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Westpac credit card complimentary travel insurance

A Westpac credit card with travel insurance offers you cover for overseas or interstate trips – here’s how it works.

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Westpac offers complimentary travel insurance on its platinum and black credit cards, with policies that cover domestic and international trips. Some Westpac cards also offer complimentary insurance for eligible items you buy.

These insurance policies are underwritten by Allianz Australia Insurance Limited (Allianz). Just like any insurance, there are conditions you need to meet to get cover and make a claim. That's why it's always best to read the policy document. But if you're after a snapshot, we cover some of the key details about Westpac cards that offer cover, the type of cover available and when you'll get it.

Have a question or need to make a claim right now? Call Allianz Global Assistance on 1800 091 710 (Australia) or +61 7 3305 7468 (overseas).

Which Westpac credit cards have complimentary travel insurance?

If you don't have a Westpac credit card yet, you can get complimentary travel insurance with a new platinum or black credit card. The length of cover you get depends on the card, as we’ve shown in the table.

CardInternational travel insurance for up to 6 months (Level 1 cards)International travel insurance for up to 3 months (Level 2 cards)Overseas transit accident insuranceDomestic interstate flight inconvenience insuranceRental vehicle excess insurancePurchase protection insuranceExtended warranty insurance
Westpac Altitude Platinum Card
Westpac Altitude Black
Westpac Altitude Platinum Qantas
Westpac Altitude Black - Qantas
Westpac Altitude Platinum Velocity
Westpac Altitude Black - Velocity

What this shows is that Westpac’s complimentary international travel insurance for Altitude Platinum and Black cards is separated into Level 1 and Level 2 categories. The key difference between these levels is the length of cover: you get up to 3 months with an Altitude Platinum card and up to 6 months with an Altitude Black card.

If you have a Westpac business credit card, check the complimentary insurance details here.

Have a Westpac credit card that’s not on this list? Check the terms and conditions available on the Westpac website to see if your card is eligible.

What’s covered by Westpac complimentary international travel insurance?

The cover you get is broken down into “benefits” based on what you can and can’t claim. Some claims also have an excess charge if your claim is approved, which you need to pay before you’ll get any money back.

To help you understand the cover available, we’ve put the key options for different types of claims into tables, with basic examples of when you might use the cover. But remember: you should always read the insurance policy booklet for complete details of the cover.

Keep in mind: Westpac complimentary international insurance is split into 2 levels for different cards. With a level 1 card (e.g. Altitude Black), you’ll get this cover for up to 6 consecutive months of overseas travel. With a level 2 card (e.g. Altitude Platinum), you’ll get cover for trips of up to 3 consecutive months. Remember to check your card level before booking a trip or making a claim – we’ve listed the levels for different cards in this guide. These details are also in the insurance policy booklet.

Medical, dental and emergencies cover with a Westpac credit card

BenefitOne example of when you'd use thisClaim limit for people under 81 years oldExcess payment (per claim)
Overseas emergency assistanceIf you get food poisoning overseas and have to see a doctor or change your travel plans.Unlimited$0
Overseas emergency medicalIf you become sick or injured overseas and have to pay for seeing a doctor or other medical professional.Unlimited$300
Evacuation and repatriationIf you become sick or injured overseas and need to be taken to a local hospital or one that's back in Australia.Unlimited$300
Overseas emergency dental expenses for spontaneous toothacheIf you’re overseas and have to see a dentist because of a toothache that’s not related to any other dental issues.Up to $2,000 per person$300
Hospital cash allowanceIf you’re treated as an in-patient at an overseas hospital for more than 1 full day (24 hours) because of a covered health issue, this allowance helps cover the extra costs.$100 per person per day, up to a maximum of $15,000 per person$300
Assault requiring hospital admissionIf you’re attacked and need to be treated as an in-patient at a hospital. Note that you need a written police report and written advice from the doctor or medical adviser that treated you to make a claim.$500 per person$0
Loss of incomeIf you or your spouse is injured overseas, gets treatment and experiences disability for at least 30 days after you return to Australia and have medical advice stating that you can’t return to work because of it.Your verified income, up to $1,000 per person per week for a cardholder and spouse, limited to 12 consecutive weeks and a maximum of $12,000 for all claims combined.$0
Additional expensesIf you or a companion is injured to the point of incapacity, you could claim extra accommodation or travel.Unlimited$300

Westpac complimentary international travel insurance for cancellation, delays and transport

