Telstra adds free mobile worldwide Wi-Fi roaming

Alex Kidman 28 November 2016

roaming_phone_shutterstock_450

Telstra mobile customers can take advantage of lower cost roaming data and free hotspot access until at least March 2017.

Global roaming remains a major pain point for any Australian traveller, with horror stories abounding of unwary users heading off our golden shores and ending up with phone bills that would put the average Sydney mortgage to shame. Telstra caused something of a furore this time last year with expanded charging plans for roaming before dialling back on those changes. Now it’s changing its mobile data roaming plans again, but this time the news is better.

The previous three-zone arrangement is being dumped in favour of a two zone system. It’s quite easy to work which zone you’re travelling to, because Zone 1 is comprised purely of New Zealand. If you’re travelling anywhere else, it’s going to be a Zone 2 country.

So how do the new pricing schemes compare? They all come with unlimited calls and texts, but the expiry period and data inclusions vary by price paid for a roaming pass.

Telstra International Travel Passes
Duration371430
Zone 1 Cost$15 $35 $70 $150
Zone 2 Cost$30 $70 $140 $300
Included Data225MB525MB1.03GB2.20GB

In effect, what this means that if you were travelling to countries that were previously Zone 3, they’re now Zone 2 and quite a bit cheaper. For reference, the old Zone 3 countries were Argentina, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Luxembourg, Macedonia, Mexico, Nauru, Netherlands, Norway, Papua New Guinea, Poland, Portugal, Romania, Saudi Arabia, Serbia, Slovak Rep., Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE, UK, USA and Vanuatu. Zone 2 used to comprise Brunei, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand, but now encompasses everywhere Telstra offers roaming service excluding New Zealand.

Telstra has also made changes to the way customers use the global Fon network that its Telstra Air partnership is part of. Previously if you were a Telstra broadband customer with a gateway that connected to the Telstra Air network, sharing part of your broadband capacity along the way, the sweetener was that you got global access to Fon hotspots.

Telstra is now expanding that access to its mobile customers, making Fon access free to use as long as you’ve previously signed into a Telstra Air hotspot. Telstra will continue to offer free Telstra Air hotspot connectivity to its customers until at least 27 March 2017, although that’s a deal that’s already been extended a couple of times.

Latest mobile plans headlines

Follow us for all the latest mobile phone news and deals


Image: Shutterstock

Latest mobile plan deals on finder

When will you get the NBN?
When will you get the NBN?

Find out when the NBN is coming to your area with our tracker.

More info...
Compare iPhone 7 plans
Compare iPhone 7 plans

Compare iPhone 7 plans from Telstra, Optus, Virgin and Vodafone.

More info...
Need more data?
Need more data?

Find plans with more than 10GB from Telstra, Optus, Virgin and more.

More info...
Kogan Mobile: 30% off 365 day plans
Kogan Mobile: 30% off 365 day plans

Kogan Mobile's latest price blitz offers huge savings if you buy big.

More info...

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Ask a question
feedback