Telstra TV: What can Telstra’s tiny set top box do for you?

Alex Kidman 16 October 2015

telstra-tv-image

Vale, T-Box. Telstra has replaced it with Telstra TV -- but what is Telstra TV?

You may have noticed that there's a lot of choice when it comes to streaming media services these days, with both international players such as Netflix and more locally grown offerings such as Stan and Presto vying for your entertainment dollar. It's lovely to feel wanted, but there's an issue with these services if you want to access them on your TV.

That issue is that nobody's got a TV set -- no, not even a Smart TV -- that will connect to all three services. Netflix is on most new sets, but Stan and Presto have struggled to get Smart TV compatibility up and running, and outside of Chromecast for Stan and Presto and Apple TV for Stan only, they've struggled on set top boxes as well. That's the market where Telstra's pitching the Telstra TV set top box, a one-stop solution to accessing multiple streaming services.

What is Telstra TV?

While the older T-Box was Telstra's own hardware, Telstra has partnered with set top box maker Roku for the Telstra TV. In essence, it's a rebadged and slightly modified Roku 2 set top box with the following specifications:

ProcessorDual Arm A9 1Ghz Processor 32KB L1 Cache
RAM512MB DRAM
Storage256MB Flash NAND
PortsHDMI 1.4, USB 2.0, MicroSD Slot,
RemoteRoku Standard infrared (IR) Remote with 2x AAA batteries

Which streaming services does it support?

The specs aren't really the point of the Telstra TV, however; that's in the multitude of connectivity options to streaming services it offers. It will support both Presto and Netflix out of the box when it goes on sale from Tuesday 27 October, with Stan compatibility to be added in November. Being Telstra branded, it should be no surprise that it's also going to support Telstra's own BigPond Movies platform.

At launch, it will also let you watch SBS on Demand, PLUS7, 9JumpIn, YouTube, Red Bull TV, Awesomeness TV, Wall Street Journal, GoPro, Vimeo, Crunchy Roll, Dropbox and Roku Media Player for media playback.

In the local catchup space that does leave ABC iView and TenPlay out of the picture, but Telstra has indicated that it hopes to have those services up and running by the end of the year.

How much will it cost?

Outright, the Telstra TV will sell for $109 and will also be offered to Telstra customers who sign up to L or XL broadband bundles, or those who recontract on those plans.

You'll have to be a Telstra customer to buy a Telstra TV, but that includes both Telstra broadband customers and Telstra mobile customers.

Is there anything else I should know?

Telstra has indicated that if you're a Telstra broadband customer, your use of Presto and BigPond Movies will be unmetered, but all other services will count against your usage quota.

As an additional sweetener, Telstra is offering customers who grab a Telstra TV before the December 25 $15 worth of BigPond Movie rentals and three months of free access to both Presto and Stan.

I don't want Telstra TV! What are my other options?

The problem that Telstra TV addresses doesn't have a lot of easy solutions if you're keen on streaming media, but you do have some choices.

Netflix, Stan and Presto all support Google's tiny Chromecast media streamer, but you'll need a PC or Mac running the Chrome browser or an Android tablet or smartphone to stream to a Chromecast connected to your TV.

The Apple TV supports both Netflix and Stan as direct client applications, but to access Presto you'll need an iOS device (an iPad or iPhone) to stream your Presto selections from via AirPlay.

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25 Responses

  1. Default Gravatar
    jeffJuly 12, 2017

    can you use telstra tv to play foxtel in a room other than where to foxtel box is?

    • Staff
      DanielleJuly 13, 2017Staff

      Hi Jeff,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      Yes you can:
      - Download the Foxtel Now app on your Telstra TV. Simply navigate to the Apps menu on your Telstra TV, locate and select the Foxtel Play app to download.
      - Open the Foxtel Now app
      - Log in using your Foxtel Now username and password. If you are having trouble remembering your login details or have forgotten your password, you can reset your password.

      I hope this helps.

      Cheers,
      Danielle

  2. Default Gravatar
    pajosJune 27, 2017

    Can I mount the telstra tv unit vertically on a wall rather than placing it on a horizontal surface?

    • Staff
      JonathanJune 28, 2017Staff

      Hi Pajos!

      We don’t find any “desired” positioning for the Telstra TV. Hence, it is likely to believe that as long as it is securely mounted and it doesn’t cause the ports to be misaligned by twisted cables or cords.

      Hope this helps.

