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Everything you need to know about Telstra TV

Exclusive to Telstra customers, is Telstra TV a media box worth signing up for?

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What is Telstra TV?

Telstra's Telstra TV set top box is a 4K-capable media streaming device capable of playing movies and TV shows from services like Netflix, 7Plus and Telstra TV Box Office on your TV. Similar to other boxes like Apple TV and Fetch, Telstra TV connects to your home network either through Wi-Fi or via an ethernet cable and streams video from the Internet to your TV over HDMI.

Unlike the competition, though, Telstra TV is only available to Telstra broadband customers. If you don't have a Telstra broadband account, you won't be able to use the device.

How does Telstra TV work?

To stream online content to Telstra TV, you'll first need to download the relevant app from Telstra TV's app store. Services like Foxtel Now and Stan each have their own app, and provided you're already a paid subscriber, you can watch their complete libraries from the comfort of your couch. Apps for catch-up TV services like 9Now and 7Plus work in much the same way, with the added benefit of being free to access, although as with any video streaming services, they will consume data when you're watching programs through them.

In addition to online streaming services, Telstra TV can also access videos, music and photos stored on your home network or on USB devices. By connecting other media devices to your home network, or by plugging them into Telstra TV via USB, you can watch video files, listen to music and view pictures on the big screen.

Controlling Telstra TV is a simple matter, too. Switching apps and searching for content can be handled via the included infrared remote, with a universal remote or through the Telstra TV+ mobile app.

Broadband Offer



Min. Total Cost of $



What can I watch on Telstra TV?

Telstra TV supports a wide range of free and paid streaming services through apps on its app store. Some of the most popular services are:

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What is Telstra TV+?

Telstra TV+ is the mobile companion app for Telstra TV – basically it's an interactive TV guide for everything you can watch on Telstra TV. Available on iOS and Android devices, the app rounds up the latest movies and TV shows available on services like Stan, BigPond Movies and 7Plus, along with schedules and highlights for select Telstra-sponsored sports like AFL and NRL.

If you're not a fan of the included remote, you can use the Telstra TV+ app to control your Telstra TV instead. The app interface makes it a lot easier to find the shows and movies you're looking for, especially if you need to do any typing. Telstra TV supports full search for content across multiple services, and it's markedly easier to do so from the app with a full keyboard rather than the on-screen display with a remote.

Telstra mobile customers can also use the Telstra TV+ app to redeem special entertainment offers tied to their mobile plan. These offers typically include cheap movie tickets, BigPond Movies rentals and free trials for a variety of entertainment services.

How much does Telstra TV cost?

Since Telstra TV requires a valid Telstra broadband or mobile account to function, it's only available to buy directly through Telstra. If you're not already a Telstra customer, Telstra TV is included with a number of Telstra's broadband bundles. The current bundling offer provides a Telstra TV at no additional cost to any new contract customer on a plan costing $79 per month or higher.

On the upside, using Telstra TV through a Telstra broadband connection gets you unmetered streaming of any content on BigPond Movies and select sports services like AFL Live.

If you're already with Telstra, you can buy Telstra TV outright for $216 from the Telstra website or through your local Telstra store.

Telstra TV review

We've run the 3rd generation Telstra TV through its paces in our comprehensive review:

"The updated Telstra TV does a good job of covering most of the streaming TV essentials, but Telstra's tight grip on additional apps and video casting means that there are still better options."

You can read the full review of the Telstra TV here.

What's the difference between Telstra TV models?

The current generation Telstra TV is technically the Telstra TV 3, because it's Telstra's third generation Roku-powered set top box. While the range of streaming services across all Telstra TV set top boxes is essentially identical, the second generation box added support for 4K video as well as an integrated TV tuner so you can watch live free-to-air television, while the third generation made a few tweaks to voice search and general performance.


Product Name
Telstra TV 3
Video formats
2160p 4K UHD / 1080p HD / 720p with HEVC support
Audio support
Dolby Digital 7.1
802.11a/b/g/n/ac dual band wireless or 10/100 Ethernet port
Quad-core MStar C2
512MB Flash NAND
HDMI 2.0, USB 2.0, MicroSD Slot
16x16x2cm (approx)

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77 Responses

  1. Default Gravatar
    MattJuly 16, 2019

    Hi Again Matt,
    Yes I am a Telstra customer with a Telstra ID. The unit I’m looking at is brand new in an unopened package.

    • Avatarfinder Customer Care
      MattJuly 16, 2019Staff

      Hi Keith,

      If the unit is brand new and you’re a current Telstra customer, you shouldn’t have any issues setting it up. Just be mindful that any original warranty may not apply if you don’t have the original receipt.

      I hope this help!



  2. Default Gravatar
    MattJuly 16, 2019

    Hi again Matt,
    I propose to buy a new Teslta TV through ebay rather than paying full price buying direct from Telstra. I’m assuming that this will be OK and the system will ask me to register it when I start setting it up.
    Do you see any problems with that?

    • Avatarfinder Customer Care
      MattJuly 16, 2019Staff

      Hi Keith,

      Assuming the device is in working order and has been deregistered by its original owner, you shouldn’t have any issues setting it up with your Telstra ID. Just to confirm, though, are you a current Telstra customer? You will need a valid Telstra ID to go through the initial set-up process for the Telstra TV unit.



  3. Default Gravatar
    MattJuly 16, 2019

    Hi Matt,
    Thanks for this very informative website. I’m hoping you can assist me. I currently have a Telstra T-Box connected to a Plasma TV. And of course cannot get Catch-Up TV programs etc.. I’d like to acquire a Telstra TV and connect the HDMI output to a HDMI/RCA converter. This works fine with the T-Box but there’s no internet. Question: Can I use any of the Telstra TV models to do this?
    Thanks and regards

    • Avatarfinder Customer Care
      MattJuly 16, 2019Staff

      Hi Keith,

      Thanks for your question. You shouldn’t have any issues connecting a Telstra TV unit to your Plasma TV via your HDMI/RCA converter. To watch catch-up TV via Telstra TV, you will need Internet access – the Telstra TV box supports both Wi-Fi and Ethernet (cable) connections, so as long as you have an Internet connection at your house, you should be able to connect the Telstra TV box to it.

      I hope this answers your question!



  4. Default Gravatar
    ShaneMarch 15, 2019

    Hi, I want to do some live streaming to Facebook of an event.
    Whats the best plan and connection setup so its very reliable.
    Its not for profit just hobby so im concerned about download/upload usage and speed.

    • Avatarfinder Customer Care
      ValMarch 18, 2019Staff

      Hi Shane,

      Thank you for leaving a question. It seems like you are looking at the correct page. Telstra does have plans that have unlimited data. You may start getting options from that. Also you can check how many mbps you might need. If this is live streaming, it can depend on how long you will be doing the stream for the Facebook event.

      Once you have selected a plan you may click on the Go To Site to get additional information for the plan. Please make sure to check the T&C prior to subscribing.

      Hope this helps.


  5. Default Gravatar
    KyleDecember 29, 2018

    Is the 10 all access app available on telstra tv? I have checked the app store on telstra tv but can’t find it. Will it be added?

    • Avatarfinder Customer Care
      JeniDecember 29, 2018Staff

      Hi Kyle,

      Thank you for getting in touch with finder.

      Kindly contact Telstra directly on this matter via call or online chat so they can provide you step by step guide on the apps that you’re unable to get through your Telstra TV’s app store.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!


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