Telstra TV: What can Telstra’s tiny set-top box do for you?

Alex Kidman 16 October 2015 NEWS

telstra-tv-image

Vale, T-Box. Telstra has replaced it with Telstra TV – but what is Telstra TV?

You may have noticed that there's a lot of choice when it comes to streaming media services these days, with both international players such as Netflix and more locally grown offerings such as Stan and Foxtel Now vying for your entertainment dollar. It's lovely to feel wanted, but there's an issue with these services if you want to access them on your TV.

That issue is that nobody's got a TV set -- no, not even a Smart TV -- that will connect to all three services. Netflix is on most new sets, but Stan and Foxtel Now have struggled to get Smart TV compatibility up and running, and outside of Chromecast and Apple TV for Stan and Foxtel Now, they've struggled on set top boxes as well. That's the market where Telstra's pitching the Telstra TV set top box, a one-stop solution to accessing multiple streaming services.

What is Telstra TV?

While the older T-Box was Telstra's own hardware, Telstra has partnered with set top box maker Roku for the Telstra TV. In essence, it's a rebadged and slightly modified Roku 2 set top box with the following specifications:

Processor Dual Arm A9 1Ghz Processor 32KB L1 Cache
RAM 512MB DRAM
Storage 256MB Flash NAND
Ports HDMI 1.4, USB 2.0, MicroSD Slot,
Remote Roku Standard infrared (IR) Remote with 2x AAA batteries

Which streaming services does it support?

The specs aren't really the point of the Telstra TV, however; that's in the multitude of connectivity options to streaming services it offers. It will support both Presto and Netflix out of the box when it goes on sale from Tuesday 27 October, with Stan compatibility to be added in November. Being Telstra branded, it should be no surprise that it's also going to support Telstra's own BigPond Movies platform.

At launch, it will also let you watch SBS on Demand, 7Plus, 9JumpIn, YouTube, Red Bull TV, Awesomeness TV, Wall Street Journal, GoPro, Vimeo, Crunchy Roll, Dropbox and Roku Media Player for media playback.

In the local catchup space that does leave ABC iView and TenPlay out of the picture, but Telstra has indicated that it hopes to have those services up and running by the end of the year.

How much will it cost?

Outright, the Telstra TV will sell for $109 and will also be offered to Telstra customers who sign up to L or XL broadband bundles, or those who recontract on those plans.

You'll have to be a Telstra customer to buy a Telstra TV, but that includes both Telstra broadband customers and Telstra mobile customers.

Purchase Telstra TV

Purchase Telstra TV from Telstra Entertainment deals

This tiny device gives you access to Netflix, Stan, Bigpond movies and more.

View details

Is there anything else I should know?

Telstra has indicated that if you're a Telstra broadband customer, your use of Presto and BigPond Movies will be unmetered, but all other services will count against your usage quota.

As an additional sweetener, Telstra is offering customers who grab a Telstra TV before the December 25 $15 worth of BigPond Movie rentals and three months of free access to both Presto and Stan.

I don't want Telstra TV! What are my other options?

The problem that Telstra TV addresses doesn't have a lot of easy solutions if you're keen on streaming media, but you do have some choices.

Netflix, Stan and Foxtel Now all support Google's tiny Chromecast media streamer, but you'll need a PC or Mac running the Chrome browser or an Android tablet or smartphone to stream to a Chromecast connected to your TV.

The Apple TV supports both Netflix and Stan as direct client applications.


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32 Responses

  1. Default Gravatar
    March 28, 2018

    Thanks for the response to my question about the Telstra TV Box if i can watch catch-up TV with certain shows !! as you have commented it looks like the Copyright Laws are letting certain shows on and other shows not to be shown !! Only way to find out is to buy the Telstra TV Box and see whats on Thank you for the help !!

  2. Default Gravatar
    RonFebruary 1, 2018

    What do I get for the $192 I’ve paid for my Telstra TV?

    • finder Customer Care
      JonathanFebruary 26, 2018Staff

      Hi Ron, thanks for your inquiry!

      For a full guide on the new Telstra TV please see this page.

      Thanks,

      Jonathan

  3. Default Gravatar
    November 17, 2017

    Is there any way I can record a program on TV on my new Telstra TV so I can watch it the next day?

