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1.1% of initial load value or $15, whichever is greater
Initial Load Fee
1.1% of transaction value or $15, whichever is greater
Reload fee
AUD,USD,CAD,EUR,GBP,HKD,JPY,NZD,SGD,THB
Available Currencies
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Available Currencies | AUD,USD,CAD,EUR,GBP,HKD,JPY,NZD,SGD,THB |
---|---|
Multiple Currencies on One Card? | Yes |
Number of Cards Issued | 1 |
Minimum Load Amount | $100 |
Maximum Load Amount | $100,000 |
Maximum Load Amount (Annual) | $100,000 |
24 Hour ATM Cash Withdrawal Limit | $3,000 |
24 Hour Purchase (POS) Transaction Limit | $15,000 |
The Travelex Money Card supports 10 currencies:
You can hold up to all of these 10 currencies on your card and transfer between currencies any time at the prevailing Travelex retail foreign exchange rate.
When paying for a purchase abroad, the card will be automatically debited in that country's currency where there is an available balance. Where you transact in a currency that isn't supported or sufficiently loaded on your card, the card will then automatically deduct funds from other available currencies according to the default currency order:
For example, you make a purchase in New York for US$300 but only have US$200 on your travel card. Following the currency order, your AUD currency wallet will automatically be debited the outstanding US$100. Because you only have AUD$100 available, the card will then look to your euro currency wallet to deduct the remaining transaction balance. In the event you have no euros, your British pounds will be debited.
Every time you don't have the supported or sufficient currency on your card to pay for a transaction, you will be charged a 5.95% currency conversion fee on the transaction value. The exchange rate applied to convert available currencies into the required transaction currency is determined by Mastercard and varies daily. This effective Mastercard "FX Rate" is taken at the time your transaction is processed.
The Travelex Money Card is a prepaid Mastercard that you can use online or in-store at Mastercard merchants worldwide. You may also use it to withdraw cash from international ATMs wherever the Mastercard logo is displayed. However, you may not use it for manual or offline transactions, for any unlawful activity, or where economic or trade sanctions are imposed.
Compare some of the perks and features you can expect:
This table illustrates the costs associated with the Travelex Money Card and explains when you'll be charged each fee.
Type of fee | Cost | When you'll be charged |
---|---|---|
Purchase fee |
| When you are issued with the card at the time of purchase and initially load funds on it |
Reload fee |
| Every time you reload funds on your card after the initial load amount |
Additional card fee | $5 | When you request an extra card |
Replacement card | $0 | When you need a lost, damaged or stolen card replaced |
Currency conversion fee | 5.95% of transaction value | When you purchase or withdraw in a currency that is not supported or sufficiently loaded on your card |
International withdrawal fee | $0 | While Travelex won't charge you for international ATM withdrawals, local ATM operator fees may apply |
Domestic ATM withdrawal fee | 2.95% of the amount withdrawn | When you make an ATM withdrawal in Australia |
Over-the-counter cash | $0 | You won't be charged when you obtain cash over the counter |
Monthly inactivity fee | $4 | When you have not made any transactions on your card in the previous 12 months |
Closure/cash out fee | $10 | When you close your card or withdraw funds from your card funds |
From setting up your card to managing your account, here's everything you need to know:
You may decide to keep the existing currency balances for your next trip or close your card and withdraw any remaining funds through a Travelex store or Mastercard Prepaid. Your remaining funds will be paid out to you in Australian dollars, either in cash or deposited into your nominated bank account. Withdrawal and currency conversion fees will apply where relevant.
If your card is damaged, lost or stolen, contact Card Services immediately by calling 1800 303 297, or +44 20 3284 8395 when overseas. You may use your back-up card if you have one or request that a replacement card be sent to you. You may also request that emergency cash services are arranged for you in the local currency.
You may buy a Travelex Money Card from any Travelex store or order one online. You will need to provide photo ID for identification purposes.
There are no age requirements in a Travelex store but you need to be over 18 when applying online. Non-residents may also apply, as long as you have a valid government-issued photo ID with an Australian address.
The Travelex Money Card is easy to use and enjoys the worldwide acceptance of a Mastercard. It also offers cost savings related to reloads and international ATM withdrawals. However, before choosing a travel card, research and compare other available options to find the one that will best serve your personal travel needs and spending preferences.
