Travel insurers begin to remove exclusion for Bali volcano

Richard Laycock 1 November 2017 NEWS

View of Agung volcano from the peak of Batur. Indonesia, Bali.

The lowering of the alert level for Mount Agung means travel insurers are once again offering cover.

After more than a month of travel insurance exclusions relating to cover for Mount Agung, travel insurers are starting to offer cover once more.

Travel Insurance Direct (TID) was the first travel insurer to remove its exclusion, saying that it is once again offering cover for trips impacted by Mount Agung for people taking out cover from 3pm 30 October 2017 (AEST).

However, TID spokesperson Phil Sylvester said that any new activity would mean the implementation of a new cut-off date.

Two other travel insurance brands have joined TID in offering cover again: InsureandGo and Tick Travel Insurance.

“InsureandGo is now covering travellers who have purchased travel insurance with a natural disaster add-on should they experience any issues with the eruption or volcanic activity of Mount Agung," said a spokesperson from InsureandGo

For both of these brands, travellers will be covered if they bought travel insurance before 20 September at 8:20pm (AEST) or after 31 October at 3:20am (AEST). Note that the insurance brands also require that travellers buy a natural disaster add-on.

Mount Agung Update

22 November 2017 update: The Mount Agung volcano has begun erupting, and cover restrictions regarding the elevated threat posed by the eruption are starting to trickle in. This table will be updated once advice on cover is posted to a travel insurance brand's website. All times in the table are in AEST. Please check with individual brands to see if they are offering cover before buying a policy.

Information last verified at 4pm 27 November 2017.

BrandCovered for Mount AgungNot covered
1Cover
Policies issued between 9am on 6th November 2017 and midday 22 November 2017.
Policies issued after 12pm Wednesday 22 November 2017.
American Express
Policies issued before 5pm Tuesday 21 November 2017.
Policies issued after 5pm Tuesday 21 November 2017.
AIG
Policies issued before 22 September 2017.
Policies issued after 22 September 2017.
Allianz
Policies issued before 7am Tuesday 19 September 2017.
Policies issued after 7am Tuesday 19 September 2017.
Australia Post
Policies issued before 2pm Monday 18 September 2017.
Policies issued after 2pm Monday 18 September 2017.
Boomers
Policies issued before 7am Tuesday 19 September 2017.
Policies issued after 7am Tuesday 19 September 2017.
Columbus Direct
Policies issued from 21 June to 21 September 2017.
Policies issued after 21 September 2017.
Cover-More
Policies issued before 2pm Monday 18 September 2017.
Policies issued after 2pm Monday 18 September 2017.
DU insurePolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
Easy Travel InsurancePolicies issued before 2pm Thursday 21 September 2017.Policies purchased after 2pm Thursday 21 September 2017.
Fast CoverPolicies issued before 4pm 20 September 2017.Policies issued after 4pm 20 September 2017.
Go InsuranceSingle-trip policies and trips booked under Annual Multi Trip before 12pm on 22 November 2017.Policies issued after 12:01 pm on Wednesday 22 November 2017.
InsureandGoPolicies issued between 3:20pm on 31st October and 7:30am on 22nd November.Policies issued between the 20th of September 8:20pm and the 31st of October 3:20pm and from the 22nd of November at 7:30am onwards.
Insure4LessPolicies issued before 2pm Monday 18 September 2017.Policies issued after 2pm Monday 18 September 2017.
iTrekPolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
NoWorriesPolicies issued before 16 September 2017.Policies issued after 16 September 2017.
Online Travel InsurancePolicies issued before 7am Tuesday 19 September 2017.Policies issued after 7am Tuesday 19 September 2017.
Simply Travel InsurancePolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
Ski-insurance.com.auPolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
Southern CrossPolicies issued before 10am Friday 22 September 2017.Policies issued after 10am Friday 22 September 2017.
Tick Travel InsurancePolicies issued between of 31st of October and 21st of November.Policies issued after 07:30am on Wednesday 22 November 2017.
Travel Insurance SaverPolicies issued before 2pm Thursday 21 September 2017.Policies issued after 2pm Thursday 21 September 2017.
Travel Insurance DirectPolicies issued before 8:05 pm Tuesday 21 November 2017.Policies issued after 8:05 pm Tuesday 21 November 2017.
Travel InsuranzPolicies issued before 2pm Monday 18 September 2017.Policies issued after 2pm Monday 18 September 2017.
WoolworthsPolicies issued before 4pm Wednesday 20 September 2017.Policies issued after 4pm Wednesday 20 September 2017.
WorldcarePolicies issued before 7am Tuesday 19 September 2017.Policies issued after 7am Tuesday 19 September 2017.
Kango CoverPolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
Under 30s Travel InsurancePolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.
VirginPolicies issued before 7am Tuesday 19 September 2017.Policies issued after 7am Tuesday 19 September 2017.
Zoom Travel InsurancePolicies issued between 9am on 6th November 2017 and midday 22 November 2017.Policies issued after 12pm on Wednesday 22 November 2017.

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