Website Terms and Conditions (Goods)

- Your first template is free
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If your eyes automatically start glazing over when you hear the words 'terms and conditions', you're not alone. But even though it may not be the most exciting section, a Website Terms and Conditions page helps protect your rights and limits your liability. Plus, Australian Consumer Law requires you to have one if you have an online store or sell goods and services on your website.
Not a lawyer and have no idea where to start? We've got you. We found a bunch of terms and conditions templates that can help get your website up to scratch fast (so you can focus on the fun bits of running an online store).
Website Terms and Conditions (also known as Website Terms of Use) set out the rules for people using your website. They are a detailed legal notice stating the terms that visitors of your website, subscribers to your services or purchasers of your products must agree to. They include how users can use your website, what's prohibited and a disclaimer to limit your liability for your website.
Below, you can see an example of what a Website Terms and Conditions of Use might look like. We got this sample through Lawpath, where you can download your first document completely free.
If you are selling anything online, Australian Consumer Law requires you to have terms and conditions for your website. This includes transacting sales via an online store or advertising products and services.
Your Website Terms and Conditions sets out what you expect of your website users and what they can expect from your business in return. There isn't always a legal requirement to have terms and conditions posted.
A Privacy Policy, on the other hand, deals with how you collect visitor and customer information on your website. This includes the confidentiality of information such as email addresses and browsing activity. All Australian websites are required to have a Privacy Policy if any customer or visitor information is collected.
You could choose to include details of your Privacy Policy in your Website Terms and Conditions, however, best practice is to also have a separate Privacy Policy. This ensures it is easy to find on your website for visitors to read.
Website Terms and Conditions can often become lengthy affairs which are seen as a "catch-all" for all your legal disclosure requirements. As a guide, these are some key points that you can include in your website's version.
While having terms and conditions posted on your website will not protect you from being sued, it will provide a certain level of protection and potentially limit your liability in some situations.
One thing to keep in mind is that, once your website is online, your content becomes available internationally. This is regardless of whether you provide products or services outside of Australia or not.
You can't limit who visits or uses your website, which means there are limits to the protection offered by your Website Terms and Conditions. Other countries may apply their local laws despite any condition stating the jurisdiction of your terms to be Australia on your website.
The majority of businesses can protect themselves by using a standard Website Terms and Conditions template. If the product or service you're offering is unusual or you're aware of a specific risk to your business, then you might want to consider legal advice.
A professional set of terms and conditions are an important part of running a business. Put yourself in your customer's shoes and make sure your terms are easy to understand, clearly visible and unique to your business.
Here are some general guidelines to help you write your Website Terms and Conditions:
Ideally, you should also provide an opportunity for the visitor to click "I agree" to the terms along with a way for you to record this.
With a document that can easily get up to double digits in page numbers, it's best to leave the contents up to the experts. Fortunately, there are several places you can find free or reasonably priced templates online that include the necessary legal jargon and nothing of importance is left out.
Here's where you can find legal documents and templates online:
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