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Wix review for businesses

Looking for a hassle-free way to create a professional website? Wix is here to help.

Lily Jones
Lily Jones

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No matter what business you have or the industry you operate in, having a website is a tried and tested way to gain more visibility and, ultimately, more sales. Luckily, you no longer have to fork out for a web designer or even know the basics of coding to do this. Platforms like Wix provide easy-to-follow, step-by-step guides to creating websites, so you can do it completely by yourself. Here's everything you need to know before you get started.

What's in this guide?

  1. What is Wix?
  2. How to use Wix for business?
  3. Wix pricing and subscription options
  4. Wix vs Squarespace vs WordPress
  5. Step by step: How Wix works?
  6. Wix contact details

What is Wix?

Wix is an online platform that allows you to quickly and easily create a website with high-functionality, thanks to its user-friendly drag and drop features. It caters for beginners right through to experts, with the choice of quality templates or self-editing features. Once your website has gone live, you can monitor its performance through analytics and add SEO.

How to use Wix for business?

Building a website should be a top priority for almost all new and existing businesses. Here are just a few ways Wix can help you to promote your business successfully.

  • Latest advances in ADI (Artificial Design Intelligence) means Wix can design a functional website for your business in just a few clicks.
  • Built-in SEO features, including meta descriptions, customised URLs and 301 redirects, help your website reach those who need it.
  • Ecommerce capabilities allow you to set up shop online and sell directly to your users.
  • Market your business even more effectively with built-in email marketing, blogging features and easy social media integration.
  • Websites are easily optimised and accessible from most devices, no matter how big or small, so potential customers can find you while they're on the go.

Wix pricing and subscription options

Boasting nine different subscription plans, Wix panders to the individual blogger, small business or large enterprise. Read on to find out which plan works best for you.

Free plan

If you want to give Wix a try before committing to a subscription, sign up to its free plan. While you won't be able to customise your domain name, you'll have access to most other features the website offers. It's worth noting that file storage is capped at 500MB, bandwidth at 1GB and your website will be ad-supported on this plan.

Connect Domain

For just $6 a month, this plan allows you to connect your own domain name to your Wix site but comes with the same storage and bandwidth limitations you'll find in the free plan.

Combo Plan

Perfect for smaller businesses or individuals, this plan allows you to customise your domain name, enjoy an ad-free site, make use of 3GB of storage and 2GB of bandwidth as well as include 30 video minutes for just $13 per month.

Unlimited Plan

For $17 per month, Unlimited Plan users will unlock online store capabilities, 1 hour of video minutes and $300 of Ad Vouchers to use with Google AdWords, Bing Ads and local listings. You'll also get 10GB of storage and unlimited bandwidth.

VIP Plan

If you're happy to pay $39 per month, you'll benefit from 20GB of storage, unlimited bandwidth and 2 hours of video minutes along with VIP support and priority email responses.

Business and ecommerce plans

Larger businesses can choose one of the business account subscriptions offered by Wix. You can choose Business Basic ($23 per month), Business Unlimited ($27 per month) or Business VIP ($49 per month). A huge difference with these plans is that they allow online payments, 20GB+ of storage and 5+ hours of video minutes. If you're in need of something different, get in touch with one of the teams that can organise a customisable Enterprise Package for $500 per month.

Wix vs Squarespace vs WordPress

Using any of these three platforms will result in a well-made website, capable of advertising and marketing your business effectively. Which you use depends entirely on your own wants, needs and capabilities.

WixSquarespaceWordPress
Features
  • 500+ high-quality website templates.
  • ADI technology creates a website for you according to your industry.
  • App Market with more than 250 apps.
  • Built-in SEO tools.
  • Mobile and tablet optimisation.
  • Domain name registration for paid plans.
  • Library of images to choose from including Shutterstock media.
  • Google Analytics.
  • Create multi-language websites.
  • Ecommerce functionality.
  • 100+ website templates.
  • Up to 1,000 apps for seamless integration into your site.
  • Ecommerce functionality.
  • Unlimited file storage.
  • Large stock photography libraries with access to Getty images.
  • Mobile and tablet optimisation.
  • Self-hosted and hosted options.
  • Thousands of free templates.
  • Mobile and tablet optimisation.
  • A huge library where you can access media as well as store and edit your own media.
  • Multi-language websites.
  • Tens and hundreds of analytics tools are available.
  • SEO capabilities.
Price
  • Ad-supported free plan available with a Wix domain.
  • Personal plan options ranging from $6 to $39 per month.
  • Business plan options ranging from $23 to $500 per month.
  • Personal plan $22/month.
  • Business plan $35/month.
  • Basic commerce $40/month.
  • Advanced commerce $61/month.
  • Free plans available with limited features.
  • Personal plan $4/month.
  • Premium plan $8/month.
  • Business plan $25/month.
  • Ecommerce plan $45/month.
User support
  • Online help centre boasts thousands of tutorials and step-by-step guides.
  • 24/7 phone support for English speakers.
  • Callback request system for help in French, Italian, Spanish, Russian and Portuguese.
  • Email ticket system.
  • Live chat available.
  • Online help guides, webinars and forums.
  • WordPress forums.
  • No direct support from the site unless you're working with a WordPress developer.

Step by step: How Wix works?

Whether you choose to use the Wix Editor or ADI system, it's relatively simple to set up your Wix website. Here's your quick guide:

  1. Sign up and choose your subscription plan.
  2. Pick your preferred template.
  3. Customise your site with text, images and additional features.
  4. Integrate any apps.
  5. Add a blog (optional).
  6. Set up an ecommerce store (optional).
  7. Optimise your site for mobile and tablet use.
  8. Publish your site for everyone to enjoy.
  9. Drive traffic to your site using built-in SEO capabilities.

Wix contact details

Outside of its online tutorials, visual guides and forums, Wix can be contacted over the phone or via email. Both of these are ticketed systems, and callbacks in a number of different languages can be requested once you're logged into your account. Email queries will be answered within two to five business days. If you're a VIP user, you're guaranteed an answer within one business day.

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