velocitylounge

How to get Free Access to Virgin Australia Airport Lounges

Information verified correct on December 9th, 2016

Get complimentary access to a Virgin Australia Lounge and you’ll never have a better reason to arrive early for your flight.

Travelling can be stressful, so why make it more difficult than it needs to be? In fact — why not make it easier? The Virgin Australia Lounge can do just that, by seeing you through to your flight with ease. With access to the lounge, you’re also able to take advantage of priority check-in, a specially-designed menu, Wi-Fi, services and entertainment. See what other benefits are available to lounge visitors, and how you can become a visitor yourself.

How does the Virgin Australia Airport Lounge work?

The Virgin Australia Airport Lounge offers Velocity members, Lounge members and business and first class Virgin passengers complimentary services before their flight. There are various benefits to these lounges, and they go beyond the Luke Mangan-designed buffet menu. Guest can enjoy priority check-in, Foxtel, and Premium Valet services among other things, to help make your time at the airport easier and more enjoyable.

Features of the Virgin airport lounge

  • Priority check-in. If you’re only going for a short trip and just have carry on luggage, you can bypass the queues when you check-in at the lounge. Velocity Platinum and Gold members, as well as Business and Premium Economy ticket-holders, can also enjoy premium lounge entry and value and a priority screening security lane in Melbourne.
  • Flight information. You’ll have access to flight information from within the lounge, with large screens displaying departure times and flight updates, The lounge team members will also make boarding announcements to ensure you don’t miss your flight.
  • Dining services. One of the main perks is the complimentary food and drink that’s on offer in the lounge. You can enjoy barista coffee, cold drinks and snacks, as well as alcohol after 11am. You can also stay for the Luke Mangan-designed breakfast, lunch and dinner buffets.
  • Lounge facilities. You’ll have access to lounge bathrooms and showers to freshen up before your flight, as well as to the complimentary Wi-Fi access and Foxtel. Virgin also offer newspapers from 95 countries in 55 languages, as well as live feeds from the Australian Stock Exchange.
  • Business services. Virgin offers services for those who need to work on-the-go, including communal work tables, printing and photocopying services, and private meeting rooms that can be hired.

Who is eligible to get into a Velocity Airport Lounge?

  • Velocity members. Velocity Platinum or Gold members are able to access the lounge when they’re travelling on a Virgin flight that day.
  • Virgin Australia Lounge members. You can also become a Virgin Australia lounge member to get access to the lounge, and if you become a lifetime member you’ll be able to access the lounge through a self-service entry.
  • Extended lounge network. Virgin Australia lounge members will also have access to Air New Zealand lounges in Australia and New Zealand, totalling 24 lounges when on domestic and trans-Tasman departures.
  • Children. Those under the age of 18 can gain entry to the lounge, but must be accompanied by a parent or guardian. Virgin Australia lounge and Velocity Platinum and Gold members can bring two children aged three to 12 years into the lounge, and these children won’t be included in their guest allowance.
  • Non-members. As a non-member you can gain entry with a Velocity Gold or Platinum member or a Virgin lounge member. You also have the option of buying a single entry for $65 when you’re travelling with Virgin, but with this pass you can only access the lounge for two hours before your departure.

How else can I get access to the Velocity Airport Lounge?

If none of the above scenarios apply to you, there is still another option available. Some rewards credit cards that are linked to the Velocity program will also give you complimentary lounge passes that you can use when you fly. As well as having lounge access you can also take advantage of other perks offered by some of these cards, which may include complimentary travel insurance policies, as well as earning points that can be redeemed for a variety of rewards.

