Xinja Bank products

Neobank Xinja offers a fee-free bank account and app, and plans to launch a savings account and home loan soon.

Last updated:

Quick verdict

Good for
  • Spending categorisation
  • Travelling
  • Security
  • Low-cost banking
Not suited for
  • Customers who like to visit a bank branch
  • Customers looking for a full product set

What to know about Xinja

Xinja is a digital bank that received a full Australian deposit-taking institution (ADI) licence in September 2019. This means Xinja is now officially a bank, and consumer deposits up to $250,000 are protected under the Australian Government Guarantee Scheme. Xinja has launched a bank account to those on its waitlist. It currently has a prepaid card in the market, however it's not accepting any new applications of this product and customers with this product will be invited to switch to the new bank account. It also has a home loan that's in pre-beta testing.

Xinja says its products have a technology focus, with automatic spending categorisation, fast account sign-up and plans to introduce more artificial intelligence (AI) as it rolls out more products.

What products does Xinja bank offer?

Xinja has released the following products, however some are still in beta (testing) phase.

Xinja app

As a digital bank, one of the most useful features Xinja offers is its app. You can conduct all of your day-to-day banking through the app as well as get a rundown of your spending. Xinja will automatically categorise your spending so you can track where your money is going while providing a daily spend figure.

Plus, you can get assistance through live chat at any time via the app as well as "freeze" or "thaw" your card if needed.

Xinja bank account

The Xinja transaction account has been launched to those customers on the waitlist, and will be launching to the public very soon. The bank account charges no account or card fees, and has some great travel benefits too such as no ATM fees and no currency conversion fees. The account comes with a linked Visa debit Mastercard that you can use in Australia and overseas. You can also link the account to Apple Pay and Google Pay.

You can join the waistlist for this account by downloading the app and adding your details.

Xinja prepaid card (no longer available)

This is a prepaid card with no international ATM fees, and full refunds for the 3.5% foreign currency conversion fee. Xinja isn't accepting any new customers for this prepaid card, and existing customers will be invited to transfer to the new bank account.

Xinja home loan

Xinja’s home loan is in pre-beta testing and is currently only rolled out to a limited number of family and friends. There are few details available about this product, but Xinja says it will be highly-competitive, have a fast application process and come with a number of features designed to make managing a mortgage easier. The home loan is due to be released to the public in early 2020.

What features are on offer with Xinja?

  • Automatic spending categorisation. When you spend using your prepaid card, your transactions will be automatically categorised so you can see where your money is going. You’ll also receive a daily spend figure.
  • Tap&Go. Contactless payments are available on your Xinja prepaid card so you can make payments up to $100 without having to enter your PIN.
  • Xinja product rollout. Xinja plans to integrate more AI into its products as it rolls them out through the app. It also takes regular feedback from current and future customers when developing products.
  • Security. You’re able to freeze or thaw your card if you lose it in the Xinja app. This is a feature that essentially lets you lock your card if you’ve lost it or it’s stolen. You can then unlock it when you can access it again.
  • Convenience. You can contact Xinja at any time through its mobile app using live chat.

Is Xinja right for you?

Weigh up the following pros and cons to decide if you should sign up to bank with Xinja:

Pros

  • See where your money is going. Xinja automatically categorises your spending so you can track your expenditures.
  • Use the debit card to travel. You won’t be charged international ATM fees or currency conversion fees.
  • Convenience and security. You can freeze or thaw your card if you lose it and chat to Xinja’s support team any time in the app. Tap&Go is available and you can top up your card instantly via direct debit.

Cons

  • Join the waitlist to open an account. The Xinja bank account has launched, however it's being rolled out to those on the waitlist first. So you'll need to join the waitlist before opening the account.
  • Third party ATM fees. While Xinja won’t charge you an ATM fee, you can still be charged by the ATM operator. Many banks have started refunding this fee but this is not the case with Xinja yet.
  • No bank branches. Xinja is a 100% digital bank, so if you value being able to visit a bank branch this might not be the bank for you.

Is Xinja safe?

Xinja has received a full Authorised Deposit-Taking Institution (ADI) banking licence from the Australian Prudential Regulatory Authority (APRA). This means the government will guarantee deposits up to $250,000 per person.

In terms of security features for customers, the ability to freeze and thaw your card is a convenient feature, especially for travelers, and having direct access to customer service through the Xinja app could also be useful.

How can I sign up with Xinja?

The Xinja app is available on both iOS and Android and you can sign up if you are over the age of 14. Once you download the app you need to join the waitlist, then you'll be invited to open an account shortly after.

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