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When can you use your phone when driving?

It's illegal to hold and use your phone at any time while driving or riding.

If you're a full licence holder in Australia, you can only use your phone to make or answer a call, or listen to music, if you use a hands-free device. It's also acceptable to use it if the phone is in a phone holder attached to the car. That being said, laws differ slightly between states so there are some exceptions you should be aware of.

When can you legally use your phone when driving?

While there are some variations between Australian states, most have very similar laws when it comes to phone use in the car. You can legally use your phone:

  • To listen to music, radio and make or answer a call if the mobile can be operated without being touched, is fixed to the vehicle and doesn't obscure your view of the road.
  • As a driver's aid, for example navigation, but once again, only if it's in a proper holder that is securely fixed to the vehicle.

When can't you use your phone?

A handy rule of thumb: if your car engine is on, you can't use your phone in these ways. Even if you're sitting stationary at a set of lights, you could be penalised for using your phone. In general, you can't use or hold your phone for any of the following:

  • Texting
  • Emailing
  • Social media
  • Playing games
  • Taking pictures
  • Facetime or other video calls

If you need to use your phone, you need to park your car out of traffic and turn the engine off.

Mobile phone laws per state

Generally, the laws do not differ much between states, though there are some small differences.

Using hands-free to answer calls or listen to music
Using aids, such as maps on your phone
Drivers can touch a phone to pass it to a passenger
Texting, emailing, gaming etc
A phone touching any part of the driver's body

What are the fines on illegal use of mobile phones?

Fines for illegal use of mobile phones differ between states. If you're caught using your phone, you could face the following fines:

  • Australian Capital Territory: $447
  • South Australia: $534
  • Victoria: $484
  • Tasmania: $300
  • Western Australia: $400
  • Queensland: $391
  • New South Wales: $337
  • Northern Territory: $250

People still use phones while driving and even fines can't stop them

Recent years have seen a concerted crackdown on drivers using mobile phones behind the wheel, to almost no effect, says a new report from the Royal Automobile Association (RAA).

Sharper penalties, crackdowns and driver education programs have all been used in tandem to get drivers to put phones away, but after five years it looks like none of it has made a difference.

It's made so little difference that it's not even possible to gauge how many people use phones while driving based on police figures alone. The more resources police put into catching drivers using phones, the more they find.

12,363 mobile phone offences are detected each year on average, says RAA senior road safety manager Charles Mountain, but this number simply rises and falls based on how hard police look for them.

A clear example of this is South Australia's "Operation Distraction" campaigns. The only measurable impact of these is a shift in how many people are caught using their phones while driving.

"If Police had the resources to run Operation Distraction throughout the year, we expect we would get a more accurate representation of illegal phone use behind the wheel," Mountain explains.

Outside of Operation Distraction SA police detect an average of 713 mobile phone related driving offenses each month. During Operation Distraction this more than doubles, and increases by around 125% to a norm of about 1,600.

"Each time SA Police conduct Operation Distraction they highlight the severity of this problem, clearly showing motorists are not getting the message," said Mountain.

Everyone thinks it's dangerous, but no one cares

An RAA members' survey found that 99% said they felt that texting while driving increased their crash risk, while 87% said that talking on a phone while driving also increased the odds of an accident. Around 80% also agreed that it was still dangerous to use a phone while waiting at a red light.

Of course, most of those RAA members surveyed were probably getting their car insurance from RAA and might therefore just be giving "the right answer" regardless of their real opinions.

But other studies say the same. A Finder survey discovered that more than a third of drivers nation-wide have admitted to using their phones while driving, while university studies have found that about 90% of drivers know full well how dangerous it is to use phones while driving.

Drivers agree it's dangerous but simply aren't deterred.

Drivers don't want to be caught but are willing to risk it

A police presence might be convincing a handful of drivers to put the phone away, but the vast majority prefer to do it anyway while keeping a lookout. 70% of drivers report to being extra alert for police when using a phone while driving, and many also admit to taking steps like carefully holding it below the window.

By the numbers, it looks like drivers know it's dangerous and are worried about getting caught, but they're perfectly willing to take those risks.

The hard truth might be that Australians don't want to stop using their phones while driving, and all the police and road safety experts in the world can't make them.

At this stage, it looks like mobile phones behind the wheel will keep being a problem until driverless cars come along and solve it for good.

What are the laws if I don't have my full licence yet?

In the majority of states, it is illegal for learners, P1 and P2 licence holders to use a mobile phone at all while driving or riding. That means you can't use your phone to answer a call or listen to music using hands-free devices or for any other reason. Only in Queensland can P2 licence holders use their phone hands-free.

Can you use your phone on loudspeaker when driving?

You can't use your mobile for calls if it is on loudspeaker and in your lap as it's illegal to have your phone touching any part of your body, other than when passing it to a passenger. However, if you can answer your phone via Bluetooth and it does not visually impair you, then you can use it.

Can a driver be penalised if a passenger uses a mobile phone?

Believe it or not, it is possible to be penalised if a passenger uses a mobile phone that in any way distracts you while you're driving. That's because, according to New South Wales Road Rule 299, a driver must not drive a vehicle that has a visual display unit if it is likely to distract them. In other words, if your passenger is on their phone and their screen is visible to you, then you could be penalised.

Of course, there are exceptions. For instance, if the visual display is being used to aid you (navigation) and is in a secure and fixed position, like a phone holder, then you're allowed a visual display in your car.

Does insurance cover me if I'm on my phone?

If you're caught using your phone illegally when driving, your car insurance won't help. That's because regardless of your claim, your car insurance coverage will be void as you've broken the law. If you want to make sure your car insurance claim is accepted, just don't use your phone illegally.

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4 Responses

    Default Gravatar
    TimFebruary 28, 2023

    What are the laws for parking your car and talking on mobile

      SarahMarch 3, 2023Finder

      Hi Tim,

      While rules for mobile phone use while driving are very similar across Australia, each state and territory in Australia has their own mobile phone laws, so it depends where you live.

      Generally, mobile phone laws still apply when your vehicle is stopped but not parked, for example when you are stopped at a traffic light. You can use your phone when safely parked; parked means stopped with the intention of staying at that place.

      Penalties vary by location, and can be as severe as 4 demerit points and a $1000 fine.

      Hope this helps!

    Default Gravatar
    WonderNovember 2, 2021

    iIf drivers sees an accident or a criminal offence, can they call ambulance or police while in their car?

      JamesNovember 8, 2021Finder


      Refer to the laws applicable to the state or territory you’re driving in for more detail on this.

      Generally, you can only use your phone to make a call if all of the following apply: you’re a full license holder, your mobile can be operated without being touched and it’s fixed to the vehicle but doesn’t block your view of the road. Otherwise, you can only make a call when you’re parked out of the line of traffic.


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