All your questions about Zara’s official online launch answered

Posted: 14 March 2018 10:00 am
News

Okay, you can stop wishing now – Zara is going online!

Update 14/03/2018: The time has come! At long last, Zara Online is here and we're ready to shop the collection. But before we do, we've got a few details that have finally been unveiled. The all-important Step Three in our list of how to prepare for Zara's launch is to ask the important questions, and we have the answers for you here!

What are the Zara online delivery options?

There are four different types of delivery from Zara's online store: pick-up in store (takes 1-4 days and is free), next day delivery to major capital cities (provided the order is placed before 4pm, other cities may take up to 2-4 working days and costs $7.95 or free for orders over $75), today Sydney (for residential orders placed before 2pm costs $12.95) and drop point (1-4 days and costs $7.95 or free for orders over $75).

You can also track the delivery of your items online, and if you choose to pick up from in-store, you'll receive a text message once they're ready to get picked up!

What is the Zara online returns policy?

Good news! Returns at Zara are free of charge, and you'll have up to 30 days to return your items from the date of the email confirmation of shipment. This is good news for shoppers who aren't sure of the right sizes when they order online, especially if you haven't got a physical Zara store nearby to try.

You can even return or exchange in-store, so long as the item is in good condition and the store is in the same region from which you purchased it. If you choose to return your items online, you'll be sent a label so that you can drop off the items at your local Australia Post.


If you're anything like us, you've been wishing and praying for Zara to get an online store since they first set foot on Australian shores. Well, it's time to stop praying because in just two weeks on 14 March they'll finally be answered: Zara is officially going online in Australia.

We've got two weeks to wait, so you'll definitely want to be spending your time getting ready. Zara has over 2100 outlets in 88 countries, so there's a serious fan base that you've got to recognise. You just know that there will be countless other shoppers chomping at the bit to get their hands on some goodies online so you can't be too prepared.

1. Identify what your closet needs

We all know that Zara has everything we could possibly want, but (and I know this is a contentious question), do you need all of it? Start evaluating your closet now, so you can figure out what you do and don't need to work with. If you've got your eye on a specific Zara jacket but you've already got plenty in your wardrobe, now is the time to sell them on eBay to make some room.

2. Set your budget

Much as we hate to admit it, Zara is on the pricier side (and for good reason, because the pieces last you ages) so it's important to set yourself some boundaries. We've all dreamed of owning wall-to-wall Zara, but it's a dream that can be hard to achieve unless you've suddenly come into a windfall of good fortune – and if you have, please tell us your secrets.

3. Ask the important questions

Details on the launch of the online store are still under wraps, so we don't know yet what the delivery costs or returns policies will be, and this is information that makes a difference. A good returns policy can be the difference between a big purchase and another week of contemplating whether you really do need that fifth pair of identical black boots.

4. Scream in excitement

Everyone please take a collective deep breath, because this announcement is next level and we know you need to let some of that excitement out. Whether you're a fan of the happy dance or just want to let loose one sigh of relief, make sure you revel in the knowledge that soon enough, all your favourite Zara goodies will be available at the touch of your fingertips.

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