    • Default Gravatar
      JonathanNovember 17, 2017

      Hi Rhonda,

      Thank you for your inquiry.

      With Telstra TV, there is no option to record a program. However, you can Stream movies, favorite TV shows and watch the free-to-air channel.

      Hope this helps.

      Cheers,
      Jonathan

  4. Default Gravatar
    JeanetteJuly 28, 2017

    Can I record programs from free to air on Telstra TV?

    • finder Customer Care
      RenchJuly 28, 2017Staff

      Hi Jeanette,

      Thanks for your inquiry.

      I’m afraid that Telstra-TV cannot record free-to-air channels as it doesn’t receive TV signals. You can only stream online videos through applications.

      Cheers,
      Rench

  5. Default Gravatar
    jeffJuly 12, 2017

    can you use telstra tv to play foxtel in a room other than where to foxtel box is?

    • Default Gravatar
      DanielleJuly 13, 2017

      Hi Jeff,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      Yes you can:
      – Download the Foxtel Now app on your Telstra TV. Simply navigate to the Apps menu on your Telstra TV, locate and select the Foxtel Play app to download.
      – Open the Foxtel Now app
      – Log in using your Foxtel Now username and password. If you are having trouble remembering your login details or have forgotten your password, you can reset your password.

      I hope this helps.

      Cheers,
      Danielle

  6. Default Gravatar
    pajosJune 27, 2017

    Can I mount the telstra tv unit vertically on a wall rather than placing it on a horizontal surface?

    • Default Gravatar
      JonathanJune 28, 2017

      Hi Pajos!

      We don’t find any “desired” positioning for the Telstra TV. Hence, it is likely to believe that as long as it is securely mounted and it doesn’t cause the ports to be misaligned by twisted cables or cords.

      Hope this helps.

      Cheers,
      Jonathan

    • Default Gravatar
      pajosJune 28, 2017

      Re position of Telstra tv

      Thanks Jonathon.

      It works on the vertical but the range of the remote is markedly reduced. Pity because it looks so neat.

      Pajos

  7. Default Gravatar
    BezJune 14, 2017

    Thankyou Rench for your help, appreciated..
    Everything seems to be going wrong. Fine now on the TV . On the computer No. I had to format, The email address would not recognise me, so Got another Google one.Now Netflix won’t let me have any information, hence paying for nothing on computer, tried many things and the answers I get is (we will email you) but won’t accept my new email address, so can’t even cancel…lol. Wouldn’t common sense tell them old email isn’t working so send it to the new email address, Can’t talk to anyone either, same answer…lol..Just venting, but thanks again for your answer

  8. Default Gravatar
    TonyJune 4, 2017

    My T box has stopped working. I can no longer record tv shows or access movies via the internet. I have recently installed NBN and changed phone account to a business account. Maybe a coincidence?

    Tony

    • Default Gravatar
      JonathanJune 4, 2017

      Hi Tony!

      Thanks for the comment.

      Telstra TV streaming service is commonly available for those with personal log-ins. You may want to contact Telstra directly to see your options available.

      Hope this helps.

      Cheers,
      Jonathan

  9. Default Gravatar
    BezJune 4, 2017

    Why does the Telstra box have the flashing lights? I can’t get Netflix anymore the green and red lights flash. Have tried most things.

    • finder Customer Care
      RenchJune 4, 2017Staff

      Hi Bez,

      Thanks for reaching out to us.

      When you’re getting flashing green/red lights on your Telstra box, the internet connection is having issues, might be getting drop outs. This causes interruptions when streaming on Netflix. Netflix requires good internet connection and at least 3Mbps to work properly since you are streaming on the internet.

      These pages will provide you a guide in basic troubleshooting:
      Netflix Interruptions
      Internet congestion/issue

      Once you have your internet working again, Netflix will work properly. Please contact your ISP if issue persists.

      Kind regards,
      Rench

  10. Default Gravatar
    DarrenMay 16, 2017

    Can you record tv shows on Telstra tv?

    • finder Customer Care
      MayMay 16, 2017Staff

      Hi Darren,

      Thank you for your inquiry.

      I’m afraid that Telstra-TV cannot record anything as it doesn’t receive TV signals. You can only stream for internet-delivered contents like Netflix and Stan.

      Cheers,
      May

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