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Many customers rave about their shopping experience with Urban Outfitters because:
There are three options for shipping to Australian customers; economy, standard and express. If you elect economy or standard, duty may be payable if you order more than the AU$1,000 threshold.
Express delivery allows you to prepay any duty (if applicable). An idea of delivery cost and time frames are as below:
Standard | Express | Rush | |
Items total less than $50 | $4.95 | $14.95 | $21.95 |
Items totalling over $50 | FREE! | $14.95 | $21.95 |
Arrival Time(business days) | 5-9 | 2-3 | 1-2 |
If you are unhappy with your Urban Outfitters purchase for any reason, you can return your purchases within 30 days of the original dispatch date. All returns will be refunded to the original payment method within approximately three weeks of your return. Mailing back your items is easy with the new prepaid label system.
All you need to do is:
Looking to exchange? Thanks to the simple returns process, it is easiest to simply return your items and then place a fresh order of the items you would rather.
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