BenefitOne example of when you'd use thisClaim limit for people under 81 years oldExcess payment (per claim)
Cancellation (specific situations only)If your journey is cancelled, disrupted or rescheduled because of your death or the unforeseen death of a partner, parent, sibling, child or other specified relative that lives overseas.Unlimited (within reason), except for the following:

  • Travel agents cancellation fees up to a maximum of $500 or 15% of the value of the travel (whichever is worth less)
  • Claims relating to the accidental death of a specified relative overseas are capped at $2,500 per person, up to $5,000 total
$300
Travel delayIf a flight was delayed by 6 hours or more and the airline didn’t offer compensation, you could claim food, accommodation or other eligible expenses.Up to $500 per person for meals and accommodation

($1,100 max)

$300
Alternative transport expenses

Note: Acts of terrorism and the financial collapse of the transport company are not covered.

If your transport is delayed or cancelled and it means you wouldn’t make it to a conference, wedding or major event booked before you left Australia, this helps cover the cost of reasonable travel expenses to get you there.Up to $3,750$300
Domestic pets (additional boarding costs in Australia)If your return home is delayed for a covered reason and it means you have to pay extra boarding fees for your cat or dog that lives in Australia, you could make a claim under this benefit.Up to $50 per 24 hours ($500 max)$0
Return home and resumption of journey following the death of a relativeIf a relative in Australia dies unexpectedly when you’re travelling, you could submit a claim to cover the cost.Up to $5,750 per person ($12,500 max)$300
Rental vehicle excessIf your overseas rental car is stolen or involved in an accident and the hire company agreement includes an excess that you need to pay, this cover can help with the cost.Up to $5,500$300

Luggage and personal items cover offered with Westpac credit card complimentary insurance

BenefitOne example of when you'd use thisClaim limit for people under 81 years oldExcess payment (per claim)
Luggage

Note: Different sublimits apply depending on the items and where your luggage is held.

If you're travelling and your phone is stolen from your pocket or a handbag you have on you.Up to $20,000 per person, with a maximum of $30,000 when travelling with family. There are the following sublimits:

  • Baggage, clothing, personal valuables, portable electrical equipment and binoculars: Up to $5,000 per item
  • Cameras and related equipment or accessories: Up to $5,500 per camera
  • Laptops and related equipment or accessories: Up to $5,500
  • Covered items left in a vehicle (not valuables): Up to $5,000
  • Valuables left in a vehicle or checked baggage: Up to $5,500 (Note: this sublimit only applies to laptops, tablets and phones when an airline employee directs you to check them in or place them in the overhead locker for the whole flight, without any notice)
$300
Travel documents, transaction cards and traveller’s chequesIf your passport is lost or stolen and you have reported it to the local police within 24 hours, you could claim the fees for reissuing it.Up to $550 per person, with a maximum of $1,250 when travelling with a spouse or dependants$0
Luggage delayIf your luggage is delayed for more than 12 hours and the airline (or carrier) is at fault, you can get reimbursed for essential items you need to buy during that time.Up to $800 with a maximum of $1,600 when travelling with a spouse or dependants$0

Hijacking, kidnap and personal liability cover offered with Westpac complimentary credit card travel insurance

BenefitOne example of when you'd use thisClaim limit for people under 81 years oldExcess payment (per claim)
Hijack

Note: This cover does not apply to hijacking that is classed as an act of terrorism.

If your flight or cruise was hijacked, this cover would apply for each day you are held captive (up to the limit listed).Up to $250 per person per 24 hours ($20,000 max)$0
Kidnap and ransom

Note: This cover does not apply to kidnapping in Mexico or any country or waters located in Central America or South America (south of the US), the Philippines or Somalia.

If you’re kidnapped while travelling and need to pay a ransom.Up to $100,000$0
Personal liabilityIf you’re involved in an accident and become legally liable to pay compensation for someone else’s injuries or damaged property (when the person doesn’t live with you), this helps cover the legal costs.Up to $2.5 million$0

Westpac credit card complimentary international travel insurance for death and funerals

BenefitOne example of when you'd use thisClaim limit for people under 81 years oldExcess payment (per claim)
Accidental deathIf you are injured overseas and die within 12 months because of that injury. Or if the plane or boat you’re travelling on disappears and you’re declared dead within 12 months.Up to $150,000 with the following sublimits:

  • $50,000 per cardholder
  • $25,000 per spouse
  • $25,000 per dependant
$0
Funeral expensesIf you die overseas and there is a funeral or your remains need to be brought back to Australia. Note that only some causes of death are covered.Unlimited (within reason)$0

What’s not covered?

