Uber vs Taxify (Bolt): A comparison for riders

We pin Uber against Taxify (Bolt) to see which one offers you the better deal.

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Bolt (Taxify) seized operations in Australia in April 2020. The information below is about the services they were previously offering.

In Australia, Uber is no longer the big fish in the small pond of ridesharing. Taxi alternatives are lining up to break the company’s monopoly, and Taxify (Bolt) is a serious challenger.

But which company should you book with the next time you need a ride?

We compare vehicles, locations, rates, policies, deals and more from both Uber and Taxify (Bolt) to help you decide.

Looking to drive? Check out our comparison for drivers to see which is the better option to drive with for you.

Want to save on your rideshare? Check out these deals

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Uber vs Taxify (Bolt) for riders in Australia

FeatureUberTaxify (Bolt)Verdict
Where is it available in Australia?Major Australian and regional cities including Sydney, Melbourne, Brisbane, Gold Coast, Byron Bay, Townsville and Geelong.Melbourne, Brisbane and Sydney.Uber is available in many more Australian locations.
What types of cars can I book?
  • Sedans
  • SUVs
  • Luxury sedans
  • Vans
  • Sedans
  • SUVs
  • Accessible vehicles
  • Minivans
  • Luxury sedans
Both have a similar range of vehicles.
Does it take cash?No.No.Neither accepts cash.
Does it take cards?Yes.Yes.Uber and Taxify both take cards.
Does it deliver food?Yes, through Uber Eats.No.Uber delivers food.
Does it take dogs?Yes, with driver's permission.Yes, with the driver’s permission.Both companies will transport assistance dogs and pets at the driver's discretion.
Do fares include GST?Yes.Yes.GST is included in both company's fares.
Does it have child seats?No.Some drivers have child seats, but it is best to bring your own if needed.Some Taxify drivers supply child seats.
Does it pick up from airports?Yes.Yes.Uber and Taxify both pick up from airports.
Does it have maxi cabs?Yes.Yes.Maxi cabs are available through both companies.
Get a deal on your first rideUberTaxify-

Who offers the best price?

Uber and Taxify (Bolt) are highly competitive and both feature a like-for-like fare structure.

We compare fees for their most economic rides below, based on Sydney rates.

FareUberTaxify (Bolt)Which is better?
Base fare$2.50$2.50Both
Booking fee$0.55$0.55 + $0.10/kmUber
NSW government levy$1.10$1.10Both
Minimum fare$9.00$9.00Both
Charge per minute$0.40$0.40Both
Charge per kilometre$1.45$1.45Both
Cancellation fee$10.00$5 (discretional)Taxify

The verdict? Uber charges a slightly cheaper booking fee rate, but Taxify may charge a lower cancellation fee of up to $5. Both are good options.

What are the deals like?

Both Uber and Taxify (Bolt) offer unique deals to individuals at various times.

Both reward users with credit when they refer their friends and offer promo codes to individuals at their own discretion.

The verdict? Uber and Taxify (Bolt) have a very similar range of deals on offer, largely targeting new sign-ups.

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