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What you need to know about the Woolworths Rewards program

Find out how to earn Qantas Points at the supermarket, get cash off your next shop and save on fuel with Woolworths Rewards.

This loyalty program rewards you when you shop at Woolworths supermarkets and BWS, earning reward points per $1 spent with program partners when you scan or provide your membership number. These points can be redeemed for cash off your next shop at Woolworths or converted to Qantas Points.

Use this guide to learn more about the program, including how to join, how to earn points, what rewards are available and the common questions people ask about Woolworths Rewards.

How to join Woolworths RewardsWoolworths Rewards logo 150x150

There is no cost to join Woolworths Rewards and you can sign up through the website in a few minutes by following these steps:

  1. Provide your name, email address, phone number, date of birth and a password for the Woolworths Rewards Website.
  2. Provide a mailing address for your Woolworths Rewards card.
  3. Confirm your details and click on "Join Woolworths Rewards".

After that, you'll be emailed confirmation of your membership. You can then print out a temporary membership card if you want to start earning points straight away. Your actual card will arrive within seven days.

Alternatively, you can also apply to join Woolworths Rewards in a participating store. When you do this, you'll get a temporary, cardboard membership card that you can scan to earn points. You'll then need to complete your account activation online by following the steps above.

How do I earn Woolworths Rewards points?

There are three ways you can earn points for your spending at Woolworths supermarkets or BWS:

  • Shopping in person. Swipe your Woolworths Rewards membership card at the register before you pay and you'll earn 1 point per $1 spent. Note that if you forget to swipe your card at the checkout, you won’t be able to earn rewards for that purchase.
  • Shopping with your phone. You can also earn points by scanning a digital version of your membership card via the Woolworths app. You’ll just need to download the app to your smart phone or device and add your membership card information under the "More" section. Once these details are saved, you just need to click "show barcode" when holding your phone up to the register.
  • Shopping online. If you buy your groceries through Woolworths Online, you’ll be asked to fill in your Woolworths Rewards details as part of the payment process.

What purchases don't earn points?

You can only earn Woolworths Rewards points on "eligible purchases", which includes most everyday items you'll buy at Woolworths or BWS. Purchases that are not eligible to earn points include smoking products, gift cards, mobile recharge, Woolworths Mobile, travel cards and tickets, delivery charges, internet cafes, Woolworths flowers, Carpet Care, lottery products and purchases using Caltex Starcard.

Bonus points and special offers

Woolworths Rewards provides bonus point offers and other promotions at different times through the year. Current offers are usually shared by email or through the Woolworths app. As well as personalised offers, you’ll also receive member-only deals and exclusive offers in-store, online and via email.

Woolworths Rewards and Woolworths credit cards

Woolworths also offers two credit cards that earn reward points for your everyday spending and double as your Woolworths Rewards membership card. We've highlighted the key details for each card below:

  • Woolworths Everyday Platinum. This credit card offers 3 points per $1 spent on Woolworths brand products, 2 points per $1 spent at participating Woolworths Groups stores and 1 point per $1 spent elsewhere. These points are then converted to a shopping card that you can use across participating Woolworths group stores.
  • Woolworths Qantas Platinum. This card earns 1 Qantas Point per $1 spent up to $2,500 per statement period, then 0.5 points per $1 spent for the rest of that statement period. It also includes complimentary travel insurance and exclusive platinum card offers.

Comparison of Woolworths Credit Cards

Rates last updated September 27th, 2017
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
Woolworths Everyday Platinum Credit Card
19.99% p.a.
0% p.a. for 14 months
$0 p.a. annual fee for the first year ($49 p.a. thereafter)
Receive a $50 eGift Card when you apply by 31 December 2017 and make an eligible purchase by 31 January 2018.
Woolworths Qantas Platinum Credit Card
20.49% p.a.
0% p.a. for 14 months
$99 p.a. annual fee for the first year ($169 p.a. thereafter)
Receive 16,000 bonus Qantas Points if you apply by 30 September 2017 and make an eligible purchase by 31 October 2017.

Compare up to 4 providers

qantas airplaneWhat rewards can I redeem with my Woolworths Rewards?

