Travelex Foreign Currency and International Payments

Information verified correct on December 11th, 2016

Travelex foreign currency transactions attract no commission. It's the cheap and easy way to get foreign cash before you leave.

The prepared traveller sorts their finances before leaving the country. Purchase foreign currency through Travelex foreign cash outlets or online through the Travelex by click 'Go to Site'. Have your travel money ready by ordering foreign cash before you leave Australia. Lock in the rate today and collect the cash from a Travelex outlet – in the city or at the airport.

Product NameTravelex International Payments
Min. Transfer AmountAUD 500
Transfer MethodsOnline
Transfer OptionsRegular payments, One off payments, Market orders, Forward contracts
Transfer Speed
Minimum transfer time
2 days
Banking PartnerTravelex
Customer ServicePhone, Email, Branch
Available CurrenciesAED, AUD, BHD, BND, CAD, CHF, CZK, DKK, EUR, FJD, GBP, HKD, HUF, IDR, ILS, INR, JPY, KRW, KWD, LKR, MAD, MXN, MYR, NOK, NZD, OMR, PEN, PGK, PHP, PKR, PLN, SAR, SBD, SCR, SEK, SGD, THB, TOP, TRY, TWD, USD, VND, VUV, WST, XPF, ZAR
Online Transfer FeeAUD 15
Exchange Rate UpdatesReal time

Pros

  • Competitive exchange rate
  • Qantas Frequent Flyer members can earn Qantas points

Cons

  • Minimum transfer amount applies
  • Transfer fee also applies

Competitive foreign exchange rates

The Travelex best price guarantee does not apply when you purchase foreign cash — this is a price promise for international payments. However, foreign exchange rates are still competitive when buying foreign cash.

Australia Post offer a similar service to Travelex. You can order foreign cash online and pick it up from a physical location. Both companies offer similar foreign exchange rates too. When we had a look*, buying $1,000 US dollars online, Travelex was about $4 cheaper than Australia Post and $20# cheaper than the Commonwealth Bank.

* Checked Friday 27/06/14 12.05am

# Includes $11.11 service fee.

No commission charged by Travelex or Australia Post.

Available currencies

There’s a large number of currencies on offer, from United States Dollars through to the more exotic Vanuatu Vatu, Travelex have the right currency for almost every travel destination. See the ‘Frequently Asked Questions’ for a list of available currencies.

Earn Qantas Points when you buy or sell foreign currency

Usually Qantas Points are not earned on cash transactions — including buying and selling of foreign currency. However, Travelex are a Qantas frequent flyer partner. If you’re a Qantas Frequent Flyer member, you can earn Qantas Points when you buy and sell foreign cash with Travelex. A commission is charged when you buy foreign currency and earn frequent flyer points. See the frequently asked questions for more information about earning Qantas Points.

Be aware of these conditions:

  • Points are earned when you buy and sell foreign currency through the Qantas Travelex. You need to buy foreign cash through Qantas Travel Money Online. This is a different arrangement to buying Travelex foreign currency directly. A commission of about $11 is charged. The size of the transaction is the basis for whether it's better to pay the commission and earn Qantas Points.
  • Earn one Qantas Point for every five dollars of AUD value* if you’re buying or selling AU$50 to AU$300.
  • Earn one Qantas Point for every three dollars of AUD value* for transactions between AU$300 - AU$1,000.
  • Earn one Qantas Point for every dollar of AUD value* for transactions more than AU$1,000 to AU$10,000.

*Or foreign currency equivalent

How do I buy Travelex foreign currency?

Travelex foreign currency can be purchased online and collected in-store, or you can purchase foreign cash from any Travelex retail outlet. Online and retail outlet foreign exchange rates may vary.

Buying foreign cash online:

Buy foreign cash online through the Travelex website. Select the store or airport terminal, and pick when you want to collect the currency. The rate is locked in at the time the order is confirmed.

Online order limits:

  • Minimum online order: AU$250.
  • Combined maximum order value in a 24 hour period is AU$5,000.
  • Combined maximum order value in a 21 day period is AU$20,000.

Online foreign currency payment methods

Pay using a debit card, credit card or BPAY. The funds won’t be available to collect right away, it’s at least a day before your foreign cash is ready if you pay by a credit card and three days with BPAY. Credit card and debit card payments are made at the time of ordering the foreign currency while BPAY payments must be made within 12 hours of confirming the quote.

Paying with a card

This attracts a surcharge of 0.89%. This is non-refundable. The credit card company may also classify the transaction as a cash advance rather than a purchase. This will attract fees and charges.

You can also pay with a debit card. You’re using your own money so there are no cash advance charges; however, the Visa or MasterCard surcharge applies. Visa and MasterCard debit cards attract a handling fee too.

BPAY payments

These do not attract a card surcharge. The BPAY payment has to come from your account, not someone else.

How do I pick up my foreign currency?

Select where you want to collect your cash when order currency online. Choices are the airport or from a Travelex outlet. All major airports in Australia are covered and a quick search for Travelex outlets shows locations all over Sydney.

If you paid for the foreign currency by credit card or debit card, you’ll need to provide the following when you collect your cash.

