Free Training Service Agreement templates (Australia)

Set the stage for a successful client relationship while protecting your business.

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We know that a training service agreement can make or break a company. That's why we've put together this guide, so you can write an effective agreement that protects your business.

Read on for advice and answers to some commonly asked questions about this essential document.

What is a Training Service Agreement?

A training service agreement is a comprehensive document that sets out the working relationship between a training service provider and a customer (i.e. the person receiving the services).

Along with a detailed description of the services that the trainer will deliver, the document should also address the terms and conditions of the relationship. You may find that some people also refer to this agreement as a training service level agreement.

training services agreement template from Lawpath

Download this template at Lawpath

When should I use a Training Service Agreement?

Training providers offer their services in a variety of industries and specialities including fire safety, vocational employment and industry-recognised qualifications. You should utilise a training service agreement if you are someone that is:

  • Onboarding the services of a training provider in any field,
  • Providing your training service to a company.

Training Service Agreement vs Service Level Agreement

Both a training service agreement and a service level agreement outline the relationship between a service provider and a client. They explicitly state what is expected of both parties, helping both parties to understand where they stand in the relationship.

The main difference between these documents is that a service level agreement (also referred to as an SLA) is a more general document that applies to any type of service offered. A training service agreement, on the other hand, should only be used by qualified training providers.

What does a Training Service Agreement include and not include?

What's included in a Training Service Agreement?

You should customise your training service agreement to reflect the industry that you work in. That being said, it is essential to include the following as part of your document:

  • When, how and what training services will be provided
  • Terms and conditions of the service
  • Payment details including the cost of the service and when payment is due
  • Duties and responsibilities of both parties involved
  • Warrantee or guarantees offered by the service provider
  • Grounds for termination of the agreement
  • Dispute management and resolution.

What isn't included in a Training Service Agreement?

You only need to include the essential information in your agreement. Avoid including information that adds no value or isn't relevant to the service you're providing.

How effective is a Training Service Agreement?

A well-written training service agreement is a great way to set up strong foundations with a new client. Not only does it set the tone for the relationship going forward, but it allows both parties to know what is expected from them from the offset. If a party breaches the terms and conditions set out in the agreement, you can use the document as evidence against them in court.

Do I need to engage a lawyer?

A training service agreement is a legally binding document between two parties. For this reason, it's likely to be a good idea to get a legal professional to look over the contract for you or to help you draft it up.

If a party breaches the terms of the agreement in the future, this will ensure that you have a watertight document that will hold up in an Australian court of law.

There are numerous resources available online to use as guidance when you're putting together your agreement. These range from free templates to one-off legal advice. The brands in the table below are a few places you can get a helping hand.

1 - 4 of 4
Name Product Legal document services available Free legal documents available? Other legal services offered Price Document library size
Customisable document templates
You can view samples for free and you can create your first document for free.
Online document eSignatures, lawyer marketplace, on-demand legal advice, business setup services
$288 per year for unlimited documents
Customise and download up to 300 legal documents for business or personal matters. Plus register a company, business name or ABN.
Customisable document templates
Free one week trial available which gives access to hundreds of documents.
Free legal articles and resources
$59.88 per year for unlimited documents or one-off documents available for $9.50 - $49
Customise and download legal documents in as little as five minutes. Plus, LawDepot offers peace of mind with two service guarantees.
Customisable document templates
Custom legal services available, free law change updates via email, legal packages for various professions
Individual templates start from $59 + GST
Legal123 offers a range of individual templates or document packages for consultants, app developers, personal trainers and more.
Customisable document templates & professionally drafted documents
Legal advice phone consultations, contract reviewing and amendments, trade mark applications, business structure assistance.
From $49 + GST per week for access to 40+ legal templates
Take advantage of unlimited legal advice consultations, free legal templates and fast turnaround times for legal projects with LegalVision membership.

Compare up to 4 providers

How do I write a Training Service Agreement?

There are several must-have clauses to include in your training service agreement. Firstly, it should describe the exact service that is being provided, before explaining how and when it will be delivered. It should also cover the details of both parties involved, including their individual responsibilities.

Once you've written your agreement, both parties must sign the document and keep a copy for their personal records.

Here's some more information on some of the leading online service providers in Australia:

  • Lawpath. An online legal resource for small businesses and entrepreneurs where you can browse through free legal templates. To edit and download the document, you'll need to sign up to a monthly plan.
  • Law Depot. Home to a wide array of free legal documents, simply fill in the form online and download your agreement in just a few moments.
  • LegalVision. LegalVision offers users unlimited use of free legal document templates in exchange for a monthly membership fee.
  • Wonder Legal. Browse more than 140 legal document templates with Wonder Legal, all of which you can purchase for a one-time fee.

You can also check out our more comprehensive guide to legal advice and documents for further information on this subject.

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