woman-using-a-laptop

What you need to know about the Woolworths Rewards program

Find out how to earn Qantas Points at the supermarket or get cash off your next shop with Woolworths Rewards.

This loyalty program gives you a way to earn points per $1 spent at Woolworths supermarkets, as well as at BWS, Big W and participating Caltex Woolworths fuel outlets. You can then choose to redeem your points for cash off your shop at Woolworths, save them up for Christmas or convert them to Qantas Points.

Use this guide to learn more about Woolworths Rewards, including how to join, how to earn points and the different rewards you can choose from.

How to join Woolworths Rewards

There is no cost to join Woolworths Rewards and you can sign up through the website in a few minutes by following these steps:

  1. Provide your name, email address, phone number, date of birth and a password for the Woolworths Rewards Website.
  2. Provide a mailing address for your Woolworths Rewards card.
  3. Confirm your details and click on "Join Woolworths Rewards".

After that, you'll be emailed confirmation of your membership. You can then print out a temporary membership card if you want to start earning points straight away. Your actual card will arrive within seven days.

Alternatively, you can also apply to join Woolworths Rewards in a participating store. When you do this, you'll get a temporary, cardboard membership card that you can scan to earn points. You'll then need to complete your account activation online by following the steps above.

Earning Woolworths Rewards points

There are three ways you can earn points for your spending at Woolworths supermarkets, BWS, Big W or at participating Caltex Woolworths fuel outlets:

  • Shopping in person. Swipe your Woolworths Rewards membership card at the register before you pay and you'll earn 1 point per $1 spent. Note that if you forget to swipe your card at the checkout, you won’t be able to earn rewards for that purchase.
  • Shopping with your phone. You can also earn points by scanning a digital version of your membership card via the Woolworths app. You’ll just need to download the app to your smart phone or device and add your membership card information under the "More" section. Once these details are saved, you just need to click "show barcode" when holding your phone up to the register.
  • Shopping online. If you buy your groceries through Woolworths Online, you’ll be asked to fill in your Woolworths Rewards details as part of the payment process.

What purchases don't earn points?

You can only earn Woolworths Rewards points on "eligible purchases", which includes most everyday items you'll buy at Woolworths or another partner. Purchases that are not eligible to earn points include smoking products, gift cards, mobile recharge, Woolworths Mobile, travel cards and tickets, delivery charges, internet cafes, Woolworths flowers, Carpet Care, lottery products and purchases made using Caltex Starcard.

Bonus points and special offers

Woolworths Rewards provides bonus point offers and other promotions at different times through the year. Current offers are usually shared by email or through the Woolworths app. As well as personalised offers, you’ll also receive member-only deals and exclusive offers in-store, online and via email.

You can also check your current offers, view your point balance and update your reward preferences at selected Woolworths supermarkets that have a Rewards Hub. Simply scan your membership card at the terminal to access these services.

Woolworths Rewards and Woolworths credit cards

Woolworths also offers two credit cards that earn reward points for your everyday spending and double as your Woolworths Rewards membership card. We've highlighted the key details for each card below:

  • Woolworths Everyday Platinum. This credit card offers 3 points per $1 spent on Woolworths brand products, 2 points per $1 spent at participating Woolworths Groups stores and 1 point per $1 spent elsewhere. These points are then converted to a shopping card that you can use across participating Woolworths group stores.
  • Woolworths Qantas Platinum. This card earns 1 Qantas Point per $1 spent up to $2,500 per statement period, then 0.5 points per $1 spent for the rest of that statement period. It also includes complimentary travel insurance and exclusive platinum card offers.