      Cheers,
      Jonathan

    • Default Gravatar
      pajosJune 28, 2017

      Re position of Telstra tv

      Thanks Jonathon.

      It works on the vertical but the range of the remote is markedly reduced. Pity because it looks so neat.

      Pajos

  3. Default Gravatar
    BezJune 14, 2017

    Thankyou Rench for your help, appreciated..
    Everything seems to be going wrong. Fine now on the TV . On the computer No. I had to format, The email address would not recognise me, so Got another Google one.Now Netflix won’t let me have any information, hence paying for nothing on computer, tried many things and the answers I get is (we will email you) but won’t accept my new email address, so can’t even cancel…lol. Wouldn’t common sense tell them old email isn’t working so send it to the new email address, Can’t talk to anyone either, same answer…lol..Just venting, but thanks again for your answer

  4. Default Gravatar
    TonyJune 4, 2017

    My T box has stopped working. I can no longer record tv shows or access movies via the internet. I have recently installed NBN and changed phone account to a business account. Maybe a coincidence?

    Tony

    • Staff
      JonathanJune 4, 2017Staff

      Hi Tony!

      Thanks for the comment.

      Telstra TV streaming service is commonly available for those with personal log-ins. You may want to contact Telstra directly to see your options available.

      Hope this helps.

      Cheers,
      Jonathan

  5. Default Gravatar
    BezJune 4, 2017

    Why does the Telstra box have the flashing lights? I can’t get Netflix anymore the green and red lights flash. Have tried most things.

    • Staff
      RenchJune 4, 2017Staff

      Hi Bez,

      Thanks for reaching out to us.

      When you’re getting flashing green/red lights on your Telstra box, the internet connection is having issues, might be getting drop outs. This causes interruptions when streaming on Netflix. Netflix requires good internet connection and at least 3Mbps to work properly since you are streaming on the internet.

      These pages will provide you a guide in basic troubleshooting:
      Netflix Interruptions
      Internet congestion/issue

      Once you have your internet working again, Netflix will work properly. Please contact your ISP if issue persists.

      Kind regards,
      Rench

  6. Default Gravatar
    DarrenMay 16, 2017

    Can you record tv shows on Telstra tv?

    • Staff
      MayMay 16, 2017Staff

      Hi Darren,

      Thank you for your inquiry.

      I’m afraid that Telstra-TV cannot record anything as it doesn’t receive TV signals. You can only stream for internet-delivered contents like Netflix and Stan.

      Cheers,
      May

  7. Default Gravatar
    KarenJanuary 19, 2017

    Can I use Telstra TV with only my home entertainment system. I have just disconnected Foxtel or do I need a TV to connect?

    • Staff
      JasonJanuary 21, 2017Staff

      Hi Karen,

      Thank you for your enquiry.

      Telstra TV is an online video streaming service. You’ll need a TV and Internet connection to be able to use and enjoy Telstra TV since most of it’s hardware, like the set-top box, needs to be connected to the TV.

      Kind regards,
      Jason

  8. Staff
    JasonNovember 19, 2016Staff

    Hi David,

    Thank you for your enquiry.

    You may use both Telstra TV (Roku) and Tbox on different TV sets at the same time. Just ensure that you have a decent Internet connection that can handle video streaming for both devices.

    For a comparison of Fetch TV and Telstra TV/Tbox, there are some features that Fetch TV have that are not available with Telstra TV (Roku). You may get Foxtel on Tbox but not on Telstra TV (Roku). You can get Netflix and Stan on Telstra TV (Roku) but not on the Tbox.

    I hope this helps.

    Cheers,
    Jason

  9. Default Gravatar
    MeganAugust 11, 2016

    im wanting to know if there is another Telstra t.v.box signed up using my information.

    • Staff
      BrodieAugust 12, 2016Staff

      Hi Megan,

      If you have any account concerns, I would recommend contacting Telstra directly on 13 22 00.

      Cheers,
      Brodie

  10. Default Gravatar
    SuzanneAugust 7, 2016

    I have a old T box and it only supports catchup TV for SBS and +7. Is there any way I can watch catchup ABC iview on this T box?

    • Staff
      ChesterAugust 15, 2016Staff

      Hello Suzzane,

      Thanks for your question.

      Please be advised that we are a financial comparison and general information website.

      What you may do instead is you may need to seek assistance from Telstras’s T-Box Technical Support so that they can configure it in their end.You may call them directly at 1300136841.

      hope this helps.

      Cheers
      Chester

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