoot
Where does it fly to?Jetstar flies to more destinations however Scoot can get you as far as Europe for cheap.80+ destinations in these regions:
  • Asia and the Pacific
  • The Americas (only Honolulu)
40+ destinations in these regions:
  • Asia and the Pacific
  • The Americas (only Honolulu)
  • Europe (Athens and Berlin)
  • Middle East (only Jeddah)
What is the basic baggage allowance?Scoot allows more carry-on baggage. Both charge for checked luggage.1 x carry-on bag of 7kg2 x carry-on bags of 10kg total
What's the in-flight entertainment like?Scoot has entertainment on all flights.Movies, TV, games and music are available on international flights for a fee.Entertainment is available through the ScooTV app that must be downloaded and purchased. Movies and TV shows are available.
Is there Wi-Fi?Scoot offers Wi-Fi, Jetstar does not.No.Yes, Wi-Fi is available for purchase on flights on the Dreamliner planes.
FeatureWinnerJetstarScoot
Where does it fly from in Australia?Jetstar flies to and from more destinations in Australia.
  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney
  • Plus 14 other destinations
  • Gold Coast
  • Melbourne
  • Perth
  • Sydney
Does it price match?Only Jetstar offers price matching.Yes, Jetstar refunds you the difference plus 10%No.
Is there online chat?Only Jetstar offers online chat.Yes, contact is available by email, phone and online chat.No, contact is only available by phone and email.
What are my payment options?Jetstar offers more payment options but both accept major credit cards.
  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • UATP
  • eNets
  • Jetstar voucher
  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Voucher
  • POLi
  • PayPal
FeatureJetstarScoot
Can I make changes / cancellations?Yes, depending on the ticket type purchased. Fees apply.Yes, depending on ticket type. Fees apply. Cancellations can be made withing 24-hours of booking fee-free after which partial refunds on cancelled tickets can be made through ChangeYourFlight for voucher credit.
What star rating is it?3-stars3-stars
What classes are available?
  • Business
  • Economy (variety of options)
  • ScootBiz
  • Economy
Does it charge for infants?A fee is required for infants under 2 years travelling on an adult’s lap. The fee depends on the destination.$75 for infants sitting on an adult’s lap.
Does it fly pets?Jetstar does not fly pets but service dogs are allowed.Scoot does not fly pets. Service animals are allowed by booking via the call centre. A seat must be purchased for the dog.
Which frequent flyer programs is it with?Club Jetstar. It's also aligned with Qantas Frequent Flyer.KrisFlyer
What type of plane will I fly on?
  • Boeing 787 Dreamliner
  • A320
  • A321
  • Bombardier Q300
  • Boeing 787 Dreamliner
  • Airbus 320
Does it serve alcohol?Beer, wine, ciders and spirits are available for purchase.Beer, wine, ciders and spirits are available for purchase.
Can I book round the world fares?No.No.
Can I book multi-city fares?Yes.Yes.
Any features to find the best price.Jetstar has a dedicated deals page.Scoot has a dedicated promotions page.

Who offers the best price?

We looked into booking round trip flights from Sydney to Bangkok (BKK) for 8-10 November 2018 and the results are in with Scoot beating Jetstar out by over $200.

Prices vary depending on the time searched. The prices shown may change based on airline sales.


Is it a good airline to fly with?

Both airlines are 3-star rated airlines according to Skytrax. Digging deeper Scoot has a higher customer rating at 6/10 compared to Jetstar which falls behind with a 5/10. However, Jetstar is one of the world's top 10 safest low-cost airlines.

Although Scoot ranks very low for in-flight entertainment (1-star) it makes up for it with a 4-star rating for value for money. Jetstar ranks with 2-3-star ratings in all categories.


Any other differences worth noting?

Scoot has a ScootinSilence quiet zone at the front of all of its 787 Dreamliners. This zone doesn't allow children under 12 and has stretch seats and adjustable headrests.

A downside on Scoot is that no outside food and beverages are allowed to be consumed on board, so you are limited to what is available from its in-flight menu.


What are the deals like?

Both airlines offer regular deals which aim to compete with each other. Some of Scoot's biggest flight sales can take you to Singapore from $198 return or Greece for under $600 return. Some of Jetstar's bigger flight sales include fly one way, return for free and domestic flights for under $30.

The verdict? Jetstar's selection is wider on domestic flights however Scoot often beats Jetstar on price for international fares outside of flight sales.


Check out the latest Jetstar and Scoot deals:

Deal

Up to 50% off: Australia flights from $32 with Jetstar

Verified Today Expires 28 Feb 2022
Available on flights from 1 December 2021 – 28 February 2022. Destinations include Sydney, Newcastle, Gold Coast, Hobart and more. Sample fare is Adelaide–Melbourne.
Deal

Australia-wide flights from $41 each way

Verified Today Expires 26 Jan 2022
Available on select flight dates until 15 June 2022. Destinations include Sunshine Coast, Hobart, Sydney and more. Sample fare is Adelaide-Melbourne with Jetstar.
Deal

Flights to Melbourne from $54 return

Verified 3 days ago Expires 31 Jan 2022
Available on flights from January - May 2022, including during Australian Open. Sample fare is Sydney-Avalon with Jetstar. Other flights depart from Adelaide and more.
Deal

Australia-wide flights from $66 return

Expires 21 Jan 2022
Available on flights until February 2022 to Brisbane, Sunshine Coast, Gold Coast, Hobart, Adelaide, Launceston and more. Sample fare is Sydney-Melbourne with Jetstar.
Deal

New Zealand flights from $319 return

Verified 3 days ago Expires 31 Jan 2022
Available on flights until May 2022 to Christchurch, Dunedin, Wellington and more. Sample fare is Sydney-Auckland with Jetstar.
Deal

Sydney flights from $67 return

Verified 3 days ago Expires 31 Jan 2022
Available on select travel dates until May 2022. Sample flight departs from Ballina with Jetstar.
Deal

New Zealand flights from $322 return

Expires 25 Jan 2022
Available on flights from March – July 2022 to Queenstown, Christchurch and more. Sample fare is Melbourne-Auckland with Jetstar.
Deal

Flights to Fiji from $308 return

Expires 25 Jan 2022
Available on select travel dates until June 2022. Sample fare is Sydney-Nadi with Jetstar.
Deal

London flights from $843 return

Expires 21 Jan 2022
Available on select flight dates from January – September 2022. Sample fare departs from Melbourne with Scoot and Ryanair.
Deal

Flights to Fiji from $305 return

Expires 21 Jan 2022
Available on select travel dates until September 2022. Sample fare is Sydney-Nadi with Jetstar. Other flights depart from Melbourne and more.
Deal

Australia-wide flights from $79 return

Expires 21 Jan 2022
Available on flights from January – February 2022 to Cairns, Adelaide, Canberra, Perth, Brisbane and more. Sample fare is Sydney-Melbourne with Jetstar.
Deal

Asia flights from $407 return

Expires 21 Jan 2022
Available on select flights until September 2022 to India, Indonesia, Thailand, Japan, Philippines, Singapore and more. Sample fare is Sydney-Kuala Lumpur with Scoot.

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