Travel update: Belgium Attacks

Richard Laycock 24 March 2016

Travel insurance brands react to Brussels bombing.

Brussels Security

Global travel is still feeling the shockwaves two days after twin blasts rocked Zaventem airport and the Maelbeek metro station in Brussels.

The attacks left at least 31 people dead with over 200 others injured.

Passenger flights both entering and exiting the country were cancelled following the attacks. Zaventem Airport will remain closed on Thursday 24 March 2016 and Friday 25 March 2016.

Since the attacks, Australian travel insurance brands have begun offering statements about what their policies cover.

Below are the releases from some of the travel insurance brands in the finder.com.au panel. As this is an ongoing issue, the table may bot be complete as brands are constantly updating their sites.

Travel insurance claims and assistance advice for those affected by attack in Brussels

BrandConditions
  • If you have been injured as a result of the recent attacks in Brussels, 1Cover can help. If you need medical advice or emergency medical assistance please contact the 24-hour Emergency Assistance team.
  • Limits, conditions and exclusions apply under your policy and for full details you should refer to the Product Disclosure Statement and Certificate of Insurance you received when you purchased your travel insurance.
  • 1Cover will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

If you purchased on or after the 22nd of November 2015 please use the following number:

Budget Direct
  • If you have been injured as a result of the recent attacks in Brussels, Budget Direct can help. If you need medical advice or emergency medical assistance please contact the 24-hour Emergency Assistance team on +61 7 3360 7735.
  • Limits, conditions and exclusions apply under your policy and for full details you should refer to the Product Disclosure Statement and Certificate of Insurance you received when you purchased your travel insurance.
  • Budget Direct will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.
Easy Travel Insurance

If you've commenced your journey

Please note if you purchased your QBE travel policy after 12pm, Wednesday 23 March 2016 (AEDT), there is no cover for any claims arising from this event.

There is provision to cover the following:

  • Medical expenses incurred for the treatment of any injuries sustained including repatriation or evacuation.
  • Emergency accommodation if your trip has been interrupted due to a terrorist act.

If you're yet to begin your travel

  • There is no cover for cancellation or amendment due to an act of terrorism

In the event of an emergency, please contact QBE Assist:

Alternatively, you can contact QBE from an international toll-free number.

Fast Cover
  • If you have been injured as a result of the recent attacks in Brussels, contact FastCover by calling  +61 7 3305 7499. If you need medical advice or emergency medical assistance please contact the 24-hour Emergency Assistance team.
  • Limits, conditions and exclusions apply under your policy and for full details you should refer to the Product Disclosure Statement and Certificate of Insurance you received when you purchased your travel insurance.
  • Fast Cover will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.
Go Insurance

If you've commenced your journey

For Single Trip policies purchased prior to 5pm AEST on 22 March 2016 and trips booked under Annual Multi Trip policies prior to 5pm AEST on 22 March 2016 there is provision to cover the following:

  • Overseas medical expenses
  • Disruption experienced post-departure
  • Disruption experienced pre-departure

If you're yet to begin your travel

For Single Trip and Multi Trip policies purchased after 17:00 22 March 2016 :

  • It is not possible to insure against known risks and the policy specifically excludes claims resulting from circumstances known at the time of policy purchase or trip booking and which could reasonably be expected to give rise to a claim.

For queries or assistance please contact Go Insurance on +61 (0) 7 3481 9880. Alternatively please email the claims team at claims@goinsurance.com.au

Skiinsurance.com.au
  • If you have been injured as a result of the recent attacks in Brussels, Skiinsurance.com.au can help. If you need medical advice or emergency medical assistance please contact the 24-hour Emergency Assistance team.
  • Limits, conditions and exclusions apply under your policy and for full details you should refer to the Product Disclosure Statement and Certificate of Insurance you received when you purchased your travel insurance.
  • Skiinsurance.com.au will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

If you purchased on or after the 22nd of November 2015 please use the following number:

Travel Insurance Direct

If you've commenced your journey

  • Medical and medical evacuation. For those travellers issued with a policy prior to the occurrence of this event, medical expenses and medical evacuation cover are available. If you have been injured, contact the Emergency Assistance team on +61 2 9234 3123 for assistance.

If you're yet to begin your travel

  • Cancellation/rearrangement, travel delay and special events. Unfortunately, an act or threat of terrorism is excluded by the policy, as is a change of mind. If you wish to change your travel plans, contact your travel providers directly for assistance.
Travel Insurance Saver

If you've commenced your journey

Please note if you purchased your travel policy after 12pm Wednesday 23 March 2016 (AEDT), there is no cover for any claims arising from this event.

There is provision to cover the following:

  • Medical expenses incurred for the treatment of any injuries sustained including repatriation or evacuation.
  • Emergency accommodation if your trip has been interrupted due to a terrorist act.

If you're yet to begin your travel

  • There is no cover for cancellation or amendment due to an act of terrorism

In the event of an emergency, please contact QBE Assist:

Alternatively, you can contact us from an international toll-free number.

Worldcare Travel Insurance
  • If you have been injured as a result of the recent attacks in Brussels, WorldCare can help. If you need medical advice or emergency medical assistance please contact the 24-hour Emergency Assistance team on +61 7 3305 7499 reverse charge.
  • Limits, conditions and exclusions apply under your policy and for full details you should refer to the Product Disclosure Statement and Certificate of Insurance you received when you purchased your travel insurance.
  • WorldCare will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

Attacks in Brussels

Belgium experienced more than 140 terrorist attacks between 1970 and 2014. The latest attack in Brussels, which left at least 31 people dead and another 270 injured, is its deadliest in recent memory. According to the Smart Global Terrorism Database, in the period between 1970 and 2014, those 140 attacks accounted for more than 40 deaths and 230 injuries.

Source: Global Terrorism Database

Useful contact details

The Australian Embassy

Department of Foreign Affairs and Trade

24-hour Consular Emergency Centre

Picture: CRM / Shutterstock.com

More great ideas from finder.com.au

Get a life insurance quote
Get a life insurance quote

Find out what it costs to protect yourself and your family

More info...
Refinancing home loans
Refinancing home loans

Choose from offers with rates as low as 3.39% p.a.

More info...
Google Pixel
Google Pixel

Compare plans for Google's flagship Android phone

More info...
Christmas ideas
Christmas ideas

Visit our Christmas homepage for gift ideas, markets, travel & deals

More info...

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Ask a question
feedback