Using Woolworths Rewards points

You have three options for using the points you earn through this supermarket loyalty program:

  • Save at the checkout. You’ll automatically save $10 on your next eligible shop at Woolworths or BWS when your balance reaches 2,000 points. Note that you won't be able to get money off your shop through Woolworths Rewards when shopping at Big W or Caltex Woolworths fuel outlets.
  • Stock up your points. If you don’t want to redeem rewards each time you reach 2,000 points, you can opt to save your points for events such as Christmas or birthdays when you know you’ll be spending more.
  • Convert to Qantas Points. You can convert your Woolworths Rewards to Qantas Points, with 2,000 Woolworths Rewards points equalling 870 Qantas Points. This is an earn rate of 0.43 Qantas Points per $1 spent. If you choose to convert your Woolworths Rewards to Qantas Points, the points will be transferred on a quarterly basis on the 15th of March, June, September and December. Points may take up to 7 days to show up in your Qantas Frequent Flyer account.

How many Qantas Points can I earn at Woolworths?

Woolworths Rewards could help you get extra value from your spending at Woolworths, BWS, Big W and Caltex Woolworths fuel outlets. The range of Woolworths credit cards also offer additional value and rewards, but remember to weigh up the costs of these cards and compare a range of options so that you can find the right fit for your spending habits and needs.

FAQs about the Woolworths Rewards program

Want to know more about Woolworths Rewards? Below, we've included answers to some common questions. If you have another question, check out our complete guide to Woolworths Rewards FAQs or leave a comment below.

Pictures: Shutterstock

Back to top
Was this content helpful to you? No  Yes

Related Posts

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.

95 Responses

  1. Default Gravatar
    DorothyFebruary 28, 2019

    What can I get from my rewards points?

    • finder Customer Care
      JeniMarch 2, 2019Staff

      Hi Dorothy,

      Thank you for getting in touch with Finder.

      You can save at the check out since you’ll automatically save $10 on your next eligible shop at Woolworths or BWS when your balance reaches 2,000 points. You may also save your points for Christmas so you can save more for the said season. If you are a Qantas member, you may also convert your Woolworths Rewards points to Qantas points to use for shopping, booking flights and hotels etc.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  2. Default Gravatar
    DianeFebruary 26, 2019

    I have over $4000

    • finder Customer Care
      JohnFebruary 27, 2019Staff

      Hi Diane,

      Thank you for reaching out to Finder.

      The page we are on offers you a way on how to join Woolworth as well as instructions on converting your Woolworths $ into Qantas points. You can manage your account better by visiting the Woolworth page and creating and logging into your account. Hope this helps!

      Cheers,
      Reggie

  3. Default Gravatar
    PamFebruary 25, 2019

    The promotion that is now on spend $100 to get 15000points does this go on my card to spend in store

    • finder Customer Care
      NikkiFebruary 26, 2019Staff

      Hi Pam,

      Thanks for getting in touch! Yes, any points you earn will go to your card that you can you use to spend in partner stores. Hope this helps!

      Best,
      Nikki

  4. Default Gravatar
    JimFebruary 5, 2019

    Do Woolworths reward points expire at some stage?

    • finder Customer Care
      JoshuaFebruary 10, 2019Staff

      Hi Jim,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      Yes, Woolworths reward points expire. If you haven’t used or scanned your Rewards card or have completed an online transaction for 18 months, then any unused Points balance of fewer than 2000 Points (i.e. less than $10 Woolworths Dollars) will expire.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  5. Default Gravatar
    JanJanuary 31, 2019

    How do I redeem points and use for shopping at Woolworths

    • finder Customer Care
      JeniFebruary 2, 2019Staff

      Hi Jan,

      Thank you for getting in touch with finder.

      Kindly log in on your Woolworths Rewards online account and choose your redemption setting to automatic savings. If your balance has hit 2000 points, you’ll have the option to save $10 on your shopping at Woolworths when you scan your Woolworths Rewards card and check out.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  6. Default Gravatar
    EileenJanuary 28, 2019

    I have received an SMS telling me my points are about to expire and I need to spend them or lose them and gives me a link to use to purchase I decided on a IPhone X is this genuine from Woolies? It seems I am agreeing to pay an amount each month which doesn’t seem right

    • finder Customer Care
      JeniJanuary 30, 2019Staff

      Hi Eileen,

      Thank you for getting in touch with finder.