Every insurance policy has details of when you will and won’t get cover. These details can be very specific, which is why it is important to always check your insurance policy documents.

To give you an idea, here are some of the key things you won’t be covered for with Westpac credit card complimentary international travel insurance:

  • Any epidemic or pandemic
  • Any act of war
  • Issues that come up because of alcohol or non-prescription drugs
  • Travel that’s for the purpose of medical treatment
  • If you’re over 81 or anyone relating to a claim is over 81
  • Changes to your plans due to regulations, prohibitions or intervention from a government or official body
  • If you or your partner gives birth during the trip (except if it’s due to injury or sickness)
  • Dangerous activities including rock climbing (with equipment), white water rafting, bungy jumping, off-piste snowboarding or skiing and quad or motorbike riding on a vehicle that has an engine capacity of 200cc or more

Keep in mind that countries and regions around the world currently have different restrictions and guidelines around the coronavirus pandemic. These can change, so it’s worth checking where you can travel before booking anything.

Want cover for COVID-19? Here’s what you need to know. And if you need cover for a skiing trip, bungy jumping or other overseas adventures, check out adventure sport travel insurance costs and conditions.

What do I need to do to use Westpac’s credit card international travel insurance?

To get international travel insurance cover through your Westpac Altitude Platinum or Black credit card, you’ll need to meet the following requirements:

  • Travel bookings. You need to use your eligible Westpac credit card to pay for at least $500 of your travel expenses before the start of the trip. You also need a return ticket. An easy way to meet these requirements is to use your card to pay for your overseas flights.
  • Australian residency. You must live in Australia and start and end your trip in Australia.
  • Age. You’ll be covered if you’re under 81 years of age. If you’re over 81 and want overseas travel insurance, there are some policies you can buy that give you cover up to the age of 100.

Does Westpac credit card travel insurance cover family members?

Yes, if you meet the eligibility requirements for cover on an upcoming trip, your spouse and dependants (i.e. children) can get cover under this policy when they’re travelling with you for at least half of your trip and meet the following requirements:

  • They need to live in Australia and start and end their journey in Australia
  • They need to have a return travel booking before they leave
  • At least $500 of their travel costs need to be paid for with your Westpac credit card before the start of the trip
  • They need to be under 81 years of age at the time they become eligible for the insurance

They also need to meet the same age requirements and other conditions of the insurance policy.

Pre-existing medical conditions

This complimentary international travel insurance only covers a few pre-existing medical conditions, with very specific requirements.

Here, we’ve summarised the key details for conditions that are covered. If you have any pre-existing condition, you should also look at the insurance document for full details or call Allianz on 1800 091 710.

Pre-existing medical conditionConditions for cover
AcneIf you have not needed treatment by a medical adviser in the last 3 months.
AllergiesIf you have not needed treatment by a medical adviser in the last 9 months and you don’t have any known respiratory conditions, such as asthma.
AsthmaIf you have not had an asthma attack that needed treatment from a medical adviser in the past 12 months.
Cataracts and glaucomaIf you have no ongoing complications, have not had an operation for it in the last 2 months and are not on a waiting list for an operation.
Coeliac diseaseIf your condition has not required treatment by a medical adviser in the last 6 months.
Diabetes/glucose intoleranceIf you were diagnosed more than 12 months ago and have not had any complications in the last 12 months.

You also need to have a blood sugar level reading between 4 and 12 or an HbA1C score of 9% or less.

You must also not currently be undergoing
treatment for kidney, eye or nerve complications.

Ear grommetsIf you have no current infection.
EpilepsyIf there are no underlying medical conditions (e.g. previous head trauma or stroke) and you have not had a seizure that required treatment from a doctor or other medical adviser in the last 2 years.
Gastric refluxIf it does not relate to a gastric ulcer or other underlying diagnosis.
GoutIf it has remained stable for at least 9 months.
Hiatus herniaIf no surgery is planned.
Hip or knee replacementIf your surgery was performed more than 9 months ago and was within the last 10 years.
Hypertension (high blood pressure)If you have no known heart conditions and your current blood pressure reading is lower than 165/95.
Pregnancy up to 26 weeks (including IVF)

Note: The insurance policy document has different details for people who are pregnant before they get cover and who become pregnant after they get cover. You’ll be eligible either way (up to 26 weeks), but make sure you read the relevant details.

