What is Netflix? Simple answers to the simple questions you were too afraid to ask
Do you find Netflix confusing? It happens to the best of us. Here’s a comprehensive Netflix 101 crash course to help you start streaming in style.
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
Netflix is an online streaming service which offers popular movies, TV shows, and documentaries users can watch over the internet. It has over 100 million members across 190 countries and began as a mail-order DVD rental service in 1997. The platform launched in Australia in early April of 2015 and has grown exponentially ever since. To get a better idea of what Netflix offers, compare it with other streaming services available Down Under.
Do I get a free trial?
Yes, Netflix lets you test-drive the platform for an entire month before charging you. However, you still need to enter your credit card details or PayPal information when you sign up. You can cancel your subscription anytime during your first free month. If you fail to do so before your trial expires, you will be automatically charged for the next month.
Netflix is pretty transparent when it comes to sending reminders as your trial nears its end, but it’s also a good idea to set a reminder for yourself so you don’t end up paying extra if you’re not enjoying the service.
How do Netflix subscriptions work? How much do they cost?
Netflix offers three levels of service to Australian customers. Here they are, as well as what they bring to the table. Essentially, the more you pay the more features you get.
How does the Netflix profile system work?
The Netflix profile system comes in handy when one Netflix account is used by more than one person. It enables you to set up a separate profile for each user, allowing them to save their own ratings and watch lists in order to receive personalised recommendations.
Then, you simply click on the icon with your name from the Netflix homepage and can enjoy a customised experience, without having to worry that other users will mess up your watch list or lose the place you’re at in a binge.
How does the Netflix "My List" feature work?
Netflix allows you to add titles you’re interested in to ‘My List.’ In other words, the feature helps you keep track of content you want to watch later. While browsing Netflix’s extensive catalogue, simply add titles that catch your eye to ‘My List’ and you’ll have easy access to them anytime.
How does the Netflix streaming system work?
Streaming content on Netflix is similar to watching a YouTube video – only the videos are much longer. To put it simply, the content is played at the same time as it is temporarily downloaded on your device, allowing you to watch it in real time. With slower internet connections, this can mean that videos will occasionally stop midway through streaming. That’s called buffering.
Thankfully, Netflix has made great advancements in streaming, so it can now ensure a smooth experience even on slower broadband plans. Moreover, the platform allows you to download titles from the library to your mobile devices to watch on the go instead of streaming on mobile data. That way, you don’t need to stress about burning too many GB on mobile or get frustrated with slow mobile connections.
What are Netflix ready devices?
Netflix can be streamed across almost any device with an Internet connection through either a traditional browser or an app. Some devices even come with the Netflix app already installed, so the setup process shouldn’t give you too much hassle. The list of devices compatible with Netflix includes game consoles, smart TVs, streaming media players, and more.
How does the Netflix app work?
Once the Netflix app is downloaded on a compatible device, you simply log in with your username and password. Just like in the web browser, you will be able to browse, stream, and add content to ‘My List’ to watch later.
As we’ve mentioned before, Netflix also allows you to download videos through the app when on a mobile device. Content available for download can easily be found through the “available for download” category within the app.
What is Netflix’s suggested Internet speed for better picture quality?
Streaming data can be quite taxing on many broadband plans. If you have a limit on your Internet usage, Netflix can quickly eat through your data in no time (depending on the size of the data plan). To stream good quality video, a reliable Internet connection is essential. Netflix has published this helpful connection table to help choose a plan:
- 0.5 Megabits per second - Required broadband connection speed
- 1.5 Megabits per second - Recommended broadband connection speed
- 3 Megabits per second - Recommended for SD quality
- 5 Megabits per second - Recommended for HD quality
- 25 Megabits per second - Recommended for Ultra HD quality
If you’re unsure of your internet speed, you can run a speed test to see what streaming quality your broadband can deliver. A lot of providers offer unlimited data plans – if that’s your case, you can breathe easy. Otherwise, you can always compare providers using our broadband comparison tool to make sure you get a plan with enough GB to watch all the content your heart desires.
Can I unsubscribe from Netflix?
You can cancel your Netflix subscription anytime, as the contract is on a month-to-month basis. Once you cancel, you will still have access to the platform until the end of your billing period. For example, if your billing day is the 15th of the month and you cancel on the 5th, you will still have 10 days left of streaming.
What content does Netflix Australia offer?
Netflix Australia has an impressive list of TV shows, movies and original productions that are sure to encourage lengthy binge-watching sessions. Some of the most popular shows on the service include 13 Reasons Why, Stranger Things, Black Mirror, The Crown, Daredevil, Narcos, Orange Is the New Black, and more. Besides, the service also offers tons of comedy specials, kids’ series, and documentaries.
Can I access the US Netflix library?
The Netflix library varies across the world due to licensing rights. That means that the Australian library, for instance, won’t look the same as the US library or the UK library. This doesn’t apply to Netflix original productions, which are available globally, but to shows owned by other companies that Netflix gets the streaming rights to.
As a result, the Australian content library, though generous, isn’t as large as the US one. It’s also important to note that some shows available internationally aren’t available in the US. For instance, Australians can stream the newest episodes from series like Riverdale and Dynasty as soon as they air in the US. Meanwhile, Americans won’t be able to stream them until the entire season drops on Netflix a few months after it wraps up.
If you’re keen to compare libraries or simply check out American Netflix, you can do so with by using a VPN service, a program that helps you to circumvent the geo-restrictions. However, note that streaming Netflix while using a VPN that disguises your location is forbidden by the platform’s terms and conditions, so proceed at your own risk.
Can't find your question? That's okay - post your question below and a friendly member of our staff will get back to you ASAP.
MORE STREAMING TV GUIDES
Latest streaming news
Mare of Easttown looks like appointment television.Read more…
Historical fiction meets sci-fi in this intriguing new HBO series, The Nevers.Read more…
This show is chaotic in the best way possible.Read more…
The stars are better off without us.Read more…
Don’t go quietly.Read more…
A mourning family finds hope when they meet a fellow griever… or do they?Read more…
More guides on Finder
Google Nest Hub 2nd Generation Review: While you were sleeping
Google’s Nest Hub benefits from better sound and Thread compatibility, but the much-hyped sleep tracking is too erratic to be truly trustworthy.
Which NRL team has the most free-to-air games in 2021?
How does your favourite team fare with its free-to-air share?
Netflix and freeze: One in three streamers experience buffering issues regularly
Streaming speeds are a major issue for many Australians, according to Finder, Australia’s most visited comparison site.
MasterClass: Courses delivered by recognised industry experts
Ignite your passion with exclusive training from your favourite celebrity experts with MasterClass.
What is a good Internet speed?
Follow our four steps to figure out what makes a good Internet speed for you and your household.
NBN 1000: Gigabit Internet in Australia
Gigabit Internet was introduced in Australia in May 2020 for people on certain NBN connection types.
How to watch ESPN’s 30 for 30 online and free in Australia
Find out how to enjoy some of the best sports documentaries around on ESPN's acclaimed 30 for 30 series.
How fast should my ADSL speed be?
Is your ADSL actually slow or is it as fast as it can go? Find out what ADSL speed to expect, and what you can do to boost your connection.
How much data does Zoom use?
Figure out how much your Zoom calls are eating up and how you can use less data.
Netflix Australia prices up again: What are the cheaper alternatives?
Australia's most popular streaming service is going to empty your pocket even more.
Stream the best and save
All the biggest shows and movies from HBO and more on-demand.
Try Amazon Prime Video's huge library for 30 days free.
Ask an Expert