etax.com.au – a Program to Help Lodge Your Tax Return

IScreenshot 2015-06-03 15.11.35f you’re wondering ‘how do I complete my tax return?’ then a company called etax.com.au might be your answer. They’ve been providing tax service to Australians for over 35 years.

What is etax.com.au?

etax.com.au has been providing a tax service to Australians for over 35 years, and has provided an online service since 1998. They offer a range of tax services and expertise to a range of users, and have an online tax calculator that should make it easy to see if you’re eligible for a return. They have tax advisors ready to help you live and suggest that it can take as little as 15 minute to reclaim your tax.


What benefits are there to using etax.com.au?

  • Entirely online.
  • Free tax calculator.
  • Apps available for iPhone, iPad or Mac.
  • Help available in seven languages.
  • Yearly competition to win $10,000.
  • Help available online or over telephone.
  • Fully registered Australian Tax Agent.
Back to top

How do I get etax.com.au for my Macbook?

If you’re a Mac user and want to complete your tax online then etax.com.au have got your covered. They offer an Apple friendly online service, that is easily accessed from their home page. Simply head over to their website on the links provided. In the top right hand corner you’ll see two options:

  • Get started now
  • Existing users login

If you’re a new user click ‘Get started now’, or if you’ve used the service before click ‘Existing users login’, and you’ll be taken to the entry screen.

  • New users - You’ll be asked to create a secure account by adding your name, email address and creating a password. After completing this you can begin filling in your return for the relevant year and using the service that you prefer.
  • Existing users - You’ll be asked to login using your email address or Tax File Number and your password. And if you’ve forgotten your login info, don’t worry, there is a link at the bottom of the page that will help you recover your information.
Back to top

Which occupations can use etax.com.au?

eTax have services to cater to a range of individual and business services, covering a wide range of occupations, including:

  • Tradespeople
  • Salespeople
  • Sole traders
  • Retail clerks
  • Teachers
  • Police
  • Nurses
  • Bookkeepers
  • Software developers
  • Managers
  • Cleaners
  • Builders
  • Health professionals
  • Defence forces personnel
Back to top

Is there a difference between etax.com.au and the Australian Tax Office’s E-Tax?

The etax.com.au service should not be confused with the ATO E-tax software. etax.com.au is a private company, while ATO E-tax is part of the Australian Taxation Office service. It should be noted that as of 2016, the E-tax software has been retired and replaced with the browser-based myTax. A few of the major differences are listed below:

etax.com.au serviceATO E-tax service
Assistance from tax professionalsSoftware to complete your own return
Available through online portalMust be downloaded onto your computer
Available on computers, tablets and smart phonesAvailable on PC or Mac only
Professionally checked to ensure maximum refundNo professional checks provided
Back to top

What kind of tax returns can I lodge?

  • Personal tax returns
  • Rental properties tax
  • Family tax benefits
  • Fringe benefits tax
  • Capital gains tax
  • Partnership tax returns
  • Company tax returns
  • Trusts
  • Business activity statements
  • Previous years’ tax returns
  • Amended tax returns
  • Late tax returns back to 2001
Back to top

What languages are available on etax.com.au?

  • English
  • Mandarin
  • Cantonese
  • Japanese
  • Taiyu (Taiwanese dialect)
  • Hokkien (Chinese dialect)
  • Bahasa Melayu (Malayan dialect)
Back to top

Frequently asked questions 

Who is the best person to speak to for financial advice?

This will depend on your type of tax return (individual, business etc) and on your language. Why not contact etax.com.au and see if they have a professional that can help your particular circumstance.

I’ve just started my first job, do I need to submit a tax return?

Yes. Australian’s pay tax on all income earned over a certain amount, which is usually quite low. If you’re worried about your situation then you should contact a tax professional to discuss, as finder.com.au does not provide any financial advice.

Do I have to send a hard copy of my tax return to ATO?

No, it is possible to complete your full tax return online. You are advised, however, to keep previous years records for at least five years.

What is a tax file number?

A tax file number is a unique eight or nine digit number that is provided by the ATO for every tax paying entity in Australia.

Was this content helpful to you? No  Yes

Related Posts

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

2 Responses to etax.com.au – a Program to Help Lodge Your Tax Return

  1. Default Gravatar
    Solitaire | March 27, 2016

    I’ve missed the cut off dead line for personal tax return in October 2015. If I were to use an accountant or etax service, is there an extension to this date?

    • Staff
      Shirley | March 29, 2016

      Hi Solitaire,

      Thanks for your question.

      No there is no extension to this date if you use an accountant or etax. However, your accountant can deal with the ATO on your behalf.

Ask a question
feedback