Up to 70% off sale + new styles added
Enjoy up to 70% off selected styles from top brands including Marc Jacobs, Lacoste, Calvin Klein, Nike and more. While stocks last. T&Cs apply.
|Last checked||Code description||Code|
|27 Nov 2019||50% off swimwear||spl****|
|26 May 2020||Up to 70% off sale + new styles added||********|
|20 Dec 2019||$20 off your first order||********|
UrbanBaby is one of Australia's leading baby product retailers, dedicated to finding the best, and safest, new baby products to help ease the often overwhelming stages of parenting. The company was started by two mothers dedicated to finding the best new products for babies and young children while providing excellence in customer care.
With a huge selection of products from some of the most established names in childcare, UrbanBaby is committed to providing a stellar online shopping experience and give friendly, prompt service on their customer care telephone line to help you with any questions that you may have about their products.
Orders placed before 08:00 EST Monday through Friday as UrbanBaby typically ships these orders the same day. If you place your order after 08:00 EST, your items will be shipped the next working day. Delivery times may vary, so allow two to five business days for your items to be delivered. All items are delivered by Australia Post eParcel Receipted Post unless you choose another method of delivery or purchase furniture. Furniture and bulky items are only sent using a courier services, excluding Express Post.
If you spend over $150, you will receive free shipping by Receipted Post. Any orders under $150 will be subject to a flat shipping rate of $9.50. You may select Express Post shipping with the cost calculated based on weight. International orders (including New Zealand) are subject to international shipping and customs rates depending on the destination country, and furniture and bulky items cannot be shipped outside of Australia.
Though UrbanBaby strives to provide a seamless and excellent online shopping experience, they are aware that online purchases may not always be what you expect. If you are not 100% satisfied with what you’ve purchased, UrbanBaby will exchange, refund, or give you store credit for your items, with some exceptions.
If you would like to return your item, you must email the company via their customer care email as soon as possible to arrange your return. Your item must be returned within 30 days of delivery and in the same condition it arrived in with all packaging, tags, and labels still intact. You will have to pay for the return postage and ensure that the item(s) is safely packaged for the return delivery.
Any items that are custom made or fall under the category of special order, personal care, or any final sale products cannot be returned. You may be subjected to a restocking fee if you are returning bulky or furniture items. If your order is missing an item, something is not correct with your order, or your product is delivered damaged, you will need to email UrbanBaby first to start the return process.
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