Where can I pay my Woolworths credit card bill?

Information verified correct on April 27th, 2017

Macquarie Bank is the issuer of Woolworths credit cards, and gives cardholders many ways to make repayments.

Woolworths credit cards offer a range of store-specific benefits and rewards. They also come with standard credit card features and give you a range of options for making repayments. Here, we look at all the ways you can pay off your Woolworths credit card balance, whether you want to do it in person, with a cheque or online.

Where can I pay my Woolworths credit card bill?

You can pay off your Woolworths credit card in any of the following ways:

Payment methodProcess
In person at Woolworths or Big WYou can make repayments towards your Woolworths credit card by visiting any Woolworths supermarket or Big W store.
Direct debitYou can authorise direct debits to come from an approved Australian transaction or savings account.
BPAYYou can use a nominated transaction or savings accounts to make repayments via BPAY. The BPAY biller code for Woolworths is 17574, and your credit card number serves as the customer reference number.
ChequeYou always have the option of mailing out a cheque along with a corresponding payment slip to the address you find on your credit card statement.
Mobile appYou can use the Woolworths Money app to make repayments towards your credit card. You can download this app from the App Store or Google play.

Woolworths and Macquarie Bank can make other methods of payment available at any time, so check your credit card statement for additional options that may be available to you.

What else should I consider when paying my Woolworths credit card bill?

Using a Woolworths credit card requires that you make timely repayments, so it’s important that you consider the following factors.

  • Processing time. The repayments you make toward your credit card account will not show up in your account immediately. It can take several days for the transaction to be processed, so don’t wait until your due date to make your repayments.
  • No repayments from overseas accounts. You cannot make repayments using an overseas account.If you’re overseas at the time a payment is due, you still have to make a repayment using one of the methods listed on your statement.
  • Payments in foreign currency. You have to make payments in Australian dollars, unless Macquarie Bank agrees to vary this condition. If the bank accepts a payment in a foreign currency, it will convert it to Australian dollars based on the standard exchange rate at the time of the transaction.
  • Direct debits. If you’re setting up direct debits, it is your responsibility to ensure that the nominated account has sufficient funds on the date of the scheduled transfer. If you have insufficient funds in your account, you could have to pay a direct debit dishonour fee to your financial institution as well as to Macquarie Bank.

Woolworths offers two credit cards, with different features that we’ve outlined below.

Woolworths Qantas Platinum Credit Card

This credit card is linked to the Qantas Frequent Flyer Program, and currently offers new cardholders 16,000 bonus points. You also earn 1 Qantas Points for every dollar spent on purchases and bill payments, with the potential for more points when you shop at partner merchants. This card comes with a balance transfer rate of 0% p.a. for 14 months. It charges an ongoing annual fee of $169, but you pay a discounted $99 annual fee for the first year.

Woolworths Everyday Platinum Credit Card

The Woolworths Everyday Platinum Credit Card gives you the ability to earn rewards in the form of Woolworths Shopping Cards. You can earn 3 points per dollar for selected products at Woolworths and BWS, 2 points per dollar for other items purchased at Woolworths and BWS, as well as partner stores such as Caltex and Dan Murphys, and 1 point per dollar everywhere else. These points convert to a Woolworths Shopping Card once every four months. This card also comes with a promotional 0% p.a. balance transfer offer for 14 months. It has an annual fee of $49 that is waived in the first year you have the account.

Paying your Woolworths credit card bill is easy with so many different options available. If you’re thinking of getting a Woolworths credit card, or already have one and want to make a change, comparing a range of other options will help you find the right card for you - and give you just as many payment methods.

Frequently asked questions

What is the minimum I have to repay each month?

This depends on the closing balance of your account at the end of a billing cycle, and it is usually a percentage of the closing balance.

How often to I receive statements?

You can expect to receive a statement once each month, unless no amount credits or debits in your account during the given statement period.

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10 Responses to Where can I pay my Woolworths credit card bill?

  1. Default Gravatar
    roy | November 10, 2016

    How do I pay an account online?

    • Staff
      May | November 10, 2016

      Hi Roy,

      Thank you for your inquiry.

      You can pay your credit card account through the mobile app using the ‘Woolworths Money On the Go’ app. You can download this app from the App Store or Google play.

      Other options are through BPAY, direct debit, sending a cheque and in person by visiting any Woolworths supermarket or Big W store.


  2. Default Gravatar
    Eileen | February 16, 2016

    Could you send me the address that I need to send my documents to for my new Woolworth credit card for proof of income Thank you Eileen Drake

    • Staff
      Debbie | February 17, 2016

      Hi Eileen,

      Thanks for your inquiry.

      Please refer to the address I’ve sent in your email.

      I hope this helps.


  3. Default Gravatar
    Sallie | February 27, 2015

    What bank or organisation can I pay my credit card by a deposit please

    • Staff
      Jonathan | February 27, 2015

      Hi Sallie, thanks for your inquiry!

      Payments for a Woolworths credit card (to Macquarie Bank limited) are currently supported through the following methods; direct debit, cheque, Bpay and at participating Woolworths and Safeway supermarkets branches.



  4. Default Gravatar
    Cheryl | August 30, 2014

    Can I make credit card payments at woolworths

    • Staff
      Shirley | September 1, 2014

      Hi Cherly,

      Thanks for your question.

      Please see this page on ‘Which bank can i pay my Woolworths credit card bill at?


  5. Default Gravatar
    Mark | April 12, 2014

    How do I pay my off my Woolworths everyday rewards Qantas credit card by Bpay. What is the biller code and what do I have to add to it to identify that I am paying off my account.

    • Staff
      Jacob | April 14, 2014

      Hi, Mark.

      According to Woolworths, ‘To instruct us to make a BPAY® payment, users must give us the following information:
      (a) the account number;
      (b) the amount to be paid;
      (c) the biller’s code number (found on the bill); and
      (d) the customer reference number (e.g. the account
      number with the biller).
      We will then debit your account with the amount of that BPAY® payment.’

      You can also look up the BPAY biller code through the BPAY website.

      Thanks for your question.

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