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Webjet Multi-Trip Travel Insurance

Cover unlimited trips in a 12-month period with WebJet Multi-Trip travel insurance.

Webjet Multi-Trip Travel Insurance provides policyholders with comprehensive travel insurance, year round. Multi-Trip Travel Insurance offers policyholders a large number of benefits and is a cost-effective and efficient way for frequent flyers to protect themselves.

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Brands Product Product Details Apply
Webjet Travel Insurance Multi Trip

Unlimited overseas emergency expenses

Unlimited cancellations and lost deposits

$5 million personal liability

$5,000 luggage and personal effects

$5,000 cover for travel documents and credit cards

$25,000 cover for permanent disability

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What does the Webjet Multi-Trip policy cover?

Webjet Multi-Trip Travel Insurance covers policyholders for all of the essentials, while also making the policy affordable for you to keep all year round. With your multi-trip policy, you can remain covered for unlimited journeys in a 12 month period. The maximum length of an eligible leisure trip is 37 days and the maximum eligible period for a business trip is 90 days.

Webjet Multi-Trip Insurance covers:

  • Cancellation fees and lost deposits. If your journey is cancelled or shortened because of circumstances beyond your control, Webjet Travel Insurance will pay for cancellation fees and prepaid deposits you have made for travel and accommodation bookings. This includes travel agent fees and the reimbursement of frequent flyer reward points.
  • Overseas emergency medical assistance. Covers access to a medical adviser for emergency medical treatment, the cost of sending messages to update family or your employer back home, unlimited reasonable expenses for emergency hospitalisation, the cost of organising your medical transfer or evacuation and the cost of funeral expenses if required.
  • Overseas emergency medical and hospital expenses. Covers reimbursement for unlimited reasonable hospital expenses incurred before your return to Australia in the event of illness or injury. Includes cover for emergency dental work up to $1,000 on normally sound teeth.
  • Additional expenses. If you are unable to travel because of illness or injury, Webjet Travel Insurance can reimburse you for additional accommodation and travel expenses. This feature also provides cover for additional expenses if your travelling companion is ill or injured. Reasonable accommodation and travel expenses for a travelling companion or relative are also covered, so they can stay near you and escort you.
  • Luggage and personal effects without depreciation. If your luggage or personal items are lost, stolen or damaged, your travel insurance will pay the repair or replacement costs without deducting any depreciation costs of the items. Your insurance will not pay more than the original value of the items. This feature includes $3,000 cover for personal computers, video recorders or cameras, $1,000 for mobile phones and $750 for all other items.
  • Service provider insolvency. Your travel insurance can reimburse you for the value of unused travel, transport and accommodation arrangements that cannot be refunded after the insolvency of your travel services provider. You are also covered for the reasonable costs to reschedule your journey, to a value not greater than the cancellation fees or lost deposits you would have incurred.
  • Rental vehicle excess. If you are liable for the loss of or damage to a rental vehicle, your travel insurance can pay the excess amount or pay for the repairs, whichever is less. You can also be covered with a $500 benefit to return the rental vehicle to the depot if you are certified as medically unfit to do so. This is an optional benefit that will incur an additional premium should you decide to add it to your plan.
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What is not covered by the Webjet Multi-Trip policy?

In some cases, you will not be eligible to make a claim on your Webjet Travel Insurance because of the policy exclusions. For example, general exclusions include:

  • You are not able to make a claim for something if, at the time of application, you were aware it may lead to a claim situation
  • You cannot claim for a loss that you can recover from another source such as worker’s compensation or government funds
  • A claim cannot be made if you made mistakes or omissions in your bookings or visa arrangements
  • You cannot claim for something that is the result of an illegal act
  • You cannot claim for something that is the result of riding or being a passenger on a motorcycle, moped or scooter if the driver of the vehicle does not have an Australian motorcycle license
  • You are not eligible for a claim that arises from travelling to a country where an Australian Government travel warning has been issued
  • You cannot claim for pre-existing medical conditions not stated in your policy
  • You cannot claim for circumstances arising from pregnancy unless you are classified as having an uncomplicated pregnancy of a single child and are fewer than 23 weeks along
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Webjet Multi-Trip Travel Plan assistance

Webjet Travel Insurance is underwritten by Allianz. If you are faced with a medical emergency, loss, theft or another incident, and you’re still not sure whether you are eligible to make a claim, you can call the Allianz Global Assistance team for help and advice. They can offer you medical and insurance advice, and advise you on whether to proceed with a claim. Your insurer can then make the necessary contacts and arrangements for benefits to be paid, or repatriation to be commenced.

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Who qualifies for a Webjet Multi-Trip Travel policy?

To apply for the Webjet Multi-Trip Travel Insurance, you must be an Australian resident aged 74 years or under. You must also purchase your policy before you leave on your trip, and your journey must begin and end in Australia.

The travel insurance application with Webjet is fast and simple, and you even have a 14 day cooling off period during which you can explore your policy further and cancel it without obligation if you change your mind.

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Making a claim with Webjet Travel Insurance

Your Allianz Global Assistance team is there for you in a time of distress while you’re travelling, and they are also there to see the situation through to the end with a successful claim resolution for everyone involved. To complete a claim on your Webjet Multi-Trip Policy, you simply need to call the Allianz Global Assistance line, and they will process everything for you right there.

If additional information or documentation is required and the claim can’t be completed over the phone, you need to forward all relevant medical reports, police reports, valuations and receipts to your insurer as soon as possible. Make sure you have copies of all paperwork and get all information and records of events in writing. Your claim will then be processed within 10 business days.

Insurance is not the most exciting part of travelling, and if you have the opportunity to travel frequently, even the thrill of takeoff can wear thin. However, as a regular traveller you know that even the most ordinary trips can be made extraordinarily special by a few perfect moments. So make sure you avoid the common travel mishaps and protect yourself with multi-tip travel insurance.

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Richard Laycock

Richard is the Insurance Editor at finder, and has been wrangling insurance Product Disclosure Statements for the last 4 years. When he’s not helping Aussies make sense of the fine print, he can be found testing the quality of Aperol Spritzes in his new found home of New York. Richard studied Journalism at Macquarie University and The Missouri School of Journalism, and has a Tier 1 certification in General Advice for Life Insurance. He has also been published in CSO Australia and Dynamic Business.

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