Choose any of the following to get the most out of your Woolworths Rewards:

  • Save at the checkout. You’ll automatically save $10 on your next eligible shop each time your balance reaches 2,000 points.
  • Stock up your points. If you don’t want to redeem rewards each time you reach 2,000 points, you can opt to bank your points to save for events such as Christmas or birthdays when you know you’ll be spending more.
  • Convert to Qantas Points. You can convert your Woolworths Rewards to Qantas Points in amounts of 2,000 Woolworths Rewards for 870 Qantas Points. This is an earn rate of 0.43 Qantas Points per $1 spent. There is no minimum spend required to earn Qantas Points, whereas the old Everyday Rewards system required cardholders to spend $30 to convert points to Qantas. Please allow up to 7 days for your Qantas Points to appear in your account.

How many Qantas Points can I earn at Woolworths?

If you regularly shop at Woolworths or BWS, Woolworths Rewards could help you get extra value from your spending. The range of Woolworths credit cards also offer additional value and rewards, but remember to weigh up the costs of these cards and compare a range of options so that you can find the right fit for your spending habits and needs.

Pictures: Shutterstock

Frequently asked questions about the Woolworths Rewards program

You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select "My Account" to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

If you want to convert your Woolworths Rewards into Qantas Points, you’ll need to follow these instructions:

  • Login to your Woolworths Rewards account.
  • Select "My Account".
  • Select "Redemption Settings" and follow the prompts to choose "Qantas Points".

It should take up to 7 days for Qantas Points to appear in your account.

You can register for a new Woolworths Rewards card via the Woolworths Rewards website. It can take up 10 working days for your new card to arrive.

You can change your address by logging in to your Woolworths Rewards account and going through the following steps:

Go to:

  1. My Account
  2. My details
  3. Mailing address

You can link your frequent flyer account with your Woolworths Rewards account in two ways:

Online

Log in online at woolworthsrewards.com.au, select "My Account" in the top right corner and then "Cards and accounts". Navigate to "Link your Qantas Frequent Flyer membership". Make sure to have your Qantas Frequent Flyer membership number handy.

Over the phone

Contact Woolworths Rewards on 1300 10 1234 and select option "1". Again, make sure to have your Qantas Frequent Flyer account details on hand before you make the call.

Yes, you can by following these instructions:

  • Login to your Woolworths Rewards online account
  • Select "My Account", then"‘Cards and accounts"
  • Scroll down to ‘order a new card’
  • Select ‘Additional card’ with your rewards card number from the list

Once you’ve done this, you should receive an additional card and keytag with the same barcode as your existing card so that all of your points and rewards go into the one account.

Unfortunately, Woolworths can’t award any rewards points unless you scan your card at the checkout. If you want to get the most out of your Woolworths Rewards, make sure to swipe your card every time.

If your Woolworths Rewards card has been lost, stolen or damaged, you can order a replacement Woolworths Rewards card by logging into your account, clicking on "My Account" and then clicking on "Cards and accounts". Alternatively, you can contact Woolworths Rewards on 1300 10 1234. Make sure to have your membership number and account name handy to quicken the process.

Yes, you can share your fuel discounts with up to five other registered Woolworths Rewards members. You’ll just need to link your account to theirs by logging in online, clicking on "My Account", then "Cards and Accounts" and following the prompts.

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Sally McMullen

Sally McMullen is a journalist at finder.com.au who is a credit cards, frequent flyer and travel money expert by day and music maven by night.

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77 Responses

  1. Default Gravatar
    michelleSeptember 13, 2017

    can i use a docket for my fuel discount and also use my rewards card to gain points on the same sale?

    • Staff
      JonathanSeptember 14, 2017Staff

      Hello Michelle,

      Thank you for your inquiry.

      Yes, you can but the petrol station has to be Woolworths-Caltex branded. This means that if you see Star Mart or Star Shop then you will only receive the fuel discount.

      You may check the Terms and Conditions of Woolworths Rewards Program on their website for further details.

      Hope this helps.

      Cheers,
      Jonathan

  2. Default Gravatar
    nolaMarch 1, 2017

    how do i find out how many points I have at any given time

    • Staff
      AnndyMarch 1, 2017Staff

      Hi Nola,

      Thanks for your question.

      You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select “My Account” to view your points.

      If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

      Cheers,
      Anndy

  3. Default Gravatar
    raymondJanuary 14, 2017

    how can i save my bonus dollars for christmas
    john

    • Staff
      AnndyJanuary 16, 2017Staff

      Hi John,

      Thanks for your question.

      To save your Woolworths Dollars for Christmas, simply login to your Woolworths account then choose ‘My Account.’ From there, select ‘Redemption Settings’ and follow the prompts.

      I hope this helps.

      Cheers,
      Anndy

  4. Default Gravatar
    saniyaJanuary 7, 2017

    I just joined the Woolworths Rewards program. How long does it take for the card to be delivered to my address?