If there are no existing complications related to the pregnancy.

🔥 Hot tip: The easiest way to find details in the insurance policy booklet is to open your digital copy and use the find tool (Ctrl+F or Cmd+F) to search for the terms (e.g. “Pre-existing medical conditions”).

What if I don’t meet the requirements or have a different pre-existing condition?

If you’re not sure whether your pre-existing medical condition will be covered, call Allianz on 1800 091 710 to check if you can get cover.

You can then apply to have an assessment of the condition over the phone or online at www.checkyourcover.com.au/westpac. The assessment costs $75 over the phone and $45 online. If you’re successful, you’ll get written confirmation from Allianz that your condition is covered.

But if you have pre-existing conditions that aren’t covered, you won’t be able to make a related claim if you've previously seen a doctor or other qualified professional about a condition that ends up causing issues overseas. It's the same for any physical, medical, mental or dental condition that you’re aware of before you travel.

Need cover for a pre-existing health condition? Check out travel insurance policies that offer cover for conditions including high blood pressure, high cholesterol and physical disabilities.

How to make a claim through your Westpac credit card complimentary international travel insurance policy

As soon as you think you’ll need to make a claim, contact Allianz Global Assistance so that they can give you specific information.

You can do this overseas by calling the emergency assistance number on +61 7 3305 7468 or in Australia by calling 1800 091 710. You can also email cardclaims@allianz-assistance.com.au but may have to wait longer for a response.

There are 2 main ways you can submit your claim:

OnlineOver the phone
  1. Go to https://claimmanager.com.au/westpac/agreement
  2. Confirm you have read the agreement and click on “Create a new claim”
  3. Fill in the details on the claim form and upload your supporting documents
  4. Use the “Save” button if you need to come back to the claim later.
  1. Call Allianz on +61 7 3305 7468 when you’re overseas or on 1800 091 710 when you’re in Australia.
  2. Tell them what’s happened and the type of claim or claims you want to make.
  3. Follow their instructions to complete the claim.

You will hear back about your claim within 10 business days, according to the online claims website.

What to include in your claim

Aim to include as much detail and supporting documentation as possible. It makes it easier for the insurer to look at the claim and your eligibility for a payout.

So when you're travelling with this cover, try to get as much written or photo evidence as you can for any claim you need to make. This could include the following:

  • A referral or letter from a doctor or other professional you see in relation to a claim
  • Official medical reports
  • Police reports
  • Photos of damaged items
  • Emails or letters from airlines that relate to a claim
  • Receipts or other proof of purchase

When you fill in the online claim form, you’ll also be asked for some key personal details, including part of your Westpac credit card number (to confirm you’re eligible for cover).

Tip: Use a travel wallet or online folder to keep all your important documents together. This could include your passport, itinerary, printed tickets, a copy of the Westpac card insurance policy booklet – plus anything that could become supporting documentation for future claims.

Other types of Westpac complimentary credit card travel insurance

Overseas transit accident insurance

  • What is it? Cover for accidents that happen when you're travelling overseas on a plane, train, cruise ship, bus or other eligible vehicle. You also get cover for related accidents that happen when you're boarding or leaving the transport.
  • When can I use it? If you have paid for the entire trip with your eligible Westpac credit card before you leave. If your partner or dependants are travelling with you for the whole trip, they'll also get cover.
  • Is there an excess cost? No, you don't need to pay an excess for any claims but there are limits to how much you can get paid out. For example, the loss of one hand or foot has a maximum benefit of $250,000.

Interstate flight inconvenience insurance

  • What is it? Cover for specific issues that come up when you're travelling to a different state or territory in Australia. This can include costs relating to cancelled return flights, flight delays of 4 hours or more, delayed or lost luggage and funeral expenses.
  • When can I use it? You’ll get cover for up to 14 days in a row if you have paid for the entire trip with your eligible Westpac credit card. Your spouse and any dependants can also get cover when you have used your Westpac card to pay for their return travel and they will be with you for at least half the trip.
  • Is there an excess cost? There is a $300 excess for claims that relate to cancellation or luggage (except for delayed luggage). There are no excess costs for other claims but there are maximum claim amounts, which vary depending on the type of claim.

