Browse through a wide range of timeless and beautiful knitwear products from Wool Overs.
Wool Overs discount codes and vouchers for August 2018
Wool Overs Review | Pros and Cons
Pros
- Change of mind refunds available for up to three months. Wool Overs offers the opportunity for change of mind refunds for a period of up to three months.
- Six-month money-back guarantee. If the product you bought is damaged as a result of a manufacturer’s defect, you can get a refund within six months of the purchase date.
- Express courier service. For customers who can’t wait to receive their orders, Wool Overs lets you choose the express courier option to receive your items within one to five working days.
Cons
- No online chat. There is no online chat available for customers seeking help with their purchases.
Shipping guide for Wool Overs
It generally takes between seven and ten working days for orders to arrive in Australia. Wool Overs delivers through Australia Post, though an express courier service is also available if you want to receive your items within one to five days of purchasing. The items may take longer to arrive during peak periods such as Christmas. Orders under $275 have a delivery charge of $15 using Australia Post.
The express courier service costs $45 for orders valued up to $550. The shipping charge is free for orders that cost over $550.
Refunds, exchanges and returns for Wool Overs
If you want to return the product you bought from Wool Overs for any reason, you can do so within three months of purchase. The company offers exchanges or refunds as long as you return the item in its original condition. For products that are damaged, the product can be returned within six months of the purchase date. Take note that Wool Overs is not responsible for detergent or washing damage.
Wool Overs does not offer free return postage, so you will have to shoulder this cost if you wish to return an item.
About Wool Overs and its history
Wool Overs was founded in 1989 and came from humble beginnings. Today, it serves over 750,000 customers from around the world, with websites for customers from the UK, USA, Canada, Australia, New Zealand, France and Russia. With more than 160 styles available, Wool Overs has an impressive range to choose from.
