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We looked at every aspect of airline travel to determine which Australian airline, Virgin Australia or Qantas, came out on top. From comfort to food, inflight entertainment, price, travel with pets, destinations offered and more, we know which airline wins each round after a comparison.
There’s no need to look further than this page to determine which is the right airline for you to fly with based on you personal needs, wants and budget.
|Where does it fly to?||55+ destinations in these regions:||70+ destinations in these regions:||Virgin Australia|
|What star rating is it?||4-star||4-star||Both|
|What classes are available?||Business, “The Business”, premium and economy classes are available.||First class, business class, premium economy and economy classes.||Both|
|What is the baggage allowance?||Economy allows one 7kg carry-on. A minimum of one 23kg checked bag is allowed on economy domestic and long-haul international flights. Short-haul international flights do not include checked baggage for the cheapest fare option.||Economy allows one 7kg carry-on and one 30kg checked bag.||Qantas|
|Where does it fly from in Australia?||Virgin Australia|
|What's the in-flight entertainment like?||Virgin Australia offers an in-flight entertainment app to use on your own device, or on iPads that are provided. Movies, TV shows, music and games are available.||Qantas offers movies, TV, entertainment app, the Qantas magazine, radio and more.||Qantas|
|Can I make changes/cancellations?||Yes, on most tickets, though fees apply and some tickets are non-refundable.||Yes, on most tickets, though fees apply and not all ticket types receive a refund.||Both|
|What type of plane will I fly on?||Virgin Australia|
|Which frequent flyer programs is it with?||Velocity Frequent Flyer||Qantas Frequent Flyer||Virgin Australia|
|Is there Wi-Fi?||Virgin Australia is in the process of rolling out Wi-Fi on both domestic and international flights.||Qantas is in the process of rolling out Wi-Fi on select planes and domestic flights.||Virgin Australia|
|Can I price match?||Yes. If a lower price for the same flight is found on another website, Virgin Australia will match the price and Velocity Frequent Flyer members will receive 500 points per booking.||Yes. If the same flight on another site is cheaper, Qantas will refund you the difference and Qantas frequent flyers will receive 1,000 Qantas points.||Qantas|
|Does it serve alcohol?||Yes, on domestic and international flights. Only complimentary on long-haul international flights or domestic flights between 5pm and 7pm Monday to Friday.||Yes. On international flights a welcome drink is also served.||Qantas|
|Is there online chat?||Contact is available by phone and email.||Contact is available by email and phone.||Both|
|Does it charge for infants?||Infants travel for free on domestic flights if they are under 2 and do not occupy a seat. On international flights 10% of the adult fare is charged.||Infants under two years are charged 10% of the adult fare when they are accompanied by an adult and sitting on the adult’s lap.||Virgin Australia|
|Does it fly pets?||Yes, though all animals must travel as cargo unless they are an authorised assistance dog.||Yes. Service dogs are permitted in the main cabin. All other animals must travel as cargo.||Both|
|What are my payment options?||Qantas|
|Can I book round the world fares?||Yes||Yes||Both|
|Can I book multi-city fares?||Yes||Yes||Virgin Australia|
|Any features to find the best price?||Virgin Australia offers Best Fares and Happy Hour fares every Thursday from 4pm to 11pm.||Qantas offers Flight Deals.||Both|
Who offers the best price?
Both airlines are flexible with times of day to fly and different class options, such as a saver options for budget flyers. We compared flights on both airlines from Sydney to Los Angeles round-trip for the exact same dates to see which airline came out cheaper.
Virgin Australia wins this round, beating the Qantas flight prices by $148. Though this isn't an overwhelming difference, we love to know when you can save a little for extra spending on your trip.
Is it a good airline to fly with?
Based on Skytrax reviews, Qantas has a higher rating and leads with a 7/10 while Virgin Australia is just a step behind with 6/10.
Qantas pulls ahead in this round as their above-average ratings for inflight entertainment, seat comfort, staff service and value for money are rated 4 out of 5 stars. Virgin Australia ranks with only average ratings of 3 out of 5 stars for all categories.
Qantas Points vs Virgin Velocity
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While both airlines offer sales, Virgin Australia has them more regularly.
Every Thursday, the airline offers a "Happy Hour" sale with discounted fares in the afternoon and evening. On top of that, the airline has frequent sales on domestic flights and to the South Pacific.
Qantas, too, offers sales for both domestic and international fares, but they aren't as frequent.
Fares tend to be lower in Virgin Australia sales than Qantas sales, often dipping as low as $79-$89 for domestic fares where Qantas rarely drops below $99 for flights within Australia.
Latest deals with Qantas and Virgin Australia
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