Virgin Australia vs Delta
Check out our comparison to see whether Virgin Australia or Delta is better for you.
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Undecided between Virgin Australia or Delta for flights? Whether you’re going on holiday or a business trip, we’ve taken the hassle out of choosing the best airline with our comparison of the two airlines.
Virgin Australia vs Delta
|Where does it fly to?||Delta flies further around the world.|
|What star rating is it?||4-stars||3-stars||Virgin Australia has a higher star rating.|
|What classes are available?||Economy, premium economy and business class.||Economy, premium economy, business and first class.||Delta has more cabin classes.|
|What is the baggage allowance?||The carry-on limit is two bags plus one personal item weighing a total of 7kg. The checked baggage limit is 23kg in economy, two bags up to 23kg each in premium economy and two bags up to 32kg each in business class.||One bag up to 56 x 35 x 23cm plus one personal item are allowed as carry-on. The check-in limit in most locations is two bags up to 23kg each in economy and premium economy, and two bags up to 32kg each in business and first class.||Both airlines have similar baggage allowances.|
|Where does it fly from in Australia?||Virgin Australia flies from all Australian cities, as well as many rural locations.||Sydney.||Virgin Australia has many more Australian locations.|
|What's the in-flight entertainment like?||Films, TV shows, music, flight information and audiobooks. Available on seatback monitors and on your own device via Wi-Fi.||Movies, TV shows, music, podcasts, games and live satellite TV on select flights. You can also stream it to portable devices thanks to Delta Wi-Fi.||Both airlines have excellent in-flight entertainment.|
|Can I make changes/cancellations?||Eligible ticket types can be changed and cancelled online. Some cancelled fares can be refunded with credits for use toward future bookings.||Yes. Refundable tickets can be changed or cancelled for free, and of course refunded. Changes to non-refundable tickets are subject to fees and limitations.||Both airlines allow changes and cancellations.|
|What type of plane will I fly on? Does it have an A380?||Virgin Australia flies Airbus A330 and ATR 72-600, and Boeing 737 and 777 aircraft.||Delta uses Boeing, Airbus and McDonnell Douglas models, but not the A380.||Neither airline flies Airbus A380 aircraft.|
|What are its associated frequent flyer programs?||The Virgin group’s rewards program, Velocity, gives points for flights with Virgin and airline partners.||Delta Skymiles allows members to earn miles on flights with Delta and over twenty partner airlines.||Both offer in-house and alliance-based frequent flyer programs.|
|Is there Wi-Fi?||Yes.||Yes.||Both airlines offer Wi-Fi on most flights.|
|Can I price match?||Yes.||Yes.||You can price match with both airlines.|
|Does it serve alcohol?||Yes.||Yes.||Both serve alcohol.|
|Is there online chat?||No. However, 24-hour assistance via Facebook and Twitter is available.||No.||Neither offers online chat.|
|Does it charge for infants?||On international flights, yes. The fare is 10% or 75% of the adult fare, depending on if a seat is needed.||Yes, on international flights. Infants travel free on domestic flights if seated on an adult’s lap.||Both airlines charge for infants on international flights.|
|Does it fly pets?||Yes. Aside from service dogs, all pets fly in the hold. Only IPATA pet agents can transport pets on international flights.||Yes. Small pets can travel in the cabin between most locations. Pets can also fly as checked baggage or cargo.||Both airlines fly pets.|
|What are my payment options?||Delta has more payment methods available.|
|Can I book round the world fares?||Yes.||No.||Virgin Australia lets you book round the world fares.|
|Can I book multi-city fares?||Yes.||Yes.||Both airlines offer multi-city fares.|
|Any features to find the best price?||Flight specials and holiday deals pages feature current deals. When booking a flight, you can compare prices on surrounding dates.||The flight deals page lists all current offers by region.||The fare-finding features on both airlines’ websites are different, but with a similar number of benefits.|
|Book||Book with Virgin||Book with Delta|
Who offers the best price?
Virgin Australia and Delta both price match with generous benefit. Virgin will match any cheaper price and give an additional 500 Velocity points for domestic flights while Delta will refund the difference and give you a $100 voucher for your next purchase on cheaper fares found on another US website.
When it comes to flight prices between the two airlines things can get a little grey as Virgin Australia and Delta are codeshare partners, so it's likely you'll uncover the same flights and prices on certain routes, particularly those to the US, Canada and Mexico.
For the purposes of a pure price comparison, we chose destinations outside of their codeshare network to compare.
In a like-for-like comparison Virgin Australia wins by a mile sporting fares thousands less than Delta. With Virgin’s home base in Australia it’s where most of its flights depart, whereas Delta's is in the US with the airline offering fewer flights out of Australia.
Prices may change when the tables are turned and you're searching for flights from or internationally throughout the US.
Is it a good airline to fly with?
Skytrax lists Virgin Australia as a 4-star airline and Delta as a 3-star airline. Delta scores 3.5-stars for all its cabin classes across both short and long haul flights, while Virgin Australia scores 4-stars for all flight types.
Based on customer feedback on Airlinequality.com, Virgin Australia scores 6/10, once again beating Delta, which scores 5/10.
Interestingly, despite their different overall ratings, both airlines are given a mean score of 3-stars for food and beverages, staff service, seat comfort, value for money and in-flight entertainment. This suggests that the differences between the two airlines are more subtle, or perhaps more subjective.
Virgin Australia and Delta are both good airlines to fly with, but don’t expect luxury. Statistically, Virgin Australia is a slightly better airline.
Any other differences worth noting?
Delta offers a premiere cabin class called Delta One on long-haul and select domestic flights. It features flat-bed seats which can be adjusted from fully-upright to horizontal positions, a dedicated in-cabin flight attendant, private suites on select international flights, priority check-in, premium boarding, airport club access and more.
What are the deals like?
Every Thursday from 4pm-11pm, Virgin Australia runs a Happy Hour with deals on flights. This is in addition to regular flight and holiday sales. Domestic flights can drop as low as $62 while international flights generally start from $239 to Asia and the South Pacific.
Delta deals cover a range of destinations, but none currently operate to or from Australia. Flights, inclusive holidays and partner deals are all available.
For Australians, it's a no-brainer as Virgin is an Aussie carrier dedicated to deals and flights from our nation. On the opposite side of the scale, Delta is US-based, offering the best deals for its home country rather than Australians.
Top Virgin Australia and Delta deals
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