Rental vehicle excess in Australia insurance

  • What is it? Cover for damage or theft of a car or other vehicle you have hired in Australia, up to a maximum of $5,500 (or less if the amount specified in your rental vehicle agreement is lower).
  • When can I use it? If you have paid for the vehicle hire with your eligible Westpac credit card and the vehicle hire agreement lists an excess cost.
  • Is there an excess cost? There is a $300 excess for each claim you submit.

How to make a claim under one of these policies

Call Allianz on 1800 091 710. You can also get a claim form online at https://travel.agaassistance.com.au/nacb2c/westpac/make-a-claim and email it to cardclaims@allianz-assistance.com.au.

Westpac credit card complimentary insurance for shopping

Westpac credit cards give you access to other types of insurance, which are also provided by Allianz. Below is a snapshot of the different types.

Purchase protection insurance

  • What is it? Cover for the cost of a new item that is stolen, accidentally damaged or lost. It covers most household and personal items such as laptops, shoes, jewellery and glasses. Exclusions include second-hand items, perishables, cash, computer software, vehicles and items you’ve accidentally left in a hotel after checking out.
  • When can I use it? If you use your eligible Westpac credit card to pay for covered items, this insurance will apply for the first 4 months from when you get them. This cover is available for personal items bought anywhere in the world, including gifts if the person they are given to is a permanent Australian resident.
  • How can I make a claim? You need to show proof that you own the item and report the loss, theft or damage to the local police or relevant authorities (such as the office of a transport company). Ideally, you should get written confirmation of this report. Then, call Allianz on 1800 091 710 or submit your claim through the Allianz online claim portal.
  • Is there an excess cost? An excess of $300 per claim applies. There are also maximum claim amounts, which vary depending on the item, with a yearly maximum of $135,000 for all claims.

Extended warranty insurance

  • What is it? Cover that doubles the manufacturer's warranty for items bought in Australia, up to a maximum period of 2 years. For example, if you bought a laptop with a 12-month manufacturer's warranty and it stopped working for no reason after 12 months, you could make a claim under this cover.
  • When can I use it? If you used your eligible Westpac credit card to pay for an item worth up to $20,000 and it came with an Australian manufacturer’s warranty of between 7 days and 5 years. You can make a claim if something happens after the original warranty period has ended.
  • How can I make a claim? Call Allianz on 1800 091 710 or submit your claim through the Allianz online claim portal at https://claims.agaassistance.com.au/.
  • Is there an excess cost? An excess of $300 per claim applies. There are also maximum claim amounts, which vary depending on the item.

Don’t have complimentary insurance on your credit card yet? Compare Westpac credit cards or check out other cards that offer insurance.

Westpac business credit card complimentary insurance options

All Westpac business credit cards offer complimentary unauthorised transaction insurance to help protect you if an additional cardholder uses the account for something that's not allowed.

You can also get complimentary insurance for travel and shopping depending on the Westpac business credit card you choose. Here’s a look at your options:

CardInternational travel insurance for up to 6 monthsInternational travel insurance for up to 3 monthsOverseas transit accident insuranceDomestic interstate flight inconvenience insuranceRental vehicle excess insurancePurchase protection insuranceExtended warranty insurance
Westpac Altitude Platinum Card
Westpac Altitude Business Gold Mastercard
Westpac BusinessChoice Rewards Platinum Mastercard
Westpac BusinessChoice Everyday Card

Want a credit card for your business? Compare a wide range of cards that offer insurance, rewards and other perks.

Frequently asked questions

Does Westpac credit card international travel insurance cover coronavirus?

No. Coronavirus is a pandemic and, like most travel insurance policies, this one does not offer cover for epidemics or pandemics.

We know how confusing the coronavirus situation can be, which is why Finder has a whole guide covering questions about this pandemic and travel insurance.

Can I get proof of my cover?

Yes. If you’re going on a cruise or tour that requires proof of insurance, you can get a letter of eligibility online.

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153 Responses

  1. Default Gravatar
    AlfredDecember 8, 2021

    I have a Westpac black card and I would like to ask if aCar rented in Australia excess is covered for a person over 80 years of age?

    • Avatarfinder Customer Care
      ChrisDecember 15, 2021Staff

      Hi Alfred,

      The complimentary travel insurance attached to the Westpac Black Cards (Altitude Black, Qantas Black and Earth Black credit cards) applies only to overseas/international travel. So, I’m afraid that Car Rental Excess in Australia is not covered. As outlined above under the eligibility requirements section, the complimentary overseas travel insurance is only for cardholders who are 80 years old and under who also meet the other three conditions mentioned.

