Travel Money Guide: UAE

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The cheapest and easiest ways to use travel money cards, debit and credit cards in the UAE

The F1, Dubai Gold Cup, Ferrari Island, the world’s tallest building, museums and malls, the United Arab Emirates is an ultra-modern oasis and more than just a stop-over on the way to London or Europe. The UAE is a nation of seven different Emirates. Abu Dhabi and Dubai are the shining crowns of the UAE and attract the bulk of tourists as well as expats. The Emirati dirham is the currency of the region. Mastercard and Visa cards are widely accepted and ATMs are easy to find. You can compare cash, cards, cheques and insurance in this travel money guide for the UAE.

Which option is right for your next trip?

Qantas Cash

Qantas Cash

The Qantas Cash® allows you to earn Qantas Points on all transactions including local and foreign transactions.

  • Choose from 11 currencies on the one card: USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED and AUD
  • Ability to load money and convert currencies 24/7 on the secure customer portal.
  • Locked-in exchange rates for multiple currencies and low and transparent fees.
  • Accepted electronically – at over 35 million locations in over 210 countries worldwide.

    Compare travel cards for UAE

    Rates last updated July 25th, 2017
    Available Currencies ATM Withdrawal Fee Reload Fee Initial Load Fee
    Qantas Cash
    Qantas Cash
    AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50 $0 $0 Go to site More

    Rates last updated July 24th, 2017
    Name Product Foreign Currency Conversion Fee (MC) Foreign Currency Conversion Fee (VISA) Overseas ATM Withdrawal Fee Overseas Cash Advance Fee Annual fee Product Description
    Bankwest Zero Platinum Mastercard
    0% of transaction value
    The greater of 2% or $4.00
    $0 p.a.
    An introductory offer on balance transfers, plus complimentary travel insurance & access to a 24/7 Concierge service.
    Bankwest Qantas Platinum Mastercard
    0% of transaction value
    2% or $4.00, whichever is greater
    $160 p.a.
    Enjoy a high credit limit with complimentary travel insurances and earn 0.5 Qantas Points per $1 spent on eligible purchases.
    Bankwest Qantas World Mastercard
    0% of transaction value
    $270 p.a.
    Earn uncapped Qantas Points per $1 spent on eligible purchases and receive complimentary travel insurance.

    Compare up to 4 providers

    Rates last updated July 25th, 2017
    Monthly Account Fee Debit Card Access ATM Withdrawal Fee Fee Free Deposit p.m. Details
    Bankwest Qantas Transaction Account
    $0 Overseas ATM withdrawal fees charged by Bankwest. Third party ATM fees and international transaction fees may still apply.
    Mastercard $0 $2,000 $0 account keeping fees when you deposit at least $2,000 into your account each month. Otherwise, a $6 monthly fee applies. Unlimited Free withdrawals at Bankwest and CommBank ATMs in Australia. Go to site More
    Westpac Choice
    $0 Overseas ATM fee when you withdraw from the Global ATM alliance network. International transaction fee still applies.
    Mastercard $0 $2,000 $0 account keeping fees if you deposit at least $2,000 per month. Otherwise, a $5 monthly fee applies. Unlimited free withdrawals at St.George, Westpac, Bank of Melbourne and BankSA ATMs. Go to site More
    St.George Complete Freedom Account
    $0 Overseas ATM fee when you withdraw from the Global ATM alliance network. International transaction fee still applies.
    Visa $0 $2,000 $0 account keeping fees if you deposit at least $2,000 per month. Otherwise, a $5 fee applies. Unlimited free withdrawals at St.George, Westpac and BankSA ATMs. Go to site More

    How much dirhams do I need to bring to the UAE?

    Accommodation, food and holiday activities can be expensive in the UAE. There are less than a handful of hostels, although value 2 and 3 star hotels are widely available in Abu Dhabi and Dubai. Because the UAE is filled with many different nationalities, food from all over the world is available for cheap. As well as expensive theme park visits and sightseeing trips, there also ways for you to explore Abu Dhabi and Dubai for free.

    Abu DhabiBudgetMidrangeExpensive
     to-sleepHostel dorm bed
    $20 per night
    3 star hotel
    $70 - $200 per night
    5 star hotel
    $200 - $600 per night
    foodChicken biryani at a cheap restaurant
    Shawarma platter at mid priced restaurant
    Dine at Hakkasan Abu Dhabi. Signature Peking Duck
    cameraVisit the Sheikh Zayed Grand Mosque: free
    Relax on Corniche Beach: free
    Visit the ferrari island theme park
    $100 per adult
    Dubai sightseeing trip from Abu Dhabi
    $115 per person

    Prices are for example purposes

    Exchange rate history

    The Australian dollar is worth between 2.5 and 3 Emirati dirhams. The dollar hit a low at the start of 2016 and has been growing in value since. Traveller’s cheques and prepaid travel cards let you lock in an exchange rate when you buy/convert to a foreign currency if you think it’s going to get more expensive to buy dirhams in the future.

