As more Australians embrace mobile banking, banks are developing apps for tablets to help you manage your funds on-the-go.
According to the Australian Bureau of Statistics, 62% of Australian households access the Internet using a tablet, such as the Apple iPad, Samsung Galaxy Tab or the Microsoft Surface Pro. At the same time, Australians are among the world’s fastest adopters of mobile banking, with a recent Bain & Company survey revealing that in 2014, 38% of Australian customers' banking activity took place through a smartphone or tablet.
But what are the benefits of banking from your tablet and which Australian banks have dedicated tablet apps?
Compare bank accounts with tablet banking below
What is tablet banking?
Most Australian banks offer Internet or online banking services that allow customers to perform a range of transactions and tasks through the bank’s online website. This can be done via a desktop, smartphone or tablet.
However, tablet banking allows customers to access these services via an application (app) developed specifically for the tablet. Rather than navigating the bank’s website on your browser, you can go directly to the app to perform a number of tasks.
The benefits of tablet banking
Similar to online banking, tablet banking allows you to pay bills, transfer money and manage your finances from the comfort of your home, on-the-go and at a time convenient to you.
More than that, apps developed specifically for tablets provide an improved user experience as it takes into consideration the hardware capabilities, software and overall tablet experience when it comes to the design.
Which banks have dedicated tablet banking apps?
There are many banks and credit unions that allow you to bank using a mobile app that has been designed for use with smartphones rather than tablets — for example, using your iPad (tablet) to access an Internet banking app designed for the iPhone (smartphone).
But there are some Australian banks that have gone to the lengths of developing tablet-specific banking apps for their customers. Apps designed from the ground up for tablet use offer increased functionality when banking on your tablet, allowing you to make the most of the improved graphics and touchscreen navigation options your tablet offers over your smartphone.
For example, a tablet app may offer more visually engaging account overviews than a mobile app, or offer handy features such as the ability to ‘drag and drop’ when moving money around between accounts. In short, they make it easier and more convenient to manage your finances via a tablet.
Let’s take a look at the tablet-specific banking apps available from Australian banks.
|Tablet Banking App||Supported Devices||Features|
|NAB Tablet Banking|
|Westpac Tablet Banking|
(Android tablet app no longer available)
|Newcastle Permanent Tablet App|
|AMP Tablet App|
How to compare tablet banking apps
Make sure to consider the following features when comparing the tablet banking apps offered by Australian banks.
What devices does the app support?
Check which devices the app is available on and whether your tablet is compatible. Will you need to download the latest version of the relevant operating system in order to use the app?
Features and capabilities
The tasks you can do on a tablet banking app may vary between banks. Make sure the app allows you to do everything you want to do in order to manage your everyday finances, such as checking account balances, paying bills and transferring money.
The ease of use
How user-friendly is each bank’s tablet banking offering? Is it quick and simple to perform the tasks you want, or is it a slow and confusing process that you struggle to understand? Finally, remember to check whether the app has been designed specifically for tablets or whether it is simply a smartphone app.
How secure is the app?
How secure is the tablet banking app? Are there any security measures in place to prevent criminals accessing your account details? Also check whether the bank offers a money-back guarantee in case you ever become a victim of fraud.
Access to customer service
Check whether there are user guides and an online help centre to provide advice and assistance when it comes to getting the most out of the app. It’s also important to know whether you will easily be able to access customer support if you ever have a problem.
What products are offered?
The best tablet banking app in the world is useless if the bank offers products that are overpriced, lacking features or they simply don’t meet your needs. Make sure the bank offers the right transaction account, savings account, credit card, home loan or whatever product you want before you start assessing the strengths and weaknesses of its tablet banking app.
Dedicated tablet banking apps offer better functionality and increased convenience when you want to manage your finances from your Apple, Android or Windows 8 tablet. Check to see whether your bank offers a tablet banking app and if it might offer any benefit to you.