    • Staff
      JasonJanuary 7, 2017Staff

      Hi Saniya,

      Thank you for your enquiry.

      You Woolworths Rewards card should arrive within 7 days. If it hasn’t arrived after 7 days, please contact Woolworths Rewards to follow-up on the card.

      Kind regards,
      Jason

  5. Default Gravatar
    brianJanuary 6, 2017

    how do i check my points balance

    • Staff
      AnndyJanuary 6, 2017Staff

      Hi Brian,

      Thanks for your question.

      There are several ways on how to track your Woolworths Rewards points:

      Online at Woolworths Rewards website – Just log-in to your account and you’ll be able to see your points balance at the top of the page.

      On your receipt – Each time you scan your card at the checkout, you will see your balance at the end of the receipt.

      By phone – You can directly call Woolworths on 1300 10 1234 and follow the prompts. Please keep your rewards card handy so you can enter your 13-digit card number when prompted before getting your balance points.

      Woolworths app – When you have installed a Woolworths app, you can check your balance by clicking ‘Woolworths Rewards’

      I hope this helps.

      Cheers,
      Anndy

  6. Default Gravatar
    johnNovember 17, 2016

    How do I check my Woolworths points balance??

    • Staff
      JasonNovember 17, 2016Staff

      Hi John,

      Thank you for your enquiry.

      You can get the instructions on how to check your earned Woolworths Rewards points at the “Frequently asked questions about the Woolworths Rewards program” portion on this page.

      You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select “My Account” to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

      I hope this helps.

      Cheers,
      Jason

  7. Default Gravatar
    October 31, 2016

    I have lost my rewards card and have been to the site to order a new one. It tells me that I am not registered so I tried to register but the site tells me that my email is already registered. What do I do to get a new card?

    • Default Gravatar
      GloJune 26, 2017

      How do I change my email address

    • Staff
      LiezlJune 26, 2017Staff

      Hi Glo,

      Thanks for your question.

      To change your email address, you need to log in to Woolworths Rewards website, then select ‘My Account’ from the top right corner then ‘My Details’. After amending your details, you select ‘Update details’ to save.

      I hope this has helped.

      Cheers,
      Liezl

    • Staff
      JasonNovember 1, 2016Staff

      Hi Maurice.

      Thank you for reaching out.

      You can request for a replacement card through phone. Please call 1300 10 1234 and follow the prompts. Be ready with you rewards card number and make sure that you have your current address listed in your account, as they will send the replacement card to the indicated address in your account.

      Cheers,
      Jason

  8. Default Gravatar
    ElliotOctober 25, 2016

    How do I convert my rewards card to one that collects points?

    • Staff
      AnndyOctober 27, 2016Staff

      Hi Elliot,

      Thanks for your question.

      If you were an Everyday Rewards member and have not received a replacement card when the Woolworths Rewards program rolled in last year, you’ll need to contact Woolworths Rewards on 1300 10 1234 to order a replacement card. Once you have the replacement card, you can already start earning points.

      Cheers,
      Anndy

  9. Default Gravatar
    ThomasOctober 20, 2016

    The above advice requires an account or membership number for a lost card. Since the card is lost, I don’t have that information.

    • Staff
      JasonOctober 20, 2016Staff

      Hi Thomas.

      Thank you for your inquiry.

      If your Woolworths Rewards card has been lost, you can order a replacement Woolworths Rewards card online by logging into your account using the email address that you’ve used during the registration, click “My Account” and then click “Cards and accounts”. Follow the prompts to order a replacement card.
      You’ll just need the membership number and account name if you’ll be requesting for a card replacement through the phone.

      Cheers,
      Jason

  10. Default Gravatar
    AnnaOctober 13, 2016

    I don’t have the rewards card yet and I was about to apply for this (I have a Flybuys card from Coles) but when I realised that the fuel discounts will be stored on my card, I decided against it! Very inconvenient! There are 3 people in my family and sharing 1 card with the rest of the family is not possible. With the Flybuys I still get the voucher along with the receipt and sitting on the kitchen bench so anyone can use it. And I don’t have to jump on the internet to check the expire date. This is probably something to think about. How about storing on the card and-just in case of different preference- printing on the receipt?

    • Staff
      MayNovember 4, 2016Staff

      Hi Anna,

      Thank you for your comment and honest feedback. Just in case if you want to check your options for rewards credit card, you can find them here.

      Cheers,
      May

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