Transport Health insurance

Transport Health hospital cover

Looking for hospital cover? Transport Health is a not-for-profit fund that offers a number of policies that cover hospital treatment.

Transport Health was established in 1888 as a very select health fund for Melbourne Tramway workers, but as demand grew it started to encompass all areas of Australia’s transport industry. In 2014 it opened its doors to all Australians eligible for health insurance, which has resulted in a 50% growth in membership.

See what this unique health fund’s hospital cover offers.

finder.com.au does not currently have access to this health insurance brand. You may wish to compare options available on the health insurance homepage.

What makes Transport Health's hospital policies different?

  • Affordable without skimping on cover. Transport Health's Public Hospital policy allows you to choose your own doctor, avoid waiting lists and access a near-full range of Medicare procedures at a low cost. The downside is that it doesn't include Access Gap Cover and you won't be entitled to accommodation in a private room.
  • Comprehensive option available. At the other end of the spectrum, Top Hospital covers the full range of Medicare procedures in agreement private hospitals and day facilities, and lets you adjust your premiums by choosing between an excess, a co-payment and no excess or co-payment plans.
  • Access Gap Cover. Available in the Healthy Choice and Top Hospital policies, Access Gap Cover reduces or eliminates any out-of-pocket expenses you may incur, providing the doctors or practitioner who treats you participates scheme. If they are a "no-gap" doctor there won't be any extra costs, if they are "known-gap" you’ll know how much it will be ahead of time.
  • Membership benefits. With the focus being on affordable healthcare alone, additional member bonuses are limited. However, you can still get a considerable 30% discount on QBE travel insurance as a Transport Health member.

What levels of hospital cover are available?

  • Top Hospital. Flexible and comprehensive cover for peace of mind.
  • Healthy Choice Hospital. Mid-level, mid-price hospital cover for important procedures in private hospitals.
  • Public Hospital. Low-cost policy that covers you as private patient in a public hospital.

Full breakdown of what's covered and excluded by these policies

  • Covered
  • Minimum benefits, public hospital only
  • Excluded
DetailsPublic HospitalHealthy Choice HospitalTop Hospital
Starting Cost$19.73 per week$23.18 per week$34.23 per week
Excess/Co-paymentNone$100 co-payment$250 excess or
$100 co-payment
Emergency ambulance
  • Yes
  • Yes
  • Yes
Accidents
  • Yes
  • Yes
  • Yes
Government approved prostheses
  • Yes
  • Yes
  • Yes
Podiatric surgery
  • Yes
  • Yes
  • Yes
Tonsil, adenoid and appendix removal
  • Yes
  • Yes
  • Yes
Hernia treatment
  • Yes
  • Yes
  • Yes
Kidney and gallstone removal
  • Yes
  • Yes
  • Yes
In-hospital wisdom teeth removal
  • Yes
  • Yes
  • Yes
Colonoscopy
  • Yes
  • Yes
  • Yes
Cancer related services
  • Yes
  • Yes
  • Yes
Spinal fusion and disc replacement
  • Yes
  • Yes
  • Yes
Spinal scoliosis
  • Yes
  • Yes
  • Yes
Cochlear implant surgery
  • Yes
  • Yes
  • Yes
Insulin pump treatments
  • Yes
  • Yes
  • Yes
All joint investigations and reconstructions
  • Yes
  • Yes
  • Yes
Joint replacements
  • Yes
  • No
  • Yes
Dialysis for chronic renal failure
  • Yes
  • No
  • Yes
Gastric banding and obesity procedures
  • Yes
  • No
  • Yes
Assisted reproductive services
  • Yes
  • No
  • Yes
Pregnancy and birth related
  • Yes
  • No
  • Yes
Sterilisations and reversals
  • Yes
  • No
  • Yes
Eye surgery
  • Yes
  • No
  • Yes
Rehabilitation
  • Yes
  • Yes
  • Yes
Psychiatric
  • Yes
  • Yes
  • Yes
Palliative care
  • Yes
  • Yes
  • Yes
Heart surgery, and cardiac diagnostic and therapeutic services
  • Yes
  • No
  • Yes
Cosmetic and reconstructive surgery when required for medical purposes
  • Yes
  • No
  • Yes
Elective cosmetic surgery
  • No
  • No
  • No
All other in-hospital Medicare services
  • Yes
  • Yes
  • Yes

How do co-payments and excess work?

Available with the Healthy Choice and Top Hospital policies, these enable you to reduce your premium cost in exchange for paying an up-front fee when you go to hospital. An excess is a single payment while a co-payment is a per night fee. Circumstance where you might opt for an excess or co-payment on your policy include the following:

  • If you have ongoing health issues this can be a useful way of tailoring your plan to reduce the cost.
  • If you have health issues that make it likely you’ll attend hospital each year it might be a good idea to pick the no-excess or co-payment plan, at the cost of higher premiums.
  • If you’re likely to experience hospitalisations lasting several days an excess is likely to be cheaper.
  • If odds are that you’ll be faced with multiple brief hospitalisations per year, an excess may be the most cost-effective option.

Do any limitations or waiting periods apply?

It’s important to be aware of the limits of each Transport Health hospital policy. Some of these are restrictions that only pay minimum benefits for specific services, while other exclude certain treatments completely. You are also required to wait a certain period of time before you are able to lodge a claim. These waiting periods vary depending on what you are claiming for.

Hospital cover limitations

  • Top Hospital. The Top level plan does not include any specific exclusions and lets you access the full range of Medicare procedures at both public and agreement private hospitals as desired.
  • Healthy Choice Hospital. For the procedures specified as exclusions you cannot claim any private health insurance benefits, whether in a public or private hospital. For these exclusions, you can still attend a public hospital as a public patient, but will need to contend with applicable waiting periods and will not be able to choose your doctor.
  • Public Hospital. This policy excludes you from attending private hospitals or facilities without incurring considerable out-of-pocket expenses. The exceptions are hospitalisation resulting from an accident, and when getting government-approved prostheses where you are covered up to the specified amount for approved items.

Hospital cover waiting periods

  • None: Emergency ambulance and accidents.
  • 2 months: All conditions not otherwise specified, and pre-existing psychiatric, rehabilitation and palliative care.
  • 12 months: Pre-existing conditions, pregnancy or fertility related services.

How do I lodge a hospital claim with Transport Health?

Hospital costs are typically billed directly to the fund, and you won’t need to worry about claiming. Instead, you can simply pay any applicable excess or co-payment on discharge.

Medical practitioners may bill their services separately, where you can make claims through Medicare by completing a two-way Medicare form. Where practitioners participate in the Access Gap Scheme, and you have mid or top level cover, they'll bill Transport Health directly. You'll only need to pay for any applicable gap, and can pay the provider directly.

What payment methods does Transport Health accept?

Health fund premiums are payable in advance for the upcoming period. You can choose to pay weekly, fortnightly or monthly, and can select from the following payment options:

  • Direct debit: Regular direct debits from your account or credit card. You can also choose to direct debit quarterly, yearly or half yearly in addition to the usual options.
  • Pay by phone: Call 1300 806 808 to make a credit card payment over the phone.
  • BPAY: Use your financial institution's BPAY facility.
  • Mail: Make payments by cheque, money order or credit card. You cannot pay premiums by sending cash in the mail.
  • Online: Log in to the member’s area of the Transport Health website to make credit card payments.

Compare Transport Health hospital cover

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Andrew Munro

Andrew writes for finder.com, comparing products, writing guides and looking for new ways to help people make smart decisions. He's a fan of insurance, business news and cryptocurrency.

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