Comparison of credit cards that give you access to the airport Lounges

Rates last updated December 9th, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Citi Qantas Signature Credit Card
Receive two complimentary lounge visits to Priority Pass airport lounges and earn up to 50,000 bonus Qantas Points when you apply by 30 April 2017 and meet the $2,000 spend requirement.
20.99% p.a. 0% p.a. for 6 months $199 p.a. annual fee for the first year ($395 p.a. thereafter) Go to site More info
ANZ Frequent Flyer Black
Enjoy access to two complimentary Qantas Club Lounge invitations every year and unlimited access to participating international airport lounges through Veloce.
19.99% p.a. $0 p.a. annual fee for the first year ($425 p.a. thereafter) Go to site More info
American Express Qantas Premium Card
Earn as much as 30,000 bonus Qantas Points when you meet the minimum spend requirement. Enjoy frequent flyer benefits including uncapped Qantas Points per $1 spent, complimentary travel insurance and Qantas Club lounge invitations.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $249 p.a. Go to site More info
American Express Velocity Business Card
Get access to two complimentary single entry passes to the Virgin Australia lounge at selected domestic airports every year.
$249 p.a. Go to site More info
American Express Platinum Card
Receive 100,000 Membership Rewards Bonus Points when you meet the minimum spend requirement and earn up to 3 points per dollar spent. Gain access to travel insurance, $300 Platinum Travel Credit every year and access to 900 VIP airport lounges.
$1,200 p.a. Go to site More info
Emirates Citi World MasterCard
Earn Skywards Miles for every $1 you spend plus get two complimentary lounge passes for Emirates Lounges in Australia.
20.99% p.a. 0% p.a. for 9 months $149 p.a. annual fee for the first year ($299 p.a. thereafter) Go to site More info
ANZ Rewards Black Credit Card
Earn 75,000 Reward Points after your first eligible purchase within the first three months. Up to 3 reward points per dollar spent and unlimited access to airport lounges with complimentary travel insurance.
18.79% p.a. $375 p.a. Go to site More info
ANZ Rewards Travel Adventures card
Pay no overseas transaction fee on purchases and receive complimentary domestic return flight and lounge passes each year you hold the card when you spend $500 on eligible purchases within the first three months.
20.24% p.a. $225 p.a. Go to site More info
American Express Platinum Business Card
Receive 100,000 bonus points when you meet the minimum spend requirement and earn up to 2 Membership Rewards points for every dollar spent.
$1,500 p.a. Go to site More info
American Express Explorer Credit Card
Receive 100,000 Membership Rewards Bonus Points on eligible spend within the first 2 months of Card Membership. Also enjoy a $400 travel voucher and two complimentary airline passes per year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $395 p.a. Go to site More info
Westpac Altitude Black - Exclusive Offer
Earn 100,000 bonus points when you spend $5,000 on eligible purchases, choose between two reward programs offering Altitude or Qantas Rewards and receive premium cardholder benefits.
20.24% p.a. $395 p.a. Go to site More info
Back to top
Was this content helpful to you? No  Yes

Related Posts

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

44 Responses to How to get Free Access to Virgin Australia Airport Lounges

  1. Default Gravatar
    matt | November 18, 2016

    Hi I have 2 complimentary passes to virgin lounge could I use them if I`m travelling with Singapore airlines?

    • Staff
      May | November 18, 2016

      Hi Matt,

      Thank you for your inquiry.

      Members with complimentary access to the Virgin Australia lounge who are travelling international flights with Virgin Australia or on an Eligible Partner Airline are allowed to use the lounge, but this is subject to all the Terms and Conditions and lounge Rules. So since Singapore Airlines Alliance is an airline partner, then you may use your complimentary access to the Virgin Lounge while flying with Singapore Airlines, but be sure to read the T&Cs for more details.

      Cheers,
      May

  2. Default Gravatar
    frank | August 30, 2016

    what credit cards give you access to the virgin lounges??

  3. Default Gravatar
    Jensen | August 9, 2016

    I have a NAB velocity platinum visa card, am I eligible to any annual free passes to the Virgin Lounge?

    Cheers
    Jensen

    • Staff
      May | August 9, 2016

      Hi Jensen,

      Thanks for your inquiry.

      Unfortunately, the free access to Virgin Australia Airport lounges is not among the benefits and features of the NAB velocity platinum visa card. You can access the Virgin Australia Airport lounges for free if you’re a member of the Virgin Australia Lounge or holder Velocity Platinum or Gold membership.