    Year Average annual exchange Australian Dollar to UAE Dirham
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    Travel card, debit card or credit card?

    There are two prepaid travel cards suited to spend in Emirati dirhams, you’ll incur currency conversion fees with the rest and American Express acceptance is touch and go in the UAE. A debit card can be a cost effective way to withdraw money and make over the counter purchases, if you have the right one. Plus, you could consider a travel credit card for the fee waivers and travel perks.

    In the tourist and expatriate centres of Dubai and Abu Dhabi, Visa and Mastercard can be used more often than not. While many smaller businesses and taxis now take cards; you will need cash at some point on your travels. ATMs are widespread and you’ll see some familiar names like Citi and HSBC.

    A quick summary of travel money options for UAE

    Travel money optionProsCons
    Debit cards for travel
    • No currency conversion, ATM withdrawals, account keeping fees
    • Widely accepted at UAE merchants and ATMs
    • Free withdrawals on Citi ATMs in the UAE with Citibank Plus
    • Citibank Plus Transaction Account is the only travel friendly debit account currently offered
    Prepaid travel money cards
    • Allow you to load and spend in Dirham
    • No currency conversion fees for some cards
    • Let you make over the counter purchases and ATM withdrawals
    • International ATM withdrawal fees, card issue fees, initial load fees, reload fees may apply
    Credit cards for travel
    • Features such as complimentary travel insurance and reward points earning
    • Accepted worldwide
    • Security with chip and PIN
    • Contactless payment terminals are common
    • Cash advance fees
    • Higher spending limit
    Traveller's cheques
    • Acceptance
    • Security
    • Can be costly with initial purchase charges
    • Not all merchants accept traveller's cheques
    • Greater payment flexibility
    • Convenience
    • More difficult to manage expenses
    • Higher risk of theft

    This table is a general summary of the travel money products in the market. Features and benefits can vary between cards.

    How cards, cheques and cash work in the UAE

    Using prepaid travel cards

    The two travel cards which let you load and spend in Emirati dirham are the Commonwealth Bank Travel Card and the Qantas Cash. Both travel cards are Mastercard branded products. Mastercard and Visa cards can be easily used at many businesses throughout the UAE. The American Express Global Travel Card doesn’t charge a currency conversion fee for a promotional period up until January 2017, but American Express acceptance may be an issue.

    Both cards let you make over the counter purchases and ATM withdrawals. A quick look at the exchange rate shows CBA cardholders are about 18 dirhams (AUD$6), so you’re better off converting AUD$1,000 to AED. Withdrawals cost more using the CBA card, you’ll save about AUD$1 each time you use the Qantas Cash at the ATM.

    You’ll pay a $15 issue fee for the Commbank product, a spare is issued to use incase the main card is lost or stolen, a point of difference from Qantas Cash which is a single card account. Rewards are another point of difference. If you chase points, the Qantas Cash gives you 1.5 Qantas Points for every $1 spent in a foreign currency.

    • Tip: Order a travel card online so it has your name printed on the front.

    Using debit cards

    The Citibank Plus Transaction Account is the only travel friendly transaction account. You won’t pay for  currency conversion, international ATM withdrawals, there’s no monthly account keeping fee and Citi let you make instant and free international money transfers between Citi accounts in Australia and the UAE. The Citibank Plus Visa Debit Card will enjoy wide acceptance at UAE merchants and ATMs.

    • Tip: You can use the Citibank Plus to withdraw for free from Citi ATMs in the UAE.

    Using credit cards

    Visa and Mastercard credit cards can be used without issue at businesses in the UAE. Some hotels in Abu Dhabi and Dubai require a credit card for deposits, so it might be good to carry one was a backup.

    The 28 Degrees Mastercard from Latitude Financial Services (formerly GE Money) combines a unique set of features with low fees. Bankwest platinum credit cards come in different flavours, all platinum cards waive the currency conversion fee and you won’t pay for international ATM withdrawals either. Bankwest provide complimentary insurance through their platinum cards. The Coles Rewards Mastercard may also be suited to take to the UAE, as Coles offer 2 flybuys points for overseas purchases. The Bankwest Platinum Qantas Mastercard gives you 0.75 Qantas Points per dollar spent.