  • The card the order was paid for with,
  • A print out of the confirmation of the order or your order reference number,
  • Identification, like your passport or driver’s licence.

You’ll need to sign when the cash is collected and the person who made, and paid, for the order has to be the person who picks up the money.

Real question from actual users

What foreign currencies can I buy?

You can find these currencies available at Travelex stores.

  • CAD, CNY, DKK, EUR, FJD, HKD, INR, IDR, JPY, MYR, NZD, NOK, SGD, ZAR, SEK, CHF, THB, AED, GBP, USD, VND.

The following currencies are usually available at the Travelex stores at the airport.

  • BSD, BHD, BBD, BMD, BND, CLP, CZK, EGP, HUF, ILS, JOD, MUR, MXN, OMR, PKR, PGK, PHP, RUB, QAR, WST, SAR, KRW, LKR, TWD, TOP, TRY, VUV.

How do I earn Qantas Points when I buy and sell foreign cash?

Qantas Frequent Flyer members can visit the Qantas Frequent Flyer website and look for a link to partner merchants under the 'earning points' sub-menu.

Click on 'buy foreign currency cash with Qantas Travel Money online', and you will be directed to the Travelex foreign currency website.

When prompted, select Qantas from the list of loyalty schemes and enter your frequent flyer number and the points will be credited to your account following the transaction.

What happens if I don’t get the cash?

If you don’t pick up your foreign cash within three days of the collection date, the order will be canceled and a cancellation fee charged. The cash is moved to an uncollected monies account and can be refunded if you provide the receipt (minus the cancellation fee). After 90 days, Travelex claims the money.

If you change your mind about buying foreign currency or want to cancel your order before you pick the money up, give Travelex a call and you can cancel your Travelex foreign currency purchase.

  • There is a AU$25.00 cancellation fee.
  • The Visa and MasterCard surcharge is non-refundable.
  • Cash advance fees and bank fees are non-refundable.
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16 Responses to Travelex Foreign Currency and International Payments

  1. Default Gravatar
    JoV | May 15, 2016

    Does anyone know how quickly Qantas points are credited after a transaction?

    • Staff
      Shirley | May 16, 2016

      Hi JoV,

      Thanks for your question.

      When you have made a valid transaction, you’ll receive the Qantas Points in your Frequent Flyer account 30 days from when you made your purchase.

  2. Default Gravatar
    Russ | March 28, 2016

    How do I specify currency when reloading a travelex pre-paid card, via pay?

    Does it default to the currency I currently have on the card?

    • Default Gravatar
      Harry | April 12, 2016

      Hi Russ,

      Thanks for your question.

      You are not able to specify denominations as part of your order. Orders are typically packed as mixed, which means that you will receive a mixture of high and low denominations dependant on the availability of the currency you are ordering.

      I hope this helps,

      Harry

  3. Default Gravatar
    Gale | March 12, 2016

    Friend lost wallet in Copenhagen – what s fastest way to get money to them

    • Staff
      Shirley | March 14, 2016

      Hi Gale,

      Thanks for your question.

      You may want to consider a fast international money transfer, you can compare them here.

  4. Default Gravatar
    James | February 19, 2016

    what is the exchange rate of PHP TO AUSTRALIA TODAY 19-2-16

  5. Default Gravatar
    shahieda | July 9, 2015

    I want to know if somebody buys a car by you and the person is offshore and she says she put money in bank to south Africa but she says I must send $700 before the bank pays me my money for the car but there is no money showing in my bank account it will only show when I pay $700 what do you think about that and now they sending me FB! Letters threatening me they going to lock me up for fraud because she put in money in my bank which I didn’t receive

    • Staff
      Jodie | July 10, 2015

      Hi Shahieda,

      Thank you for your comment on finder.com.au, we are an Australian financial comparison website so are not able to assist with your personalised matters. It would be best for you to talk to a legal or financial expert to discuss your situation.

      Regards
      Jodie

  6. Default Gravatar
    mjain | April 16, 2015

    I`m working at Fiji and I want to transfer my salary Fiji to India .
    So please let me know the options for fund transfer Fiji to India.

    • Staff
      Jodie | April 30, 2015

      Hi Mjain,

      Thank you for getting in touch, we have contacted you via email.

      Regards
      Jodie

  7. Default Gravatar
    Louise | April 13, 2015

    I’m in Australia. Can I use your service to send money to someone else’s bank account in the USA?
    Can I earn frequent flyer points doing this?

    • Staff
      Jodie | April 28, 2015

      Hi Louise,
      Thank you for your question.

      Please check out our international money transfer comparison page to see which option would be best for you, unfortunately none of the transfer companies we work with currently offer frequent flyer points on money transfers.

      Regards
      Jodie

  8. Default Gravatar
    Helena | March 12, 2015

    Can I set up a Travelex account in Australia and have a traveller collect the card from the USA?

    • Staff
      Shirley | March 12, 2015

      Hi Helena,

      Thanks for your question.

      Unfortunately if you’d like an Travelex Multi-Currency travel card issued from the USA, you’ll need to apply for one with an USA-based account or at a Travelex store in the USA.

      Cheers,
      Shirley

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