      You can take a look at our domestic car rental excess insurance page if you’d like to find out more on how you could cover your excess in the event of an accident. Of course, it’s always wise to contact the brand to confirm the level of cover you can get and discuss the eligibility requirements/T&Cs before getting insurance.

      Hope this helps.

      Cheers,

      Chris

  2. Default Gravatar
    AlbertAugust 2, 2019

    I am a holder of a Westpac Altitude Platinum Credit Card.
    On the 24/8/19 I will be travelling with my wife to Italy and Hungary until 14/9/19.
    On the 19th of August I will be 81 years old.
    Am I cover through the Westpac Credits Cards Complimenatry Insurance Policy with Allianz Insurance?
    I have already paid tickets, hotels etc using the card $ 3500 for myself.
    I would appreciate your advise.
    Thank you

    • Avatarfinder Customer Care
      FayeAugust 3, 2019Staff

      Hi Albert,

      Thanks for contacting Finder.

      You are eligible for complimentary overseas travel insurance if you meet the requirements below.

      • You are not over 80 years of age when you first qualify for coverage by meeting the three conditions above.
      • You permanently reside in Australia, or you currently reside in Australia and hold a valid 457 Visa.
      • You spend $500 or more on prepaid travel costs (e.g. return travel ticket, airport or departure taxes, prepaid overseas accommodation, or travel itinerary items) before departing Australia, and charge these costs to your eligible Westpac credit card.
      • You have a return overseas travel ticket before leaving Australia.

      I’m afraid you can’t take advantage of the complimentary overseas travel insurance since you’ll be travelling at 81 yrs old so you may want to consider getting travel insurance for over 80. You may compare each brand through its policy type at maximum age. If you want to know more about the policy click the ‘Get quote’ button.

      Please ensure you review the relevant PDS/T&C when comparing your options. You can also contact the provider if you have specific questions.

      I hope this helps.

      Kind Regards,
      Faye

  3. Default Gravatar
    EmmaAugust 5, 2018

    Hi,

    Looking to book a holiday to Hong Kong with my husband. Our hotel will come to just under $1,000 which we will be prepaying. Just wondering for him to be covered by insurance, is it $500 each I need to spend (so $1,000 in total) or does $500 satisfy for both of us?

    The wording of the policy isn’t very clear.

    Also, would I be able to prepay through paypal?

    Thanks,
    Emma

    • Avatarfinder Customer Care
      JeniAugust 15, 2018Staff

      Hi Emma,

      Thank you for getting in touch with finder.

      Regarding your enquiry, please note that your dependent, your husband, must spend $500 or more on prepaid travel costs (e.g. return travel ticket, airport or departure taxes, prepaid overseas accommodation or travel itinerary items) before departing Australia, and he charges these costs to your eligible Westpac credit card to be covered.

      You must pay directly using your Westpac credit card and meet the eligibility requirements outlined in this page to be eligible for this complimentary insurance.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  4. Default Gravatar
    SalJuly 2, 2018

    My question is in relation to Westpac black card. While travelling within Australia, is there a minimum spend on card towards the trip before you leave to qualify for the travel insurance? Specifically car hire insurance?

    • Avatarfinder Customer Care
      JeniJuly 7, 2018Staff

      Hi Sal,

      Thank you for getting in touch with finder.

      As per Westpac, domestic trips are not covered with the complimentary travel insurance however they have this “interstate flight inconvenience insurance policy” that would cover you. It doesn’t require any minimum spend to qualify for this policy, also your return flights must be charged to your Westpac credit card. You’ll be covered up to 14 days of your domestic trip.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  5. Default Gravatar
    DiggerMarch 23, 2018

    Am I correct to assume that the damage waiver cover can replace the damage waiver insurance usually offered by the car rental companies? i.e. excess damage cover?

    • Avatarfinder Customer Care
      JoshuaMarch 27, 2018Staff

      Hi Digger,

      Thanks for getting in touch with Finder.

      The answer to your question is yes. However, in most cases, the damage waiver cover of car rental companies may not be enough to cover all your expenses. As mentioned on our review on rental car insurance excess, “Car rental companies will typically offer their customers excess reduction cover, which can also be referred to as an excess waiver or damage waiver. This type of policy, as the name suggests, reduces the amount of excess you will have to pay in the event that your rental car is damaged. While this reduces your excess from a significant amount to something much more manageable, you could still have to pay an excess of up to $1,000.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

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