    • Tip: Some users preload these products with their own money to use like a debit card. The cash advance fee applies regardless of whether the card has a positive balance and the Mastercard and Visa no liability guarantees do not apply if you’re the victim of credit card fraud.

    Using traveller's cheques

    Traveller’s cheques can be purchased through Thomas Cook. Commonwealth Bank, Australia Post, Westpac and ANZ provide American Express traveller’s cheques. However, American Express do not sell cheques in Emirati dirhams. In this case ,it might be better to take a travel friendly debit or prepaid card for ATM withdrawals. Banks and exchange offices will charge a commission to cash traveller’s cheques and you can get a better rate from the ATM.

    Paying with cash in UAE

    You can use your credit card, debit card or travel card in many places throughout the UAE. Smaller businesses such as cafeterias and cafes, some public transportation, street vendors and souks are all cash only. ATMs are widespread in the cities, you will have many chances to withdraw cash if you need it.

    Exchanging cash

    If you have Australian dollars you want to change when you arrive, avoid exchanging cash at your hotel or at the airport. You will get a better rate if you wait till you get into the city. Have a look in shopping centres for exchange offices.

    ATM withdrawals

    Some of the banks you’ll recognise in the UAE include Citi, HSBC and Barclays Bank. International banks will give you a higher ATM withdrawal limit than local banks. Try to select a withdrawal amount which will give you notes in a smaller denominations. These machines have a tendency to dispense large bills, which can be a problem to cash outside your hotel.

    You’ll be able to find ATMs in the international airports, you can make a withdrawal once you go through customs and before you get in a taxi.

    Finding cash and ATMs in UAE

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    Case study

    Dean visited Abu Dhabi so he could attend the F1 Grand Prix. He spent about four nights in Abu Dhabi and two nights in Dubai before flying back home. He was at the Yas Marina circuit to watch the practice and qualifying laps and the race itself, Dean says at the end of each day there were performances from major artists such as Florence and the machine.

    What cards did you take with you?

    Why did you take these cards?

    Dean says he travels frequently and he uses his Citibank Plus Visa as his main travel account. He doesn’t pay the 3% conversion fee for currency conversion and he doesn’t pay international ATM fees if he makes a withdrawal. He says there’s no monthly fee to keep the card so he only brings it out on holiday. The Orange Everyday Visa Debit Card is the account day to day account he uses in Australia because he doesn’t get charged any ATM fees when he uses it to get cash out at home. The HSBC Platinum Visa gave Dean complimentary insurance when he used it to purchase his airfare. He pays the card off at the end of each month too, so when possible he makes purchases with the card to earn Qantas Points and doesn’t incur interest.

    Where could you use your cards?

    Dean says he could use his cards most places he visited. He made a withdrawal from an ATM when he landed but he says he used his credit card to pay for the taxi from the airport and for a deposit when he checked into the hotel. When he ventured into the city, he could use his Citibank Plus debit card all the time except for when he ate in a few of the smaller restaurants (he didn’t ask if they took card but he thinks there’s a good chance they do). He adds that a few of the taxis he took were cash only.

    What about ATM withdrawals?

    Dean only made two ATM withdrawals. The first time was in the airport and the second time was when he spotted a Citibank ATM in Abu Dhabi mall. He says there was no issue with ATM acceptance or availability. There was always an ATM around the corner, he says.

    What’s your recommendation for UAE travel money?

    Dean says the Citibank Plus should be in the back pocket of everyone who travels internationally.

    Do you have any tips?

    Dean says there is a service charge of 10% at places like hotels and restaurants included in the bill, but he says it can’t hurt to round taxis up to the nearest 5 dirhams either.

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    Buying dirhams in Australia

    You can get a better rate of exchange if you withdraw cash from an ATM in the UAE using a low fee travel account. If you want some cash in your pocket when you land, these institutions can sell you dirhams.

    • Tip: These providers have locations at major Australian airports, you can order currency online and pick up dirhams before you get on the plane.

    Why you’ll need a combination of travel money options

    The travel money products on this page work best when they’re used together. Depending on the card, you could take advantage of interest-free days, complimentary insurance and an emergency line of credit with a credit card. However, as you can’t use credit cards for ATM withdrawals, you’ll need to consider a travel friendly debit card or prepaid card. Fees aside, spread your travel budget across a couple of different travel money types, this way, a lost or stolen card won’t derail your trip.

    If you have any questions about using travel money in the UAE get in touch with us using the form below.

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    This page was last modified on 4 July 2017 at 10:46am.

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