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July 24, 2019
I have used Travelex Money Card in the U.S. Travelex Money Card is basically Cash Passport with a “Travelex” logo printed on it. I have found it be fine to use for small transactions, e.g. purchasing meal at an airport, souvenir at gift shop. However, I have not always found it reliable for instances where your address details have to be transmitted with your CC details through the EFTPOS system. Cash Passport uses what’s called the Address Verification System (A/V.S.) as one means to verify the cardholder. All it does is try to match up the numerical components of the cardholder’s address – as stored in Cash Passport’s records – with the billing address provided to the merchant If the system does not recognize a ‘match’ for whatever reason, then the transaction is declined.
I used it a number of times pver the past 5 years with a particular motel in the U.S. with success. But then the last time I used it. the card was rejected because of some formatting error with the address. The staff member serving me didn’t seem very knowledgeable (she wasn’t the manager), and suggested I call Cash Passport. They told me it was an address error, and I asked them to detail me exactly how my address was recorded in their system, right down to lettering, full stops, spaces, abbreviations, etc. Then I instructed the merchant to enter my address again exactly as provided to me by CP. Still no joy. The CP consultant advised me that the only other option with the card was to withdraw from an ATM. On this occasion I did so, and had to withdraw a number of times, because ATM’s in that area had a USD $200 limit, and charged for each transaction. I suspect the merchant I was dealing with could have overridden the decline if she knew how (I provided I.D. and verification of my address). Unfortunately the manager was away for a few days.
I did have another card to try, a debit card, and that did not work either.
Unfortunately, I did not get much help from Mastercard in trying to understand exactly why the transaction declined. They just told me it was an A.V.S. failure to do with ‘bad address’. Some cursory research suggests to me that A.V.S. is capable of some false positives, and is not reliable with prepaid cards. Furthermore, U.S. and Canadian providers using A.V.S. don’t seem to ‘handshake’ very well with CC’s issued outside of those countries… in terms of verification of address. (I believe Cash Passport is ‘issued’ by Heritage Bank).
In my case, I suspect the decline was a combination of the merchant’s system and Cash Passport’s AVS.
Moral of the story? Have a contingency plan. Take a mix of money sources (which I did), e.g. backup card, currency. And find out in advance where your nearest ATM’s are, especially in a small town/city. If you are taking your CC linked to your native home account, make sure you advise your bank of your travel plans before you go (which I did). And preferably use a travel card that doesn’t employ A.V.S., which I am doing now.
October 17, 2018
If I have a Travelex money card with Euro and English pounds loaded, can I use it to touch and go on public transport and taxis overseas? Would there be fees attached?
Cheers
October 18, 2018
Hi Bill,
Thanks for reaching out to finder.
You can use the Travelex money card to make contactless payments as long as the public transports and taxis have Mastercard payment terminal (EFTPOS) that has contactless symbol. If you will be using the card to pay in any currency other than the currency available on your card, a foreign exchange margin applies to the transaction amount.
You can visit Travelex’ website to see the full information on their rates and fees.
I hope this helps.
Cheers,
Charisse
October 7, 2018
I need to use a travel card to go OS. However, I am going to Switzerland, Hungary, and Austria – I’m not sure if Austria has euro, but the other 2 don’t. What’s the best way for me to work out my money if cards like Travelex don’t hold currency that I want? I have used Travelex before in USA.
Thanks 😊
October 9, 2018
Hi Robyn,
Thanks for your question.
Apparently, there are no travel money cards that can hold all the currencies of the three countries you’ve mentioned. However, you may want to do deeper research on a practical way of bringing money/cards to those countries. You may need to consider the fees charged for currency conversion and international ATM withdrawals when comparing your options. Furthermore, you may like to check the following guides instead to get an idea of which card you could possibly get and use overseas:
Best to check the reviews of your chosen card to make sure that it provides you the benefits considering your travel plans and spending habits.
I hope this somehow helps.
Cheers,
May
August 2, 2018
I’m trying to sign up for the free wi-if but it says my card is not eligible
August 2, 2018
Hi Kathy,
Thanks for leaving a question on Finder.
You are supposed to get free WiFi from Travelex. All you have to do is to load at least $100 on your Travelex Money Card, enter your card details at mastercard.boingo.com, and wait 24 hours for it to be verified. If you can confirm that you have the steps I mentioned, you can contact them directly to ask what could be causing this decline.
Cheers,
Joel
February 5, 2018
it says $0 ATM fee’s but $10 cash out fee.
so does that mean it costs $10 to take money out at a ATM?
February 16, 2018
Hi Elly,
Thanks for your inquiry
The account does not charge you for ATM transactions but please note that other ATMs may have their own charges. The closing/cash out fee you are referring to applies only when you want to close the account and withdraw the remaining balance on the ATM.
Hope this information helps
Cheers,
Arnold