      Though non-Members (non-Virgin Australia Lounge and non-Velocity members) travelling with Virgin Australia can purchase Single Entry to the lounge on the day of travel with a valid Virgin Australia boarding pass for $65. Payable at lounge reception by credit card only and can only be used a maximum of 2 hours before departure time.

      Cheers,
      May

  4. Default Gravatar
    Hardish | July 25, 2016

    I have a NAB QANTAS Platinum ONE American Express Card. I am travelling to Fiji on Virgin this Friday. How do I get my complimentary entry to the Virgin club lounge. I am already a member of Qantas lounge. I want to check out Virgin one then sign up

    • Staff
      May | July 27, 2016

      Hi Hardish,

      Thank you for your question.

      If you’re a Virgin Australia Lounge member or a Velocity Platinum and Gold frequent flyer account holder, you’ll be able to take advantage of using the Virgin airport lounge for free. You can actually join the Velocity frequent flyer program using our guide here.

      If you own a rewards credit card that is linked to the Velocity program, you will also be given complimentary lounge passes that you can use when you fly.

      Hope this has helped.

      Cheers,
      May

  5. Default Gravatar
    Dr | May 26, 2016

    Can I use my VA Velocity Lounge passes in an NZ domestic lounge if the NZ domestic is the AirNZ operated last sector of a Virgin booking BNE-AKL-DUD?

    • Staff
      Sally | May 27, 2016

      Hi Pete,

      Thanks for your question.

      You can usually only access a Virgin Lounge if you’re flying with Virgin Airlines that day.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    Andrew | May 8, 2016

    Hi
    I have a Westpac American Express platinum altitude rewards card does this give us access to virgin lounge if we are traveling that day with virgin. If not can we purchase access with our points

    • Staff
      Sally | May 9, 2016

      Hi Andrew,

      Thanks for your question.

      Unfortunately, you can’t use that card to access Virgin lounge passes. Only Westpac Altitude Black cardholders receive complimentary lounge passes.

      You can’t use your points to redeem access, but you can visit the lounge for $65 if you’re travelling with Virgin that day.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    Michael | April 22, 2016

    Hi
    If you can redeem your velocity points for airline tickets on tiger air and why then can’t you use the virgin lounge when you are flying with them

    • Staff
      Sally | April 22, 2016

      Hi Michael,

      Thanks for your question.

      Unfortunately, Virgin Australia’s website terms and conditions still state that you can only access the lounges if you’re flying with Virgin Australia that day. As a financial comparison service, we’re unable to confirm exactly why they have chosen to exclude this access to Tiger Air customers for now.

      I’m sorry we couldn’t be of more assistance.

      Cheers,

      Sally

  8. Default Gravatar
    CJW | April 20, 2016

    I am a qantas platinum FF and would like to check out Virgin australia out. Is there a status match option i can take up to match my qantas status?

    • Staff
      Sally | April 21, 2016

      Hi CJW,

      Thanks for your question.

      Unfortunately, you can’t trade your Qantas Frequent Flyer Points or Status for equivalents with Virgin’s Velocity program.

      If you do decide to join the Velocity program, you can also earn points and build up status credits to earn extra rewards.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    If | April 11, 2016

    If I travel Singapore Airlines and am a Velocity member, can I access the airport lounge in Singapore and what else do I need?

    Marie

    • Staff
      Sally | April 12, 2016

      Hi Marie,

      Thanks for your question.

      You need to be boarding a Virgin Airlines flight that day to access the Virgin Australia lounge in Singapore.

      Cheers,

      Sally

  10. Default Gravatar
    Nola | April 8, 2016

    We are flying to Bali on tiger airlines, we have a Amex business platinum card , can we access the virgin lounge?

    • Staff
      Sally | April 11, 2016

      Hi Nola,

      Thanks for your question.

      Unfortunately, you need to be travelling with Virgin Australia domestically that day to take advantage of the complimentary Virgin Lounge pass that comes with your credit card.

      Cheers,

      Sally

Ask a question
feedback