Virgin Australia is launching voice check-in with Amazon Alexa

Posted: 5 October 2018 4:45 pm

The skills just keep on coming and now check-in is that much faster.

Virgin Australia recently teased Aussie travellers with some upcoming tech game-changers and to help get you in the weekend mood, it has one more trick up its sleeve.

In a first for any airline outside of North America, travellers checking in to their flight can now use Amazon Alexa.

From as early as next week, passengers who have linked their Velocity Frequent Flyer membership to Alexa can say, "Alexa, ask Virgin Australia to check me in". Guests will then be sent their boarding pass to their nominated mobile number.

Cameron Stone, Virgin Australia's Chief Information Officer, said using technology to streamline the travel is a huge priority and new initiatives are coming.

"Allowing our passengers to check-in for their flight with Amazon Alexa is a very exciting addition to our existing skill in the Alexa Skills Store," he said.

In addition to the new voice check-in skill, passengers can also ask Alexa for their flight number, departure time, Velocity number, and booking reference by quoting the below:

  • "Alexa, ask Virgin Australia what time my flight departs"
  • "Alexa, ask Virgin Australia what my membership number is"
  • "Alexa, ask Virgin Australia what my flight number is"
  • "Alexa, ask Virgin Australia for my booking reference"

Virgin Australia launched in the Alexa Skills Store in February and since then its most popular features have been guests finding out their flight status and asking about their Velocity Points.

Want to learn what else Alexa can do here in Australia? Check out our full list of things you can do with your new Amazon Echo smart speaker.

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