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Tool repair services

Here’s how to find a reliable tool repair service in your area.

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Keeping the tools in your toolbox in prime shape is key when it comes to successful DIY projects. If you're a contractor, it's crucial in order to be able to complete a job on time. After all, dying battery-powered tools can be a safety hazard and a rusty blade can ruin a perfectly good piece of wood. Put simply, you need working tools to deliver optimum performance.

So what do you do when one of your tools breaks down? Is it worth repairing or should you purchase a new one? Well, that depends.

Read on to find out more about what a tool repair service can help with.

What is a tool repair service?

A tool repair service is a business that offers maintenance, repairs and safety checks on tools. From torque wrenches to power drills, the service will ensure that all your equipment is safe and functional. There are individuals who perform tool repairs as well – you can likely find someone close by on sites like Airtasker.

What does a tool repair service do?

Depending on its scope, a business specialising in tool repair can offer a variety of services:

  • Certified warranty repairs on authorised lines
  • Out of warranty repairs
  • Quick turnaround times
  • Free estimates
  • Pick up and drop off of heavy equipment
  • Safety checks

How do I book a tool repair service?

Start by researching what tool repair services are operating in your area. Most power tool manufacturers don't offer a repair service themselves. Instead, they rely on third party agents. Consequently, a tool repair service may be able to offer certified warranty repairs for your broken tool. If the tool is out of warranty, you'll likely find even more options that suit your needs.

A lot of workshops allow you to request a repair online, a process that involves sharing your personal information and providing details about what kind of repair you need. You can usually call the shop directly as well to see if it can cater to your needs.

Alternatively, look on Airtasker or Taskrabbit – or another online marketplace – to see if there are any repairmen close by and get in touch.

How much does a tool repair cost?

The cost of a tool repair varies based on the work involved and if there are any spare parts needed. You can pay anywhere from $20 to hundreds of dollars.

Keep in mind that manufacturer warranties only cover defects and faulty components, not lack of maintenance or accidental damage.

How do I compare tool repair services?

A few things to look out for when comparing tool repair services:

  • Location. It is likely you'll need to take the tool to the shop yourself so pick one close by.
  • Pick up/drop off. If your tool is large and you can't transport it yourself, see if the shop offers to pick up and drop off services.
  • Turnaround time. How quickly do you need your tool fixed and can the shop meet that deadline?
  • Warranty repairs. Is the shop an authorised repair agent for your tool brand?
  • Reputation. Look up lots of credible and verified online reviews from other customers.

How should I prepare for a tool repair?

Your best course of action is to reach out to a repairman and get a quote about how much the repair might end up costing you. Then, determine if it's worth getting your tool repaired or if you would rather purchase a new one.

How long does a tool repair take?

Generally, it can take just one to two days if the business prides itself in fast turnaround times. The repair can take longer if, for example, your tool requires a spare part that's not easily available.

What to consider when booking a tool repair?

Here are four questions to ask yourself before booking a tool repair:

  • Does the warranty still apply? If so, make sure that the repair you need is covered.
  • How much will the repair cost? If the cost exceeds 50 percent of the cost of a new tool, the repair is probably not worth the hassle.
  • How old is the tool? Using the average lifespan for your tool is a good reference point when deciding what course of action to take.
  • Would a newer model solve problems you encounter with this older one? If that's the case, it may be more efficient to purchase rather than repair.

Do I need to be present for a tool repair?

Typically, no. You can take the tool in the shop and pick it up a couple of days later. If the repairman is coming to your home, it's best to be there to make sure the tool functions properly once the repair is done.

Pros and Cons of a tool repair

Pros

  • It'll prolong your tool's lifespan
  • Saves you the hassle of researching a newer model
  • Cut out the risks involved in trying to fix a tool yourself

Cons

  • Repairs take time
  • Not worth it if the tool costs more to repair than replace

Bottom Line

If you see anything visibly wrong with your tools or notice a decline in performance, it's time to repair/replace. Otherwise, you put yourself and your projects at risk. A tool repair service will provide advice on the next steps you need to take to get your tool up and running.

Frequently asked questions about tool repair services

Do tools need servicing?

All tools need routine maintenance to function properly and last you a long time. This can involve simple tasks you might be able to do yourself like re-sharpening blades or complete servicing performed by a professional.

Are old tools worth servicing?

It depends. A good tool can be worth a few hundred dollars, especially if it's of superior quality. In that case, servicing is worth it. If we're talking about a run-of-the-mill tool you can afford to buy brand new, probably not.

Can I fix my tools myself or should I hire a professional?

If you like to get your hands dirty, you can take care of routine maintenance issues like replacing broken power cords or removing rust. Otherwise, we recommend you reach out to a professional.

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