      It is best that you check how much points you got and the cost of the iPhone X. Basically, you will be paying the difference on a monthly basis if your points are insufficient. Kindly log in on your Woolworths Rewards account online to know other options on redeeming your points if you don’t consider getting an iPhone X.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  7. Default Gravatar
    RomelaDecember 14, 2018

    I am responding to a message that I received on my phone. I was told that I had a reward and click to claim. I could not do this on my phone and need to know how to claim my reward, thanks.

    • finder Customer Care
      ValDecember 19, 2018Staff

      Hi Romela,

      Thank you for reaching out to finder. Did you receive the message via text message or email? Usually when there are updates given by Woolsworth such as rewards, bonus points or current offers – these are shared via email. If you have received this via email, all you have to do is log in to the email registered with Woolsworth and click to claim the reward.

      If still you are unable to redeem, kindly get in touch with Woolsworth by phone on 1300 10 1234 and follow the prompts. Please keep your rewards card handy so you can enter your 13-digit card number when prompted before getting additional information.

      Cheers,
      Val

  8. Default Gravatar
    wallaceDecember 13, 2018

    How do we redeem our Christmas club points at Woolworths checkout?

    • finder Customer Care
      CharisseDecember 16, 2018Staff

      Hi Wallace,

      Thanks for reaching out to finder.

      If you chose to bank all your savings for your Christmas shop, your banked Woolworths Dollars will come off your shop automatically when you choose in increments of $10.

      To get $10 off your shop, you must spend at least $10 in store or online at Woolworths, BWS or BIG W.

      I hope this helps.

      Cheers,
      Charisse

  9. Default Gravatar
    LeanneApril 19, 2018

    Do the petrol discounts expire after a month from the initial shopping purchase, like Coles shopper docket petrol vouchers do? I never know if i will get my 4 cent discount for petrol on any given day. Do I need to make a minimum purchase each month to get my discounted purchase? Could you please explain how the petrol discount works and how I can keep track of my petrol discount credits
    Regards
    Leanne

    • finder Customer Care
      NikkiApril 19, 2018Staff

      Hi Leanne,

      Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?

      Please see below the answers to your inquiry.
      Do the petrol discounts expire after a month from the initial shopping purchase, like Coles shopper docket petrol vouchers do?
      – Yes, you’d have to present a receipt with at least $30 or more in one transaction within 28 days to get 4c/litre for petrol discount.

      I never know if I will get my 4cent discount for petrol on any given day.
      Could you please explain how the petrol discount works
      :

      To receive a fuel discount of 4c per litre, spend $30 or more in one transaction at Woolworths and scan your registered Woolworths Rewards card within 28 days at any Caltex Woolworths co-branded fuel outlet. 

      and how I can keep track of my petrol discount credits:

      The simplest way to do this is to check your receipt. You’ll see your total balance and a message letting you know if your balance has hit 2000 and you’ve earned $10 off a future shop.
      
You can also track your balance online at woolworthsrewards.com.au, through the Woolworths app, or by calling Woolworths on 1300 10 1234 and following the prompts.

      Do I need to make a minimum purchase each month to get my discounted purchase?

      Unless you change your redemption settings , you’ll automatically get $10 off a future shop each time your balance hits 2000 points. To redeem your saving, simply spend $10 or more on eligible purchases^ in store or online at a Woolworths supermarket or BWS store (excluding Tasmania) and scan your Woolworths Rewards card. You cannot redeem your $10 saving in fuel outlets.

      Hope this helps! Feel free to message us anytime should you have further questions.

      Cheers,
      Nikki

  10. Default Gravatar
    michelleSeptember 13, 2017

    can i use a docket for my fuel discount and also use my rewards card to gain points on the same sale?

    • Default Gravatar
      JonathanSeptember 14, 2017

      Hello Michelle,

      Thank you for your inquiry.

      Yes, you can but the petrol station has to be Woolworths-Caltex branded. This means that if you see Star Mart or Star Shop then you will only receive the fuel discount.

      You may check the Terms and Conditions of Woolworths Rewards Program on their website for further details.

      Hope this helps.

      Cheers,
      Jonathan

Ask a question
Go to site